3 jobs found in Tracy

Job Description Arconic Fastening Systems is looking for an Inside Sales Team Leader in our Inside Sales – Customer Service Department.  Oversees the daily activities of the Industrial Distribution Group’s Inside Sales - Customer Service team. Performs all the usual duties of Inside Sales – Customer Service Representatives while also providing general guidance to team members on job priorities, resolution of customers’ issue and technical matter. Refers matters of significance to immediate manager for guidance and or resolution. This position does not have authority in the areas of performance evaluations, compensation adjustments, corrective discipline or hiring/termination, but may provide input to immediate manager on such matters. Inside Sales Team Leader will be based in Tracy, CA.   Arconic (NYSE: ARNC) creates breakthrough products that shape industries. Working in close partnership with our customers, we solve complex engineering challenges to transform the way we fly, drive, build and power. Through the ingenuity of our people and cutting-edge advanced manufacturing techniques, we deliver these products at a quality and efficiency that ensure customer success and shareholder value.  Arconic Fastening Systems , a business unit of Arconic, holds the number one global position in aerospace fastening systems, and we’re the North American leader in commercial transportation fasteners.  Our high-tech, multi-material fastening systems are found nose to tail on aircraft and aero engines.  Our products are also critical components of industrial gas turbines, automobiles, commercial transportation vehicles, and construction and industrial equipment.  Headquartered in Torrance, CA; AFS employs over 6,000 people in 11 countries at 31 locations.   Specific Responsibilities Include: Performs all Inside Sales/Customer Service activities with a high level of efficiency and effectiveness. Provides general oversight and direction to a team of Inside Sales and Customer Service Representatives. Communicates effectively with all levels of the AFS Industrial organization and with internal/external customers. Advises immediate Manager, Outside Sales and Marketing of significant information learned from customers. Furnishes technical assistance to less experienced team members to ensure the support is provided in accordance with established processes, quality standards, systems/schedules. Oversees customer pricing and ensures that all quotations are provided in a timely and accurate manner. Resolves customer concerns and problems to the maximum possible extent and refers unresolved or major customer issues to immediate Manager for assistance with implementing solutions. Responsible for training team members on technical aspects of products (e.g., applications), enterprise systems (e.g., Baan). productivity software (e.g., MS Excel), company policies and related matters. Monitors team members’ daily reports and acts to identify and correct job performance deficiencies.  Assists immediate Manager and others within the Americas Sales & Marketing organization or other functional groups with projects and assignments (e.g., pricing/surcharge implementations, ASATs). May be required to provide to management or customers outside of normally scheduled business hours. Ensures that all work activities are performed in accordance with established safety and environmental standards. Maintains full compliance with Company policies and procedures and conducts all activities in accordance with the Arconic Code of Conduct. Demonstrates a knowledge of and commitment to continuous improvement principles and techniques. Performs other duties as assigned.     Skills Problem solving skills. Good organizational skills. Ability to work independently. Strong computer and business software skills, with emphasis in Excel. Good communication skills. Good interpersonal skills. Qualifications High School Diploma or equivalent required. Minimum five years of experience Inside Sales and/or Customer Service activities and one-year experience leading team members. Employees must be legally authorized to work in the United States.  Verification of employment eligibility will be required at the time of hire.  Visa sponsorship is not available for this position. This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status.  ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.       Jason Bailey

Job Description Arconic Fastening Systems is looking for a Materials Technician III in our Shipping department.  Performs more complex materials tasks involving the coordination of material flows throughout the finished goods warehouse. Candidate will prioritize task and respond in a very fast environment. Has thorough knowledge of business enterprise systems in the area of specialization.  Identifies problems, determines root causes, and takes required corrective action to achieve a high level of inventory accuracy.  Operates a variety of powered material handling equipment and performs manual tasks.  May provide direction to lower-level technicians. Able to work independently without supervision. Materials Technician III will be based in Tracy, CA.   Arconic (NYSE: ARNC) creates breakthrough products that shape industries. Working in close partnership with our customers, we solve complex engineering challenges to transform the way we fly, drive, build and power. Through the ingenuity of our people and cutting-edge advanced manufacturing techniques, we deliver these products at a quality and efficiency that ensure customer success and shareholder value.  Arconic Fastening Systems , a business unit of Arconic, holds the number one global position in aerospace fastening systems, and we’re the North American leader in commercial transportation fasteners.  Our high-tech, multi-material fastening systems are found nose to tail on aircraft and aero engines.  Our products are also critical components of industrial gas turbines, automobiles, commercial transportation vehicles, and construction and industrial equipment.  Headquartered in Torrance, CA; AFS employs over 6,000 people in 11 countries at 31 locations.   Specific Responsibilities Include: Performs all responsibilities of Material Tech I and Material Tech II Route customer shipments via web, email, phone for carrier information using Arconic system as well as customer systems Prepare and process International paperwork including customs paperwork to ensure IMEX compliance based upon country requirements Handle RPL order transactions and movement within finished goods warehouse Works very close with management to solve finished goods issues Train other operators as needed Manage safety stock – complete replenishment order in BaaN, transfer locations as needed.  Maintain productivity measures.  Communicates effectively and positively with all levels of personnel and customers Maintains full compliance with Company policies and procedures and conducts all activities in accordance with the Arconic Guide to Business Conduct. Performs all work activities in accordance with safety and environmental standards. Perform automotive specialty shipments which could include: Quality Dock Audits ASN Verification Investigate and solve any automotive issues Performs other duties as assigned. Qualifications High school graduate or equivalent. Minimum two years of experience performing work that has provided a good understanding of computerized materials management systems in a manufacturing environment Employees must be legally authorized to work in the United States.  Verification of employment eligibility will be required at the time of hire.  Visa sponsorship is not available for this position. This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status.  ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.       Jason Bailey

Job Description Arconic Fastening Systems is looking for a Customer Service Representative – Customer Service Department.  This role performs all Customer Service Representative activities including: processing customer demand (via purchase orders, customer portals, or EDI communication), responding to new & existing customer supply chain actions, and addressing customer questions/concerns appropriately. Customer Service Representative will be based in Tracy, CA.   Arconic (NYSE: ARNC) creates breakthrough products that shape industries. Working in close partnership with our customers, we solve complex engineering challenges to transform the way we fly, drive, build and power. Through the ingenuity of our people and cutting-edge advanced manufacturing techniques, we deliver these products at a quality and efficiency that ensure customer success and shareholder value.  Arconic Fastening Systems , a business unit of Arconic, holds the number one global position in aerospace fastening systems, and we’re the North American leader in commercial transportation fasteners.  Our high-tech, multi-material fastening systems are found nose to tail on aircraft and aero engines.  Our products are also critical components of industrial gas turbines, automobiles, commercial transportation vehicles, and construction and industrial equipment.  Headquartered in Torrance, CA; AFS employs over 6,000 people in 11 countries at 31 locations.   Specific Responsibilities Include: Provides timely and professional service to assigned customer or distributor accounts using appropriate processes and communication channels Works closely with Senior CSRs and the Customer Service Supervisor to ensure that customer needs are understood and reflected in customer-specific process documentation Receives, enters and edits sales orders and changes thereto in accordance with company procedures Checks stock and future production for customers and distributors Answers general inquiries concerning open orders, from work in process to logistics Receives, responds to and routes requests for quotations as appropriate Receives, responds to and routes requests for technical information, sales literature, material certifications and returned material Uses knowledge of product, availability and customer need to best fill the order, coordinates with appropriate internal resources to answer more advanced questions Researches customer charge-backs and administers appropriate actions Works to improve knowledge of product and processes on a continual basis Advises Marketing Department and field sales representatives of significant information learned in customer correspondence Ensures that all work activities are performed in accordance with established safety and environmental standards Communicates professionally and effectively with all levels of external and internal business partners Continuously seeks improved techniques for performing job duties and engages with peers to learn and share best practices as they emerge Maintains full compliance with Company policies and procedures and conducts all activities in accordance with the Arconic Code of Conduct Performs other duties as assigned.     Skills Good professional communication skills Problem solving skills Good organizational skills Ability to work independently Strong computer and business software skills, with an emphasis in Excel Qualifications High School Diploma or equivalent required. Minimum two years of experience in Customer Service. Employees must be legally authorized to work in the United States.  Verification of employment eligibility will be required at the time of hire.  Visa sponsorship is not available for this position. This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status.  ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.       Jason Bailey