$20.00 hourly
Volunteers of America, Northern CA
Rancho Cordova, CA, USA
POSITION SUMMARY:
Under general supervision, this position is responsible for interacting with local businesses to identify
and place veterans by identifying and career advancement opportunities for the military veteran clients
of the Homeless Veterans’ Reintegration Program (HVRP). Conducts outreach presentations with local
employers and veteran service agencies to explain the benefits of hiring HVRP clients.
POSITION SUMMARY:
Under general supervision, this position is responsible for interacting with local businesses to identify
and place veterans by identifying and career advancement opportunities for the military veteran clients
of the Homeless Veterans’ Reintegration Program (HVRP). Conducts outreach presentations with local
employers and veteran service agencies to explain the benefits of hiring HVRP clients.
OBJECTIVES/ACTIVITIES:
I.
Responsible for client placement to achieve established objectives of the department.
A. Develop and maintain employer contacts for employment of participants:
1. Contact employers to identify job placement and career advancement
opportunities.
2. Conduct on-site employment position evaluations.
B.
Coordinate career counseling, evaluation, skills training job readiness training and
other activities related to employment transition for clients.
C.
Work with businesses, agencies and organizations to remove employment barriers,
and resolve issues related to community reintegration and independence of people
with disabilities.
D.
Disseminate information; provide outreach and training to potential employers
about military veteran clients including EDD and AJCC Centers.
E.
Spend time at the client’s prospective workplace to learn the job duties and industry
standard and assist veterans in building proficiency over time.
F.
Monitor and document employment progress of clients who secure employment
positions and mentor each of them accordingly.
G.
Work with the SSVF Employment and Training Manager to develop a retention
plan with each program participant while they are in the job search stage.
H.
Ensure the delivery of services which are reflective of client empowerment and self-
advocacy.
I.
Meet with veteran clients after job placement weekly for the first month, biweekly
in months two through four, and at least monthly for another five months.
J.
Maintain necessary documentation for client records.
K.
Prepare required documentation and reports.
L.
Provide feedback to Employment and Training Manager for improving the quality
of service delivery.
M.
Perform other related duties as assigned.
II.
Responsible for training and development of new staff.
A.
Assist in department orientation and training for new employees as requested to
assure quality work outcomes.
2
B.
Serve as part of the program development team by providing information and support
for the development of quality operations.
C.
Maintain an above average working knowledge of fire, safety, and health standards
to assure safe work environment for clients and all personnel.
III.
Responsible for self-development
1.
Continually learn and enhance technical and interpersonal skills.
2.
Attend staff meetings/assigned training seminars and complete required
certifications, i.e. CPR, First Aid, etc.
EQUIVALENT EDUCATION AND EXPERIENCE:
Preference given to veterans. A Bachelor’s degree is preferred or a combination of education and
experience will be considered. Experience with at risk or homeless veterans and/or employment
development experience is desired. This position also requires demonstrated ability to communicate and
comprehend oral and written instructions and to provide services to clients without ethnic or social
prejudices. It requires general knowledge of issues and challenges unique to military veterans,
homelessness, substance abuse, minorities, and persons with disabilities. Specific knowledge and
experience with military culture, housing first approaches, addiction and recovery, and dysfunctional
family dynamics is preferred. Must be able to utilize a range of interventions to work with clients with
varying needs and levels of functioning. This position requires CPR and First Aid training within (90)
days of employment date and recertification as necessary and T.B. testing annually. A valid California
license is required. Must have the flexibility to work irregular hours and have the willingness to function
as a team member.
SPECIFIC SKILLS REQUIRED:
Computer skills, Word and Excel
Teamwork skills
Oral and written communication skills
Ability to assist other people
Organizational skills
Analytical and decision making ability
Cultural Competency *
*Cultural competence is defined as a set of values, behaviors, attitudes, and practices within a system,
organization, program or among individuals, which enables them to work effectively, cross culturally.
Further, it refers to the ability to honor and respect the beliefs, language, interpersonal styles and
behaviors of individuals and families receiving services, as well as staff who are providing such services.
VOA strives to achieve cultural competence is a dynamic, ongoing, developmental process that requires
a long-term commitment. Our focus on cultural competency includes but is not limited to race, ethnicity,
sex, gender, sexual orientation, LBGTQ, class, age, ability, religion, and language. Bilingual and
translation services are available to client when deemed necessary. All staff are trained annually on
cultural competency.
PHYSICAL REQUIREMENTS:
Lift and move up to 50 pounds
Stand, walk, bend, stoop, and sit frequently
Kneel occasionally
Natasha Glynn
Team C
POSITION SUMMARY:
Under general supervision, this position is responsible for interacting with local businesses to identify
and place veterans by identifying and career advancement opportunities for the military veteran clients
of the Homeless Veterans’ Reintegration Program (HVRP). Conducts outreach presentations with local
employers and veteran service agencies to explain the benefits of hiring HVRP clients.
POSITION SUMMARY:
Under general supervision, this position is responsible for interacting with local businesses to identify
and place veterans by identifying and career advancement opportunities for the military veteran clients
of the Homeless Veterans’ Reintegration Program (HVRP). Conducts outreach presentations with local
employers and veteran service agencies to explain the benefits of hiring HVRP clients.
OBJECTIVES/ACTIVITIES:
I.
Responsible for client placement to achieve established objectives of the department.
A. Develop and maintain employer contacts for employment of participants:
1. Contact employers to identify job placement and career advancement
opportunities.
2. Conduct on-site employment position evaluations.
B.
Coordinate career counseling, evaluation, skills training job readiness training and
other activities related to employment transition for clients.
C.
Work with businesses, agencies and organizations to remove employment barriers,
and resolve issues related to community reintegration and independence of people
with disabilities.
D.
Disseminate information; provide outreach and training to potential employers
about military veteran clients including EDD and AJCC Centers.
E.
Spend time at the client’s prospective workplace to learn the job duties and industry
standard and assist veterans in building proficiency over time.
F.
Monitor and document employment progress of clients who secure employment
positions and mentor each of them accordingly.
G.
Work with the SSVF Employment and Training Manager to develop a retention
plan with each program participant while they are in the job search stage.
H.
Ensure the delivery of services which are reflective of client empowerment and self-
advocacy.
I.
Meet with veteran clients after job placement weekly for the first month, biweekly
in months two through four, and at least monthly for another five months.
J.
Maintain necessary documentation for client records.
K.
Prepare required documentation and reports.
L.
Provide feedback to Employment and Training Manager for improving the quality
of service delivery.
M.
Perform other related duties as assigned.
II.
Responsible for training and development of new staff.
A.
Assist in department orientation and training for new employees as requested to
assure quality work outcomes.
2
B.
Serve as part of the program development team by providing information and support
for the development of quality operations.
C.
Maintain an above average working knowledge of fire, safety, and health standards
to assure safe work environment for clients and all personnel.
III.
Responsible for self-development
1.
Continually learn and enhance technical and interpersonal skills.
2.
Attend staff meetings/assigned training seminars and complete required
certifications, i.e. CPR, First Aid, etc.
EQUIVALENT EDUCATION AND EXPERIENCE:
Preference given to veterans. A Bachelor’s degree is preferred or a combination of education and
experience will be considered. Experience with at risk or homeless veterans and/or employment
development experience is desired. This position also requires demonstrated ability to communicate and
comprehend oral and written instructions and to provide services to clients without ethnic or social
prejudices. It requires general knowledge of issues and challenges unique to military veterans,
homelessness, substance abuse, minorities, and persons with disabilities. Specific knowledge and
experience with military culture, housing first approaches, addiction and recovery, and dysfunctional
family dynamics is preferred. Must be able to utilize a range of interventions to work with clients with
varying needs and levels of functioning. This position requires CPR and First Aid training within (90)
days of employment date and recertification as necessary and T.B. testing annually. A valid California
license is required. Must have the flexibility to work irregular hours and have the willingness to function
as a team member.
SPECIFIC SKILLS REQUIRED:
Computer skills, Word and Excel
Teamwork skills
Oral and written communication skills
Ability to assist other people
Organizational skills
Analytical and decision making ability
Cultural Competency *
*Cultural competence is defined as a set of values, behaviors, attitudes, and practices within a system,
organization, program or among individuals, which enables them to work effectively, cross culturally.
Further, it refers to the ability to honor and respect the beliefs, language, interpersonal styles and
behaviors of individuals and families receiving services, as well as staff who are providing such services.
VOA strives to achieve cultural competence is a dynamic, ongoing, developmental process that requires
a long-term commitment. Our focus on cultural competency includes but is not limited to race, ethnicity,
sex, gender, sexual orientation, LBGTQ, class, age, ability, religion, and language. Bilingual and
translation services are available to client when deemed necessary. All staff are trained annually on
cultural competency.
PHYSICAL REQUIREMENTS:
Lift and move up to 50 pounds
Stand, walk, bend, stoop, and sit frequently
Kneel occasionally
Natasha Glynn
Team C
$50,000 - $65,000 yearly
CVS Health
Rancho Cordova, CA, USA
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
Category :
Retail Store Manager
Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters. In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management • Lead others and work effectively with store crews • Supervise, assign and direct activities of the store’s crew • Effectively communicate information to store crew and supervisors in an open and timely manner • Support Store Manager with actions plans for operational and service improvement 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture (greet, offer help, and thank) • Provide colleagues personalized customer service feedback and coaching (E.g., my Impact coaching; my Customer feedback; personal observations) • Handle all customer relations issues in accordance with company policy • Promote a positive shopping experience for all customers • Maintain customer/patient confidentiality 3. Merchandising/Presentation • Price merchandise • Stock shelves • Reset departments following POGs adapting them to a particular store • Organize and execute the display and signing of weekly, major promotional and seasonal merchandise • Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention • Control use of register keys, securing door keys, alarm codes, and safe combinations • Execute locking of safe and security doors and setting of alarms when closing the store • Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report • Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly • Protect store assets • Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases • Maintain and react to Electronic Article Surveillance system • Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations • Respond to MIS • Review electronic journal • Access, input, retrieve and analyze information from the computer • Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine • Maintain an organized office and backroom • Work reserve stock • Oversee and execute the preparation of the daily cash report and weekly summary • Develop sales/hours forecasts • Load and unload deliveries • Lift 35 pound trays/cases to a height of 4 feet • Move trays/cases from one location to another • Verify and document billing of merchandise (check-in merchandise) • Execute and document merchandise returns and inter-store transfers • Operate a cash register - including: cash, check and charge transactions • Bagging merchandise • Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance; refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings • Deliver deposits and secure change from the bank maintain a balanced imprest fund • Schedule daily, weekly activities; prepare weekly work schedules based on store’s budgeted hours • Finalize weekly payroll • Ensure compliance with all company policies and procedures and federal and state laws • Prepare, complete and distribute reports and records: paid out summary; key rec’s (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested • Open/close store • Conduct a walk through of the store and establish a prioritized list of tasks • Answer telephone • Identify and react to in-store repairs • Execute payment of outside vendors as appropriate 6. Human Resources • Train, develop, and evaluate crew members and supervisors • Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel • Conduct performance appraisals for all directly assigned personnel • Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job • Coach and execute counseling discussions with store employees • Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration • Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans • Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications ‐ Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered ‐ Ability to transfer to other CVS/pharmacy stores located within the same District ‐ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications ‐ Experience as a retail manager or supervisor ‐ Ability to transfer to other CVS/pharmacy locations outside of the same District Education ‐ A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.
Mitchell Cruz
Team D
