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$20.00 hourly
Volunteers of America, Northern CA Rancho Cordova, CA, USA
Sep 21, 2018
Full time
POSITION SUMMARY: Under general supervision, this position is responsible for interacting with local businesses to identify and place veterans by identifying and career advancement opportunities for the military veteran clients of the Homeless Veterans’ Reintegration Program (HVRP). Conducts outreach presentations with local employers and veteran service agencies to explain the benefits of hiring HVRP clients.   POSITION SUMMARY: Under general supervision, this position is responsible for interacting with local businesses to identify and place veterans by identifying and career advancement opportunities for the military veteran clients of the Homeless Veterans’ Reintegration Program (HVRP). Conducts outreach presentations with local employers and veteran service agencies to explain the benefits of hiring HVRP clients. OBJECTIVES/ACTIVITIES: I. Responsible for client placement to achieve established objectives of the department. A. Develop and maintain employer contacts for employment of participants: 1. Contact employers to identify job placement and career advancement opportunities. 2. Conduct on-site employment position evaluations. B. Coordinate career counseling, evaluation, skills training job readiness training and other activities related to employment transition for clients. C. Work with businesses, agencies and organizations to remove employment barriers, and resolve issues related to community reintegration and independence of people with disabilities. D. Disseminate information; provide outreach and training to potential employers about military veteran clients including EDD and AJCC Centers. E. Spend time at the client’s prospective workplace to learn the job duties and industry standard and assist veterans in building proficiency over time. F. Monitor and document employment progress of clients who secure employment positions and mentor each of them accordingly. G. Work with the SSVF Employment and Training Manager to develop a retention plan with each program participant while they are in the job search stage. H. Ensure the delivery of services which are reflective of client empowerment and self- advocacy. I. Meet with veteran clients after job placement weekly for the first month, biweekly in months two through four, and at least monthly for another five months. J. Maintain necessary documentation for client records. K. Prepare required documentation and reports. L. Provide feedback to Employment and Training Manager for improving the quality of service delivery. M. Perform other related duties as assigned. II. Responsible for training and development of new staff. A. Assist in department orientation and training for new employees as requested to assure quality work outcomes.   2 B. Serve as part of the program development team by providing information and support for the development of quality operations. C. Maintain an above average working knowledge of fire, safety, and health standards to assure safe work environment for clients and all personnel. III. Responsible for self-development 1. Continually learn and enhance technical and interpersonal skills. 2. Attend staff meetings/assigned training seminars and complete required certifications, i.e. CPR, First Aid, etc. EQUIVALENT EDUCATION AND EXPERIENCE: Preference given to veterans. A Bachelor’s degree is preferred or a combination of education and experience will be considered. Experience with at risk or homeless veterans and/or employment development experience is desired. This position also requires demonstrated ability to communicate and comprehend oral and written instructions and to provide services to clients without ethnic or social prejudices. It requires general knowledge of issues and challenges unique to military veterans, homelessness, substance abuse, minorities, and persons with disabilities. Specific knowledge and experience with military culture, housing first approaches, addiction and recovery, and dysfunctional family dynamics is preferred. Must be able to utilize a range of interventions to work with clients with varying needs and levels of functioning. This position requires CPR and First Aid training within (90) days of employment date and recertification as necessary and T.B. testing annually. A valid California license is required. Must have the flexibility to work irregular hours and have the willingness to function as a team member. SPECIFIC SKILLS REQUIRED: Computer skills, Word and Excel Teamwork skills Oral and written communication skills Ability to assist other people Organizational skills Analytical and decision making ability Cultural Competency * *Cultural competence is defined as a set of values, behaviors, attitudes, and practices within a system, organization, program or among individuals, which enables them to work effectively, cross culturally. Further, it refers to the ability to honor and respect the beliefs, language, interpersonal styles and behaviors of individuals and families receiving services, as well as staff who are providing such services. VOA strives to achieve cultural competence is a dynamic, ongoing, developmental process that requires a long-term commitment. Our focus on cultural competency includes but is not limited to race, ethnicity, sex, gender, sexual orientation, LBGTQ, class, age, ability, religion, and language. Bilingual and translation services are available to client when deemed necessary. All staff are trained annually on cultural competency.   PHYSICAL REQUIREMENTS: Lift and move up to 50 pounds Stand, walk, bend, stoop, and sit frequently Kneel occasionally   Natasha Glynn Team C
$57,000 - $89,000 yearly
Transportation Security Administration (TSA) San Francisco International Airport (SFO), San Francisco, CA, USA
Sep 21, 2018
Full time
Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life.  In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce. Responsibilities As a Transportation Security Specialist – Explosives Detection Canine Handler (TSS-EDCH) with the Office of Security Operations (OSO), Transportation Security Administration (TSA), Department of Homeland Security (DHS), you will be responsible for conducting Passenger Screening Canine (PSC) and other Explosives Detection Canine (EDC) threat assessment/mitigation activities to ensure the safety of the traveling public and mitigate potential threats, in coordination with Airport Screening Operations. You will also apply knowledge gained through formal canine handler training to develop skills necessary to evaluate and reward canine behavior, guide canines during threat mitigation activities, and ensure effective utilization of canines. Other duties and responsibilities include, but are not limited to: Utilizing canines to assess passengers in screening queues for potential explosives threats. Interacting with traveling public to respond to inquiries, establish a calm environment, and maximize the canine's ability to search. Coordinating and collaborating with other EDC program members, in scheduling work and training activities. Traveling to explosives magazine storage to obtain identified explosives to be used for canine training and ensuring variation of aids used to ensure canine proficiency. Loading explosives in designated containers and transporting to airports or other training locations. Utilizing risk-based security techniques and intelligence information to determine areas in which to use canines to conduct random sweeps, support playbook exercises, and to act as a visible deterrent to potential terrorist threats or criminal activity and to align training to mitigate known threats. Evaluating potential threats based on canine response (passenger or object) to determine action to be taken (e.g., have canine respond or call appropriate authorities). Performing a variety of administrative functions to include: logging work activities/time; updating training and utilization in canine-specific tracking systems to ensure documentation of canine behavior, potential training needs, and actions taken to correct canine behavior(s); entering vehicles usage/maintenance data; and entering/validating time and attendance, etc. Utilizing a variety of technology (e.g., iPhone, iPad, laptop, radio) to perform core work functions. If selected for the Transportation Security Specialist - Explosives Detection Canine Handler position, in addition to the duties outlined above, you will also be responsible for performing daily care of the canine including health maintenance, feeding/watering, exercising, and grooming, as well as maintaining safe and sanitary conditions of TSA-issued equipment (e.g., kennel, vehicle, office space, and home environment). Note: The duties of this position are observed and reviewed frequently for technical accuracy, application of canine handling methods and techniques, and results.   Travel Required Occasional travel - A minimum of one (1) week of travel in a full-time duty status will be required within 90-days of entry on duty to complete TSA’s in residence New Hire Training. This training will occur away from the employee’s duty station of record. Employees will be paid for compensable hours and reimbursed for authorized travel expenses per TSA Travel Policy.   Qualifications: Experience: For those qualifying using experience, your application must clearly outline three (3) years of progressively responsible general experience, one (1) year of which was equivalent to at least the SV-F or GS-4 grade level in the Federal service or equivalent in the private sector. OR B. Education: Bachelor's or higher-level degree in any field from an accredited college or university. Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements, and may be computed by first determining the total qualifying experience as a percentage of the experience required for the position; then determining the education as a percentage of the education required for the position; and then adding the two percentages     Natasha Glynn Team C  
RGNext LLC Vandenberg Air Force Base, CA, USA
Sep 21, 2018
Full time
Job Description   RGNext employees serve on the forefront of our nation’s access to space. We offer our team of experienced, professional employees, an environment of challenging, stimulating and personally and professionally rewarding career opportunities. Together, we open Portals to Space!   Essential Functions of the Help Desk Support Coordinator Lead include: Oversee and provide the first line of technical support to all LISC Information System end-users. Oversee and coordinate help desk staff activities and services of the LISC Enterprise Help Desk. Provide assistance and training to other Help Desk Coordinators in solving more advanced user’s problems and inquiries. Refer problems and inquiries to more experienced technical staff or management if necessary. Provide basic training to users as needed. Maintain database of problems and utilize the help desk staff to research and solve problems. Analyze and verify statistical information in databases to insure the accuracy of computer reports and data integrity. Assist IT management and other senior IT technical staff in developing departmental and Helpdesk guidelines and operating procedures. Perform Help Desk Support Coordinator II duties: Respond to user questions and inquiries via telephone, email, web and other communication methods. Enter, assign and track service requests in the on-line work-order system. Refer service issues to IT management. Provide technical advice to solve the basic and more advanced routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software. Provide professional, courteous, prompt and accurate support and solutions to users. Communicate, and analyze and assist the customer in troubleshooting routine user problems and provide proper solutions and/or remedies or elevate to the next level of support.   Properly document problem ticket into on-line Help Desk System . Work closely with senior helpdesk coordinator and other IT staff to acquire additional technical and nontechnical knowledge. Assist other IT technical staff in providing users feedback and user statistics. Establish priorities on Help Desk tickets based on established helpdesk and departmental guidelines and procedures. Update Help Desk database information. Follow up and communicate ticket information to users when appropriate. Create and administer new user accounts, passwords, and privileges/rights as assigned and directed by system administrators. Assist in the operations of enterprise systems as needed Perform Help Desk Technician I duties. Performs other related duties as required.   Required Skills   Ability to analyze and troubleshoot user’s problems via the telephone. Ability to communicate professionally, accurately and effectively in both verbal and written, as well as on the telephone. Ability to understand and respond to user questions in an effective and courteous manner. Ability to convey technical procedures and directions in layman’s terms. Ability to develop and work from a personal task list. Good verbal and written communication and organizational skills. Self-motivated, self-starter, ability to multi-task. Ability to function in a dynamic environment with changing requirements and priorities.   Required Experience   Associate’s Degree in computer science, computer information systems or a related field; or an equivalent combination of education and experience. Five or more years’ experience in computer information systems or a related field Three years of increasingly responsible experience performing help desk coordinator/operations functions. Knowledge of principles and operations of computer systems and related peripheral equipment. Proficiency with computer operating systems, including Windows 7, 8.1 and 10. Proficiency in the operation and use of personal computers, utilizing word processing, spreadsheet, and database management software programs (e.g., Microsoft Office Suite, Word, Excel, Access, PowerPoint, etc.), the Internet browser, websites and e-mail systems. Experience in troubleshooting PC software and hardware. Experience in working with non-technical users. Requires DoD 8570 certifications: A+, Net+ and Security+ or be able to obtain and maintain these certifications within six months of employment. Possess advanced knowledge and understanding of networking and personal computer hardware. Must be able to obtain and maintain a DoD Secret Security Clearance, which includes U.S. citizenship or U.S. naturalization. Valid U.S. Driver’s License required. Willing to travel 15%.   What We Offer: Everyday Wellness: Access to on-base fitness centers, golf course, pool, bowling alley, beach access and restaurants Financial Opportunities: 401k savings program with company match and vesting on day one, retail and merchant employee discount programs, life insurance, business travel insurance and more Work/Life Balance:  Tuition reimbursement programs and flexible schedules Equal Opportunity: Commitment to diversity and strategic partnerships  Natasha Glynn Team C  

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