Paralyzed Veterans of America (PVA) is seeking a National Service Officer for its office in Palo Alto, California. Responsibilities entail the selected individual to represent veterans and their dependents with claims processing/development before the Department of Veterans Affairs.
General Function:
Completes a comprehensive training program which enables the candidate to become familiar with the full range of laws and regulations dealing with all veteran's benefits and learns duties and responsibilities necessary to provide expert services offered by the Paralyzed Veterans of America through the Veterans Benefits Department and to represent veterans and their dependents with claims before the Department of Veterans Affairs.
Regular Duties:
Participates in, and must successfully complete, all aspects of a specially designed training program. The training will be conducted in a National Service Office as assigned. The candidate must progresses in a timely manner through the program, with minimum scores of seventy (70) percent or greater, with two or less test failures.
Develops a thorough knowledge of the Department of Veterans Affairs laws, regulations and procedures which pertain to benefits, including, but not limited to: compensation, pension, education, accrued benefits, burial at death, loan guaranty, insurance and medical coverage.
Accepts and develops selected benefits claims for submission to the Department of Veterans Affairs that are compatible with the candidate's level of training and competence.
Participates in all aspects of office management and operations, while maintaining a high level of professionalism to include, but not limited to, adhering to the policy of wearing business attire.
Actively participates in chapter , community and other Paralyzed Veterans of America organizational activities.
Develops a demonstrated proficiency in the use of personal computers and software programs utilized by the Paralyzed Veterans of America.
Learns how to develop and maintain an active and effective outreach program.
Travels as required by the Veterans Benefits Department, and attends scheduled training seminars.
Performs other duties as assigned.
Upon successful completion of the training program, the candidate will be promoted to NSO II.
Knowledge and Skills Required:
Experience in a medical facility or understanding of medical statutes highly preferred.
Must possess excellent oral and written communication skills, strong interpersonal and computer skills.
Must be able to obtain VA accreditation for representatives.
Must have a minimum of a high school diploma or GED, with higher education or related experience preferred.
Must maintain the confidentiality of all personnel and client files and information.
Must be an honorably discharged veteran.
Prior experience as a National Service Officer in a veterans’ service organization is preferred.
PVA is an Equal Opportunity Employer.
Jiro Yamamoto
Team SoCal
Oct 12, 2018
Full time
Paralyzed Veterans of America (PVA) is seeking a National Service Officer for its office in Palo Alto, California. Responsibilities entail the selected individual to represent veterans and their dependents with claims processing/development before the Department of Veterans Affairs.
General Function:
Completes a comprehensive training program which enables the candidate to become familiar with the full range of laws and regulations dealing with all veteran's benefits and learns duties and responsibilities necessary to provide expert services offered by the Paralyzed Veterans of America through the Veterans Benefits Department and to represent veterans and their dependents with claims before the Department of Veterans Affairs.
Regular Duties:
Participates in, and must successfully complete, all aspects of a specially designed training program. The training will be conducted in a National Service Office as assigned. The candidate must progresses in a timely manner through the program, with minimum scores of seventy (70) percent or greater, with two or less test failures.
Develops a thorough knowledge of the Department of Veterans Affairs laws, regulations and procedures which pertain to benefits, including, but not limited to: compensation, pension, education, accrued benefits, burial at death, loan guaranty, insurance and medical coverage.
Accepts and develops selected benefits claims for submission to the Department of Veterans Affairs that are compatible with the candidate's level of training and competence.
Participates in all aspects of office management and operations, while maintaining a high level of professionalism to include, but not limited to, adhering to the policy of wearing business attire.
Actively participates in chapter , community and other Paralyzed Veterans of America organizational activities.
Develops a demonstrated proficiency in the use of personal computers and software programs utilized by the Paralyzed Veterans of America.
Learns how to develop and maintain an active and effective outreach program.
Travels as required by the Veterans Benefits Department, and attends scheduled training seminars.
Performs other duties as assigned.
Upon successful completion of the training program, the candidate will be promoted to NSO II.
Knowledge and Skills Required:
Experience in a medical facility or understanding of medical statutes highly preferred.
Must possess excellent oral and written communication skills, strong interpersonal and computer skills.
Must be able to obtain VA accreditation for representatives.
Must have a minimum of a high school diploma or GED, with higher education or related experience preferred.
Must maintain the confidentiality of all personnel and client files and information.
Must be an honorably discharged veteran.
Prior experience as a National Service Officer in a veterans’ service organization is preferred.
PVA is an Equal Opportunity Employer.
Jiro Yamamoto
Team SoCal
Gary Sinise Foundation
Woodland Hills, Los Angeles, CA, USA
Who You Are:
Are you a technology guru in the making, who likes to have diverse responsibilities that require strong leadership, technology skills and is dedicated to helping others? Do you like performing CRM functions to ensure data integrity, data quality, and user efficiency connected integrations? Are you a proactive individual who is tech-savvy, a quick learner, and enjoys taking on new challenges? If so, this may be the position for you.
The Gary Sinise Foundation is seeking a Technology Coordinator to work on our Operations team. Reporting to the Manager, Technology & CRM, the Technology Coordinator would assist with all organizational IT projects and be a primary resource for Salesforce or other CRM tasks.
What Can You Do:
Manage day-to-day operations of our Salesforce database
Verify duplicate data & merge records
Clean data with improper formatting
Correct field values that were entered on error
Mass update field values with the Data Loader
Ensure platform technical design and implementation is customized for operational purposes
Add/modify fields, page layouts & record types
Fill identified gaps for end users by researching potential solutions and implementing the preferred process
Correspond with Salesforce Support & Success Community for recommended solutions
Additional CRM management
Write training manuals and teach staff how to use the CRM
Provide support to team members by answering questions about system capabilities & enhancement requests
Aid in troubleshooting, resolving, and tracking unexpected issues
Support strategic projects as required
Customize and pull reports from the CRM
Build donor lists for the development team based on the following criteria: Donation amount, date, stage, classification, & event participation
Utilize the following tools: Dataloader, DemandTools, & Excel for data manipulation
Run proximity reports to find local donors based on geographic location
Research best practices, gather requirements, and find CRM solutions
Setup processes to streamline/optimize current operations
Utilize the process builder to automate system functions
Update or create new records based on newly created logic
Setup the criteria & conditions that need to be met in order to trigger the process.
Design workflow rules to automate actions by triggering email alerts & field updates
Execute Quarterly Wealth Screen
Assist in managing tools and integrations including Classy, Pardot, Mailchimp, etc.
Email Communication Management
MailChimp – Add newly subscribed supporters to the GSF mailing list
Conga – Setup email templates and printable letter templates for donor communications
Salesforce – Utilize SFDC Mass Email functionality
Develop email templates that display relevant donor data using merge fields
Classy Fundraising Management
Generate transaction reports to reference donor information
Modify fundraising pages – field values, images, etc.
Troubleshoot Classy errors related to donation inconsistencies & syncing issues
Update the Classy/Salesforce Integration as new releases roll out
Stay on top of existing technology and research future solutions
Remain up-to-date with new system feature releases
Classy Quarterly Webinar
Salesforce Seasonal Release (Spring, Summer, Winter)
Maintain Professional Certifications
Provide tier 1 Desk-Ops support for organization (including remote teams)
Become familiar with Foundation IT environment
Work closely with IT consultants to maintain multiple server ecosystem
Manage IT asset inventory
What Skills Do You Have?
Proficient in Microsoft Office Suite, particularly in Excel
Technical experience with Salesforce or a similar CRM platform preferred
Proactive self-starter who can work well both independently and as part of a team
Ability to work creatively and analytically in a problem-solving scenario
Strong execution and follow-up skills
Excellent verbal and written communications skills with the ability to present technical solutions to any audience
Ability to adapt to quickly changing priorities and manage multiple deadlines
Ability to work independently and exercise confidentiality when working with sensitive data
Team player with ability to own projects to successful outcome
Bachelor’s Degree preferred
Seth Hildebrand, Team D
Oct 02, 2018
Full time
Who You Are:
Are you a technology guru in the making, who likes to have diverse responsibilities that require strong leadership, technology skills and is dedicated to helping others? Do you like performing CRM functions to ensure data integrity, data quality, and user efficiency connected integrations? Are you a proactive individual who is tech-savvy, a quick learner, and enjoys taking on new challenges? If so, this may be the position for you.
The Gary Sinise Foundation is seeking a Technology Coordinator to work on our Operations team. Reporting to the Manager, Technology & CRM, the Technology Coordinator would assist with all organizational IT projects and be a primary resource for Salesforce or other CRM tasks.
What Can You Do:
Manage day-to-day operations of our Salesforce database
Verify duplicate data & merge records
Clean data with improper formatting
Correct field values that were entered on error
Mass update field values with the Data Loader
Ensure platform technical design and implementation is customized for operational purposes
Add/modify fields, page layouts & record types
Fill identified gaps for end users by researching potential solutions and implementing the preferred process
Correspond with Salesforce Support & Success Community for recommended solutions
Additional CRM management
Write training manuals and teach staff how to use the CRM
Provide support to team members by answering questions about system capabilities & enhancement requests
Aid in troubleshooting, resolving, and tracking unexpected issues
Support strategic projects as required
Customize and pull reports from the CRM
Build donor lists for the development team based on the following criteria: Donation amount, date, stage, classification, & event participation
Utilize the following tools: Dataloader, DemandTools, & Excel for data manipulation
Run proximity reports to find local donors based on geographic location
Research best practices, gather requirements, and find CRM solutions
Setup processes to streamline/optimize current operations
Utilize the process builder to automate system functions
Update or create new records based on newly created logic
Setup the criteria & conditions that need to be met in order to trigger the process.
Design workflow rules to automate actions by triggering email alerts & field updates
Execute Quarterly Wealth Screen
Assist in managing tools and integrations including Classy, Pardot, Mailchimp, etc.
Email Communication Management
MailChimp – Add newly subscribed supporters to the GSF mailing list
Conga – Setup email templates and printable letter templates for donor communications
Salesforce – Utilize SFDC Mass Email functionality
Develop email templates that display relevant donor data using merge fields
Classy Fundraising Management
Generate transaction reports to reference donor information
Modify fundraising pages – field values, images, etc.
Troubleshoot Classy errors related to donation inconsistencies & syncing issues
Update the Classy/Salesforce Integration as new releases roll out
Stay on top of existing technology and research future solutions
Remain up-to-date with new system feature releases
Classy Quarterly Webinar
Salesforce Seasonal Release (Spring, Summer, Winter)
Maintain Professional Certifications
Provide tier 1 Desk-Ops support for organization (including remote teams)
Become familiar with Foundation IT environment
Work closely with IT consultants to maintain multiple server ecosystem
Manage IT asset inventory
What Skills Do You Have?
Proficient in Microsoft Office Suite, particularly in Excel
Technical experience with Salesforce or a similar CRM platform preferred
Proactive self-starter who can work well both independently and as part of a team
Ability to work creatively and analytically in a problem-solving scenario
Strong execution and follow-up skills
Excellent verbal and written communications skills with the ability to present technical solutions to any audience
Ability to adapt to quickly changing priorities and manage multiple deadlines
Ability to work independently and exercise confidentiality when working with sensitive data
Team player with ability to own projects to successful outcome
Bachelor’s Degree preferred
Seth Hildebrand, Team D
CARD (Center for Autism & Related Disorders)
Fremont, CA, USA
The Behavioral Therapist I is responsible for the direct implementation of treatment programs to patients with Autism Spectrum Disorders (ASD).
Behavioral Therapists work with patients in a variety of settings which include the patient’s home, the patient’s school, and the Clinic.
EXPERIENCE & QUALIFICATIONS
Experience/interest in working with children
Must be 18 years of age
High School Diploma required
Availability to work a minimum of 10 - 15 hours per week
Must be willing to commit to one year of employment
Must have the ability to provide own transportation with proof of auto insurance
Proficiency with Microsoft Office (Word, Excel, PowerPoint)
Must complete criminal background check prior to employment
Must provide proof of negative tuberculosis test prior to employment
COMPENSATION & BENEFITS
Paid Training with ability to obtain professional certifications
Hourly rate commensurate with education and experience
Premium rates offered for applicable therapy sessions or programs
Travel time pay and mileage reimbursement
PART TIME OR FULL TIME OPTIONS
$15/HR (DOE)
PAID TRAINING!
MANY LOCATION OPENINGS ACROSS NORTHERN/CENTRAL/BAY AREA CA.
NATASHA GLYNN
TEAM C
Natasha Glynn, CTR
Resource Manager
Work For Warriors
Phone: (916) 854-1363
E:mail: Natasha.Glynn@WorkForWarriors.org
http://workforwarriors.org/
https://www.facebook.com/TeamWFW/
https://www.linkedin.com/company/WFW
Oct 02, 2018
Part time
The Behavioral Therapist I is responsible for the direct implementation of treatment programs to patients with Autism Spectrum Disorders (ASD).
Behavioral Therapists work with patients in a variety of settings which include the patient’s home, the patient’s school, and the Clinic.
EXPERIENCE & QUALIFICATIONS
Experience/interest in working with children
Must be 18 years of age
High School Diploma required
Availability to work a minimum of 10 - 15 hours per week
Must be willing to commit to one year of employment
Must have the ability to provide own transportation with proof of auto insurance
Proficiency with Microsoft Office (Word, Excel, PowerPoint)
Must complete criminal background check prior to employment
Must provide proof of negative tuberculosis test prior to employment
COMPENSATION & BENEFITS
Paid Training with ability to obtain professional certifications
Hourly rate commensurate with education and experience
Premium rates offered for applicable therapy sessions or programs
Travel time pay and mileage reimbursement
PART TIME OR FULL TIME OPTIONS
$15/HR (DOE)
PAID TRAINING!
MANY LOCATION OPENINGS ACROSS NORTHERN/CENTRAL/BAY AREA CA.
NATASHA GLYNN
TEAM C
Natasha Glynn, CTR
Resource Manager
Work For Warriors
Phone: (916) 854-1363
E:mail: Natasha.Glynn@WorkForWarriors.org
http://workforwarriors.org/
https://www.facebook.com/TeamWFW/
https://www.linkedin.com/company/WFW
Volunteers of America, Northern CA
Rancho Cordova, CA, USA
POSITION SUMMARY:
Under general supervision, this position is responsible for interacting with local businesses to identify
and place veterans by identifying and career advancement opportunities for the military veteran clients
of the Homeless Veterans’ Reintegration Program (HVRP). Conducts outreach presentations with local
employers and veteran service agencies to explain the benefits of hiring HVRP clients.
POSITION SUMMARY:
Under general supervision, this position is responsible for interacting with local businesses to identify
and place veterans by identifying and career advancement opportunities for the military veteran clients
of the Homeless Veterans’ Reintegration Program (HVRP). Conducts outreach presentations with local
employers and veteran service agencies to explain the benefits of hiring HVRP clients.
OBJECTIVES/ACTIVITIES:
I.
Responsible for client placement to achieve established objectives of the department.
A. Develop and maintain employer contacts for employment of participants:
1. Contact employers to identify job placement and career advancement
opportunities.
2. Conduct on-site employment position evaluations.
B.
Coordinate career counseling, evaluation, skills training job readiness training and
other activities related to employment transition for clients.
C.
Work with businesses, agencies and organizations to remove employment barriers,
and resolve issues related to community reintegration and independence of people
with disabilities.
D.
Disseminate information; provide outreach and training to potential employers
about military veteran clients including EDD and AJCC Centers.
E.
Spend time at the client’s prospective workplace to learn the job duties and industry
standard and assist veterans in building proficiency over time.
F.
Monitor and document employment progress of clients who secure employment
positions and mentor each of them accordingly.
G.
Work with the SSVF Employment and Training Manager to develop a retention
plan with each program participant while they are in the job search stage.
H.
Ensure the delivery of services which are reflective of client empowerment and self-
advocacy.
I.
Meet with veteran clients after job placement weekly for the first month, biweekly
in months two through four, and at least monthly for another five months.
J.
Maintain necessary documentation for client records.
K.
Prepare required documentation and reports.
L.
Provide feedback to Employment and Training Manager for improving the quality
of service delivery.
M.
Perform other related duties as assigned.
II.
Responsible for training and development of new staff.
A.
Assist in department orientation and training for new employees as requested to
assure quality work outcomes.
2
B.
Serve as part of the program development team by providing information and support
for the development of quality operations.
C.
Maintain an above average working knowledge of fire, safety, and health standards
to assure safe work environment for clients and all personnel.
III.
Responsible for self-development
1.
Continually learn and enhance technical and interpersonal skills.
2.
Attend staff meetings/assigned training seminars and complete required
certifications, i.e. CPR, First Aid, etc.
EQUIVALENT EDUCATION AND EXPERIENCE:
Preference given to veterans. A Bachelor’s degree is preferred or a combination of education and
experience will be considered. Experience with at risk or homeless veterans and/or employment
development experience is desired. This position also requires demonstrated ability to communicate and
comprehend oral and written instructions and to provide services to clients without ethnic or social
prejudices. It requires general knowledge of issues and challenges unique to military veterans,
homelessness, substance abuse, minorities, and persons with disabilities. Specific knowledge and
experience with military culture, housing first approaches, addiction and recovery, and dysfunctional
family dynamics is preferred. Must be able to utilize a range of interventions to work with clients with
varying needs and levels of functioning. This position requires CPR and First Aid training within (90)
days of employment date and recertification as necessary and T.B. testing annually. A valid California
license is required. Must have the flexibility to work irregular hours and have the willingness to function
as a team member.
SPECIFIC SKILLS REQUIRED:
Computer skills, Word and Excel
Teamwork skills
Oral and written communication skills
Ability to assist other people
Organizational skills
Analytical and decision making ability
Cultural Competency *
*Cultural competence is defined as a set of values, behaviors, attitudes, and practices within a system,
organization, program or among individuals, which enables them to work effectively, cross culturally.
Further, it refers to the ability to honor and respect the beliefs, language, interpersonal styles and
behaviors of individuals and families receiving services, as well as staff who are providing such services.
VOA strives to achieve cultural competence is a dynamic, ongoing, developmental process that requires
a long-term commitment. Our focus on cultural competency includes but is not limited to race, ethnicity,
sex, gender, sexual orientation, LBGTQ, class, age, ability, religion, and language. Bilingual and
translation services are available to client when deemed necessary. All staff are trained annually on
cultural competency.
PHYSICAL REQUIREMENTS:
Lift and move up to 50 pounds
Stand, walk, bend, stoop, and sit frequently
Kneel occasionally
Natasha Glynn
Team C
Sep 21, 2018
Full time
POSITION SUMMARY:
Under general supervision, this position is responsible for interacting with local businesses to identify
and place veterans by identifying and career advancement opportunities for the military veteran clients
of the Homeless Veterans’ Reintegration Program (HVRP). Conducts outreach presentations with local
employers and veteran service agencies to explain the benefits of hiring HVRP clients.
POSITION SUMMARY:
Under general supervision, this position is responsible for interacting with local businesses to identify
and place veterans by identifying and career advancement opportunities for the military veteran clients
of the Homeless Veterans’ Reintegration Program (HVRP). Conducts outreach presentations with local
employers and veteran service agencies to explain the benefits of hiring HVRP clients.
OBJECTIVES/ACTIVITIES:
I.
Responsible for client placement to achieve established objectives of the department.
A. Develop and maintain employer contacts for employment of participants:
1. Contact employers to identify job placement and career advancement
opportunities.
2. Conduct on-site employment position evaluations.
B.
Coordinate career counseling, evaluation, skills training job readiness training and
other activities related to employment transition for clients.
C.
Work with businesses, agencies and organizations to remove employment barriers,
and resolve issues related to community reintegration and independence of people
with disabilities.
D.
Disseminate information; provide outreach and training to potential employers
about military veteran clients including EDD and AJCC Centers.
E.
Spend time at the client’s prospective workplace to learn the job duties and industry
standard and assist veterans in building proficiency over time.
F.
Monitor and document employment progress of clients who secure employment
positions and mentor each of them accordingly.
G.
Work with the SSVF Employment and Training Manager to develop a retention
plan with each program participant while they are in the job search stage.
H.
Ensure the delivery of services which are reflective of client empowerment and self-
advocacy.
I.
Meet with veteran clients after job placement weekly for the first month, biweekly
in months two through four, and at least monthly for another five months.
J.
Maintain necessary documentation for client records.
K.
Prepare required documentation and reports.
L.
Provide feedback to Employment and Training Manager for improving the quality
of service delivery.
M.
Perform other related duties as assigned.
II.
Responsible for training and development of new staff.
A.
Assist in department orientation and training for new employees as requested to
assure quality work outcomes.
2
B.
Serve as part of the program development team by providing information and support
for the development of quality operations.
C.
Maintain an above average working knowledge of fire, safety, and health standards
to assure safe work environment for clients and all personnel.
III.
Responsible for self-development
1.
Continually learn and enhance technical and interpersonal skills.
2.
Attend staff meetings/assigned training seminars and complete required
certifications, i.e. CPR, First Aid, etc.
EQUIVALENT EDUCATION AND EXPERIENCE:
Preference given to veterans. A Bachelor’s degree is preferred or a combination of education and
experience will be considered. Experience with at risk or homeless veterans and/or employment
development experience is desired. This position also requires demonstrated ability to communicate and
comprehend oral and written instructions and to provide services to clients without ethnic or social
prejudices. It requires general knowledge of issues and challenges unique to military veterans,
homelessness, substance abuse, minorities, and persons with disabilities. Specific knowledge and
experience with military culture, housing first approaches, addiction and recovery, and dysfunctional
family dynamics is preferred. Must be able to utilize a range of interventions to work with clients with
varying needs and levels of functioning. This position requires CPR and First Aid training within (90)
days of employment date and recertification as necessary and T.B. testing annually. A valid California
license is required. Must have the flexibility to work irregular hours and have the willingness to function
as a team member.
SPECIFIC SKILLS REQUIRED:
Computer skills, Word and Excel
Teamwork skills
Oral and written communication skills
Ability to assist other people
Organizational skills
Analytical and decision making ability
Cultural Competency *
*Cultural competence is defined as a set of values, behaviors, attitudes, and practices within a system,
organization, program or among individuals, which enables them to work effectively, cross culturally.
Further, it refers to the ability to honor and respect the beliefs, language, interpersonal styles and
behaviors of individuals and families receiving services, as well as staff who are providing such services.
VOA strives to achieve cultural competence is a dynamic, ongoing, developmental process that requires
a long-term commitment. Our focus on cultural competency includes but is not limited to race, ethnicity,
sex, gender, sexual orientation, LBGTQ, class, age, ability, religion, and language. Bilingual and
translation services are available to client when deemed necessary. All staff are trained annually on
cultural competency.
PHYSICAL REQUIREMENTS:
Lift and move up to 50 pounds
Stand, walk, bend, stoop, and sit frequently
Kneel occasionally
Natasha Glynn
Team C
Building Blocks Behavior Consultants
Sacramento, CA, USA
Driver needed to transport children ages 2-18 to and from our Sacramento center Must be familiar with the greater Sacramento area Hours will vary throughout the day. from 7:30am to 7:00pm.
Sep 18, 2018
Part time
Driver needed to transport children ages 2-18 to and from our Sacramento center Must be familiar with the greater Sacramento area Hours will vary throughout the day. from 7:30am to 7:00pm.
