5 Veterinary Services jobs

The Clinic Supervisor is responsible for the daily duties and organization of the SSPCA Spay/Neuter Clinic front office and has the primary responsibility of handling customer concerns ensuring positive solutions.   This position also assists in overseeing veterinarian support staff as it relates to the clinic operations in the absence of the Clinic Manager.  Essential Job Functions: 1. Prepares daily office work assignments, lunch and break schedules, and other projects as needed. 2. Ensures daily operations are functioning smoothly. 3. Responsible for all financial daily paperwork.  Ensures that all revenue is kept secure, and all records pertaining to revenue are turned in at the end of each workday. 4. Oversees and assists in the preparation of the Clinic for surgery and performs pre-op surgical duties on animals selected for surgery when needed 5. Supervises and reviews the work of the receptionist staff under the guidelines set by the organization and ensures that accurate and timely information is available.   Assists the Clinic Manager ensuring that all office activities are reviewed and modified in an effective and efficient manner. 6. Maintains personnel files. 7. Provides support to all staff including clerical and surgical teams. 8. Has the ability to perform various procedures such as intramuscular, intravenous and subcutaneous injections, and blood draws. 9. Has the ability to oversee the clerical staff as well as the overall operations of a high volume spay/neuter clinic. 10. Must be punctual and maintain regular, predictable attendance. 11. Must be committed to a high standard of safety and be willing and able to comply with all safety laws and all SSPCA safety policies and rules and must be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel. Requirements Knowledge, Skills, and Abilities: 1. Knowledge of domestic animals including breeds, behavior, appropriate care and housing, common health problems, disease symptoms and handling techniques. 2. Knowledge of aseptic surgical techniques, anesthesia techniques animal care and husbandry. 3. Knowledge of sterilization and surgical pack preparation procedures. 4. Knowledge of State and local codes, ordinances and regulations governing quarantine, impounding, care, and disposal of animals. 5. Ability to identify normal and abnormal animal behavior, symptoms of rabies and other animal disorders. 6. Ability to control and safely handle pharmaceuticals used in the care of animals and disinfectants in the cleaning and disinfecting of animal habitats. 7. Ability to get along and work effectively with the public, management, fellow employees, volunteers, and other agencies. 8. Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions and procedural manuals. 9. Ability to write reports and correspondence. Must have basic mathematical and accounting skills. 10. Ability to effectively present information in one on one and small group situations to customers, clients and other employees of the organization. 11. Basic office skills:  word processing computer, typewriter, cash register, 10-key, calculator, Xerox machine, and answer telephones in a prescribed manner. 12. Must possess a valid California Drivers license, clean driving record at least one year prior to application.   Hunter Affonso Team A

The Behavior and Training Instructor works both independently and as part of a team to provide support for all aspects of the Animal Behavior Department. A key component of this position is providing behavior education and training to members of the public, staff, and volunteers, requiring experience in scientifically sound and progressive dog training and behavior modification methods.  This position will be responsible for teaching group training classes, conducting private behavior consultations, providing shelter-wide behavior support, counseling potential adopters, offering post-adoption support, and assisting with behavior evaluations, in-house behavior modification, and enrichment.  Individuals in this classification represent Sacramento SPCA philosophies and procedures to the public and are expected to maintain a positive and compassionate environment for those individuals visiting or calling the Sacramento SPCA. Essential Job Duties: 1. Teach a dynamic, progressive dog training curriculum. 2. Offer training and support for the behavior foster program. 3. Conduct one-on-one behavior consultations and provide written reports and training plans. 4. Counsel potential adopters on behavioral considerations for specific animals and follow-up with post-adoption support. 5. Attend continuing education seminars, workshops, and webinars to stay current on animal behavior trends. 6. Respond to questions from the Behavior Helpline service. 7. Mentor and supervise behavior program volunteers, interns, and apprentices. 8. Responsible for cleaning and sanitizing all behavior and training spaces in accordance with shelter-wide disease prevention protocols. 9. Promote and emulate exemplary customer service by providing courteous, prompt, and responsive service to internal and external staff and customers. 10. Actively look for ways for the current Animal Behavior department to improve and evolve. 11. Represent the SSPCA Animal Behavior department at outreach events, proactively offering behavioral support for the community. 12. Promote humane treatment of animals on and off the job. 13. Maintains membership and involvement in national animal welfare and training groups. Keeps all training certifications up to date with continuing education. 14. Maintain documentation and record keeping as needed. 15. Must be punctual and maintain regular, predictable attendance.   10-20 Hours per week   Hunter Affonso Team A

Employees in this area have the primary responsibility for the sanitary maintenance and care of all animals housed with the SSPCA, maintaining clean and orderly animal housing and employee work areas, assisting with the placement or euthanasia of animals, maintaining the health and welfare of all animals in the care of the society, and assisting the general public as required. Essential Job Functions: Responsible for examining and processing animals received by the Sacramento SPCA, which includes properly completing necessary paperwork. Maintains proper identification and records on all Sacramento SPCA animals. Responsible for feeding, watering, walking and exercising all shelter animals. Rinses, scrubs, mops, and disinfects animal cages, hallways, floors, walls and isolation/quarantine areas; cleans water and food dishes and related kennel equipment and facilities. Bathes and grooms animals, administers vaccinations and completes preliminary physical examinations in a prescribed manner. Medicates any animal designated for treatment by the Staff Veterinarian. Responsible for daily and periodic checks regarding animal health, safety, cleanliness and overall well-being and to report any significant problems immediately to his/her supervisor. Assist in conducting behavior assessments and health screenings on incoming animals, to include the decision making process of approval or denial for acceptance into the adoption program Performs or assists with the euthanasia of animals in accordance with established laws and Sacramento SPCA policy; disposes of the euthanised animal in accordance with established SSPCA procedure. Maintains proper control of DEA controlled substances. Must be punctual and maintain regular, predictable attendance. Provides accurate information and friendly professional service to the public and to co-workers in a positive, courteous, truthful and tactful manner. Communicates principles that convey and impart an understanding of the policies and procedures of the SSPCA to the public. Must be committed to a high standard of safety and be willing and able to comply with all safety laws and all of the employer’s safety policies and rules and must be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel   Hunter Affonso Team A

  The Sacramento SPCA is a vibrant, well-established and respected non-profit animal welfare organization. Through our nationally-ranked high-volume spay and neuter clinic (we are ranked as one of the top 10 clinics in the country!), successful adoption program, behavior, and training programs and more, the Sacramento SPCA is giving more than shelter and saving animals one life at a time. General Summary: The Sacramento SPCA is searching for a highly organized, results-driven professional to play a key role on our dynamic and growing Development team. The Development Coordinator will work collaboratively with team members to inspire fundraising support including, but not limited to, prospect identification, donor stewardship, and recognition.     Essential Job Functions: Research prospective funding opportunities for the organization, including potential corporate and foundation partners, as well as individuals; build and continuously refresh prospect lists. Coordinate and oversee administrative volunteer projects, including mailings, database assistance, and other clerical support. Create and generate timely and thoughtful acknowledgment letters for all donations. Provide support and assistance for annual fundraising and cultivations events, as well as all donor recognition activities. Update constituent records in Raisers Edge to maintain the integrity of the database. Support donor relations through direct and indirect means (phone calls, email, mailings, etc.) Responsible for safeguarding funds; handles cash, checks and other financial transactions. Manages department related inventory including supplies, mailing and marketing materials.   Requirements: Knowledge, Skills, and Abilities: Highly organized with a drive to succeed and a willingness to learn. Must be a reliable self-starter, with excellent attention to detail and ability to coordinate multiple projects and deadlines with minimum supervision. Strong knowledge of donor database systems such as Raiser’s Edge and experience with online fundraising platforms. Excellent customer service skills, and comfortable with interacting with donors, volunteers, legal and financial professionals. Excellent communication skills – verbal, written and listening. Demonstrated computer proficiency including Microsoft Office products, such as Excel and Microsoft Word. Ability to maintain a high degree of confidentiality and keep secure the private personal and financial information of our donors, volunteers, vendors and fellow staff members. Have a valid California Drivers license and clear driving record for one year prior to employment in order to operate SSPCA vehicles.   Education and Experience: Bachelor’s degree in Marketing, Communications, Business Management or related field preferred, or combination of equivalent education and experience. Two or more years of experience with fundraising or membership software, and customer relations.   Physical Requirements: Any allergic condition that would be aggravated by exposure or through contact with animals or chemicals used to sanitize facilities, vehicles or equipment may be a disqualification. Must sit, stand, walk, bend and stoop frequently to perform duties. Have the ability to perform some strenuous physical activity, including lifting and carrying objects weighing up to 40 pounds alone for short distances. Working Conditions: Due to the importance of the interface with donors, members and department staff, regular departmental working hours and days are required.  Exceptions require Director approval. Must be available and willing to work such weekends, holidays, overtime, and attend mandatory training and meetings as the employer determines necessary or desirable to meet its business needs By nature of the industry, there may be occasional exposure to dead, injured, sick, unruly, vicious, and/or dangerous animals in addition to exposure to parasites and to infectious diseases.   Hunter Affonso Team A 

    The Adoptions Supervisor plays a key role in the development and success of the Adoptions Department. We are looking for someone who has strong interpersonal skills and understands the importance of developing meaningful relationships. The incumbent of this position must be able to inspire and motivate teamwork for achieving goals by providing education, support, and positive communication with each staff member and volunteer. This position requires an individual who can lead by example, and who is also a confident decision-maker.    The Adoptions Supervisor, under the direction of the Customer Care Manager, is responsible for the direct supervisor of the Adoptions Department staff. This position works hand in hand with the staff providing exceptional customer service to the public, volunteers, and co-workers. This position also has significant responsibility in supervising and coordinating the day-to-day functions of the department staff by ensuring each associate is reaching their targeted performance goals. This role requires a high degree of customer service, great professionalism, adaptability, tact, and self-confidence. Essential Job Functions: 1. Performs all tasks of Adoption Counselors I and II with proficiency and accuracy. 2. Responsible for the supervision of the Adoptions staff and volunteers. Serves as the initial point of contact for issues or concerns of the Adoptions staff and volunteers. 3. Prepares daily office work assignments, lunch and break schedules, and other projects as needed. 4. Responsible for daily paperwork, ensuring that all revenue is kept secure, and all records pertaining to revenue are turned in at the end of each workday. 5. Provides accurate information and friendly professional service to the public and to co-workers in a responsive, positive, courteous, truthful and tactful manner and ensures that others working in the Adoptions Department do so as well. 6. Responsible for developing comradery and facilitating a cooperative workplace within the Adoptions department staff and volunteers. 7. Conducts meetings with adoptions staff regarding policies, procedures, training, and customer service, keeping them abreast of all aspects of the department. 8. Works collaboratively with adoptions staff to maintain a healthy and sanitary environment for the customers we serve. 9. Responds to sensitive and difficult complaints from the public, staff and volunteers, and attempts to resolve conflict situations in a professional manner. Sets an example of professionalism, and enforces policies and procedures as it relates to the Adoption Department. 10. Assists or takes the lead in coordinating special events or activities occurring in the adoption center. 11. Project warmth while actively engaging with members of the public throughout the entire facility, and answer questions regarding the adoption process or specific animals. 12. Diligently monitor care, changing behavior, and welfare of all in-house animals, and promptly notify appropriate staff members to any concerning changes or areas requiring attention. 13. Be able to both interpret and respond quickly to the body language both of animals and clients in a council so that both parties feel comfortable and safe. 14. Facilitate meaningful relationships between adopting parties and animals with the mindset of advancing compassion in order to save lives. 15. Be able to adjust and cater manner of education and the topics discussed with each potential adopting party, in order to create meaningful relationships and provide a customized adopting experience for each and every client. 16. Objectively assess the level of compatibility and safety when conducting introductions between client and shelter dogs, while recognizing opportunities to educate adopting parties on dog-to-dog communication, and facilitating the transition of an adopted animal into the client’s home. 17. Keep accurate and dependable records of discussions with potential adopters in regard to health, medical, or behavioral concerns exhibited by adoptable animals, noted either while in our care or by surrendering parties. 18. Make thoughtful, informed, and unbiased decisions when evaluating whether to release an animal to a potential adopter or conduct a denial. 19. Have the ability to tactfully and confidently deny an adoption if the adopting party’s housing intentions or ability to care for the animal does not fall within the SSPCA’s philosophies and guidelines for adoption placement. 20. Assists in the hiring of new Adoptions Staff including reviewing and communicating with potential new hires for Adoptions. 21. Assist with the onboarding of new staff within Adoptions and other departments throughout the organization. 22. Assists the Customer Care Manager with the training and development of the Adoptions staff, so as to provide for their growth and to maximize their potential. 23. Assist Customer Care Manager in creating policy/procedure changes within Adoptions. 24. Assist Customer Care Manager in writing and administering of reviews for Adoptions Staff. Also assists in the writing and administration of Performance Improvement Plans and disciplinary actions for Adoptions Staff. 25. Willing to attend meetings and training sessions as required. Works with the Managers and Supervisors to create a successful team environment. 26. Serves as backup for other SSPCA departments and is able to fill in for Essential Team Members of other departments when needed.   Additional Duties and Responsibilities: 1. Consistently strives to keep abreast of customer care, sheltering of domestic animals which includes identifying dog and cat breeds, understanding behavior, appropriate care and housing, common health problems, disease symptoms and handling techniques. 2. Understands the dynamics of the change process and assists the Customer Care Manager to ensure that all office activities are reviewed and modified in an effective and efficient manner. 3. Treats all animals humanely, with compassion and concern, both on and off the job and transmits these values to others. 4. Assists in tours, lectures, public education programs, fundraising activities and special events as needed. 5. Attends training as required by the Customer Care Manager to increase skill level and implement cutting-edge techniques to manage and train employees. 6. Must be punctual and maintain regular, predictable attendance. 7. Must be committed to a high standard of safety and be willing and able to comply with all safety laws and all of the employer’s safety policies and rules and must be willing to report safety violations and potential safety violations to appropriate supervisory or management personnel.   Hunter Affonso Team A