The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. Under general direction of a department or agency director, Human Resources Manager III manages a complex, fully developed human resources program which includes recruitment, selection, classification, compensation, safety, training, organizational development, equal employment opportunity programs, and labor relations, including disciplinary advice and complaint investigations. The program may include other major program elements. Many functional areas, including recruitment, selection, classification and labor relations are administered in close coordination with and/or under the authority of the Director of Personnel Services and Director of Labor Relations. The scope and complexity of the Human Resource program is such that there are subordinate Human Resource Manager(s) and supervisors to assist in the administration of the program.
Watch to Explore your career with purpose
Examples of Knowledge and Abilities
Knowledge of:
Principles and practices of management, supervision, and training.
Advanced principles and practices of public sector human resources administration including recruitment, selection, training, job analysis, classification, and compensation, personnel record keeping, performance evaluation, payroll and position control.
Advanced principles and practices of public sector labor relations administration including interpretation and application of negotiated agreements, employer employee relations practices, meet and confer obligations and progressive discipline.
Applicable federal, state and local laws and regulations and precedent court decisions regarding equal employment opportunity, employee health and safety, collective bargaining and labor relations.
Applicable federal, state and local employment compliance requirements and precedent court decisions including Civil Rights Act, Americans with Disabilities Act, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability leave, Fair Labor Standards Act, Age Discrimination in Employment Act, Worker's Compensation, and Drug Free Workplace Act.
Principles and methods for investigating and resolving grievances and complaints.
Principles and practices of organizational behavior and development.
Presentation techniques.
Payroll systems and legal requirements.
Automated systems and applications including word processing, spreadsheet and database applications.
Ability To:
Plan, organize and direct the work of managerial, professional, technical and clerical staff.
Build consensus and lead team toward common goal.
Interview, select, train and supervise staff.
Identify, analyze, develop options for and recommend solutions to human resource problems and concerns.
Analyze, investigate, evaluate and resolve grievances, complaints and disciplinary matters.
Counsel employees.
Effectively represent management in collective bargaining, hearings and meetings.
Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public.
Communicate effectively, both orally and in writing.
Interpret and apply complex policies, procedures, memoranda of understanding and other human resource materials.
Employment Qualifications
Minimum Qualifications Either: 1. Two years of experience in Sacramento County service in the class of Human Resources Manager I or II, NOTE: Employee Relations Representative experience alone would not be qualifying. Or: 2. Five years of experience in a human resources or labor relations office performing professional analytical and managerial human resources or employee relations duties, including a minimum of one year experience in discipline, grievance investigation, arbitration, or labor negotiations and a minimum of two years in a supervisory or managerial capacity (public sector experience is highly desirable).
And
A Bachelor's degree in Public or Business Administration, Human Resources Management, Organizational Development or Industrial Psychology from an accredited college or university. Completion of a certificate program in Labor Relations from an accredited institution may substitute for one year of the general experience. Substitution - A master's degree in business or public administration, personnel administration, personnel management, psychology, or a closely related field from and accredited college or may substitute for one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here (Download PDF reader) or speak to someone in our office before the cut-off date listed in this notice. General Qualifications License Requirements: Positions generally require regular travel to county facilities and require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Individuals who do not meet this requirement due a disability will be reviewed on a case-by-case basis. Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Working conditions are those typically found in an office setting, incumbents are subject to stressful situations and deadlines, and routinely work extended hours including occasional weekends. Occasional overnight travel as necessary. Criminal History Check: Some positions may require the incumbent to pass and maintain a criminal justice background clearance. Probationary Period The probationary period for this classification is twelve (12) months.
Gary Munson
https://www.governmentjobs.com/careers/sacramento/jobs/2413806/human-resources-manager-iii?keywords=Human%20Resources%20Manager%20III&pagetype=jobOpportunitiesJobs
Jul 11, 2019
Full time
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. Under general direction of a department or agency director, Human Resources Manager III manages a complex, fully developed human resources program which includes recruitment, selection, classification, compensation, safety, training, organizational development, equal employment opportunity programs, and labor relations, including disciplinary advice and complaint investigations. The program may include other major program elements. Many functional areas, including recruitment, selection, classification and labor relations are administered in close coordination with and/or under the authority of the Director of Personnel Services and Director of Labor Relations. The scope and complexity of the Human Resource program is such that there are subordinate Human Resource Manager(s) and supervisors to assist in the administration of the program.
Watch to Explore your career with purpose
Examples of Knowledge and Abilities
Knowledge of:
Principles and practices of management, supervision, and training.
Advanced principles and practices of public sector human resources administration including recruitment, selection, training, job analysis, classification, and compensation, personnel record keeping, performance evaluation, payroll and position control.
Advanced principles and practices of public sector labor relations administration including interpretation and application of negotiated agreements, employer employee relations practices, meet and confer obligations and progressive discipline.
Applicable federal, state and local laws and regulations and precedent court decisions regarding equal employment opportunity, employee health and safety, collective bargaining and labor relations.
Applicable federal, state and local employment compliance requirements and precedent court decisions including Civil Rights Act, Americans with Disabilities Act, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability leave, Fair Labor Standards Act, Age Discrimination in Employment Act, Worker's Compensation, and Drug Free Workplace Act.
Principles and methods for investigating and resolving grievances and complaints.
Principles and practices of organizational behavior and development.
Presentation techniques.
Payroll systems and legal requirements.
Automated systems and applications including word processing, spreadsheet and database applications.
Ability To:
Plan, organize and direct the work of managerial, professional, technical and clerical staff.
Build consensus and lead team toward common goal.
Interview, select, train and supervise staff.
Identify, analyze, develop options for and recommend solutions to human resource problems and concerns.
Analyze, investigate, evaluate and resolve grievances, complaints and disciplinary matters.
Counsel employees.
Effectively represent management in collective bargaining, hearings and meetings.
Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public.
Communicate effectively, both orally and in writing.
Interpret and apply complex policies, procedures, memoranda of understanding and other human resource materials.
Employment Qualifications
Minimum Qualifications Either: 1. Two years of experience in Sacramento County service in the class of Human Resources Manager I or II, NOTE: Employee Relations Representative experience alone would not be qualifying. Or: 2. Five years of experience in a human resources or labor relations office performing professional analytical and managerial human resources or employee relations duties, including a minimum of one year experience in discipline, grievance investigation, arbitration, or labor negotiations and a minimum of two years in a supervisory or managerial capacity (public sector experience is highly desirable).
And
A Bachelor's degree in Public or Business Administration, Human Resources Management, Organizational Development or Industrial Psychology from an accredited college or university. Completion of a certificate program in Labor Relations from an accredited institution may substitute for one year of the general experience. Substitution - A master's degree in business or public administration, personnel administration, personnel management, psychology, or a closely related field from and accredited college or may substitute for one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here (Download PDF reader) or speak to someone in our office before the cut-off date listed in this notice. General Qualifications License Requirements: Positions generally require regular travel to county facilities and require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Individuals who do not meet this requirement due a disability will be reviewed on a case-by-case basis. Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Working conditions are those typically found in an office setting, incumbents are subject to stressful situations and deadlines, and routinely work extended hours including occasional weekends. Occasional overnight travel as necessary. Criminal History Check: Some positions may require the incumbent to pass and maintain a criminal justice background clearance. Probationary Period The probationary period for this classification is twelve (12) months.
Gary Munson
https://www.governmentjobs.com/careers/sacramento/jobs/2413806/human-resources-manager-iii?keywords=Human%20Resources%20Manager%20III&pagetype=jobOpportunitiesJobs
Front Desk Clerk (Guest Experience Specialist) Job Summary
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
Housekeeper and Housekeeping Aide (Guest Environment Expert) Job Summary
Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down a ladder. Move up and down stairs and/or service ramps. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift. Perform other reasonable job duties as requested by Supervisors.
Bistro Restaurant Attendant / Server / Cook Job Summary
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking equipment doors, etc. Set up, stock, and maintain work areas. Take orders from customers, input orders into micros, and obtain payment and provide change. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Prepare food, coffee and other beverages, including alcohol. Prepare ingredients for cooking, including portioning, chopping, and storing food. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Process all orders and collect payment from customers. Provide assistance in Food and Beverage areas including busing, cleaning and resetting tables, delivering food to guests, general cleaning of food and beverage prep areas and other areas within the lobby area. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.
Banquet Server (Guest Event Expert) Job Summary
Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts – to get it right for our guests and our business each and every time.
Maintenance Technician 1 Job Summary
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean up of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers, Display basic computer skills including inputting air handler schedules and making temperature changes.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.
And many more! If interested, please apply!
Jessica Fowlkes
Jul 10, 2019
Full time
Front Desk Clerk (Guest Experience Specialist) Job Summary
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
Housekeeper and Housekeeping Aide (Guest Environment Expert) Job Summary
Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down a ladder. Move up and down stairs and/or service ramps. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift. Perform other reasonable job duties as requested by Supervisors.
Bistro Restaurant Attendant / Server / Cook Job Summary
Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking equipment doors, etc. Set up, stock, and maintain work areas. Take orders from customers, input orders into micros, and obtain payment and provide change. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Prepare food, coffee and other beverages, including alcohol. Prepare ingredients for cooking, including portioning, chopping, and storing food. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Process all orders and collect payment from customers. Provide assistance in Food and Beverage areas including busing, cleaning and resetting tables, delivering food to guests, general cleaning of food and beverage prep areas and other areas within the lobby area. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.
Banquet Server (Guest Event Expert) Job Summary
Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Event Experts – to get it right for our guests and our business each and every time.
Maintenance Technician 1 Job Summary
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean up of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers, Display basic computer skills including inputting air handler schedules and making temperature changes.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.
And many more! If interested, please apply!
Jessica Fowlkes
ANNOUNCING: A NEW JOB OPENING Requisition # 19-0374
Job Description:
SUMMARY The Coordinator has primary responsibility for customer and technician communication, keeping current with the job status and communicating this status to the customer daily. Coordinator II has a higher level of experience and competence associated with industry products and standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following: • Coordinates dispatch of field or shop technicians to work locations. • Technician time entry into Kronos • Purchase departmental supplies • Purchase diesel fuels, propane, and haz-waste disposal services for multiple departments • Confirm vehicle registration for service trucks • Maintain and schedule proper opacity test compliance of service trucks • Reviews work in process, updating changes as they occur. • Maintains and expedites work orders and coordinates work flow. • Communicate work order status with the customer. • Responds to requests for service and assistance; meets commitments. • Work with customers in a professional manner ensuring their needs are met and obtain a positive NPS score. • Demonstrate professional communication with internal and external customers. • Order Caterpillar parts per customer job. • Actively quotes and sources parts from external vendors. • Manage and analyze WIP (work in progress) process and report. Identify whether it's a warranty issue or involve another department/outside vendor to do repairs or additional upgrades. • Provide customer with Time & Material estimates as needed. • Select proper technician for the job based on skill level. • Authorize technicians to purchase parts from outside vendors with or without a Quinn P.O. • Responsible for obtaining method of payment including cash transactions. • Maintenance of work orders and invoicing, meeting benchmarks of Last day of labor to Invoice and WIP turns. • A fit with Quinn Company's performance driven culture and values of Integrity, Teamwork, Respect, • Quality and Service. • Follow and understand MSHA & OSHA requirements. Know proper PPE and safety rules that apply to the job • Follow and understand mechanical, electrical, & hydraulic system safety procedures. Must be able to understand job environment and select technician with the proper qualifications • Manage work order collection issues and proactive responses to prevent write-off's. • Must have a high level of Product Support knowledge that includes all aspect of the service operations. These include Shop, Field, and Internal customer service experience • Support all branches for service requirements as required • Perform other duties as assigned by management.
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) and 7 - 10 years related experience and/or training; or equivalent combination of education and experience. AA or AS degree in Business or Technical discipline desirable. Must be proficient with MS Office software such as Excel and Word. Must have a proficient industry product knowledge. Quinn is an Equal Opportunity Employer M /F / V / DV
Bruce Riley
Jul 16, 2019
Full time
ANNOUNCING: A NEW JOB OPENING Requisition # 19-0374
Job Description:
SUMMARY The Coordinator has primary responsibility for customer and technician communication, keeping current with the job status and communicating this status to the customer daily. Coordinator II has a higher level of experience and competence associated with industry products and standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following: • Coordinates dispatch of field or shop technicians to work locations. • Technician time entry into Kronos • Purchase departmental supplies • Purchase diesel fuels, propane, and haz-waste disposal services for multiple departments • Confirm vehicle registration for service trucks • Maintain and schedule proper opacity test compliance of service trucks • Reviews work in process, updating changes as they occur. • Maintains and expedites work orders and coordinates work flow. • Communicate work order status with the customer. • Responds to requests for service and assistance; meets commitments. • Work with customers in a professional manner ensuring their needs are met and obtain a positive NPS score. • Demonstrate professional communication with internal and external customers. • Order Caterpillar parts per customer job. • Actively quotes and sources parts from external vendors. • Manage and analyze WIP (work in progress) process and report. Identify whether it's a warranty issue or involve another department/outside vendor to do repairs or additional upgrades. • Provide customer with Time & Material estimates as needed. • Select proper technician for the job based on skill level. • Authorize technicians to purchase parts from outside vendors with or without a Quinn P.O. • Responsible for obtaining method of payment including cash transactions. • Maintenance of work orders and invoicing, meeting benchmarks of Last day of labor to Invoice and WIP turns. • A fit with Quinn Company's performance driven culture and values of Integrity, Teamwork, Respect, • Quality and Service. • Follow and understand MSHA & OSHA requirements. Know proper PPE and safety rules that apply to the job • Follow and understand mechanical, electrical, & hydraulic system safety procedures. Must be able to understand job environment and select technician with the proper qualifications • Manage work order collection issues and proactive responses to prevent write-off's. • Must have a high level of Product Support knowledge that includes all aspect of the service operations. These include Shop, Field, and Internal customer service experience • Support all branches for service requirements as required • Perform other duties as assigned by management.
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) and 7 - 10 years related experience and/or training; or equivalent combination of education and experience. AA or AS degree in Business or Technical discipline desirable. Must be proficient with MS Office software such as Excel and Word. Must have a proficient industry product knowledge. Quinn is an Equal Opportunity Employer M /F / V / DV
Bruce Riley
Johnson Service Group is looking for a Buyer/Planner for one of our Clients. The ideal candidate will have experience coordinating a supply chain composed of outsource suppliers working in concert to produce and fulfill customer orders. Works closely with key departments to ensure procurement processes are effective, efficient, ethical and provide the best possible value. Responsible for ensuring that procurement processes that they administer are in accordance with Client policies & procedures, industry standards, as well as customers’ needs. Background in Purchasing is key to this position.
Requirements:
Supply Chain Buyer/Planner will provide administration of, but not limited to, procurement, supply agreements, subcontracts, supply chain schedules and other production control duties pertaining to commercial and government programs.
Will research requests from internal customers to develop product and service sourcing.
Will develop a supply chain schedule from accurate interpretation of the forecast or other requirements and will work closely with suppliers on schedules and deliveries.
Will initiate, plan and lead the following key processes; drafting and issuing RFQ, quote evaluation, lead negotiations, promote down selection, MRP, process requisitions into purchase orders and issue orders to approved suppliers.
Will ensure that all procurement policies and guidelines are followed during the material acquisition process including but not limited to ITAR regulations.
Will analyze, negotiate and prepare contractual agreements, ensuring appropriate terms and conditions are included to protect the interests of Client and their customers.
Will exercise appropriate judgment and tact while protecting confidential information.
Will be able to work unsupervised and possesses good time management skills.
The ideal candidate would also have experience in; global sourcing / inventory management, and process improvement activities.
NetSuite experience is highly preferred.
Qualifications:
Minimum of 10 years’ experience in procurement, subcontract administration and supply chain management for commercial and government programs.
Capable of operating in a senior role encompassing all procurement and supply chain related processes and regulations as they relate to large commercial and government contracts.
Must be proficient in writing subcontracts, supply agreements and statements of work using Microsoft Office and be responsible for clear communication both written and verbal.
Must have the ability to read mechanical drawings and ideally has knowledge of silicon wafer mfg. Influences decisions regarding procurement of goods and services, which impacts budgets, work schedules, defining and tracking metrics, and contributing to the success of the Client.
Bachelor’s Degree in relevant field.
Must be US citizen.
Gary Munson
Jul 16, 2019
Contractor
Johnson Service Group is looking for a Buyer/Planner for one of our Clients. The ideal candidate will have experience coordinating a supply chain composed of outsource suppliers working in concert to produce and fulfill customer orders. Works closely with key departments to ensure procurement processes are effective, efficient, ethical and provide the best possible value. Responsible for ensuring that procurement processes that they administer are in accordance with Client policies & procedures, industry standards, as well as customers’ needs. Background in Purchasing is key to this position.
Requirements:
Supply Chain Buyer/Planner will provide administration of, but not limited to, procurement, supply agreements, subcontracts, supply chain schedules and other production control duties pertaining to commercial and government programs.
Will research requests from internal customers to develop product and service sourcing.
Will develop a supply chain schedule from accurate interpretation of the forecast or other requirements and will work closely with suppliers on schedules and deliveries.
Will initiate, plan and lead the following key processes; drafting and issuing RFQ, quote evaluation, lead negotiations, promote down selection, MRP, process requisitions into purchase orders and issue orders to approved suppliers.
Will ensure that all procurement policies and guidelines are followed during the material acquisition process including but not limited to ITAR regulations.
Will analyze, negotiate and prepare contractual agreements, ensuring appropriate terms and conditions are included to protect the interests of Client and their customers.
Will exercise appropriate judgment and tact while protecting confidential information.
Will be able to work unsupervised and possesses good time management skills.
The ideal candidate would also have experience in; global sourcing / inventory management, and process improvement activities.
NetSuite experience is highly preferred.
Qualifications:
Minimum of 10 years’ experience in procurement, subcontract administration and supply chain management for commercial and government programs.
Capable of operating in a senior role encompassing all procurement and supply chain related processes and regulations as they relate to large commercial and government contracts.
Must be proficient in writing subcontracts, supply agreements and statements of work using Microsoft Office and be responsible for clear communication both written and verbal.
Must have the ability to read mechanical drawings and ideally has knowledge of silicon wafer mfg. Influences decisions regarding procurement of goods and services, which impacts budgets, work schedules, defining and tracking metrics, and contributing to the success of the Client.
Bachelor’s Degree in relevant field.
Must be US citizen.
Gary Munson
Job Description Summary Dedicated Contract Services specializes in total supply chain management solutions, customized to meet each client’s needs. We serve customers in over 450 locations, ranging from but not limited to, retail, food and restaurant, agriculture and the oil industry. We are expected to double in size in the next five years – We are not slowing down!
Job Description:
We will provide you with training and on the job experience so that in 3-6 months you will be ready to step into a full leadership role at a customer's account. You will have the ability to make important decisions that have a direct impact on the business and will help you grow in your professional career. It won't be easy and you will be challenged along the way, but we will be right there with you to offer guidance and support.
Here's what your day will look like:
You will work with your customers to understand and deliver the Customer Value Proposition that we promised them as you manage the execution of their transportation needs.
You will lead and retain a group of company drivers to fulfill the needs of the customer and maximize productivity.
Understand and monitor compliance with safety and DOT regulations
Full management responsibility over all equipment assigned to your account.
Look for opportunities to increase the efficiency of the account. Example: If most of your equipment is empty on the way back to your account then it is not making money. You can look for opportunities with other transportation partners (internal and external) to fill the backhauls.
What will you get in return?
Paid training with bonus potential after completion of the training program. Bonus is based on overall performance and profitability of the assigned account.
Experience working for the largest Dedicated Transportation provider. That's not all! We are looking to double in size in the next 5 years. That means more opportunities for you.
Work for a large company, but still small enough to be on a first name basis with everyone.
Develop your interpersonal skills, gain customer knowledge, and industry experience. The learning never stops!
Growth and career advancement. After a year to a year and a half, you could be managing a $3-5M account with the support of J.B. Hunt right behind you. You'll have the freedom to manage, set direction and lead a team.
Bachelor’s degree OR 3 years of supervisory experience OR Military Non Commissioned Officer, minimum E4.
Must be a self-starter and self-driven.
Ability to work in a fast paced and changing environment.
Ability to build solid relationships with customers and drivers.
Willingness to learn.
Ability to relocate within the West region after the 3-6 month training program. (AZ, CA, CO, NM, NV, and UT.) After training you will run the day to day operations with your team at an assigned account, the account is determined after training.
Must be willing to work flexible hours during training. This isn't an 8-5 job, you're managing a business.
Qualifications:
Driver Management, Rail Operations
Team C
Gary Munson
Jul 16, 2019
Full time
Job Description Summary Dedicated Contract Services specializes in total supply chain management solutions, customized to meet each client’s needs. We serve customers in over 450 locations, ranging from but not limited to, retail, food and restaurant, agriculture and the oil industry. We are expected to double in size in the next five years – We are not slowing down!
Job Description:
We will provide you with training and on the job experience so that in 3-6 months you will be ready to step into a full leadership role at a customer's account. You will have the ability to make important decisions that have a direct impact on the business and will help you grow in your professional career. It won't be easy and you will be challenged along the way, but we will be right there with you to offer guidance and support.
Here's what your day will look like:
You will work with your customers to understand and deliver the Customer Value Proposition that we promised them as you manage the execution of their transportation needs.
You will lead and retain a group of company drivers to fulfill the needs of the customer and maximize productivity.
Understand and monitor compliance with safety and DOT regulations
Full management responsibility over all equipment assigned to your account.
Look for opportunities to increase the efficiency of the account. Example: If most of your equipment is empty on the way back to your account then it is not making money. You can look for opportunities with other transportation partners (internal and external) to fill the backhauls.
What will you get in return?
Paid training with bonus potential after completion of the training program. Bonus is based on overall performance and profitability of the assigned account.
Experience working for the largest Dedicated Transportation provider. That's not all! We are looking to double in size in the next 5 years. That means more opportunities for you.
Work for a large company, but still small enough to be on a first name basis with everyone.
Develop your interpersonal skills, gain customer knowledge, and industry experience. The learning never stops!
Growth and career advancement. After a year to a year and a half, you could be managing a $3-5M account with the support of J.B. Hunt right behind you. You'll have the freedom to manage, set direction and lead a team.
Bachelor’s degree OR 3 years of supervisory experience OR Military Non Commissioned Officer, minimum E4.
Must be a self-starter and self-driven.
Ability to work in a fast paced and changing environment.
Ability to build solid relationships with customers and drivers.
Willingness to learn.
Ability to relocate within the West region after the 3-6 month training program. (AZ, CA, CO, NM, NV, and UT.) After training you will run the day to day operations with your team at an assigned account, the account is determined after training.
Must be willing to work flexible hours during training. This isn't an 8-5 job, you're managing a business.
Qualifications:
Driver Management, Rail Operations
Team C
Gary Munson
Job Title:
Office Assistant III Countywide Candidate Pool- Regular and Temporary
Job ID:
17099
Location:
Throughout Riverside County
Full/Part Time:
Full-Time
Regular/Temporary:
Regular
Salary Min:
Salary Max:
$49,099.86
$25,147.82
OVERVIEW
*********** THIS POSTING IS FOR REGULAR AND TEMPORARY POSITIONS************** This county-wide recruitment will establish a candidate pool of qualified applicants for regular and temporary Office Assistant III openings. This candidate pool will be used to fill current and future vacancies throughout the county. Please note, some Office Assistant job openings may not be filled using this candidate pool and will require you to apply separately. HOW IT WORKS - Applicants will be screened for minimum qualifications. - Applicants will be informed via e-mail after the closing date whether they are required to test. Previous test scores may rollover to this application. - Applicants that pass online exam will be invited to a preliminary interview with County HR. -Top competitive applicants will be referred to department for final interview. - Applicants will receive email notification once their application is no longer being considered due to Candidate Pool expiration. Some positions may require a law enforcement background investigation which requires completion of an extensive questionnaire, meeting with a background investigator, and submitting several references. Temporary (Temporary Assignment Program - TAP) positions are compensated at an hourly flat rate and are At-Will assignments.
ABOUT THE COUNTY OF RIVERSIDE
Riverside County offers diversity that few locations can match. To find out more, please visit http://www.countyofriverside.us.
DEPARTMENT DETAILS
Explore and learn more about Riverside County Agencies and Departments: http://www.rc-hr.com/Working-in-the-County/About-RivCo/County-Departments
JOB DESCRIPTION
TEMPORARY OFFICE ASSISTANT III- $14.56 Hourly OFFICE ASSISTANT III $13.40 - $23.61 Hourly The County of Riverside is seeking Office Assistants III to provide clerical support for County departments such as typing, filing, sorting, and processing materials; processing and maintaining records; composing and editing reports and correspondence; and preparing and completing a variety of forms and documents among other duties.
EXAMPLES OF ESSENTIAL DUTIES
Perform complex clerical work requiring the application of laws, policies, procedures, and specialized terminology; prepare and process materials which require the review of complex source material and a thorough familiarity with policies, procedures, terminology and various applicable laws in order to obtain the necessary data. Give information to the public or interdepartmental representatives in situations where judgment and interpretation of departmental policies and regulations are required. Review a variety of reports, forms, and records for accuracy, completeness, and compliance with applicable ordinances; answer questions involving searching for and summarizing technical data, laws, policies, or procedures. Compile a variety of narrative and statistical reports, which requires locating sources of information, devising forms to secure the data, and determining proper format for finished reports. Initiate replies to routine correspondence; compose correspondence and other materials requiring the application of subject matter knowledge and discrimination in the selection of data. Type a wide variety of complex material such as difficult statistical and budgetary tabulations, highly confidential reports and letters, priority manuscripts or contracts, and other specialized documents from rough, plain, corrected copy, or dictated material utilizing information processing equipment.
RECRUITING GUIDELINES
Recruiting Guidelines: Experience: Two years of clerical experience, one year of the required experience may be substituted by either: Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a closely related field. OR Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field. Knowledge of: The principles, methods, and equipment used in information processing; correct English usage, grammar, spelling, vocabulary, punctuation, format, and style; office procedures, including preparing correspondence and reports, filing, and operating standard office equipment. Ability to: Understand the capabilities and applications of information processing equipment considering the requirements of the unit; use initiative and judgment in setting up formats for a variety of documents; provide guidance to and train staff; proof and correct copy into acceptable final form; store and retrieve a variety of documents and subdocuments; meet departmental production and accuracy standards; establish and maintain effective working relationships.
TESTING INFORMATION
Tests, All candidates will be required to take a basic skills test prior to being considered for any Office Assistant II/III position. Candidates who meet the position requirements will be emailed a link to take the online test. The link will also be available in their Job Gateway. It is strongly recommended that all candidates maintain a valid email in their contact information on their Job Gateway account. It is important that the instructions provided in the email are followed exactly. Based on position requirements, some candidates may be required to take a proctored bilingual test. The Human Resources Department may require you to verify your identity and confirm test scores by retesting in a proctored environment. The County does not provide test scores to applicants. Practice Tests are Available: To take practice tests, review example questions, and get other testing advice, visit: http://www.shldirect.com/en-us/practice-tests/ *The practice tests offered are not necessarily tests the County of Riverside would use.
VETERAN PREFERENCE REQUEST
Submit a copy of your Member-4 Form DD-214, indicating dates of service, and a copy of your letter of disability (if applicable) to the Human Resources Department at recruiting@rivco.org. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for Veteran's preference. If taking a special test, (online, written exam or other), inform the recruiter of your veteran status. Your Member-4 Form DD-214 should be submitted to recruiting@rivco.org before this job posting expires. Please remember that you will need to resubmit your Member-4 Form DD-214 for some positions even if you have submitted one in the past to the County of Riverside.
BENEFITS
For County Benefits information please visit http://benefits.rc-hr.com
WHO MAY APPLY
This recruitment is open to all applicants. Based on the vacancy, applicants currently employed within the department or County may be considered before other applicants depending on the volume of applications received.
APPLICATION PERIOD
The preliminary closing date for this posting is Monday, April 22, 2019 at 11:59 pm however postings may close at any time. Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted. Applications must be submitted through Job Gateway at http://www.rc-hr.com/Careers/JobGateway.aspx Include ALL relevant work experience details on resume and/or application. Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered. Upload a copy of any license(s), degrees, and/or related employment documents to your Job Gateway account. BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING WILL CLOSE WITHOUT NOTICE.
Jason Bailey
Jul 15, 2019
Full time
Job Title:
Office Assistant III Countywide Candidate Pool- Regular and Temporary
Job ID:
17099
Location:
Throughout Riverside County
Full/Part Time:
Full-Time
Regular/Temporary:
Regular
Salary Min:
Salary Max:
$49,099.86
$25,147.82
OVERVIEW
*********** THIS POSTING IS FOR REGULAR AND TEMPORARY POSITIONS************** This county-wide recruitment will establish a candidate pool of qualified applicants for regular and temporary Office Assistant III openings. This candidate pool will be used to fill current and future vacancies throughout the county. Please note, some Office Assistant job openings may not be filled using this candidate pool and will require you to apply separately. HOW IT WORKS - Applicants will be screened for minimum qualifications. - Applicants will be informed via e-mail after the closing date whether they are required to test. Previous test scores may rollover to this application. - Applicants that pass online exam will be invited to a preliminary interview with County HR. -Top competitive applicants will be referred to department for final interview. - Applicants will receive email notification once their application is no longer being considered due to Candidate Pool expiration. Some positions may require a law enforcement background investigation which requires completion of an extensive questionnaire, meeting with a background investigator, and submitting several references. Temporary (Temporary Assignment Program - TAP) positions are compensated at an hourly flat rate and are At-Will assignments.
ABOUT THE COUNTY OF RIVERSIDE
Riverside County offers diversity that few locations can match. To find out more, please visit http://www.countyofriverside.us.
DEPARTMENT DETAILS
Explore and learn more about Riverside County Agencies and Departments: http://www.rc-hr.com/Working-in-the-County/About-RivCo/County-Departments
JOB DESCRIPTION
TEMPORARY OFFICE ASSISTANT III- $14.56 Hourly OFFICE ASSISTANT III $13.40 - $23.61 Hourly The County of Riverside is seeking Office Assistants III to provide clerical support for County departments such as typing, filing, sorting, and processing materials; processing and maintaining records; composing and editing reports and correspondence; and preparing and completing a variety of forms and documents among other duties.
EXAMPLES OF ESSENTIAL DUTIES
Perform complex clerical work requiring the application of laws, policies, procedures, and specialized terminology; prepare and process materials which require the review of complex source material and a thorough familiarity with policies, procedures, terminology and various applicable laws in order to obtain the necessary data. Give information to the public or interdepartmental representatives in situations where judgment and interpretation of departmental policies and regulations are required. Review a variety of reports, forms, and records for accuracy, completeness, and compliance with applicable ordinances; answer questions involving searching for and summarizing technical data, laws, policies, or procedures. Compile a variety of narrative and statistical reports, which requires locating sources of information, devising forms to secure the data, and determining proper format for finished reports. Initiate replies to routine correspondence; compose correspondence and other materials requiring the application of subject matter knowledge and discrimination in the selection of data. Type a wide variety of complex material such as difficult statistical and budgetary tabulations, highly confidential reports and letters, priority manuscripts or contracts, and other specialized documents from rough, plain, corrected copy, or dictated material utilizing information processing equipment.
RECRUITING GUIDELINES
Recruiting Guidelines: Experience: Two years of clerical experience, one year of the required experience may be substituted by either: Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a closely related field. OR Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field. Knowledge of: The principles, methods, and equipment used in information processing; correct English usage, grammar, spelling, vocabulary, punctuation, format, and style; office procedures, including preparing correspondence and reports, filing, and operating standard office equipment. Ability to: Understand the capabilities and applications of information processing equipment considering the requirements of the unit; use initiative and judgment in setting up formats for a variety of documents; provide guidance to and train staff; proof and correct copy into acceptable final form; store and retrieve a variety of documents and subdocuments; meet departmental production and accuracy standards; establish and maintain effective working relationships.
TESTING INFORMATION
Tests, All candidates will be required to take a basic skills test prior to being considered for any Office Assistant II/III position. Candidates who meet the position requirements will be emailed a link to take the online test. The link will also be available in their Job Gateway. It is strongly recommended that all candidates maintain a valid email in their contact information on their Job Gateway account. It is important that the instructions provided in the email are followed exactly. Based on position requirements, some candidates may be required to take a proctored bilingual test. The Human Resources Department may require you to verify your identity and confirm test scores by retesting in a proctored environment. The County does not provide test scores to applicants. Practice Tests are Available: To take practice tests, review example questions, and get other testing advice, visit: http://www.shldirect.com/en-us/practice-tests/ *The practice tests offered are not necessarily tests the County of Riverside would use.
VETERAN PREFERENCE REQUEST
Submit a copy of your Member-4 Form DD-214, indicating dates of service, and a copy of your letter of disability (if applicable) to the Human Resources Department at recruiting@rivco.org. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for Veteran's preference. If taking a special test, (online, written exam or other), inform the recruiter of your veteran status. Your Member-4 Form DD-214 should be submitted to recruiting@rivco.org before this job posting expires. Please remember that you will need to resubmit your Member-4 Form DD-214 for some positions even if you have submitted one in the past to the County of Riverside.
BENEFITS
For County Benefits information please visit http://benefits.rc-hr.com
WHO MAY APPLY
This recruitment is open to all applicants. Based on the vacancy, applicants currently employed within the department or County may be considered before other applicants depending on the volume of applications received.
APPLICATION PERIOD
The preliminary closing date for this posting is Monday, April 22, 2019 at 11:59 pm however postings may close at any time. Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted. Applications must be submitted through Job Gateway at http://www.rc-hr.com/Careers/JobGateway.aspx Include ALL relevant work experience details on resume and/or application. Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered. Upload a copy of any license(s), degrees, and/or related employment documents to your Job Gateway account. BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING WILL CLOSE WITHOUT NOTICE.
Jason Bailey
ANNOUNCING: A NEW JOB OPENING Requisition # 19-0360
Job Description:
SUMMARY Processes and approve releases for credit accounts, approves credit transactions and collects receivables by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Maintain accounts by making contact with customers via phone, email, fax or letters to collect on past due invoices and offer solutions to resolve billing disputes and issues. • Effectively communicates to the operation team on all short paid and/ or disputed invoices with follow-up until dispute is resolved. • Conducts monthly credit meetings to report on progress of payment or resolution of delinquent balances. • Manages incoming phone calls from external and internal customers while providing excellent customer service. • Assess orders on accounts that have exceeded customer’s credit limit and provide credit decisions. • Utilize Excel to generate credit meeting reports. • Records accurate notes on all communication in AR system. • Utilizes company databases and software for data and information to help with collection efforts.
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) and one to two years related experience and/or training; or equivalent combination of education and experience. Quinn is an Equal Opportunity Employer M / F/ V /DV
Bruce Riley
Jul 15, 2019
Full time
ANNOUNCING: A NEW JOB OPENING Requisition # 19-0360
Job Description:
SUMMARY Processes and approve releases for credit accounts, approves credit transactions and collects receivables by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Maintain accounts by making contact with customers via phone, email, fax or letters to collect on past due invoices and offer solutions to resolve billing disputes and issues. • Effectively communicates to the operation team on all short paid and/ or disputed invoices with follow-up until dispute is resolved. • Conducts monthly credit meetings to report on progress of payment or resolution of delinquent balances. • Manages incoming phone calls from external and internal customers while providing excellent customer service. • Assess orders on accounts that have exceeded customer’s credit limit and provide credit decisions. • Utilize Excel to generate credit meeting reports. • Records accurate notes on all communication in AR system. • Utilizes company databases and software for data and information to help with collection efforts.
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) and one to two years related experience and/or training; or equivalent combination of education and experience. Quinn is an Equal Opportunity Employer M / F/ V /DV
Bruce Riley
Job Summary:
The Service Desk Agent I is responsible for providing first contact remote support tothe hospitals end users via phone, webchat, and email, assisting with the configuration, repair, and maintenance for a variety of end user devices and applications. Service Desk Agent I attempts to resolve incidents during the initial contact in a professional and efficient manner. Additionally, the Service Desk Agent I coordinates onsite repair or OEM parts/maintenance or escalated support to Level 2 support teams as required.
Job Duties:
The job duties listed are typical examples of work performed by positions in this job classification, and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient’s rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Respond to calls, webchats, and emails from end users.
Perform initial diagnosis and support of incidents and service requests.
Consistently resolve incidents and service requests on first contact for common IT issues, using knowledge databases and technical service bulletins as required.
Determine whether onsite support is required and coordinate with field support teams and OEM manufacturers to ensure timely response.
Coordinate support from Level 2 support teams to resolve incidents as required.
Track status of incident and service request tickets using SHC’s IT service management tool.
Create, update, and maintain knowledge articles in the knowledge management system.
Minimum Qualifications:
Education: High school diploma
Experience: Two (2) years of progressively responsible and directly related work experience.
Required Certification: CompTIA A+, Microsoft Technology Associate.
Preferred Certification: Microsoft Certified Solutions Associate.
Knowledge, Skills and Abilities:
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Strong experience troubleshooting, repairing, and supporting the following:
Windows 7, Windows 8, Windows 10, and Mac operating systems, as well as common end user computing applications (e.g., MS Office, Outlook, VPN);
HP, Dell, Tangent, and Apple desktop/laptop hardware systems; OEM certification or at least 3 years of documented service required on at least 2 of these hardware systems;
Apple (iPad) and other common tablet computing devices;
Printers, monitors, external hard-drives, network interface cards, etc.;
Experience tracking and updating tickets in ServiceNow preferred.
Excellent customer service orientation and verbal communication skills
Ability to work in the field with accuracy and minimal direction
Physical Requirements and Working Conditions:
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Vestnys, Stephanie
Jul 15, 2019
Full time
Job Summary:
The Service Desk Agent I is responsible for providing first contact remote support tothe hospitals end users via phone, webchat, and email, assisting with the configuration, repair, and maintenance for a variety of end user devices and applications. Service Desk Agent I attempts to resolve incidents during the initial contact in a professional and efficient manner. Additionally, the Service Desk Agent I coordinates onsite repair or OEM parts/maintenance or escalated support to Level 2 support teams as required.
Job Duties:
The job duties listed are typical examples of work performed by positions in this job classification, and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient’s rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Respond to calls, webchats, and emails from end users.
Perform initial diagnosis and support of incidents and service requests.
Consistently resolve incidents and service requests on first contact for common IT issues, using knowledge databases and technical service bulletins as required.
Determine whether onsite support is required and coordinate with field support teams and OEM manufacturers to ensure timely response.
Coordinate support from Level 2 support teams to resolve incidents as required.
Track status of incident and service request tickets using SHC’s IT service management tool.
Create, update, and maintain knowledge articles in the knowledge management system.
Minimum Qualifications:
Education: High school diploma
Experience: Two (2) years of progressively responsible and directly related work experience.
Required Certification: CompTIA A+, Microsoft Technology Associate.
Preferred Certification: Microsoft Certified Solutions Associate.
Knowledge, Skills and Abilities:
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Strong experience troubleshooting, repairing, and supporting the following:
Windows 7, Windows 8, Windows 10, and Mac operating systems, as well as common end user computing applications (e.g., MS Office, Outlook, VPN);
HP, Dell, Tangent, and Apple desktop/laptop hardware systems; OEM certification or at least 3 years of documented service required on at least 2 of these hardware systems;
Apple (iPad) and other common tablet computing devices;
Printers, monitors, external hard-drives, network interface cards, etc.;
Experience tracking and updating tickets in ServiceNow preferred.
Excellent customer service orientation and verbal communication skills
Ability to work in the field with accuracy and minimal direction
Physical Requirements and Working Conditions:
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Vestnys, Stephanie
The purpose of this Administrative Assistant role will be to support and assist the Apex Branch office. The individual will take on a variety of different tasks, outlined but not limited to the below.
Greets contractors/clients/vendors at front desk
Provides general administrative assistance to the Branch office including filing, data entry, preparation of reports and tracking documents
Prepares management reports as requested
Maintains files and records according to legal and corporate requirements
Provides assistance as backup as needed or volume dictates, as well as other duties assigned
Office organization and ordering supplies
Organizes team building events
Job Requirements:
A successful applicant must:
High School Degree and Above
Prior Administrative experience
The ability to work with limited supervision and in often-stressful situations is critical.
Superior oral communication and interpersonal skills required.
Detail oriented individual with excellent work/time organizational skills, as well as analytical and problem solving skills, essential.
Basic Microsoft Access, Excel, Word, and Internet navigational experience is helpful.
A team player with initiative and self-motivation;
Must be able to follow written and verbal instructions as well as interpret written policies;
Must be flexible to accept frequent change in priorities and possess the ability to coordinate tasks under critical time demands.
Benefits:
Competitive Hourly Wage
Health, Dental and Vision Insurance
Long and Short-Term Disability
Life Insurance
Vacation and Holiday Pay
401k Retirement Plan
Training and Advancement opportunities
Tuition Reimbursement
Birthdays Off
Philanthropic Opportunities
Referral Program
Partial Gym Membership Paid
Team Building Events
Our environment is fast-paced and this creates such a strong culture that 87% of our employees surveyed say they are committed to make Apex a long-term career. Opportunities for advancement are performance based, so working hard can move you up the corporate ladder quickly at one of the Nation’s top Staffing firms. Join our winning team!
Vestnys, Stephanie
Jul 15, 2019
Full time
The purpose of this Administrative Assistant role will be to support and assist the Apex Branch office. The individual will take on a variety of different tasks, outlined but not limited to the below.
Greets contractors/clients/vendors at front desk
Provides general administrative assistance to the Branch office including filing, data entry, preparation of reports and tracking documents
Prepares management reports as requested
Maintains files and records according to legal and corporate requirements
Provides assistance as backup as needed or volume dictates, as well as other duties assigned
Office organization and ordering supplies
Organizes team building events
Job Requirements:
A successful applicant must:
High School Degree and Above
Prior Administrative experience
The ability to work with limited supervision and in often-stressful situations is critical.
Superior oral communication and interpersonal skills required.
Detail oriented individual with excellent work/time organizational skills, as well as analytical and problem solving skills, essential.
Basic Microsoft Access, Excel, Word, and Internet navigational experience is helpful.
A team player with initiative and self-motivation;
Must be able to follow written and verbal instructions as well as interpret written policies;
Must be flexible to accept frequent change in priorities and possess the ability to coordinate tasks under critical time demands.
Benefits:
Competitive Hourly Wage
Health, Dental and Vision Insurance
Long and Short-Term Disability
Life Insurance
Vacation and Holiday Pay
401k Retirement Plan
Training and Advancement opportunities
Tuition Reimbursement
Birthdays Off
Philanthropic Opportunities
Referral Program
Partial Gym Membership Paid
Team Building Events
Our environment is fast-paced and this creates such a strong culture that 87% of our employees surveyed say they are committed to make Apex a long-term career. Opportunities for advancement are performance based, so working hard can move you up the corporate ladder quickly at one of the Nation’s top Staffing firms. Join our winning team!
Vestnys, Stephanie
Blue Mountain Construction Services
Vacaville, CA, United States
Job  Summary: Blue Mountain is a General Contractor and we are looking for an Operations Administrator to support our Repairs and Reconstruction [R&R] division. This candidate must have the ability to communicate with Architects, Engineers, Subcontractors, Owners, Consultants and Superintendents and process the following under the direction of the Project Manager  Essential Duties/ Responsibilities: Â
Project billing
Facilitate flow of project information
Draft meeting notes for PM review
Distribute plans and requests for pricing
Distribute project information to subcontractors and vendors
Draft and distribute contract documents for the PM including subcontract, PO, SCO, POCO, PCO, BU, CD, BT, etc.
Track subcontractor and vendor contract requirements via exception reports. Follow up with subs/vendors weekly.
Collect and draft, track submittals
Draft and submit Applications for payments
Collect, track and distribute RFI's
Maintain project plan and specification logs
Assist communication flow: field to office
Assist Foreman with entry of Daily Logs into Spectrum as needed
Maintain complete accurate logs in Spectrum (subcontract/PO, SCO, PCO, BT, RFI, Submittal, etc.)
Other duties as needed or assigned
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Minimum Qualifications/ Requirements:
High school diploma or equivalent. AA degree preferred
3+ years of Construction Administration support experience
Type 50-60 wpm
Proficiency with MS Office tools; a high level of computer literacy with a command of other office software including spreadsheets, word processing and database application. AIA forms and documents.
Ability to read and understand drawings and specifications
Time Management and organizational skills
Strong written and verbal communication skills.
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Tammy Henry
TEAM A
Jul 14, 2019
Full time
Job  Summary: Blue Mountain is a General Contractor and we are looking for an Operations Administrator to support our Repairs and Reconstruction [R&R] division. This candidate must have the ability to communicate with Architects, Engineers, Subcontractors, Owners, Consultants and Superintendents and process the following under the direction of the Project Manager  Essential Duties/ Responsibilities: Â
Project billing
Facilitate flow of project information
Draft meeting notes for PM review
Distribute plans and requests for pricing
Distribute project information to subcontractors and vendors
Draft and distribute contract documents for the PM including subcontract, PO, SCO, POCO, PCO, BU, CD, BT, etc.
Track subcontractor and vendor contract requirements via exception reports. Follow up with subs/vendors weekly.
Collect and draft, track submittals
Draft and submit Applications for payments
Collect, track and distribute RFI's
Maintain project plan and specification logs
Assist communication flow: field to office
Assist Foreman with entry of Daily Logs into Spectrum as needed
Maintain complete accurate logs in Spectrum (subcontract/PO, SCO, PCO, BT, RFI, Submittal, etc.)
Other duties as needed or assigned
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Minimum Qualifications/ Requirements:
High school diploma or equivalent. AA degree preferred
3+ years of Construction Administration support experience
Type 50-60 wpm
Proficiency with MS Office tools; a high level of computer literacy with a command of other office software including spreadsheets, word processing and database application. AIA forms and documents.
Ability to read and understand drawings and specifications
Time Management and organizational skills
Strong written and verbal communication skills.
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Tammy Henry
TEAM A
Responsible for configuration control during product development phase. Review design release documents for completeness, proper approvals and system updates, to ensure correct configuration modifications. Review contracts and drafts configuration plans to encompass all specification requirements. Assist in the maintenance of the data base. May also be responsible for contract data submittal and status on smaller projects. Work with program managers to provide project or program-level support to help ensure schedule and performance parameters of a program are met, using tools like Microsoft Excel to manage and track information, Microsoft Word to develop contractual deliverable items and other technical documents, and Microsoft PowerPoint to develop presentations. Support experts on the program team to complete deliverables and make recommendations for improvements to program leadership to deliver the best support to our customers. Provide direct support to the program and project managers of multiple US Navy hardware integration programs. Provide data management and analysis techniques for control and maintenance of assigned projects configuration data. Support to include downloading of task order data from government web sites. Develop Contract Data Requirement List (CDRL) items, delivery of CDRL documents via government web sites, and reporting of CDRL status to the program team. Track hardware delivery documents and Government furnished material via DD-250 and DD-1149 forms. Track and manage task software and software licenses for delivery to the customer. Create and maintain program serial number tracking spreadsheets. Active Secret clearance or ability to obtain required clearance. Bachelor’s Degree or equivalent and 2 years of experience. Experience in a program support role working within a team environment. Knowledge of DoD program execution, including scheduling, data gathering and analysis, or government contracts. Ability to quickly learn new program functional skills and tasks. Proficiency using Microsoft Office products in order to use and create spreadsheets, reports and presentations. Possess effective interpersonal and communication (verbal and written) skills. Ability to effectively multi-task and thrive in a fast-paced dynamic production environment. Ability to handle ambiguity and changing priorities in a fast-paced environment and capable of developing appropriate solutions to emergent issues. Ability to travel as necessary. This position supports a U.S. Government contract whose terms require that applicants possess U.S. Citizenship. Secret Clearance
Jul 13, 2019
Full time
Responsible for configuration control during product development phase. Review design release documents for completeness, proper approvals and system updates, to ensure correct configuration modifications. Review contracts and drafts configuration plans to encompass all specification requirements. Assist in the maintenance of the data base. May also be responsible for contract data submittal and status on smaller projects. Work with program managers to provide project or program-level support to help ensure schedule and performance parameters of a program are met, using tools like Microsoft Excel to manage and track information, Microsoft Word to develop contractual deliverable items and other technical documents, and Microsoft PowerPoint to develop presentations. Support experts on the program team to complete deliverables and make recommendations for improvements to program leadership to deliver the best support to our customers. Provide direct support to the program and project managers of multiple US Navy hardware integration programs. Provide data management and analysis techniques for control and maintenance of assigned projects configuration data. Support to include downloading of task order data from government web sites. Develop Contract Data Requirement List (CDRL) items, delivery of CDRL documents via government web sites, and reporting of CDRL status to the program team. Track hardware delivery documents and Government furnished material via DD-250 and DD-1149 forms. Track and manage task software and software licenses for delivery to the customer. Create and maintain program serial number tracking spreadsheets. Active Secret clearance or ability to obtain required clearance. Bachelor’s Degree or equivalent and 2 years of experience. Experience in a program support role working within a team environment. Knowledge of DoD program execution, including scheduling, data gathering and analysis, or government contracts. Ability to quickly learn new program functional skills and tasks. Proficiency using Microsoft Office products in order to use and create spreadsheets, reports and presentations. Possess effective interpersonal and communication (verbal and written) skills. Ability to effectively multi-task and thrive in a fast-paced dynamic production environment. Ability to handle ambiguity and changing priorities in a fast-paced environment and capable of developing appropriate solutions to emergent issues. Ability to travel as necessary. This position supports a U.S. Government contract whose terms require that applicants possess U.S. Citizenship. Secret Clearance
This position provides Contractor Identification Card Administration. This role serves as the Primary SSM to accomplish common ICA-21 tasks such as the issuance of CAC and non-CAC cards as well as ancillary services such as PIN reset and the updating of DEERS data. The SSM provides technical guidance and assistance to all ICA-21 personnel, responds immediately to DMDC, The Navy Project Office and TELOS when tasked to comply with inventory requirements and discrepancies with DEERS transactions. Responsibilities include: -Oversees contract employees located at the site -Coordinates staff activities to ensure the accomplishment of the ICA-21 mission, leading by example in compliance with all performance standards and requirements; and the delivery of exceptional customer service -Assists in the proper staffing of the site by informing the Assistant Operations Manager of anticipated government and civilian personnel losses and screening applicants for contract positions -Facilitates the proper supply of government and contractor supplied materials by monitoring stock levels and submitting timely requests for new supplies to DMDC or the contractor�s supply coordinator. -Acts as the primary point of contact for contract employees located at the site -Provides initial and continuous training to all ICA-21 personnel in compliance with Performance Standards -Coordinates site support and installation support issues with the Designate Government Representative (DGR). Attends/participates in CPC and/or Installation meetings and reaches out to the local command to ensure all updated DEERS/RAPIDS information is disseminated -Ensures weekly report is completed and submitted to the ICA-21 Project Management Office. -Performs regular maintenance and required system updates on all workstations, while keeping ICA-21 leadership informed. -Maintains trouble log for each workstation to keep up with issues -Establishes a Continuity of Operations Plan (COOP) for the site. Maintain and update Security Online and the Appointment Schedule -Reports any DEERS/RAPIDS issues immediately to Assistant Operations Manager. Coordinates and informs ICA-21 of anticipated site visits from any government agency (DMDC, The Navy Project Office, ICA-21 PMO, etc.) -Ensures required DMDC Web-based training courses are completed by new RAPIDS users and/or within 60 days of expiration for certified RAPIDS users; all reference material is on hand and accessible to ICA-21 personnel at all times -Ensures all ICA-21 personnel have active NMCI/government e-mail accounts -Serves as Clerical expert in independently processing the most complicated types of personnel actions, e.g., temporary employment, rehires, and dismissals -Maintains Familiarization with all Navy DEERS/RAPIDS Bulletins, DMDC �Did You Know Newsletters� and any other correspondence sent out by a government agency in reference to DEERS/RAPIDS -May perform tasks beyond routine clerical such as: pre-employment drug screening and new hire orientation, responding to routine questions on policy and procedures, and/or provide reports on employee turnover or time and attendance -May be asked to evaluate and consolidate information from various sources under short deadlines, such as internal or external survey information, reporting on company employment statistics (retention, equal opportunity reporting, etc.) -May provide guidance to lower level Personnel Assistants; guidance is provided as needed -Travel may be required -Military Veterans and Spouses are encouraged to apply! -This position supports a U.S. Government contract whose terms require Serco to staff it only with U.S. Citizens -This position will require successful completion of pre-employment background check and subsequent security investigation favorably adjudicated prior to operating and having access to DEERS/RAPIDS equipment -Additionally, per Serco requirement, must have active secret clearance or favorable adjudication of a NACLC/T3 -Requires extensive knowledge of various office software packages -Must write legibly to document transactions and possess general mathematical skills; completed written work receives close technical review from higher-level personnel office employees -Strong communication skills, dependability, professional demeanor and team player approach required -Previous ID card facility experience and knowledge of military highly preferred -Recent personnel service support a plus -Time management skills, ability to interact with all personalities within a military environment, and demonstrated problem solving skills desired
Jul 13, 2019
Full time
This position provides Contractor Identification Card Administration. This role serves as the Primary SSM to accomplish common ICA-21 tasks such as the issuance of CAC and non-CAC cards as well as ancillary services such as PIN reset and the updating of DEERS data. The SSM provides technical guidance and assistance to all ICA-21 personnel, responds immediately to DMDC, The Navy Project Office and TELOS when tasked to comply with inventory requirements and discrepancies with DEERS transactions. Responsibilities include: -Oversees contract employees located at the site -Coordinates staff activities to ensure the accomplishment of the ICA-21 mission, leading by example in compliance with all performance standards and requirements; and the delivery of exceptional customer service -Assists in the proper staffing of the site by informing the Assistant Operations Manager of anticipated government and civilian personnel losses and screening applicants for contract positions -Facilitates the proper supply of government and contractor supplied materials by monitoring stock levels and submitting timely requests for new supplies to DMDC or the contractor�s supply coordinator. -Acts as the primary point of contact for contract employees located at the site -Provides initial and continuous training to all ICA-21 personnel in compliance with Performance Standards -Coordinates site support and installation support issues with the Designate Government Representative (DGR). Attends/participates in CPC and/or Installation meetings and reaches out to the local command to ensure all updated DEERS/RAPIDS information is disseminated -Ensures weekly report is completed and submitted to the ICA-21 Project Management Office. -Performs regular maintenance and required system updates on all workstations, while keeping ICA-21 leadership informed. -Maintains trouble log for each workstation to keep up with issues -Establishes a Continuity of Operations Plan (COOP) for the site. Maintain and update Security Online and the Appointment Schedule -Reports any DEERS/RAPIDS issues immediately to Assistant Operations Manager. Coordinates and informs ICA-21 of anticipated site visits from any government agency (DMDC, The Navy Project Office, ICA-21 PMO, etc.) -Ensures required DMDC Web-based training courses are completed by new RAPIDS users and/or within 60 days of expiration for certified RAPIDS users; all reference material is on hand and accessible to ICA-21 personnel at all times -Ensures all ICA-21 personnel have active NMCI/government e-mail accounts -Serves as Clerical expert in independently processing the most complicated types of personnel actions, e.g., temporary employment, rehires, and dismissals -Maintains Familiarization with all Navy DEERS/RAPIDS Bulletins, DMDC �Did You Know Newsletters� and any other correspondence sent out by a government agency in reference to DEERS/RAPIDS -May perform tasks beyond routine clerical such as: pre-employment drug screening and new hire orientation, responding to routine questions on policy and procedures, and/or provide reports on employee turnover or time and attendance -May be asked to evaluate and consolidate information from various sources under short deadlines, such as internal or external survey information, reporting on company employment statistics (retention, equal opportunity reporting, etc.) -May provide guidance to lower level Personnel Assistants; guidance is provided as needed -Travel may be required -Military Veterans and Spouses are encouraged to apply! -This position supports a U.S. Government contract whose terms require Serco to staff it only with U.S. Citizens -This position will require successful completion of pre-employment background check and subsequent security investigation favorably adjudicated prior to operating and having access to DEERS/RAPIDS equipment -Additionally, per Serco requirement, must have active secret clearance or favorable adjudication of a NACLC/T3 -Requires extensive knowledge of various office software packages -Must write legibly to document transactions and possess general mathematical skills; completed written work receives close technical review from higher-level personnel office employees -Strong communication skills, dependability, professional demeanor and team player approach required -Previous ID card facility experience and knowledge of military highly preferred -Recent personnel service support a plus -Time management skills, ability to interact with all personalities within a military environment, and demonstrated problem solving skills desired
Assist management or clients by analyzing and coordinating services such as client programs, human resources, budget preparation and control, equipment utilization, records control, and special management studies by performing the following duties. Reviews, prepares, develops, and modifies reports and/or client programs and policies. Performs clerical and administrative support tasks. Familiar with a variety of the field's concepts, practices, and procedures. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under immediate supervision. Typically reports to a project leader or manager.
Jul 13, 2019
Full time
Assist management or clients by analyzing and coordinating services such as client programs, human resources, budget preparation and control, equipment utilization, records control, and special management studies by performing the following duties. Reviews, prepares, develops, and modifies reports and/or client programs and policies. Performs clerical and administrative support tasks. Familiar with a variety of the field's concepts, practices, and procedures. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under immediate supervision. Typically reports to a project leader or manager.
Video Teleconference and Telephone Support. Provide support to operate the KIV-7M, and familiarization with control of classified cryptographic equipment and keying material. Position requirements may include reviewing records and logs to ensure efficient and effective operation of the VTC system, and shall schedule and set-up calls, troubleshoot equipment and calls, perform in-house backup diagnostics, display overlays & slides, operate peripheral devices (i.e., graphics computers, cameras, computer-driven videotape decks, computer based software-controlled interfaces, etc.), as well as support miscellaneous client requirements prior to- and during calls. Provide telephone landline helpdesk support. VTC Support: a. Provide and display a current schedule of VTCs (i.e., outside the VTC door and on 7.2 SharePoint bulletin board). b. Write and maintain Standard Operating Procedures (SOPs) on any type of VTCs processes (i.e., how to schedule VTCs; when to make VTC trouble calls; and any technical support, etc.). c. Provide assistance to customers on VTC usage and troubleshooting their VTC equipment. d. Provide, display and coordinate VTC maintenance schedules and device upgrades with at least one-month notice. Phone Support: a. Track all phone trouble calls and work orders from start to finish. Provide spreadsheet of all open and completed telephone work when it is requested. b. Coordinate with NCTS for work order closures, turnaround times, estimated costs and final billing. c. Attend meetings to determine phone requirements. Assist customers with filling out phone request forms. Respond to emails pertaining to phone requests. d. Provide status of phone requests. e. Ensure that all project work orders are completed by NCTS and that the customer is satisfied that the work is completed per their request. f. Maintain master FRCSW phone listing which includes phone numbers (including fax), person assigned to the phone number, building and competency and code. Point of contacts move all the time; therefore, needs to be verified on a monthly basis. This is used for Comptroller budgetary purposes and must be maintained and up-to-date at all times. g. Write and maintain Standard Operating Procedures (SOPs) on any type of phone processes (i.e., when to make trouble calls; how to make work requests; submitting DSL requests, etc.). h. Maintain a list of phones with building, code and point of contact. Point of contacts change all the time; therefore, needs to be verified on a monthly basis. Active Secret Security Clearance Security + or equivalent CSWF certification or ability to obtain within 90 days of employment.
Jul 13, 2019
Full time
Video Teleconference and Telephone Support. Provide support to operate the KIV-7M, and familiarization with control of classified cryptographic equipment and keying material. Position requirements may include reviewing records and logs to ensure efficient and effective operation of the VTC system, and shall schedule and set-up calls, troubleshoot equipment and calls, perform in-house backup diagnostics, display overlays & slides, operate peripheral devices (i.e., graphics computers, cameras, computer-driven videotape decks, computer based software-controlled interfaces, etc.), as well as support miscellaneous client requirements prior to- and during calls. Provide telephone landline helpdesk support. VTC Support: a. Provide and display a current schedule of VTCs (i.e., outside the VTC door and on 7.2 SharePoint bulletin board). b. Write and maintain Standard Operating Procedures (SOPs) on any type of VTCs processes (i.e., how to schedule VTCs; when to make VTC trouble calls; and any technical support, etc.). c. Provide assistance to customers on VTC usage and troubleshooting their VTC equipment. d. Provide, display and coordinate VTC maintenance schedules and device upgrades with at least one-month notice. Phone Support: a. Track all phone trouble calls and work orders from start to finish. Provide spreadsheet of all open and completed telephone work when it is requested. b. Coordinate with NCTS for work order closures, turnaround times, estimated costs and final billing. c. Attend meetings to determine phone requirements. Assist customers with filling out phone request forms. Respond to emails pertaining to phone requests. d. Provide status of phone requests. e. Ensure that all project work orders are completed by NCTS and that the customer is satisfied that the work is completed per their request. f. Maintain master FRCSW phone listing which includes phone numbers (including fax), person assigned to the phone number, building and competency and code. Point of contacts move all the time; therefore, needs to be verified on a monthly basis. This is used for Comptroller budgetary purposes and must be maintained and up-to-date at all times. g. Write and maintain Standard Operating Procedures (SOPs) on any type of phone processes (i.e., when to make trouble calls; how to make work requests; submitting DSL requests, etc.). h. Maintain a list of phones with building, code and point of contact. Point of contacts change all the time; therefore, needs to be verified on a monthly basis. Active Secret Security Clearance Security + or equivalent CSWF certification or ability to obtain within 90 days of employment.
The Administrative Services Officer III reports to the department head or designee, or to a higher level administrative class. Incumbents are subject to general direction, and perform duties and represent the department independently within all areas of responsibility. Duties are usually performed in the department's central administrative office, but, in the largest, most complex departments may be performed in a division or other organizational sub-unit. The Administrative Services Officer III supervises the central administrative section, including one or more administrative positions, plus technical and clerical support personnel. Emphasis of duties is on the full range of administrative activities including researching, preparing, presenting, and monitoring the department budget and other fiscal matters; participating in a staff capacity in management of the department; and, supervising and providing the full range of administrative support services including policies, procedures, budgets, contracts, facilities, systems, collections, grants, equipment, supplies, personnel and special projects.
Watch to Explore your career with purpose
Examples of Knowledge and Abilities Knowledge of
Public administration, organization and management
Budget preparation and control
Accounting; statistical methods
Personnel
Supervision
Methods and techniques involved in conducting analytical studies of administrative and management practices, methods and procedures
Legislative processes of the County, state and federal governments
Practical application of computers and peripheral equipment
Inventory control and space management
Contract negotiation, preparation and monitoring
Basic word processing techniques
English grammar, punctuation, spelling and usage
Procedures and processes of County budget preparation and maintenance
Organizational and functional structure of the County
Local, state and federal laws, regulations and procedures affecting the County
Ability to
Perform budget analysis, preparation and monitoring
Research, analyze and make recommendations on administrative, management and procedural practices
Write logical, comprehensive, concise reports and correspondence
Prepare effective presentations of conclusions and recommendations
Establish and maintain effective and cooperative working relationships
Acquire subject matter expertise in the functions and activities of the department or other work unit to which assigned, including applicable laws, rules, regulations, procedures and technical operations
Use computer related peripheral equipment
Prioritize work efficiently
Prepare and analyze financial and statistical data
Supervise and provide work direction to clerical and technical personnel
Develop and train others in following procedures and instructions for administrative activities
Effectively represent the department to other departments and agencies, and before public bodies.
Supervise subordinate administrative staff, including planning, organizing, coordinating and reviewing all administrative work
Effectively delegate responsibility
Consult with and coordinate the administrative requirements of different department staff members
Analyze situations accurately and initiate appropriate action
Perform all assigned administrative duties under general direction
Employment Qualifications
Minimum Qualifications Either: 1. Two years of experience in Sacramento County service in the class of Administrative Services Officer II and/or Associate Administrative Analyst. Or: 2. Two years of administrative experience at the advanced journey level or higher; such experience (1) must be comparable to and equivalent to the duties of Administrative Services Officer II as described in the Distinguishing Characteristics and Examples of Duties for that class; and (2) must include duties in departmental budget preparation and control; research, development and implementation of policies, programs, organization and work procedures; office management in such areas as equipment, supplies, personnel, and contracts; written and oral presentations; and directing the work of clerical, technical, or administrative personnel. NOTE: THE OBJECTIVE OF THIS MINIMUM QUALIFICATION is experience that would enable an appointee to perform, and supervise an administrative staff in performing, the full range of administrative support services with only minimal orientation to the specific job assignment in a County department. Typically, such experience includes: the work experience as described above; and supplemented by education in the form of a bachelor's or higher degree, or college coursework, or college level training, or in-service training in the fields of public administration, business administration, economics, accounting, management or personnel, or a field directly related to the duties of the class. Governmental experience in administrative support services is preferable, although experience in private enterprise may provide some of the necessary background. Within County service, experience in a class that is above the journey level at the advanced journey or supervisory level may provide the necessary background if it included the duties described in the Minimum Qualifications above. NOTES APPLICABLE TO MINIMUM QUALIFICATIONS FOR THIS CLASS: 1. The "Objectives" note following the Minimum Qualifications for each class is not part of the Minimum Qualifications; it is included only to assist employees and applicants. 2. Where experience in "Sacramento County service" is used, it means experience in a Sacramento County Department or Office or Sacramento County Municipal or Superior Court, which is listed in the annual salary resolution. 3. All experience means paid experience unless otherwise stated. 4. All experience requirements are stated in terms of full-time experience; part-time experience is acceptable and is converted to full-time on the basis of: 173.6 hours = 21.7 days = 1 work month. General Qualifications Systems Coordinator Clause: Some positions within this class may require specific knowledge and abilities to perform the responsibilities of a system coordinator function. These include knowledge of systems and data processing concepts and terminology; costing and budgeting techniques; the ability to understand and apply the knowledge unique to the operating department; analyze system requirements, design solutions and implement processes and communicate with users who have no technical data processing background. In some cases, application programming using a variety of programming languages or system utility languages may be performed by incumbents. The Systems Coordinator function is not limited to data processing systems alone but also includes the management and coordination of departmental manual as well as data processing systems. This functional responsibility is a department-wide responsibility and not that of single position's work assignment. Designation must be approved by the Department of Personnel Services (formerly the Department of Human Resources) from a classification and testing perspective on a position by position basis. Where required, these special skills may be used in performing such tasks as the following: 1. Plans, coordinates, supervises and participates in system analysis, development, design and documentation involving the use of both computerized and manual systems. 2. Coordinates system activities between the operating department and other appropriate resources, including the Office of Communication and Information Technology. 3. Meets with and assists users within the operating department on existing systems, as well as, future application design to effectively prioritize and allocate departmental resources. 4. Monitors and evaluates projects to assure quality and timely completion. 5. Prepares time and costs estimates of proposed projects and applications; evaluating and selecting computer hardware and software products. 6. Prepares and administers the operating department data processing budget. 7. Performs application programming using programming languages, system utility languages and job control languages. 8. The Civil Service Commission approved the use of selective certification for the above special skills for Administrative Services Officer on August 22, 1985. Probationary Period The probationary period for this classification is six (6) months.
Application and Testing Information
Gary Munson
https://www.governmentjobs.com/careers/sacramento/jobs/2434993/administrative-services-officer-iii?keywords=Administrative%20Services%20Officer%20III&pagetype=jobOpportunitiesJobs
Jul 12, 2019
Full time
The Administrative Services Officer III reports to the department head or designee, or to a higher level administrative class. Incumbents are subject to general direction, and perform duties and represent the department independently within all areas of responsibility. Duties are usually performed in the department's central administrative office, but, in the largest, most complex departments may be performed in a division or other organizational sub-unit. The Administrative Services Officer III supervises the central administrative section, including one or more administrative positions, plus technical and clerical support personnel. Emphasis of duties is on the full range of administrative activities including researching, preparing, presenting, and monitoring the department budget and other fiscal matters; participating in a staff capacity in management of the department; and, supervising and providing the full range of administrative support services including policies, procedures, budgets, contracts, facilities, systems, collections, grants, equipment, supplies, personnel and special projects.
Watch to Explore your career with purpose
Examples of Knowledge and Abilities Knowledge of
Public administration, organization and management
Budget preparation and control
Accounting; statistical methods
Personnel
Supervision
Methods and techniques involved in conducting analytical studies of administrative and management practices, methods and procedures
Legislative processes of the County, state and federal governments
Practical application of computers and peripheral equipment
Inventory control and space management
Contract negotiation, preparation and monitoring
Basic word processing techniques
English grammar, punctuation, spelling and usage
Procedures and processes of County budget preparation and maintenance
Organizational and functional structure of the County
Local, state and federal laws, regulations and procedures affecting the County
Ability to
Perform budget analysis, preparation and monitoring
Research, analyze and make recommendations on administrative, management and procedural practices
Write logical, comprehensive, concise reports and correspondence
Prepare effective presentations of conclusions and recommendations
Establish and maintain effective and cooperative working relationships
Acquire subject matter expertise in the functions and activities of the department or other work unit to which assigned, including applicable laws, rules, regulations, procedures and technical operations
Use computer related peripheral equipment
Prioritize work efficiently
Prepare and analyze financial and statistical data
Supervise and provide work direction to clerical and technical personnel
Develop and train others in following procedures and instructions for administrative activities
Effectively represent the department to other departments and agencies, and before public bodies.
Supervise subordinate administrative staff, including planning, organizing, coordinating and reviewing all administrative work
Effectively delegate responsibility
Consult with and coordinate the administrative requirements of different department staff members
Analyze situations accurately and initiate appropriate action
Perform all assigned administrative duties under general direction
Employment Qualifications
Minimum Qualifications Either: 1. Two years of experience in Sacramento County service in the class of Administrative Services Officer II and/or Associate Administrative Analyst. Or: 2. Two years of administrative experience at the advanced journey level or higher; such experience (1) must be comparable to and equivalent to the duties of Administrative Services Officer II as described in the Distinguishing Characteristics and Examples of Duties for that class; and (2) must include duties in departmental budget preparation and control; research, development and implementation of policies, programs, organization and work procedures; office management in such areas as equipment, supplies, personnel, and contracts; written and oral presentations; and directing the work of clerical, technical, or administrative personnel. NOTE: THE OBJECTIVE OF THIS MINIMUM QUALIFICATION is experience that would enable an appointee to perform, and supervise an administrative staff in performing, the full range of administrative support services with only minimal orientation to the specific job assignment in a County department. Typically, such experience includes: the work experience as described above; and supplemented by education in the form of a bachelor's or higher degree, or college coursework, or college level training, or in-service training in the fields of public administration, business administration, economics, accounting, management or personnel, or a field directly related to the duties of the class. Governmental experience in administrative support services is preferable, although experience in private enterprise may provide some of the necessary background. Within County service, experience in a class that is above the journey level at the advanced journey or supervisory level may provide the necessary background if it included the duties described in the Minimum Qualifications above. NOTES APPLICABLE TO MINIMUM QUALIFICATIONS FOR THIS CLASS: 1. The "Objectives" note following the Minimum Qualifications for each class is not part of the Minimum Qualifications; it is included only to assist employees and applicants. 2. Where experience in "Sacramento County service" is used, it means experience in a Sacramento County Department or Office or Sacramento County Municipal or Superior Court, which is listed in the annual salary resolution. 3. All experience means paid experience unless otherwise stated. 4. All experience requirements are stated in terms of full-time experience; part-time experience is acceptable and is converted to full-time on the basis of: 173.6 hours = 21.7 days = 1 work month. General Qualifications Systems Coordinator Clause: Some positions within this class may require specific knowledge and abilities to perform the responsibilities of a system coordinator function. These include knowledge of systems and data processing concepts and terminology; costing and budgeting techniques; the ability to understand and apply the knowledge unique to the operating department; analyze system requirements, design solutions and implement processes and communicate with users who have no technical data processing background. In some cases, application programming using a variety of programming languages or system utility languages may be performed by incumbents. The Systems Coordinator function is not limited to data processing systems alone but also includes the management and coordination of departmental manual as well as data processing systems. This functional responsibility is a department-wide responsibility and not that of single position's work assignment. Designation must be approved by the Department of Personnel Services (formerly the Department of Human Resources) from a classification and testing perspective on a position by position basis. Where required, these special skills may be used in performing such tasks as the following: 1. Plans, coordinates, supervises and participates in system analysis, development, design and documentation involving the use of both computerized and manual systems. 2. Coordinates system activities between the operating department and other appropriate resources, including the Office of Communication and Information Technology. 3. Meets with and assists users within the operating department on existing systems, as well as, future application design to effectively prioritize and allocate departmental resources. 4. Monitors and evaluates projects to assure quality and timely completion. 5. Prepares time and costs estimates of proposed projects and applications; evaluating and selecting computer hardware and software products. 6. Prepares and administers the operating department data processing budget. 7. Performs application programming using programming languages, system utility languages and job control languages. 8. The Civil Service Commission approved the use of selective certification for the above special skills for Administrative Services Officer on August 22, 1985. Probationary Period The probationary period for this classification is six (6) months.
Application and Testing Information
Gary Munson
https://www.governmentjobs.com/careers/sacramento/jobs/2434993/administrative-services-officer-iii?keywords=Administrative%20Services%20Officer%20III&pagetype=jobOpportunitiesJobs
Interested in working with technology at a place that thrives on teamwork, community, and collaboration? Look no further: Redwood Credit Union is looking for an IT Analyst that wants to provide exceptional service with strong values.
The IT Analyst I maintains and advances the software applications and interfaces that support the business of the credit union. The analyst accomplishes this by providing for the implementation, quality testing, technical support and distribution of core line of business applications. This position ensures a stable computing environment by resolving problems and applying application upgrades, fixes, and service packs. Other duties include maintaining knowledge of the core business principles, regulatory requirements and standards of the division whose applications they are assigned to support.
Provide business system analysis on process and system improvements for assigned applications and business units
Manage and administer assigned core server based applications and databases
Manage projects to implement and integrate core server based and hosted applications.
Analyze and implement efficiencies/automation for business units at the Redwood Group.
Tests, analyzes, and implements current software vendor upgrades.
Assist in all phases of system design, development, testing and support
Manage 3 rd party support (consultants and vendors) in regards to implementing and enhancing business systems.
Facilitate and self-manage cross-functional projects to support key business initiatives such as document management, Intranet and other data-centric applications.
Provide status updates, work plans, written documentation, conversion and test plans, and training for administered business systems.
Develop and maintain quality assurance standards to ensure daily, weekly, and month-end functions are completed in an accurate and timely manner.
Prioritize technical issues and communicate resolution times as needed.
Maintain Redwood Group uptime standards when working on IT project conversions and cutovers.
Ensure effective security measures are in place and meet RCU and regulatory standards.
Ensure effective operations, availability, uptime and redundancy of assigned systems.
Create automation processes for Daily, Weekly, Monthly, and Yearly operation jobs to ensure efficiency and reduce human error
Create, develop, and integrate new processes and instructions for computer operations.
Develop and maintain current department instruction and check-off sheets to ensure daily and monthly functions are completed timely and accurately.
Provide secondary support to core computer host operations (Symitar)
Distribute reports to employees in a timely and accurate manner.
Support Creations, Deletions, and modifications of existing and new users for Symitar and network based systems.
Supply technical support and escalation for issues relating to assigned core systems.
Provide secondary help-desk support on computer systems through assisting the end-user with software/hardware problems and inquires.
Provides exceptional service to all Members, volunteers, internal employees, and service providers.
Contact vendors in order to schedule repair and maintenance work on system hardware and order additional hardware, parts and supplies.
Uphold established department service standards.
MINIMUM QUALIFICATIONS:
Knowledge, Skills and Abilities
Advanced knowledge of computer systems and network based applications.
Ability to manage, develop, and implement technology related projects.
Basic knowledge of the Episys platform and/or host systems and ancillary devices structure.
Strong skills in the operation of a PC with Intranet and Internet access along with the use of word processing, spreadsheet, presentation and information systems software.
Ability to multi-task in a fast paced environment.
Ability to prioritize tasks and projects using a browser based tracking system.
Ability to troubleshoot computer related problems.
Ability to work independently with limited supervision and/ or direction.
Ability to effectively manage multiple tasks and deadlines simultaneously.
Ability to work weekends, early morning and late nights when needed.
Ability to interact and communicate with outside vendors and internal clients.
Ability to communicate effectively both verbally and in writing.
Ability to be detail oriented.
Ability and desire to work in a team environment.
Ability to establish and maintain an effective working relationship with a diverse group of people.
Must have a valid California Driver’s License
Microsoft Certified Professional
Ability to stand for extended periods of time occasionally.
Ability to lift up to 50 pounds.
Ability to use a computer keyboard and calculator.
Work environment is indoors, majority of the time is spent sitting at a desk.
Why join the team at Redwood Credit Union? We’re a great place to work and widely recognized as a leader in the financial services industry, with accolades that include:
Rated the second healthiest credit union in USA by Glatt Consulting
Voted best places to work in the North Bay 13 years in a row
Voted best company to do business with in Sonoma County
Located in the heart of wine country (1 hour north of San Francisco)
World-class employee engagement scores
Best-in-Class member service scores
Vestnys, Stephanie
Jul 11, 2019
Full time
Interested in working with technology at a place that thrives on teamwork, community, and collaboration? Look no further: Redwood Credit Union is looking for an IT Analyst that wants to provide exceptional service with strong values.
The IT Analyst I maintains and advances the software applications and interfaces that support the business of the credit union. The analyst accomplishes this by providing for the implementation, quality testing, technical support and distribution of core line of business applications. This position ensures a stable computing environment by resolving problems and applying application upgrades, fixes, and service packs. Other duties include maintaining knowledge of the core business principles, regulatory requirements and standards of the division whose applications they are assigned to support.
Provide business system analysis on process and system improvements for assigned applications and business units
Manage and administer assigned core server based applications and databases
Manage projects to implement and integrate core server based and hosted applications.
Analyze and implement efficiencies/automation for business units at the Redwood Group.
Tests, analyzes, and implements current software vendor upgrades.
Assist in all phases of system design, development, testing and support
Manage 3 rd party support (consultants and vendors) in regards to implementing and enhancing business systems.
Facilitate and self-manage cross-functional projects to support key business initiatives such as document management, Intranet and other data-centric applications.
Provide status updates, work plans, written documentation, conversion and test plans, and training for administered business systems.
Develop and maintain quality assurance standards to ensure daily, weekly, and month-end functions are completed in an accurate and timely manner.
Prioritize technical issues and communicate resolution times as needed.
Maintain Redwood Group uptime standards when working on IT project conversions and cutovers.
Ensure effective security measures are in place and meet RCU and regulatory standards.
Ensure effective operations, availability, uptime and redundancy of assigned systems.
Create automation processes for Daily, Weekly, Monthly, and Yearly operation jobs to ensure efficiency and reduce human error
Create, develop, and integrate new processes and instructions for computer operations.
Develop and maintain current department instruction and check-off sheets to ensure daily and monthly functions are completed timely and accurately.
Provide secondary support to core computer host operations (Symitar)
Distribute reports to employees in a timely and accurate manner.
Support Creations, Deletions, and modifications of existing and new users for Symitar and network based systems.
Supply technical support and escalation for issues relating to assigned core systems.
Provide secondary help-desk support on computer systems through assisting the end-user with software/hardware problems and inquires.
Provides exceptional service to all Members, volunteers, internal employees, and service providers.
Contact vendors in order to schedule repair and maintenance work on system hardware and order additional hardware, parts and supplies.
Uphold established department service standards.
MINIMUM QUALIFICATIONS:
Knowledge, Skills and Abilities
Advanced knowledge of computer systems and network based applications.
Ability to manage, develop, and implement technology related projects.
Basic knowledge of the Episys platform and/or host systems and ancillary devices structure.
Strong skills in the operation of a PC with Intranet and Internet access along with the use of word processing, spreadsheet, presentation and information systems software.
Ability to multi-task in a fast paced environment.
Ability to prioritize tasks and projects using a browser based tracking system.
Ability to troubleshoot computer related problems.
Ability to work independently with limited supervision and/ or direction.
Ability to effectively manage multiple tasks and deadlines simultaneously.
Ability to work weekends, early morning and late nights when needed.
Ability to interact and communicate with outside vendors and internal clients.
Ability to communicate effectively both verbally and in writing.
Ability to be detail oriented.
Ability and desire to work in a team environment.
Ability to establish and maintain an effective working relationship with a diverse group of people.
Must have a valid California Driver’s License
Microsoft Certified Professional
Ability to stand for extended periods of time occasionally.
Ability to lift up to 50 pounds.
Ability to use a computer keyboard and calculator.
Work environment is indoors, majority of the time is spent sitting at a desk.
Why join the team at Redwood Credit Union? We’re a great place to work and widely recognized as a leader in the financial services industry, with accolades that include:
Rated the second healthiest credit union in USA by Glatt Consulting
Voted best places to work in the North Bay 13 years in a row
Voted best company to do business with in Sonoma County
Located in the heart of wine country (1 hour north of San Francisco)
World-class employee engagement scores
Best-in-Class member service scores
Vestnys, Stephanie
How does providing Member-Clients with investment, retirement, and educational planning and advice at a multi-billion dollar local financial institution pique your interest? Wanting to work at a place that refers to “Service” not as a colloquialism, but rather as a daily motto and mission? Look no further: Redwood Credit Union is looking for a Financial Advisor who wants something more!
Why should you be interested in becoming part of the team? Well, we’ve got more awards than we can fit on the shelf, including:
Second Healthiest Credit Union in the USA, rated by Glatt Consulting
Voted Best Places to Work in the North Bay 13 years in a row
Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
World-class employee engagement scores
Large Business of the Year
Required Skills
Building strong relationships with clients, broker-dealers, internal staff, and other community partners, you will be part of the award winning Wealth Management Team at an organization which has over $700 million of investment assets under management while supporting a branch with over $275 million of cash deposits.
Furthermore, with your in-depth knowledge of financial planning and investments, in addition to your client-centric service philosophy, you will coordinate, communicate, advise, and execute credit union Member’s long term financial needs. Covering specified branches, Financial Advisors have the opportunity to partner with branch staff in order to identify those Members in need of help. Your individual focus on your clients and their needs for financial products and services will be conducted at the highest level of integrity and genuine care for your clients’ financial success.
Required Experience
Additionally, the ideal candidate has:
A combination of education and experience equivalent to an Associate’s degree in a closely related field
4+ years of progressively responsible investment sales experience with a credit union, bank or investment company
Licensed for FINRA Securities Series 63, 7, and 65 or 66
Vestnys, Stephanie
Jul 11, 2019
Full time
How does providing Member-Clients with investment, retirement, and educational planning and advice at a multi-billion dollar local financial institution pique your interest? Wanting to work at a place that refers to “Service” not as a colloquialism, but rather as a daily motto and mission? Look no further: Redwood Credit Union is looking for a Financial Advisor who wants something more!
Why should you be interested in becoming part of the team? Well, we’ve got more awards than we can fit on the shelf, including:
Second Healthiest Credit Union in the USA, rated by Glatt Consulting
Voted Best Places to Work in the North Bay 13 years in a row
Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
World-class employee engagement scores
Large Business of the Year
Required Skills
Building strong relationships with clients, broker-dealers, internal staff, and other community partners, you will be part of the award winning Wealth Management Team at an organization which has over $700 million of investment assets under management while supporting a branch with over $275 million of cash deposits.
Furthermore, with your in-depth knowledge of financial planning and investments, in addition to your client-centric service philosophy, you will coordinate, communicate, advise, and execute credit union Member’s long term financial needs. Covering specified branches, Financial Advisors have the opportunity to partner with branch staff in order to identify those Members in need of help. Your individual focus on your clients and their needs for financial products and services will be conducted at the highest level of integrity and genuine care for your clients’ financial success.
Required Experience
Additionally, the ideal candidate has:
A combination of education and experience equivalent to an Associate’s degree in a closely related field
4+ years of progressively responsible investment sales experience with a credit union, bank or investment company
Licensed for FINRA Securities Series 63, 7, and 65 or 66
Vestnys, Stephanie
Redwood Credit Union is seeking the kind of experienced Mortgage Loan Officers who care about delivering an outstanding member experience and love to say “yes” as often as possible. Redwood Credit Union has been voted by employees as one of Sonoma County’s “Best Places to Work” for 13 years running, was recently recognized as the healthiest credit union in the nation, and is known throughout the North Bay for incredibly strong community involvement through volunteerism, fundraising, and sponsorships.
Our creed is “We love to help you succeed" and it spans all aspects of financial wellness, and particularly to mortgage lending. We are a top mortgage lender in the North Bay due to our outstanding loan programs, highly competitive pricing, and our “makes sense” underwriting guidelines.
Look no further: Redwood Credit Union is looking for External Mortgage Loan Officers that want something more!
Doing the right thing for our Members is fundamental to how we run our business. As an External Mortgage Loan Officer at Redwood Credit Union, you’re a part of an award-winning team whose combination of competitive programs, pricing, outstanding service levels, and an empowering work environment are unmatched.
Required Skills
Knowledge, Skills and Abilities
Thorough knowledge of conventional conforming mortgage principles, practices and rules, with verifiable experience with recent regulatory compliance requirements
Verifiable recent loan production in conventional/conforming products
Thorough current knowledge of internet based LOS & Fannie Mae DU risk engine
1+ year of current experience with selling Fannie Mae Loan Products
Required Experience
Additionally, the ideal candidate has:
A combination of education and experience equivalent to a high school diploma
4+ years experience in the mortgage lending industry
1+ year as a high producing conventional mortgage loan originator
Eligible to obtain and maintain valid registration with the National Mortgage Licensing System and Registry in compliance with the requirements of Federal Law, including SAFE Act and NCUA part 761
Why work for Redwood Credit Union?
Local financial institution, providing unparalleled service since 1950
Second Healthiest Credit Union in the USA, rated by Glatt Consulting
Voted Best Places to Work in the North Bay 13 years in a row
Voted Best Company to do Business With in Sonoma County 4 years in a row
Located in Santa Rosa: the heart of wine country! (1 hour north of San Francisco)
Competitive compensation and fantastic benefits package
World-class employee engagement scores
Vestnys, Stephanie
Jul 11, 2019
Full time
Redwood Credit Union is seeking the kind of experienced Mortgage Loan Officers who care about delivering an outstanding member experience and love to say “yes” as often as possible. Redwood Credit Union has been voted by employees as one of Sonoma County’s “Best Places to Work” for 13 years running, was recently recognized as the healthiest credit union in the nation, and is known throughout the North Bay for incredibly strong community involvement through volunteerism, fundraising, and sponsorships.
Our creed is “We love to help you succeed" and it spans all aspects of financial wellness, and particularly to mortgage lending. We are a top mortgage lender in the North Bay due to our outstanding loan programs, highly competitive pricing, and our “makes sense” underwriting guidelines.
Look no further: Redwood Credit Union is looking for External Mortgage Loan Officers that want something more!
Doing the right thing for our Members is fundamental to how we run our business. As an External Mortgage Loan Officer at Redwood Credit Union, you’re a part of an award-winning team whose combination of competitive programs, pricing, outstanding service levels, and an empowering work environment are unmatched.
Required Skills
Knowledge, Skills and Abilities
Thorough knowledge of conventional conforming mortgage principles, practices and rules, with verifiable experience with recent regulatory compliance requirements
Verifiable recent loan production in conventional/conforming products
Thorough current knowledge of internet based LOS & Fannie Mae DU risk engine
1+ year of current experience with selling Fannie Mae Loan Products
Required Experience
Additionally, the ideal candidate has:
A combination of education and experience equivalent to a high school diploma
4+ years experience in the mortgage lending industry
1+ year as a high producing conventional mortgage loan originator
Eligible to obtain and maintain valid registration with the National Mortgage Licensing System and Registry in compliance with the requirements of Federal Law, including SAFE Act and NCUA part 761
Why work for Redwood Credit Union?
Local financial institution, providing unparalleled service since 1950
Second Healthiest Credit Union in the USA, rated by Glatt Consulting
Voted Best Places to Work in the North Bay 13 years in a row
Voted Best Company to do Business With in Sonoma County 4 years in a row
Located in Santa Rosa: the heart of wine country! (1 hour north of San Francisco)
Competitive compensation and fantastic benefits package
World-class employee engagement scores
Vestnys, Stephanie
We are looking for Call Center Representatives with experience working in a Call Center Environment and have a strong focus of providing outstanding Member Service by performing a variety of Member Service duties. These duties are associated with teller transactions, opening new accounts, loan transactions and cross selling Redwood Credit Union products and services.
As Call Center Representatives , you will be responsible for a variety of tasks which would include:
Service
Answer the telephone within established performance and service guidelines.
Complete phone transactions accurately and quickly.
Disseminate and provide education of lending, CUSO and membership information to members.
Respond with accurate information to Members' questions or transfers them to the appropriate department or person for further assistance.
Research Members' problems and complaints and respond with accurate information to Members' questions through oral and/or written communication, or by directing them to the appropriate department or person for assistance.
Deliver excellent Member service by implementing Credit Union policy and departmental procedures, and following RCU service philosophy and standards.
Sales
Attain individual and departmental goals and objectives as established in the MSC performance standards.
Cross-sells Credit Union products and services.
Support
Post and balance daily work and maintain proper documentation.
Complete departmental and back-office tasks as assigned including typing routine letters and/or documents.
Compile data and complete work related to departmental reports.
Maintain files, post records, make and check routine calculations.
Perform all functions in a security conscientious manner.
Required Skills
Knowledge, Skills and Abilities
Knowledge of modern office methods, practices and procedures.
Skilled in operations of personal computer with Internet and Intranet access in a Windows environment.
Demonstrate Member service skills.
Ability to cross-sell products and services to meet Member needs.
Ability to make mathematical computations.
Ability to type 40 words per minute.
Ability to work a rotating schedule which will include working on rotating Saturdays.
Required Experience
Education/Experience
A combination of education and experience equivalent to a high school diploma or closely related field and two years call center, retail or clerical experience in a customer service environment.
Vestnys, Stephanie
Jul 11, 2019
Part time
We are looking for Call Center Representatives with experience working in a Call Center Environment and have a strong focus of providing outstanding Member Service by performing a variety of Member Service duties. These duties are associated with teller transactions, opening new accounts, loan transactions and cross selling Redwood Credit Union products and services.
As Call Center Representatives , you will be responsible for a variety of tasks which would include:
Service
Answer the telephone within established performance and service guidelines.
Complete phone transactions accurately and quickly.
Disseminate and provide education of lending, CUSO and membership information to members.
Respond with accurate information to Members' questions or transfers them to the appropriate department or person for further assistance.
Research Members' problems and complaints and respond with accurate information to Members' questions through oral and/or written communication, or by directing them to the appropriate department or person for assistance.
Deliver excellent Member service by implementing Credit Union policy and departmental procedures, and following RCU service philosophy and standards.
Sales
Attain individual and departmental goals and objectives as established in the MSC performance standards.
Cross-sells Credit Union products and services.
Support
Post and balance daily work and maintain proper documentation.
Complete departmental and back-office tasks as assigned including typing routine letters and/or documents.
Compile data and complete work related to departmental reports.
Maintain files, post records, make and check routine calculations.
Perform all functions in a security conscientious manner.
Required Skills
Knowledge, Skills and Abilities
Knowledge of modern office methods, practices and procedures.
Skilled in operations of personal computer with Internet and Intranet access in a Windows environment.
Demonstrate Member service skills.
Ability to cross-sell products and services to meet Member needs.
Ability to make mathematical computations.
Ability to type 40 words per minute.
Ability to work a rotating schedule which will include working on rotating Saturdays.
Required Experience
Education/Experience
A combination of education and experience equivalent to a high school diploma or closely related field and two years call center, retail or clerical experience in a customer service environment.
Vestnys, Stephanie
