1 jobs found in Redwood City

Part time/Full time Open Positions Responsibilities: Deliver an exceptional experience by guiding borrowers through the application process, responsible for all inbound and outbound phone calls, chat, and email support Identify and implement creative process improvements to continue to reinvent the customer experience for our borrowers   Qualifications: 6+ months of experience in customer service, phone support Passion for delivering a great customer experience Strong communication skills and the ability to empathize with others Impeccable intuition and an acute attention to detail Familiarity with underwriting loans, financial statements, tax documents and payroll is a plus Natasha Glynn