4 Grocery jobs

Job Summary Assist management with the operations of the store by performing clerk duties in the designated department ( grocery or freight ), leading by example, and assisting the department manager in general department operations as directed. Answer customer questions and complaints in a professional manner and assure all customers receive fast, friendly service. Perform the duties of a grocery clerk, cashier and/or freight stocker in addition to assisting assigned employees in the performance of their tasks as appropriate, including notifying them of their breaks and lunches. Consistently provides world class customer service to internal and external customers. Performs other related work.   Typical Duties and Responsibilities Seeks opportunities to welcome, engage, serve and thank customers. Maintains and encourages an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer. Provides customer service by performing the duties of a clerk in the designated department (grocery or freight). **Refer to Grocery Clerk, Cashier/Checker and/or Freight Stocker job descriptions for complete list of responsibilities. Performs a lead role in customer service which may include handling customer complaints and requests, approving checks, selling gift certificates, issuing refunds, receiving returned check payments and answering any questions the customer must have. Continuously monitors area activities, including customer traffic flow, coverage of checkout lanes, etc. Maintains cleanliness and eye-appeal of work area, storage area, equipment and retail displays according to company policy and legal regulations; and cleans work area by mopping, sweeping, taking out garbage, etc. Ensures the department/area of responsibility is kept clear of excess carts, baskets, garbage, etc. Monitors arrivals, breaks, lunches and departures of employees in area of responsibility. Communicates with immediate supervisor regularly. Assists immediate supervisor as needed or directed. Assists clerks by providing direction and leadership, demonstrating and performing clerk responsibilities and assigned tasks, and answering employee questions. May monitor cashier money handling procedures and assists with scan system procedures (i.e. UPC codes not on file, scan pricing errors, etc.). May fill department racks/shelves, displays, coolers, handle and use cleaning materials, department machines and equipment, pull cardboard and face the wall and aisles, perform cashiering duties, perform other duties as needed or directed. Maintains a constant awareness of customer and employee safety. Stocks and rotates merchandise in any area of the store as needed. Performs other duties as assigned or needed. Requirements Education :  High School Diploma or equivalent   Experience : Communicating clearly and professionally, utilizing excellent verbal, written and inter-personal communication skills, establishing and maintaining a good rapport with co-workers, supervisors, vendors, customers and others. Providing leadership, exhibiting interpersonal skills by maintaining composure and professionally addressing difficult and sometimes angry individuals including customers, vendors and co-workers. Applying clear understanding of overall company practices, including in-depth knowledge of polices/procedures, in order to effectively judge and react to customer activity. Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking). Conducting visual inspections, reading reports, computer printouts, register and computer screens, etc. Perform basic math (add, subtract, multiply and divide) and compute weights and measures. Perform primary duties efficiently and accurately with honesty and integrity.   Ability to: Consistently provide world class customer service to internal and external customers. Work any scheduled work shifts including evenings, graveyard, overnight, weekends and holidays as scheduled or required. Perform all duties described in the appropriate department specific job description (grocery clerk, cashier and/or freight stocker). Understand overall company practices through previous experience in designated department (grocery or freight) or equivalent. Properly use cleaning chemicals in accordance with manufacture’s guidelines and instructions. Properly handle food products per State and County laws, and WinCo standards. Reach, lift and maneuver objects of varying dimensions and weights up to 50 lbs. frequently. Stand for long periods of time, walk and move rapidly, bend, stoop, twist and turn frequently. Perform duties with mental alertness involving potential hazards with respect to related procedures, machines, equipment and work aides. Understand state & federal regulations if certification is needed. Perform primary duties efficiently and accurately.   Additional Requirements: Must be at least 21 years old Food Handlers Certification (Per State Laws)   Machines and Equipment Operated: Refer to appropriate department specific job description (grocery clerk, cashier and/or freight stocker) for complete list. The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.                 vestnys, stephanie

Job Summary Consistently provides world class customer service to internal and external customers by processing customer orders in an efficient, accurate, safe and courteous manner at a two aisle check stand, a multi station self-check-out lane, or customer service desk as assigned. Performs other related work.   Typical Duties and Responsibilities Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer. Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly customer service. Operates check stand equipment such as a cash register, scanner and scale to process customer orders using two aisles to check customers. Engages in suggestive selling and other sales techniques. Processes monetary transactions (i.e., giving and receiving change, etc.) including cash, checks, gift certificates, travelers checks, food stamps, processing coupons, and refunds. Maintains knowledge of current product location, monitors UPC codes and ensures proper pricing. Maintains clean, neat and properly stocked check stand and ensures safe and secure work area. Stocks, prices and rotates merchandise. May be assigned to a multi station self-check-out lane as needed. May be assigned to the customer service counter as needed. Performs other duties as assigned or needed. Requirements Ability to: Consistently provide world class customer service to internal and external customers. Work varied shifts between 5:00 am and 1:00 am in a 24/7 operation; including night, weekends and holidays. Perform friendly, courteous, tactful relations with customers and co-workers with composure. Communicate (hearing and speech) to perform customer relation skills. Complete written forms. Conduct visual inspection, read information on merchandise, etc. Lift and maneuver objects of varying dimensions and weights up to 20 lbs. frequently and perform repetitious work accurately. Lift up to 50 lbs. occasionally. Operate check stand equipment such as cash registers, scanners, and scales. Stand for long periods of time, walk rapidly, bend, stoop, twist, and turn frequently for long periods of time. Must be 18 years of age or older. Manual dexterity and good hand/eye coordination. Learn and memorize a considerable amount of information including PLU codes, location of products, check stand and keyboard procedures and company policies. Ensure accuracy in recording sales and handling monetary transactions with mental alertness and basic math skills (add, subtract, multiply and divide). Climb and balance on ladders when stocking shelves. Use blades for box cutting. Work in a cooler and freezer. Use household cleaners to maintain work area (i.e., waxes, glass cleaner, etc.). Work in varying weather conditions for performance of outdoor duties. Perform primary duties efficiently and accurately. Additional Requirements: Food Handlers Certification (Per State Laws). Machines and Equipment Operated: Fork lift, electric and manual pallet jacks, hand truck, garbage and card board compactor. Box knife              vestnys, stephanie