GS-5 Choose one answer that best describes your experience, education or combination of education and experience as related to the basic qualification requirements for this position. Answer to this question is required
I have at least one year of specialized experience that has equipped me with the particular knowledge, skills and abilities to successfully perform the duties of the position. This experience is related to the work of the position and equivalent to at least the GS-04 level in the Federal service as described below.
I have completed four full years of education above high school level.
I have a combination of post-high school education and specialized experience that meets 100% of the qualification requirements for this position.
I do not meet any of the requirements described above.
Grade: All Grades
1 Do you possess a typing skill of at least 40 wpm Answer to this question is required
Yes
No
2 Please indicate the types of filing systems you have experience with. Answer to this question is required
I have filed and arranged records alphabetically.
I have filed and arranged records chronologically.
I have filed and arranged records numerically.
I have filed and arranged records by subject matter category.
I have filed and arranged records by cross-referencing.
None of the above.
3 Select all of the tasks you have performed as regular and recurring part of your job assignments. Answer to this question is required
Search files, documents or other sources for informational materials.
Search for and locate records presumed lost or misplaced.
Conduct personal inquiries or searches to obtain information from a number of different offices and personnel.
Interpret and apply regulations dealing with records maintenance, storage, retrieval, retirement and destruction.
Plan, coordinate, and establish work-tracking systems to monitor action items and deadlines.
Design, document, and implement new or revised administrative procedures to meet organizational needs.
Establishing and maintaining office files.
Planning, organizing, and coordinating duties, including multi-tasking when necessary.
Utilizing computer systems to verify, input, or download data.
None of the above.
4 Please indicate your experience in handling, filing, and retrieving highly technical information. Choose all that apply. Answer to this question is required
Operation and maintenance instructions
Equipment data
Contract Specifications
Electrical, mechanical, and/or civil engineering standards
Technical reports, books, and/or other publications
None of the above
5 Please select the responses that describe your records management experience. Answer to this question is required
Consolidate new material with previously filed material.
Assigns incoming and outgoing technical correspondence and documents with a numeric file classification.
Conduct extensive searches from several indexes and historical records.
Performs related file functions such as processing outgoing materials, using applicable retention and disposal authorities.
Screens and separates materials related to special project or programs.
Classify, cross reference and index subject matters in varying formats.
Routes correspondence by assigning the appropriate routing code.
Prepares a log, index, or synopsis of contents prior to routing to appropriate office for action.
Maintains up-to-date master file (s) of all administrative circulars, notices and publications.
Maintains records related to Privacy Act Information and/or Sensitive Information using appropriate retention and disposal methods for each.
Classifies incoming correspondence and assigns the documents to the subject matter expert for responses and/or action.
Recognizes proper coding to determine if documents are filed correctly.
Identifies sensitive, confidential, restricted, fax, c-file, incoming, and outgoing documents.
None of the above
6 I have experience using an Automated Indexing System for records management purposes to include retrieving files; identifying records as checked out; searching for hard to find materials; and auditing files for date and filing accuracy. Answer to this question is required
Yes
No
7 Select the statements that best describe your experience coordinating with others to accomplish work-related activities or project assignments. (Please ensure that your resume contains sufficient data to validate your selection). Answer to this question is required
Arrange conferences, which include participants from outside the immediate organization
Arrange local meetings
Prepare materials, ensuring that they are ready prior and during meeting
Perform routine tasks to assist co-workers
Coordinate and research data files
Coordinate with others to explain ideas or discuss information of limited difficulty or complexity
None of the above
8 Select the response that best describes your experience maintaining both physical and electronic files and records to ensure the integrity and security of sensitive information. Answer to this question is required
I have not had training or experience in performing this task.
I have completed training in maintaining and securing records containing sensitive information but have not yet performed it on the job.
I have filed sensitive information under close supervision by a supervisor, manager, or senior employee to ensure compliance with correct procedures.
I have been responsible for maintaining and securing records containing sensitive information as a regular part of my job independently and usually without review by a supervisor, manager, or senior employee.
This task has been a central or major part of my work. I have performed it myself routinely, I have trained others in performance of this task and oversee the integrity of the records program.
9 I have experience in the following mail processing procedures. Check all that apply. Answer to this question is required
Special handling
Return receipts
Certified mail
Registered mail
Special Delivery
United Parcel Service
Federal Express
Postage meter machine
Tracking suspense dates
Special Packaging
Other
None of the above
10 Please indicate the types of items and/or materials you have mailed. Choose all that apply. Answer to this question is required
Historical Records
Machinery parts and equipment
Fragile contents
Drawings and specifications
Letters and packages
Certified mail
FedEx letters and packages
UPS packages
Hazardous waste products
Laboratory samples (such as dirt, rock, water, etc.)
Exhibit displays
None of the above
11 I have experience processing incoming and outgoing mail and the pickup and delivery of interoffice mail. Answer to this question is required
True
False
12 Select the software application(s) that you are proficient in (proficient means you understand and utilize a major part of the systems functionality/capabilities). Answer to this question is required
Microsoft Word
Other word processing software such as WordPerfect, WordPro, etc.
Microsoft Access
Microsoft Excel
Other data management/spreadsheet software such as Lotus 1-2-3, Lotus Approach, Peachtree, etc.
Microsoft PowerPoint
Other presentation software such as CorelDraw, Freelance Graphics, etc.
Electronic mail and messaging (i.e., GroupWise, Lotus Notes, Microsoft Outlook, etc.)
Other Applications including Government Systems (i.e. time and attendance, accounting, scientific, security, supply, etc.) and Commercial Off-The-Shelf (COTS) systems.
None of the above.
13 Select from the list below, the types of interactions you have experienced as a regular part of a job. Answer to this question is required
Greet office visitors and direct them to the appropriate office or individual staff member
Explain administrative procedures to staff members
Answer office telephone and provide information to callers or refer the caller to the appropriate office or individual staff member
Interact with staff members and the public in a courteous and professional manner
None of the above
14 Select one statement that best describes your ability to retain composure under stressful situations when dealing with a variety of people. Answer to this question is required
My experience has not required me to deal with a variety of people in stressful situations.
I have limited experience in handling stressful situations that deal with a variety of people. When I have, my supervisor or a senior level person was there to assist me in these situations.
I served in positions where I maintained composure in stressful situations dealing with a variety of people. Most of the time, I was able to do this without the review or intervention of my supervisor or a senior level person.
I served in positions where I maintained composure in stressful situations dealing with a variety of people. I was able to do this without the review or intervention of my supervisor or senior level person.
15 Select the office equipment you have routinely used. Answer to this question is required
Fax machine
Photocopy machine
Calculator
Typewriter
Postage meter
Scanner
Personal computer
None of the above
16 Have you received an employee performance appraisal rating in the previous 12 months? Answer to this question is required
Yes
16.1 Indicate who officially rated your performance (e.g., immediate supervisor, 2nd level supervisor, acting supervisor, etc.). Also, indicate your rating in terms of the performance system (e.g., 3 level rating out of a 5-tier system; 2 level rating out of a 3-tier system; Pass rating out of a Pass/Fail system). Maximum length of 250 characters.
No
17 In the last three years, have you been recognized for your performance, accomplishments, and/or contributions at work? Answer to this question is required
Yes
17.1 Indicate the type of recognition received (e.g., monetary award, time off award, safety award, plaque, etc.), for what purpose, and from whom (e.g., supervisor, co-worker, community or government official). Maximum length of 250 characters. Gary Munson Team C
Sep 06, 2018
Full time
GS-5 Choose one answer that best describes your experience, education or combination of education and experience as related to the basic qualification requirements for this position. Answer to this question is required
I have at least one year of specialized experience that has equipped me with the particular knowledge, skills and abilities to successfully perform the duties of the position. This experience is related to the work of the position and equivalent to at least the GS-04 level in the Federal service as described below.
I have completed four full years of education above high school level.
I have a combination of post-high school education and specialized experience that meets 100% of the qualification requirements for this position.
I do not meet any of the requirements described above.
Grade: All Grades
1 Do you possess a typing skill of at least 40 wpm Answer to this question is required
Yes
No
2 Please indicate the types of filing systems you have experience with. Answer to this question is required
I have filed and arranged records alphabetically.
I have filed and arranged records chronologically.
I have filed and arranged records numerically.
I have filed and arranged records by subject matter category.
I have filed and arranged records by cross-referencing.
None of the above.
3 Select all of the tasks you have performed as regular and recurring part of your job assignments. Answer to this question is required
Search files, documents or other sources for informational materials.
Search for and locate records presumed lost or misplaced.
Conduct personal inquiries or searches to obtain information from a number of different offices and personnel.
Interpret and apply regulations dealing with records maintenance, storage, retrieval, retirement and destruction.
Plan, coordinate, and establish work-tracking systems to monitor action items and deadlines.
Design, document, and implement new or revised administrative procedures to meet organizational needs.
Establishing and maintaining office files.
Planning, organizing, and coordinating duties, including multi-tasking when necessary.
Utilizing computer systems to verify, input, or download data.
None of the above.
4 Please indicate your experience in handling, filing, and retrieving highly technical information. Choose all that apply. Answer to this question is required
Operation and maintenance instructions
Equipment data
Contract Specifications
Electrical, mechanical, and/or civil engineering standards
Technical reports, books, and/or other publications
None of the above
5 Please select the responses that describe your records management experience. Answer to this question is required
Consolidate new material with previously filed material.
Assigns incoming and outgoing technical correspondence and documents with a numeric file classification.
Conduct extensive searches from several indexes and historical records.
Performs related file functions such as processing outgoing materials, using applicable retention and disposal authorities.
Screens and separates materials related to special project or programs.
Classify, cross reference and index subject matters in varying formats.
Routes correspondence by assigning the appropriate routing code.
Prepares a log, index, or synopsis of contents prior to routing to appropriate office for action.
Maintains up-to-date master file (s) of all administrative circulars, notices and publications.
Maintains records related to Privacy Act Information and/or Sensitive Information using appropriate retention and disposal methods for each.
Classifies incoming correspondence and assigns the documents to the subject matter expert for responses and/or action.
Recognizes proper coding to determine if documents are filed correctly.
Identifies sensitive, confidential, restricted, fax, c-file, incoming, and outgoing documents.
None of the above
6 I have experience using an Automated Indexing System for records management purposes to include retrieving files; identifying records as checked out; searching for hard to find materials; and auditing files for date and filing accuracy. Answer to this question is required
Yes
No
7 Select the statements that best describe your experience coordinating with others to accomplish work-related activities or project assignments. (Please ensure that your resume contains sufficient data to validate your selection). Answer to this question is required
Arrange conferences, which include participants from outside the immediate organization
Arrange local meetings
Prepare materials, ensuring that they are ready prior and during meeting
Perform routine tasks to assist co-workers
Coordinate and research data files
Coordinate with others to explain ideas or discuss information of limited difficulty or complexity
None of the above
8 Select the response that best describes your experience maintaining both physical and electronic files and records to ensure the integrity and security of sensitive information. Answer to this question is required
I have not had training or experience in performing this task.
I have completed training in maintaining and securing records containing sensitive information but have not yet performed it on the job.
I have filed sensitive information under close supervision by a supervisor, manager, or senior employee to ensure compliance with correct procedures.
I have been responsible for maintaining and securing records containing sensitive information as a regular part of my job independently and usually without review by a supervisor, manager, or senior employee.
This task has been a central or major part of my work. I have performed it myself routinely, I have trained others in performance of this task and oversee the integrity of the records program.
9 I have experience in the following mail processing procedures. Check all that apply. Answer to this question is required
Special handling
Return receipts
Certified mail
Registered mail
Special Delivery
United Parcel Service
Federal Express
Postage meter machine
Tracking suspense dates
Special Packaging
Other
None of the above
10 Please indicate the types of items and/or materials you have mailed. Choose all that apply. Answer to this question is required
Historical Records
Machinery parts and equipment
Fragile contents
Drawings and specifications
Letters and packages
Certified mail
FedEx letters and packages
UPS packages
Hazardous waste products
Laboratory samples (such as dirt, rock, water, etc.)
Exhibit displays
None of the above
11 I have experience processing incoming and outgoing mail and the pickup and delivery of interoffice mail. Answer to this question is required
True
False
12 Select the software application(s) that you are proficient in (proficient means you understand and utilize a major part of the systems functionality/capabilities). Answer to this question is required
Microsoft Word
Other word processing software such as WordPerfect, WordPro, etc.
Microsoft Access
Microsoft Excel
Other data management/spreadsheet software such as Lotus 1-2-3, Lotus Approach, Peachtree, etc.
Microsoft PowerPoint
Other presentation software such as CorelDraw, Freelance Graphics, etc.
Electronic mail and messaging (i.e., GroupWise, Lotus Notes, Microsoft Outlook, etc.)
Other Applications including Government Systems (i.e. time and attendance, accounting, scientific, security, supply, etc.) and Commercial Off-The-Shelf (COTS) systems.
None of the above.
13 Select from the list below, the types of interactions you have experienced as a regular part of a job. Answer to this question is required
Greet office visitors and direct them to the appropriate office or individual staff member
Explain administrative procedures to staff members
Answer office telephone and provide information to callers or refer the caller to the appropriate office or individual staff member
Interact with staff members and the public in a courteous and professional manner
None of the above
14 Select one statement that best describes your ability to retain composure under stressful situations when dealing with a variety of people. Answer to this question is required
My experience has not required me to deal with a variety of people in stressful situations.
I have limited experience in handling stressful situations that deal with a variety of people. When I have, my supervisor or a senior level person was there to assist me in these situations.
I served in positions where I maintained composure in stressful situations dealing with a variety of people. Most of the time, I was able to do this without the review or intervention of my supervisor or a senior level person.
I served in positions where I maintained composure in stressful situations dealing with a variety of people. I was able to do this without the review or intervention of my supervisor or senior level person.
15 Select the office equipment you have routinely used. Answer to this question is required
Fax machine
Photocopy machine
Calculator
Typewriter
Postage meter
Scanner
Personal computer
None of the above
16 Have you received an employee performance appraisal rating in the previous 12 months? Answer to this question is required
Yes
16.1 Indicate who officially rated your performance (e.g., immediate supervisor, 2nd level supervisor, acting supervisor, etc.). Also, indicate your rating in terms of the performance system (e.g., 3 level rating out of a 5-tier system; 2 level rating out of a 3-tier system; Pass rating out of a Pass/Fail system). Maximum length of 250 characters.
No
17 In the last three years, have you been recognized for your performance, accomplishments, and/or contributions at work? Answer to this question is required
Yes
17.1 Indicate the type of recognition received (e.g., monetary award, time off award, safety award, plaque, etc.), for what purpose, and from whom (e.g., supervisor, co-worker, community or government official). Maximum length of 250 characters. Gary Munson Team C
California Prison Industry Authority- North
Fresno, CA, USA
Job Description and Duties
***Prior to applying for any Custodian (CF) vacancy, you must first attain list eligibility by taking the Training & Experience Assessment exam via the Internet at
https://www.calpia.ca.gov/calpia/assets/File/hr/exams/2018/8PICU01.pdf , click Complete Self-Assessment***
Under the supervision of the Custodian Supervisor II, CF and direction of the Lead Custodian (CF) (Healthcare Facilities Maintenance), the incumbent performs the required janitorial services in keeping an assigned office, building, or area clean and orderly; to maintain order and supervise the conduct of inmates, to protect and maintain the safety of persons and property, may instruct, lead, or supervise inmates and other related work. Employees having regular, direct responsibility for work supervision, on-the-job training, and work performance evaluation of at least two inmates workers who substantially replace civil service employees for a total of at least 120 hours per pay period. This pay differential may also apply to employees having direct supervisory responsibility over incumbents who meet the conditions stated above. Employees must have valid, approved medical clearance. Performs the following duties while supervising/directing inmates and civil service employees providing janitorial services: sweeps, scrubs, mops, and waxes floors; vacuums rugs and carpets; cleans, dusts, and polishes cabinets, furniture, and woodwork; empties and cleans waste receptacles; cleans stairways, escalators, elevators, hallways, rest rooms, offices, and lobbies; cleans ceilings, walls, window shades, light fixtures, interior glass partitions, and venetian blinds; assists in moving and arranging furniture and equipment as required; polishes metalwork; turns out lights and locks doors and windows; refills lavatory supply dispensers; replaces light globes and tubes; operates scrubbers, buffers, and other equipment and machinery; as required.
You will find additional information about the job in the Duty Statement .
Working Conditions
Persons appointed to this position must be reasonably able to maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental, and emotional) situations encountered on the job without compromising their health and well-being or that of their fellow employees or that of inmates. Assignments during tour of duty may include sole responsibility for the supervision of inmates and/or the protection of personal and real property. Persons appointed to positions in this class are required to wear a personal alarm, and must carry a whistle at all times while on the worksite.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
CUSTODIAN (CORRECTIONAL FACILITY)
Additional Documents
Job Application Package Checklist
Duty Statement
Position Details
Job Code #:
JC-90150
Position #(s):
439-760-2006-PFT
Working Title:
Custodian, CF
Classification:
CUSTODIAN (CORRECTIONAL FACILITY)
$2,350.00 - $2,941.00
Position may receive a $190.00 per month Institutional Worker Supervision Pay (IWSP) Differential
# of Positions:
Multiple
Work Location:
Fresno County
Job Type:
Permanent, Full Time
Permanent, Intermittent
Limited Term, Full Time
Work Shift:
Work Hours May Vary
Work Week:
Work Days May Vary
Department Information
California Prison Industry Authority
Department Website: http://calpia.ca.gov
Special Requirements
Please indicate the classification and position number in the 'EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING' section of your application, failure to provide this information may result in elimination from the hiring process.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until Filled
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.jobs.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Prison Industry Authority
Attn: Human Resources
560 E Natoma Street
Folsom, CA 95630
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Human Resources
560 E Natoma Street
Folsom, CA 95630
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.jobs.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://calpia.ca.gov
Human Resources Contact: HFM Task Force Unit (916) 358-1789 HFMRecruitment@calpia.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact: EEO Coordinator (916) 358-2696 EEOcoordinator@calpia.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
LOCATION OF POSITION(S)
Pleasant Valley State Prison Healthcare Facilities Maintenance 24863 West Jayne Avenue Coalinga, CA 93210
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Aug 30, 2018
Full time
Job Description and Duties
***Prior to applying for any Custodian (CF) vacancy, you must first attain list eligibility by taking the Training & Experience Assessment exam via the Internet at
https://www.calpia.ca.gov/calpia/assets/File/hr/exams/2018/8PICU01.pdf , click Complete Self-Assessment***
Under the supervision of the Custodian Supervisor II, CF and direction of the Lead Custodian (CF) (Healthcare Facilities Maintenance), the incumbent performs the required janitorial services in keeping an assigned office, building, or area clean and orderly; to maintain order and supervise the conduct of inmates, to protect and maintain the safety of persons and property, may instruct, lead, or supervise inmates and other related work. Employees having regular, direct responsibility for work supervision, on-the-job training, and work performance evaluation of at least two inmates workers who substantially replace civil service employees for a total of at least 120 hours per pay period. This pay differential may also apply to employees having direct supervisory responsibility over incumbents who meet the conditions stated above. Employees must have valid, approved medical clearance. Performs the following duties while supervising/directing inmates and civil service employees providing janitorial services: sweeps, scrubs, mops, and waxes floors; vacuums rugs and carpets; cleans, dusts, and polishes cabinets, furniture, and woodwork; empties and cleans waste receptacles; cleans stairways, escalators, elevators, hallways, rest rooms, offices, and lobbies; cleans ceilings, walls, window shades, light fixtures, interior glass partitions, and venetian blinds; assists in moving and arranging furniture and equipment as required; polishes metalwork; turns out lights and locks doors and windows; refills lavatory supply dispensers; replaces light globes and tubes; operates scrubbers, buffers, and other equipment and machinery; as required.
You will find additional information about the job in the Duty Statement .
Working Conditions
Persons appointed to this position must be reasonably able to maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental, and emotional) situations encountered on the job without compromising their health and well-being or that of their fellow employees or that of inmates. Assignments during tour of duty may include sole responsibility for the supervision of inmates and/or the protection of personal and real property. Persons appointed to positions in this class are required to wear a personal alarm, and must carry a whistle at all times while on the worksite.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
CUSTODIAN (CORRECTIONAL FACILITY)
Additional Documents
Job Application Package Checklist
Duty Statement
Position Details
Job Code #:
JC-90150
Position #(s):
439-760-2006-PFT
Working Title:
Custodian, CF
Classification:
CUSTODIAN (CORRECTIONAL FACILITY)
$2,350.00 - $2,941.00
Position may receive a $190.00 per month Institutional Worker Supervision Pay (IWSP) Differential
# of Positions:
Multiple
Work Location:
Fresno County
Job Type:
Permanent, Full Time
Permanent, Intermittent
Limited Term, Full Time
Work Shift:
Work Hours May Vary
Work Week:
Work Days May Vary
Department Information
California Prison Industry Authority
Department Website: http://calpia.ca.gov
Special Requirements
Please indicate the classification and position number in the 'EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING' section of your application, failure to provide this information may result in elimination from the hiring process.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until Filled
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.jobs.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Prison Industry Authority
Attn: Human Resources
560 E Natoma Street
Folsom, CA 95630
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Human Resources
560 E Natoma Street
Folsom, CA 95630
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.jobs.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://calpia.ca.gov
Human Resources Contact: HFM Task Force Unit (916) 358-1789 HFMRecruitment@calpia.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact: EEO Coordinator (916) 358-2696 EEOcoordinator@calpia.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
LOCATION OF POSITION(S)
Pleasant Valley State Prison Healthcare Facilities Maintenance 24863 West Jayne Avenue Coalinga, CA 93210
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
This SUPPLY TECHNICIAN position, is located in the Army or Air National Guardand is part of the CA FMS 25 Fresno. CALIFORNIA NATIONAL GUARD MEMBERSHIP IS REQUIRED
Compatible Military Assignments: DMOS ENL: 25B, 36B, 51C, 88M, 88N, 89A, 89B, 92A, 92F, 92G, 92Y Non-DMOS/DAFSC applicants are encouraged to apply for the positions if experience is held. A two year compatibility waiver MAY be obtained.
Military Grades: E-4 through E-6
Qualifications
General Experience: Experience, education, or training in a variety of operations or situations concerned with substance or content of supply actions, requiring ability to decide course of action to take, considering the circumstances or conditions encountered. Experience using computer and automation systems. SUPPLY TECHNICIAN, GS-2005-7: Must have at least 12 months experience, education, or training which demonstrates a thorough knowledge of governing supply regulations, policies, procedures, and instructions applicable to the specific assignment. Experience conducting extensive searches for required information; reconstructing records for complex supply transactions; and/or provide supply operations support for activities involving specialized or unique supplies, equipment, or parts. Experience performing routine aspects of supply work based on practical knowledge of standard procedures, where assignments include individual case problems related to a limited segment in one of the major areas of supply management.
https://www.usajobs.gov/GetJob/ViewDetails/510542500
Tammy Henry
Sep 18, 2018
Full time
This SUPPLY TECHNICIAN position, is located in the Army or Air National Guardand is part of the CA FMS 25 Fresno. CALIFORNIA NATIONAL GUARD MEMBERSHIP IS REQUIRED
Compatible Military Assignments: DMOS ENL: 25B, 36B, 51C, 88M, 88N, 89A, 89B, 92A, 92F, 92G, 92Y Non-DMOS/DAFSC applicants are encouraged to apply for the positions if experience is held. A two year compatibility waiver MAY be obtained.
Military Grades: E-4 through E-6
Qualifications
General Experience: Experience, education, or training in a variety of operations or situations concerned with substance or content of supply actions, requiring ability to decide course of action to take, considering the circumstances or conditions encountered. Experience using computer and automation systems. SUPPLY TECHNICIAN, GS-2005-7: Must have at least 12 months experience, education, or training which demonstrates a thorough knowledge of governing supply regulations, policies, procedures, and instructions applicable to the specific assignment. Experience conducting extensive searches for required information; reconstructing records for complex supply transactions; and/or provide supply operations support for activities involving specialized or unique supplies, equipment, or parts. Experience performing routine aspects of supply work based on practical knowledge of standard procedures, where assignments include individual case problems related to a limited segment in one of the major areas of supply management.
https://www.usajobs.gov/GetJob/ViewDetails/510542500
Tammy Henry
Responsible for administering Sales & Rental orders for Machine, Lift, and Agricultural business. Provide information to customers regarding our products and services. Essential duties and responsibilities include the following. Other duties may be assigned. • Process new machine and attachment order requests from Sales Representatives. This includes confirming all specifications, communicating the order to Sales Administration, and follow up on the order for accuracy. • Input all new rental agreements for Sales Representatives. To include machine transfer, preparation, attachment installation, transportation, and monthly billing. • Input into DBS all new sale, rental conversion, and used sales from Sales Representative Sales Delivery Orders. Ensure that all aspects of the sale are completed to include attachment procurement, servicing, and transportation. • Audits and reconciles sales at the end of each month to ensure that all proper credits have been applied and that all trailing costs are accounted for. • Audits and reconciles attachment inventories on a weekly basis. • Arranges transportation of machines and attachments to other locations. • Receives new machines and attachments into inventory as they are received within the region. • Ensures that all new machines and attachments are pre-delivered. • In the absence of Sales Representatives field incoming customer calls, resolve or delegate as needed. Key Performance Metrics: • Inventory accuracy. • Customer Satisfaction as measured by Daniel Group rental surveys. • Company sales operational excellence metrics. Inventory accuracy.
Hunter Affonso
Team A
Sep 18, 2018
Full time
Responsible for administering Sales & Rental orders for Machine, Lift, and Agricultural business. Provide information to customers regarding our products and services. Essential duties and responsibilities include the following. Other duties may be assigned. • Process new machine and attachment order requests from Sales Representatives. This includes confirming all specifications, communicating the order to Sales Administration, and follow up on the order for accuracy. • Input all new rental agreements for Sales Representatives. To include machine transfer, preparation, attachment installation, transportation, and monthly billing. • Input into DBS all new sale, rental conversion, and used sales from Sales Representative Sales Delivery Orders. Ensure that all aspects of the sale are completed to include attachment procurement, servicing, and transportation. • Audits and reconciles sales at the end of each month to ensure that all proper credits have been applied and that all trailing costs are accounted for. • Audits and reconciles attachment inventories on a weekly basis. • Arranges transportation of machines and attachments to other locations. • Receives new machines and attachments into inventory as they are received within the region. • Ensures that all new machines and attachments are pre-delivered. • In the absence of Sales Representatives field incoming customer calls, resolve or delegate as needed. Key Performance Metrics: • Inventory accuracy. • Customer Satisfaction as measured by Daniel Group rental surveys. • Company sales operational excellence metrics. Inventory accuracy.
Hunter Affonso
Team A
You’ll have an opportunity to work with some of the most advanced and powerful equipment on earth • Total Rewards – Quinn offers competitive pay and benefits in addition to other rewards including profit sharing and training • Career Advancement - Ongoing technical and managerial training means dealer technicians follow exciting and fulfilling career paths • Advanced Training – Whether you’re a skilled or entry level technician, Quinn can provide you with education and training to further your career. • Pride in what you do – Your helping maintain and repair equipment that has an impact on your community • Great team environment – Quinn Company is a collaborative business that functions best as a team. SUMMARY Repair of Caterpillar and/or related equipment or components, following established procedures and guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Perform repairs with limited departmental supervision with higher level of responsibility for repair. • Possess tooling required by the service department. • Maintain good attendance and punctuality. • Disassemble and assemble machines/components. Recondition/repair as required. • Work overtime as required by workload and customer need. • Select proper tooling for any standard job and demonstrate proficiency with Cat diagnostic tools. • Perform diagnostics and organize appropriate repair procedures. • Successfully complete appropriate training sessions as required. • Demonstrate safe and proper application of hand, pneumatic and electric tools. • Perform tasks from verbal/written instructions and communicate effectively with supervisor and fellow employees. • Follow directions as given; follow company policies and procedures. • Build competencies and share skills with other technicians, retain acquired knowledge. • Treat customers and co-workers in a courteous and professional manner. • Be responsible and proactive for personal development and training requirements for growth. • Stay current with Cat product line. Utilize resources from Cat and Quinn Company. • Demonstrate and promote Quinn Company core values of Relationships, Integrity, Teamwork, Respect, Quality and Service. • Travel to other stores, customer sites and other dealer and Caterpillar facilities for work or training. • Work alternate shifts as required by workload. • Work in the field as required by manager or supervisor.
Hunter Affonso
Team A
Sep 18, 2018
Full time
You’ll have an opportunity to work with some of the most advanced and powerful equipment on earth • Total Rewards – Quinn offers competitive pay and benefits in addition to other rewards including profit sharing and training • Career Advancement - Ongoing technical and managerial training means dealer technicians follow exciting and fulfilling career paths • Advanced Training – Whether you’re a skilled or entry level technician, Quinn can provide you with education and training to further your career. • Pride in what you do – Your helping maintain and repair equipment that has an impact on your community • Great team environment – Quinn Company is a collaborative business that functions best as a team. SUMMARY Repair of Caterpillar and/or related equipment or components, following established procedures and guidelines. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following. Other duties may be assigned. • Perform repairs with limited departmental supervision with higher level of responsibility for repair. • Possess tooling required by the service department. • Maintain good attendance and punctuality. • Disassemble and assemble machines/components. Recondition/repair as required. • Work overtime as required by workload and customer need. • Select proper tooling for any standard job and demonstrate proficiency with Cat diagnostic tools. • Perform diagnostics and organize appropriate repair procedures. • Successfully complete appropriate training sessions as required. • Demonstrate safe and proper application of hand, pneumatic and electric tools. • Perform tasks from verbal/written instructions and communicate effectively with supervisor and fellow employees. • Follow directions as given; follow company policies and procedures. • Build competencies and share skills with other technicians, retain acquired knowledge. • Treat customers and co-workers in a courteous and professional manner. • Be responsible and proactive for personal development and training requirements for growth. • Stay current with Cat product line. Utilize resources from Cat and Quinn Company. • Demonstrate and promote Quinn Company core values of Relationships, Integrity, Teamwork, Respect, Quality and Service. • Travel to other stores, customer sites and other dealer and Caterpillar facilities for work or training. • Work alternate shifts as required by workload. • Work in the field as required by manager or supervisor.
Hunter Affonso
Team A
Position is responsible for repairing and installing production/manufacturing equipment. Inspects equipment for proper functioning and performs preventative maintenance duties per manufacturer's specifications. Diagnoses equipment malfunctions and makes repairs or adjustments as needed. Must have own hand tools. This position requires continuous work near heat, noise, gas, and chemicals. The position requires frequent lifting, climbing, standing, walking, crouching, squatting, bending and kneeling. The position may require weekend and/or holiday work. PRIMARY ACCOUNTABILITIES: · Perform preventative maintenance on production equipment · Repair all production equipment as needed · Perform breakdown analysis · Perform general housekeeping · Upgrade production lines with new equipment/technology · Work with outside contractors working on assigned line · Change line for package changeovers · Comply with GMP, safety, and audit standards · Work independently under limited supervision (self-management) · Documentation of work schedule and work tasks completed
HELPFUL EXPERIENCE: · Experience with basic electrical systems (e.g., starters, fuses, contacts, relays). · Experience with compressors/ammonia systems (e.g., refrigeration systems). · Experience with conveyers and airveyors (air cylinders, diverters, sensors, motor/speed controls). · Experience with electrical systems (installation, frequency drive, troubleshooting) · Experience with electronics (e.g., level probes, flow meters, drives/VFDs, etc.). · Experience with gearing and gear boxes (rebuilds, ordering parts, machining parts). · Experience with hydraulic systems (high pressure cylinders, pumps, valves, troubleshooting). · Experience with kinematics (e.g., line speed/sprocket size ratios, etc.).Review rating instructions. · Experience with packaging/high speed production (e.g., bottling, consumer products, etc.). · Experience with PLC (e.g., industrial maintenance, computer control systems, etc.). · Experience with pneumatics (solenoids, cylinders, motor brakes, reading, troubleshooting). · Experience with pneumatics/air compression (e.g., valves, cylinders, etc.). · Experience with preventative maintenance (computerized preventative charts/data). · Experience with pumps (e.g., troubleshooting, replacing seals/motors, understanding specs). · Experience with schematics (e.g., electrical blueprints with switches, starters, maps, relays). · Experience with SERVO (e.g., intelligent/robotic motors, in-coders, etc.). · Experience with troubleshooting (e.g., diagnostics, problem solving, etc.). · Experience working in team based environments (working together with others).
Hunter Affonso
Team A
Sep 18, 2018
Full time
Position is responsible for repairing and installing production/manufacturing equipment. Inspects equipment for proper functioning and performs preventative maintenance duties per manufacturer's specifications. Diagnoses equipment malfunctions and makes repairs or adjustments as needed. Must have own hand tools. This position requires continuous work near heat, noise, gas, and chemicals. The position requires frequent lifting, climbing, standing, walking, crouching, squatting, bending and kneeling. The position may require weekend and/or holiday work. PRIMARY ACCOUNTABILITIES: · Perform preventative maintenance on production equipment · Repair all production equipment as needed · Perform breakdown analysis · Perform general housekeeping · Upgrade production lines with new equipment/technology · Work with outside contractors working on assigned line · Change line for package changeovers · Comply with GMP, safety, and audit standards · Work independently under limited supervision (self-management) · Documentation of work schedule and work tasks completed
HELPFUL EXPERIENCE: · Experience with basic electrical systems (e.g., starters, fuses, contacts, relays). · Experience with compressors/ammonia systems (e.g., refrigeration systems). · Experience with conveyers and airveyors (air cylinders, diverters, sensors, motor/speed controls). · Experience with electrical systems (installation, frequency drive, troubleshooting) · Experience with electronics (e.g., level probes, flow meters, drives/VFDs, etc.). · Experience with gearing and gear boxes (rebuilds, ordering parts, machining parts). · Experience with hydraulic systems (high pressure cylinders, pumps, valves, troubleshooting). · Experience with kinematics (e.g., line speed/sprocket size ratios, etc.).Review rating instructions. · Experience with packaging/high speed production (e.g., bottling, consumer products, etc.). · Experience with PLC (e.g., industrial maintenance, computer control systems, etc.). · Experience with pneumatics (solenoids, cylinders, motor brakes, reading, troubleshooting). · Experience with pneumatics/air compression (e.g., valves, cylinders, etc.). · Experience with preventative maintenance (computerized preventative charts/data). · Experience with pumps (e.g., troubleshooting, replacing seals/motors, understanding specs). · Experience with schematics (e.g., electrical blueprints with switches, starters, maps, relays). · Experience with SERVO (e.g., intelligent/robotic motors, in-coders, etc.). · Experience with troubleshooting (e.g., diagnostics, problem solving, etc.). · Experience working in team based environments (working together with others).
Hunter Affonso
Team A
Position fills in for delivery drivers who are not available for their shifts (due to vacation, illness, etc.). Routes for the relief driver typically change day to day. Position delivers products to stores on an established or contingency route or via dynamic dispatch to customers including convenience and gas stores, small supermarkets, drug stores, across a wide variety of weather conditions. Drives the delivery vehicle to a location, unloads and brings products into the store. Is responsible for ongoing rotating and stocking of products on store shelves, displays, vending equipment, and in coolers. Builds small displays and sets up promotional materials such as pricing signs and banners. Generates invoices and is responsible for daily settlement of cash and charges. Has frequent interaction with store management. This position is labor intensive, requires lifting, loading and pushing/pulling cases ranging from 20-45 pounds per case repeatedly during work hours. It also requires reaching, squatting, and bending while delivering and merchandising products in the store. PRIMARY ACCOUNTABILITIES: * Deliver products and execute all promotions * Service all scheduled customers by the end of shift * Merchandise all accounts to local standards * Follow DOT regulations* Establish positive working relationships with primary contact at each account * Regular, reliable, predictable attendance
Hunter Affonso
Team A
Sep 18, 2018
Full time
Position fills in for delivery drivers who are not available for their shifts (due to vacation, illness, etc.). Routes for the relief driver typically change day to day. Position delivers products to stores on an established or contingency route or via dynamic dispatch to customers including convenience and gas stores, small supermarkets, drug stores, across a wide variety of weather conditions. Drives the delivery vehicle to a location, unloads and brings products into the store. Is responsible for ongoing rotating and stocking of products on store shelves, displays, vending equipment, and in coolers. Builds small displays and sets up promotional materials such as pricing signs and banners. Generates invoices and is responsible for daily settlement of cash and charges. Has frequent interaction with store management. This position is labor intensive, requires lifting, loading and pushing/pulling cases ranging from 20-45 pounds per case repeatedly during work hours. It also requires reaching, squatting, and bending while delivering and merchandising products in the store. PRIMARY ACCOUNTABILITIES: * Deliver products and execute all promotions * Service all scheduled customers by the end of shift * Merchandise all accounts to local standards * Follow DOT regulations* Establish positive working relationships with primary contact at each account * Regular, reliable, predictable attendance
Hunter Affonso
Team A
The person in this position is responsible making facility repairs, for keeping the building in good, working condition and will be responsible for the following area(s):
Electrical systems including lighting
Facility landscaping/ fencing
Warehouse Racking
Recycling equipment
High speed doors and metal roll up doors
Dock levelers
Automatic gate controls/ troubleshooting
Plumping and drains
HVAC equipment
Follows all applicable safety rules and procedures
This person will also be the facility point of contact for outside vendor and will communicate with facilities management about any work that requires outside expert assistance
Hunter Affonso
Team A
Sep 18, 2018
Full time
The person in this position is responsible making facility repairs, for keeping the building in good, working condition and will be responsible for the following area(s):
Electrical systems including lighting
Facility landscaping/ fencing
Warehouse Racking
Recycling equipment
High speed doors and metal roll up doors
Dock levelers
Automatic gate controls/ troubleshooting
Plumping and drains
HVAC equipment
Follows all applicable safety rules and procedures
This person will also be the facility point of contact for outside vendor and will communicate with facilities management about any work that requires outside expert assistance
Hunter Affonso
Team A
Job Description Summary:
Dedicated Contract Services specializes in total supply chain management solutions, customized to meet each client’s needs. We serve customers in over 450 locations, ranging from but not limited to, retail, food and restaurant, agriculture and the oil industry. We are expected to double in size in the next five years – We are not slowing down!
Job Description:
What does an Operations Management Trainee do?
As an Operations Management Trainee we will provide you with training and on the job experience so that in 3-6 months you will be ready to step into a full leadership role at a customer’s account. You will have the ability to make important decisions that have a direct impact on the business and will help you grow in your professional career. It won’t be easy and you will be challenged along the way, but we will be right there with you to offer guidance and support.
Here’s what your day will look like:
You will work with your customers to understand and deliver the customer value proposition that we promised our customers as you manage the execution of their transportation needs.
You will lead and retain a group of company drivers to fulfill the needs of the customer and maximize productivity
Understand and monitor compliance with safety and DOT regulations
Full management responsibility over all equipment assigned to your account.
Look for opportunities to increase the efficiency of the account. Example: If most of your equipment is empty on the way back to your account then it is not making money. You can look for opportunities with other transportation partners (internal and external) to fill the backhauls.
So, do you have what it takes?
Must be a self starter and self -driven
Ability to work in a fast paced and changing environment
Ability to build solid relationships with customers and drivers
Willingness to learn
Ability to relocate within the region. That means, after training you will run the day to day operations with your team at an assigned account within the region.
Must be willing to work flexible hours during training. This isn’t a 8-5 job, you’re managing a business.
College degree OR 3 years of supervisory experience OR Military Non Commissioned Officer, minimum E4
What will you get in return, you ask?
Base salary and bonus potential after completion of the training program. Bonus is based on overall performance and profitability of the assigned account.
Experience working for the largest Dedicated Transportation provider. That’s not all. We are looking to double in size in the next 5 years. That means more opportunities for you.
Work for a large company, but still small enough to be on a first name basis with everyone
Develop your interpersonal skills and gain customer knowledge and industry experience. The learning never stops.
Growth and career advancement. After a year to a year and half, you could be managing a $3-5M account with the support of J.B. Hunt right behind you. You’ll have the freedom to manage, set direction and lead a team.
Team C
Gary Munson
Aug 30, 2018
Full time
Job Description Summary:
Dedicated Contract Services specializes in total supply chain management solutions, customized to meet each client’s needs. We serve customers in over 450 locations, ranging from but not limited to, retail, food and restaurant, agriculture and the oil industry. We are expected to double in size in the next five years – We are not slowing down!
Job Description:
What does an Operations Management Trainee do?
As an Operations Management Trainee we will provide you with training and on the job experience so that in 3-6 months you will be ready to step into a full leadership role at a customer’s account. You will have the ability to make important decisions that have a direct impact on the business and will help you grow in your professional career. It won’t be easy and you will be challenged along the way, but we will be right there with you to offer guidance and support.
Here’s what your day will look like:
You will work with your customers to understand and deliver the customer value proposition that we promised our customers as you manage the execution of their transportation needs.
You will lead and retain a group of company drivers to fulfill the needs of the customer and maximize productivity
Understand and monitor compliance with safety and DOT regulations
Full management responsibility over all equipment assigned to your account.
Look for opportunities to increase the efficiency of the account. Example: If most of your equipment is empty on the way back to your account then it is not making money. You can look for opportunities with other transportation partners (internal and external) to fill the backhauls.
So, do you have what it takes?
Must be a self starter and self -driven
Ability to work in a fast paced and changing environment
Ability to build solid relationships with customers and drivers
Willingness to learn
Ability to relocate within the region. That means, after training you will run the day to day operations with your team at an assigned account within the region.
Must be willing to work flexible hours during training. This isn’t a 8-5 job, you’re managing a business.
College degree OR 3 years of supervisory experience OR Military Non Commissioned Officer, minimum E4
What will you get in return, you ask?
Base salary and bonus potential after completion of the training program. Bonus is based on overall performance and profitability of the assigned account.
Experience working for the largest Dedicated Transportation provider. That’s not all. We are looking to double in size in the next 5 years. That means more opportunities for you.
Work for a large company, but still small enough to be on a first name basis with everyone
Develop your interpersonal skills and gain customer knowledge and industry experience. The learning never stops.
Growth and career advancement. After a year to a year and half, you could be managing a $3-5M account with the support of J.B. Hunt right behind you. You’ll have the freedom to manage, set direction and lead a team.
Team C
Gary Munson
POSITION SUMMARY Provides targeted, personalized service based on a holistic view of the member, benefits, health information, and through engagement. Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence. Engages, consults and educates members by delivering individualized programs based upon the members unique needs and preferences. Utilizes resources to assist customers in understanding components of the Aetna products including claims, accumulators, usage and balances, and cost sharing. Fundamental Components: A Health Concierge answers questions and resolves issues as a single-point-of-contact based on phone calls from plan sponsors and members. We provide a customized interaction based on customer preference and individualized needs. Takes ownership of each customer contact to resolve their issues and connect them with additional services as appropriate and responds quickly to meet customer needs and resolve problems while avoiding over-committing. A Health Concierge takes immediate action when confronted with a problem or made aware of a situation and identifies member needs beyond the initial inquiry by answering the unasked questions. Coordinates efforts both internally and across departments to successfully resolve service issues and develop process improvement intended to enhance the overall delivery of service and works collaboratively with colleagues to deliver the best customer experience. Educates and assists customers on various elements of benefit plan information and available services created to enhance the overall customer service experience with the company (i.e. assistance with Aetna Navigator, Consultation Opportunities Simple Steps, Cost of Care Tools, Natural Alternatives Program, etc). Through in-depth analysis, identifies trends and any emerging customer service issues and works to develop solutions to address potential problems and/or plan features of interest as an approach to improve understanding of benefit plans and increase post-enrollment member satisfaction. May participate in preparation and presentation of client specific presentations. BACKGROUND/EXPERIENCE desired: Customer Service experiences in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. Effective communication skills, both verbal and written Effective organizational skills and ability to manage multiple tasks. EDUCATION The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience. FUNCTIONAL EXPERIENCES Functional - Customer Service/Customer Service - Member Services - Traditional products/1-3 Years TECHNOLOGY EXPERIENCES Technical - Desktop Tools/Microsoft Outlook/1-3 Years/End User Technical - Desktop Tools/Microsoft Word/1-3 Years/End User Technical - Desktop Tools/Microsoft SharePoint/1-3 Years/End User REQUIRED SKILLS Service/Demonstrating Service Discipline/ADVANCED Service/Handling Service Challenges/ADVANCED Service/Providing Solutions to Constituent Needs/FOUNDATION DESIRED SKILLS Leadership/Creating Accountability/FOUNDATION Leadership/Driving a Culture of Compliance/FOUNDATION Service/Creating a Differentiated Service Experience/FOUNDATION ADDITIONAL JOB INFORMATION Our Government Services team is hiring Health Concierge to support growth in our Public Sector & Labor membership. Customer Service is the important first-line of contact with customers, setting the tone for how members, doctors and plan sponsor groups view our company. It provides members with the right information at the right time to help them make better decisions about their health and health care. Must be able to work an 8-hour shift between 7:00 AM to 7:00 PM, Monday through Friday, schedules may rotate. Excellent attendance and punctuality are requirements of this position. Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives. Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities. We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Team C
Gary Munson
Aug 30, 2018
Full time
POSITION SUMMARY Provides targeted, personalized service based on a holistic view of the member, benefits, health information, and through engagement. Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence. Engages, consults and educates members by delivering individualized programs based upon the members unique needs and preferences. Utilizes resources to assist customers in understanding components of the Aetna products including claims, accumulators, usage and balances, and cost sharing. Fundamental Components: A Health Concierge answers questions and resolves issues as a single-point-of-contact based on phone calls from plan sponsors and members. We provide a customized interaction based on customer preference and individualized needs. Takes ownership of each customer contact to resolve their issues and connect them with additional services as appropriate and responds quickly to meet customer needs and resolve problems while avoiding over-committing. A Health Concierge takes immediate action when confronted with a problem or made aware of a situation and identifies member needs beyond the initial inquiry by answering the unasked questions. Coordinates efforts both internally and across departments to successfully resolve service issues and develop process improvement intended to enhance the overall delivery of service and works collaboratively with colleagues to deliver the best customer experience. Educates and assists customers on various elements of benefit plan information and available services created to enhance the overall customer service experience with the company (i.e. assistance with Aetna Navigator, Consultation Opportunities Simple Steps, Cost of Care Tools, Natural Alternatives Program, etc). Through in-depth analysis, identifies trends and any emerging customer service issues and works to develop solutions to address potential problems and/or plan features of interest as an approach to improve understanding of benefit plans and increase post-enrollment member satisfaction. May participate in preparation and presentation of client specific presentations. BACKGROUND/EXPERIENCE desired: Customer Service experiences in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. Effective communication skills, both verbal and written Effective organizational skills and ability to manage multiple tasks. EDUCATION The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience. FUNCTIONAL EXPERIENCES Functional - Customer Service/Customer Service - Member Services - Traditional products/1-3 Years TECHNOLOGY EXPERIENCES Technical - Desktop Tools/Microsoft Outlook/1-3 Years/End User Technical - Desktop Tools/Microsoft Word/1-3 Years/End User Technical - Desktop Tools/Microsoft SharePoint/1-3 Years/End User REQUIRED SKILLS Service/Demonstrating Service Discipline/ADVANCED Service/Handling Service Challenges/ADVANCED Service/Providing Solutions to Constituent Needs/FOUNDATION DESIRED SKILLS Leadership/Creating Accountability/FOUNDATION Leadership/Driving a Culture of Compliance/FOUNDATION Service/Creating a Differentiated Service Experience/FOUNDATION ADDITIONAL JOB INFORMATION Our Government Services team is hiring Health Concierge to support growth in our Public Sector & Labor membership. Customer Service is the important first-line of contact with customers, setting the tone for how members, doctors and plan sponsor groups view our company. It provides members with the right information at the right time to help them make better decisions about their health and health care. Must be able to work an 8-hour shift between 7:00 AM to 7:00 PM, Monday through Friday, schedules may rotate. Excellent attendance and punctuality are requirements of this position. Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence. Together we will empower people to live healthier lives. Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities. We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.
Team C
Gary Munson
Enhance readiness and improve sustainability of Army Maintenance Support Activity (AMSA) and Equipment Concentration Site (ECS) operations. Requirements: • Knowledge and skills necessary to control and track the acquisition, inventory, use, handling, disposition, reporting, and training for the: o Hazardous Material Management Program (DA PAM 710-1) o Environmental Protection and Enhancement Program (AR 200-1) o Safety and Occupation Health Program (AR 385-10, DA PAM 385-1) o Safety of Use Messages (SOUM, AR 750-6) o Army Driver and Operator Standardization Program (AR 600-55) o Army Modification Program (Modification Work Orders, AR 750-10) o Depot Overhaul (Rebuild) Program (USARC Reg 750-1) o Corrosion Prevention and Control Program (AR 750-59) o Test, Measurement, and Diagnostic Equipment (TMDE) Program (AR 750-43) o Army Warranty Program (AR 700-139) o Army Oil Analysis Program (AOAP, AR 750-43) o Shop Library • Ability to obtain a favorably adjudicated National Agency Check with Written Inquiries (NACI) or superior investigation conducted by the Office of Personnel Management (OPM) • Preferred: o Class A Commercial Driver’s License (CDL) with Hazardous Materials (HAZMAT) endorsement o Previous U.S. Army Reserve/Military experience XOtech, LLC is committed to a drug free workplace. It is the intent of XOtech to provide a healthy and productive work force and safe working conditions free from the effects of drugs and alcohol. XOtech performs pre-employment substance abuse testing as well as post-accident, random and reasonable suspicion testing. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Team C
Gary Munson
Aug 30, 2018
Full time
Enhance readiness and improve sustainability of Army Maintenance Support Activity (AMSA) and Equipment Concentration Site (ECS) operations. Requirements: • Knowledge and skills necessary to control and track the acquisition, inventory, use, handling, disposition, reporting, and training for the: o Hazardous Material Management Program (DA PAM 710-1) o Environmental Protection and Enhancement Program (AR 200-1) o Safety and Occupation Health Program (AR 385-10, DA PAM 385-1) o Safety of Use Messages (SOUM, AR 750-6) o Army Driver and Operator Standardization Program (AR 600-55) o Army Modification Program (Modification Work Orders, AR 750-10) o Depot Overhaul (Rebuild) Program (USARC Reg 750-1) o Corrosion Prevention and Control Program (AR 750-59) o Test, Measurement, and Diagnostic Equipment (TMDE) Program (AR 750-43) o Army Warranty Program (AR 700-139) o Army Oil Analysis Program (AOAP, AR 750-43) o Shop Library • Ability to obtain a favorably adjudicated National Agency Check with Written Inquiries (NACI) or superior investigation conducted by the Office of Personnel Management (OPM) • Preferred: o Class A Commercial Driver’s License (CDL) with Hazardous Materials (HAZMAT) endorsement o Previous U.S. Army Reserve/Military experience XOtech, LLC is committed to a drug free workplace. It is the intent of XOtech to provide a healthy and productive work force and safe working conditions free from the effects of drugs and alcohol. XOtech performs pre-employment substance abuse testing as well as post-accident, random and reasonable suspicion testing. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Team C
Gary Munson
Description:
Under general supervision, deliver exceptional customer service by supporting the ServiceDepartment by assisting customers on the phone and in person before, during and after service/repair processes.
Principle Duties andResponsibilities:
· Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction.
· Assist Customer Advisors/Service Consultants with customers when needed.
· Answer basic service department questions, schedule service appointments, route customers’ calls.
· Provide written messages to the responsible party in a timely manner.
· Complete reminder calls for customers scheduled for an appointment
· Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments
· Contact customers with Repair Requests to schedule appointments
· File repair orders and all supporting documentation daily.
· Audit all sublet invoices to ensure they are processed and resolved per CarMax Guidelines.
· Ensure the loaner log and dealer tags are always in compliance with audit requirements.
Job Specifications:
· Accountable to Associate 1 Competency Model
· Demonstrate exceptional interpersonal, communication, and customer service skills.
· Demonstrate exceptional telephone etiquette and active listening skills.
· Execute Retail Service Standardized Work
· Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.
· Maintain or exceed the CarMax guidelines for customer satisfaction.
· Read, interpret and transcribe data in order to maintain proper records.
· Intermediate computer skills including spreadsheet knowledge.
· Successfully work with associates in other departments within the store.
· Perform multiple duties in a high-energy, fast-paced working environment.
· Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.
· Stay current in CarMax provided training in all areas of the Service process.
· Possess intermediate computer skills
WorkingConditions:
· Primarily indoor environment; may include working at times in noisy conditions.
· May require sitting or standing for extended periods of time.
· Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.
· Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
Team C
Anthony Altemoos
Aug 30, 2018
Full time
Description:
Under general supervision, deliver exceptional customer service by supporting the ServiceDepartment by assisting customers on the phone and in person before, during and after service/repair processes.
Principle Duties andResponsibilities:
· Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction.
· Assist Customer Advisors/Service Consultants with customers when needed.
· Answer basic service department questions, schedule service appointments, route customers’ calls.
· Provide written messages to the responsible party in a timely manner.
· Complete reminder calls for customers scheduled for an appointment
· Assist the service department in contacting customers once special ordered parts have arrived to schedule appointments
· Contact customers with Repair Requests to schedule appointments
· File repair orders and all supporting documentation daily.
· Audit all sublet invoices to ensure they are processed and resolved per CarMax Guidelines.
· Ensure the loaner log and dealer tags are always in compliance with audit requirements.
Job Specifications:
· Accountable to Associate 1 Competency Model
· Demonstrate exceptional interpersonal, communication, and customer service skills.
· Demonstrate exceptional telephone etiquette and active listening skills.
· Execute Retail Service Standardized Work
· Provide exceptional customer service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes.
· Maintain or exceed the CarMax guidelines for customer satisfaction.
· Read, interpret and transcribe data in order to maintain proper records.
· Intermediate computer skills including spreadsheet knowledge.
· Successfully work with associates in other departments within the store.
· Perform multiple duties in a high-energy, fast-paced working environment.
· Demonstrate above average communication skills with the ability to speak and listen effectively when dealing with customers/associates, both in person and over the phone.
· Stay current in CarMax provided training in all areas of the Service process.
· Possess intermediate computer skills
WorkingConditions:
· Primarily indoor environment; may include working at times in noisy conditions.
· May require sitting or standing for extended periods of time.
· Flexible work hours with shifts that may include nights, weekends, holiday, and 12-hour days.
· Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
Team C
Anthony Altemoos
Purchases, stores, and issues parts for earthmoving equipment. • Utilize necessary shop manuals to ascertain type and specification of parts. • Develop and maintain business relationships with vendors to order and expedite the delivery of parts through meeting with vendors, making telephone calls, sending telegraphs, or contacting vendors by mail to ensure quality customer service is provided. • Compares invoices against requisitions to verify quality and quantity of merchandise received. • Maintain an inventory of parts issued to workers upon request. • Maintain parts inventory lists through accurately tracking records for parts received and issued, paying close attention to detail and taking the initiative to resolve problems that may arise. • Requisitions parts from central parts department.
Hunter Affonso
Team A
Aug 28, 2018
Full time
Purchases, stores, and issues parts for earthmoving equipment. • Utilize necessary shop manuals to ascertain type and specification of parts. • Develop and maintain business relationships with vendors to order and expedite the delivery of parts through meeting with vendors, making telephone calls, sending telegraphs, or contacting vendors by mail to ensure quality customer service is provided. • Compares invoices against requisitions to verify quality and quantity of merchandise received. • Maintain an inventory of parts issued to workers upon request. • Maintain parts inventory lists through accurately tracking records for parts received and issued, paying close attention to detail and taking the initiative to resolve problems that may arise. • Requisitions parts from central parts department.
Hunter Affonso
Team A
Basic Functions: Assist the Maintenance Foreman to insure a safe, compliant and efficient operating fleet by helping with all daily fleet and maintenance activities. Recommend improvements to enhance the operational efficiency and safety of the equipment and department. Principal Duties & Responsibilities: • Works with Maintenance Foreman to determine daily workload. • Performs daily routine and repair maintenance on heavy landfill equipment, garbage collection vehicles and satellite collection trucks. • Assists with maintaining all parts and materials inventory. • Communicates repair issues on a timely basis. • Complies with all maintenance shop policies and procedures. • Reports any unsafe conditions and or practices. • Ensures the cleanliness and good-working order of the maintenance shop and equipment. • Participates in safety training for the maintenance staff. • Updates and submits required reporting/paperwork to management in a timely manner. • Performs general maintenance of the company buildings. • Other special projects, implementations and tasks as assigned. Core Competencies • Set high work standards and motivate others • Ability to communicate with management • Focus on safety, quality and details • Use technical and professional knowledge and acquired skills Required and Preferred Qualifications (Skills, Education and Experience) • High School Diploma • Minimum 3-years related maintenance experience • Ability to pass a pre-employment drug screening • ASE Certifications a plus • California Brake Inspector certified a plus • 3-5 years hydraulic experience • 3-5 years MIG and or stick welding
Natasha Glynn
Team C
Aug 23, 2018
Full time
Basic Functions: Assist the Maintenance Foreman to insure a safe, compliant and efficient operating fleet by helping with all daily fleet and maintenance activities. Recommend improvements to enhance the operational efficiency and safety of the equipment and department. Principal Duties & Responsibilities: • Works with Maintenance Foreman to determine daily workload. • Performs daily routine and repair maintenance on heavy landfill equipment, garbage collection vehicles and satellite collection trucks. • Assists with maintaining all parts and materials inventory. • Communicates repair issues on a timely basis. • Complies with all maintenance shop policies and procedures. • Reports any unsafe conditions and or practices. • Ensures the cleanliness and good-working order of the maintenance shop and equipment. • Participates in safety training for the maintenance staff. • Updates and submits required reporting/paperwork to management in a timely manner. • Performs general maintenance of the company buildings. • Other special projects, implementations and tasks as assigned. Core Competencies • Set high work standards and motivate others • Ability to communicate with management • Focus on safety, quality and details • Use technical and professional knowledge and acquired skills Required and Preferred Qualifications (Skills, Education and Experience) • High School Diploma • Minimum 3-years related maintenance experience • Ability to pass a pre-employment drug screening • ASE Certifications a plus • California Brake Inspector certified a plus • 3-5 years hydraulic experience • 3-5 years MIG and or stick welding
Natasha Glynn
Team C
DESCRIPTION
About Amazon “We actively seek leaders who can invent, think big, have a bias for action and deliver results on behalf of our customers. These principles look very familiar to men and women who have served our country in the armed forces, and we find that their experience leading people is invaluable in our fast-paced work environment.” - Jeff Bezos At Amazon, thousands of veterans and military spouses are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers – influencing change across the globe. We believe a career change from the military to a civilian role at Amazon is a natural transition because of the robust programs Amazon offers to help employees succeed, including a vast internal network of veterans that offer mentoring, learnings, and support. Read more about us. When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us: minority, female, gender identity, disability, or sexual orientation. See why diversity is important to us. Amazon Operations Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing - some of our centers across the United States and Canada are over 1 million square feet! Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience. Watch videos on our team members As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates; one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team during a shift to maintain the highest levels of safety, quality, attendance performance and engagement are maintained. To achieve this, managers are expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving. Key responsibilities include: · Supporting all safety programs and OSHA compliance to ensure a safe work environment for all Associates · Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality · Partnering with the management team to establish and maintain quality control standards · Proactively identifying and leading process improvement initiatives and Lean tools · Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor · Leading and developing a team of Amazon associates · Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed · Ensuring procedures are followed for building security and product loss prevention · Creating, managing, and supporting recognition and communication programs WHAT DO WE OFFER? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. We grant each employee ownership in the company, including Amazon stock awards and a matching 401(k) program. But, if you’re not in it for those perks, here is one more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Jeff Bezos’s most recent letter to shareholders sums it all up pretty well. Find it at https://www.sec.gov/Archives/edgar/data/1018724/000119312516530910/d168744dex991.htm
BASIC QUALIFICATIONS
· Basic Qualifications · You have a completed bachelor’s degree or 2+ years of Amazon experience · You are authorized to work in the US without sponsorship. · You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round. In addition, you are flexible to work on any type of assigned shift (nights, weekends, etc.). · You pride yourself in leading others; you have direct management experience and have been responsible for your employees’ performance. · You have an eye for efficiency and have experience identifying and executing process improvement initiatives. - Willingness to relocate if needed
PREFERRED QUALIFICATIONS
Preferred Qualifications · You have a bachelor’s degree in Engineering, Operations, or a related field. · You have over 3 years of management experience in a manufacturing, production or distribution environment. · You are leader and exhibit that in you every day work. You not only have experience in managing a team of 30+ employees, you also lead process improvements though Lean process, Kaizen, and Six Sigma. · You have the ability to thrive in an ambiguous environment, and when given a deadline you know how to motivate yourself and meet it. · You don’t hesitate in public speaking or writing a paper. You have strong verbal and written communication skills. · You enjoy analytical work and using data to provide thought-provoking and workable solutions. Data is what you look to when given a problem to solve. · You typically volunteer to lead projects and help your team achieve goals. You have a track record of taking ownership and driving results. We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical warehouse activities given reasonable accommodation. These activities include the following: · Lifting and moving material up to 49 pounds each · Bending, lifting, stretching and reaching both below the waist and above the head · Frequent walking in the building and around area; facilities are over a quarter mile in length · Standing and walking for up to 10-12 hours a day · Ascending and descending ladders, stairs, and gangways safely and without limitation
Natasha Glynn
Team C
Aug 17, 2018
Full time
DESCRIPTION
About Amazon “We actively seek leaders who can invent, think big, have a bias for action and deliver results on behalf of our customers. These principles look very familiar to men and women who have served our country in the armed forces, and we find that their experience leading people is invaluable in our fast-paced work environment.” - Jeff Bezos At Amazon, thousands of veterans and military spouses are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers – influencing change across the globe. We believe a career change from the military to a civilian role at Amazon is a natural transition because of the robust programs Amazon offers to help employees succeed, including a vast internal network of veterans that offer mentoring, learnings, and support. Read more about us. When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us: minority, female, gender identity, disability, or sexual orientation. See why diversity is important to us. Amazon Operations Operations is at the heart of Amazon business. We are known for our speed, accuracy and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing - some of our centers across the United States and Canada are over 1 million square feet! Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience. Watch videos on our team members As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates; one of your main focuses will be motivating, mentoring, and coaching your team. You will be responsible for engaging your team during a shift to maintain the highest levels of safety, quality, attendance performance and engagement are maintained. To achieve this, managers are expected to provide their associates with the tools needed for success as well as keenly drive productivity and efficiency through data-driven decisions and analytical problem-solving. Key responsibilities include: · Supporting all safety programs and OSHA compliance to ensure a safe work environment for all Associates · Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality · Partnering with the management team to establish and maintain quality control standards · Proactively identifying and leading process improvement initiatives and Lean tools · Building and executing productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Area Managers to balance labor · Leading and developing a team of Amazon associates · Communicating policies to associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed · Ensuring procedures are followed for building security and product loss prevention · Creating, managing, and supporting recognition and communication programs WHAT DO WE OFFER? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. We grant each employee ownership in the company, including Amazon stock awards and a matching 401(k) program. But, if you’re not in it for those perks, here is one more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Jeff Bezos’s most recent letter to shareholders sums it all up pretty well. Find it at https://www.sec.gov/Archives/edgar/data/1018724/000119312516530910/d168744dex991.htm
BASIC QUALIFICATIONS
· Basic Qualifications · You have a completed bachelor’s degree or 2+ years of Amazon experience · You are authorized to work in the US without sponsorship. · You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round. In addition, you are flexible to work on any type of assigned shift (nights, weekends, etc.). · You pride yourself in leading others; you have direct management experience and have been responsible for your employees’ performance. · You have an eye for efficiency and have experience identifying and executing process improvement initiatives. - Willingness to relocate if needed
PREFERRED QUALIFICATIONS
Preferred Qualifications · You have a bachelor’s degree in Engineering, Operations, or a related field. · You have over 3 years of management experience in a manufacturing, production or distribution environment. · You are leader and exhibit that in you every day work. You not only have experience in managing a team of 30+ employees, you also lead process improvements though Lean process, Kaizen, and Six Sigma. · You have the ability to thrive in an ambiguous environment, and when given a deadline you know how to motivate yourself and meet it. · You don’t hesitate in public speaking or writing a paper. You have strong verbal and written communication skills. · You enjoy analytical work and using data to provide thought-provoking and workable solutions. Data is what you look to when given a problem to solve. · You typically volunteer to lead projects and help your team achieve goals. You have a track record of taking ownership and driving results. We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical warehouse activities given reasonable accommodation. These activities include the following: · Lifting and moving material up to 49 pounds each · Bending, lifting, stretching and reaching both below the waist and above the head · Frequent walking in the building and around area; facilities are over a quarter mile in length · Standing and walking for up to 10-12 hours a day · Ascending and descending ladders, stairs, and gangways safely and without limitation
Natasha Glynn
Team C
Contract Security Entry Level to Management Roles -
Many people take Entry Level Security work while they go to school or pursue a career in Law Enforcement. Entry Level can pay $14 to $20 per hour depending on experience and location. In addition there are many overtime opportunities!
Others will make Contract Security a Career! Account Managers Can make more that $80,000 a year Depending on Experience and Location.
Thank you for your interest in working for Securitas Security Services USA, Inc.. We are a nationwide provider of security solutions with many employment opportunities across the country. We are an equal opportunity employer committed to a diverse workforce. Our core values are integrity, vigilance and helpfulness to our customers and the communities we service. Therefore, we are looking for individuals to join our organization who share the same values. Again, thank you for your interest in working for Securitas Security Services USA, Inc.. You will now begin the first step in the hiring process. Good luck! We are currently looking for qualified people to fill the following positions at most of our locations:
- Healthcare - Flex Officer
- Healthcare - Lead Officer
- Healthcare - Security Officer
- Healthcare - Security Specialist
- Healthcare - Security Systems Specialist
- Healthcare - SOC Dispatch Officer
- Healthcare - SOC Supervisor
- Healthcare - Supervisor
- Security Officer - Bilingual
- Special Event Security Guard
- SUSA Airport Security Officer
- SUSA Armed Mobile/Patrol Officer
- SUSA Armed Security Officer
- SUSA Emergency Medical Technician (EMT) Officer
- SUSA Fire Inspector
- SUSA Flex Officer
- SUSA Mobile/Patrol Officer
- SUSA Receptionist Officer
- SUSA Security Officer - Healthcare
- SUSA Security Officer - Regular
- SUSA Security Officer - Veteran Jobs Mission
- SUSA Security Specialty
- SUSA Site Manager
- SUSA Special Event Security Officer
- SUSA Supervisor Anthony Altemoos Team C Team Charlie
Jan 25, 2018
Full time
Contract Security Entry Level to Management Roles -
Many people take Entry Level Security work while they go to school or pursue a career in Law Enforcement. Entry Level can pay $14 to $20 per hour depending on experience and location. In addition there are many overtime opportunities!
Others will make Contract Security a Career! Account Managers Can make more that $80,000 a year Depending on Experience and Location.
Thank you for your interest in working for Securitas Security Services USA, Inc.. We are a nationwide provider of security solutions with many employment opportunities across the country. We are an equal opportunity employer committed to a diverse workforce. Our core values are integrity, vigilance and helpfulness to our customers and the communities we service. Therefore, we are looking for individuals to join our organization who share the same values. Again, thank you for your interest in working for Securitas Security Services USA, Inc.. You will now begin the first step in the hiring process. Good luck! We are currently looking for qualified people to fill the following positions at most of our locations:
- Healthcare - Flex Officer
- Healthcare - Lead Officer
- Healthcare - Security Officer
- Healthcare - Security Specialist
- Healthcare - Security Systems Specialist
- Healthcare - SOC Dispatch Officer
- Healthcare - SOC Supervisor
- Healthcare - Supervisor
- Security Officer - Bilingual
- Special Event Security Guard
- SUSA Airport Security Officer
- SUSA Armed Mobile/Patrol Officer
- SUSA Armed Security Officer
- SUSA Emergency Medical Technician (EMT) Officer
- SUSA Fire Inspector
- SUSA Flex Officer
- SUSA Mobile/Patrol Officer
- SUSA Receptionist Officer
- SUSA Security Officer - Healthcare
- SUSA Security Officer - Regular
- SUSA Security Officer - Veteran Jobs Mission
- SUSA Security Specialty
- SUSA Site Manager
- SUSA Special Event Security Officer
- SUSA Supervisor Anthony Altemoos Team C Team Charlie
Defenders is hiring INSTALL/SALES TECHNICIANS Training Provided
$15 per hour plus commissions.
On average, Sales Technicians are earning $70k-$80k a year The top 10% of Outside Sales Technicians are earning over $100k.
They have to call it a Sales role because they pay commissions on any additional "up sells' you do at the time of install.
Kind of like when the cable guy comes and installs your tv - they say if you add HBO now it will be free for 3 months or Do you want another box in the bedroom?
For this position someone from ADT (or Similar) already made the initial Sale - you are then sent out by Defenders to do the install and assess the property, question the customer for needs and desires then make additional recommendations. Any newly added products or services will earn you a commission.
You will be offered a fantastic benefits package that includes:
Medical/Dental/ Vision, Life Insurance, 401K, Uncapped earning potential, Mileage reimbursement, Growth/Management opportunities, Tuition reimbursement, Cell Phone reimbursement, Employee system discounts
Join DEFENDERS, the only ADT-Authorized Premier Provider for home security systems. Defenders has several immediate openings for a Home Security Sales Technician in our Orange CA Office. In this position, you will install home security systems for residential home owners as well as help them select additional security and technology solutions for their needs and budget. This position uniquely combines system installation and outside sales to existing customers.
Each home you visit has already purchased a base security system install. No cold calling or lead generation necessary! Our Sales Technicians have a primary responsibility of further developing existing customer relationships with key local ADT home security accounts and installing their systems.
LEARN FROM THE BEST! If you are driven and have a passion for sales, DEFENDERS will provide you with the resources, and training you need to be successful. No Experience Necessary. DEFENDERS training program has been recognized & ranked 17th of the 125 best training companies in the world. All Sales Technicians will receive hands-on, paid training in a state-of-the-art simulated home environment at our corporate office in Indianapolis. We will teach you the simple 11 step process of installing the wireless system and you will learn how to thoroughly protect the customer’s home.
DEFENDERS offers an exciting compensation plan which includes a Base Hourly Pay, uncapped commissions, mileage reimbursement, and access to our full benefits package . Top producers are making well over six figures at DEFENDERS.
Send us your resume today and we can explore this opportunity together.
Responsibilities
Quickly absorb and retain product knowledge
Build rapport and trust with customers
Upsell products and services to customers who've purchased base package
Sell & Install Security Systems (full training provided)
Travel to existing clients’ home when services are needed
Qualifications
GED or HS Diploma equivalent
Some sales experience preferred
Security or home technology background a plus but not required
High energy and a desire to grow within our company
Excellent sales, communication and customer service skills a must
A valid driver’s license and reliable vehicle
Must own a cell phone
Must complete and pass a pre-employment/drug background check
If found to be qualified for the next step of our process, you may receive an email and/or text message from our DEFENDERS Talent Attraction team.
All qualified applicants to DEFENDERS will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, veteran's status, age, or disability.
Jason Cameron Team C Team Charlie
Jan 24, 2018
Full time
Defenders is hiring INSTALL/SALES TECHNICIANS Training Provided
$15 per hour plus commissions.
On average, Sales Technicians are earning $70k-$80k a year The top 10% of Outside Sales Technicians are earning over $100k.
They have to call it a Sales role because they pay commissions on any additional "up sells' you do at the time of install.
Kind of like when the cable guy comes and installs your tv - they say if you add HBO now it will be free for 3 months or Do you want another box in the bedroom?
For this position someone from ADT (or Similar) already made the initial Sale - you are then sent out by Defenders to do the install and assess the property, question the customer for needs and desires then make additional recommendations. Any newly added products or services will earn you a commission.
You will be offered a fantastic benefits package that includes:
Medical/Dental/ Vision, Life Insurance, 401K, Uncapped earning potential, Mileage reimbursement, Growth/Management opportunities, Tuition reimbursement, Cell Phone reimbursement, Employee system discounts
Join DEFENDERS, the only ADT-Authorized Premier Provider for home security systems. Defenders has several immediate openings for a Home Security Sales Technician in our Orange CA Office. In this position, you will install home security systems for residential home owners as well as help them select additional security and technology solutions for their needs and budget. This position uniquely combines system installation and outside sales to existing customers.
Each home you visit has already purchased a base security system install. No cold calling or lead generation necessary! Our Sales Technicians have a primary responsibility of further developing existing customer relationships with key local ADT home security accounts and installing their systems.
LEARN FROM THE BEST! If you are driven and have a passion for sales, DEFENDERS will provide you with the resources, and training you need to be successful. No Experience Necessary. DEFENDERS training program has been recognized & ranked 17th of the 125 best training companies in the world. All Sales Technicians will receive hands-on, paid training in a state-of-the-art simulated home environment at our corporate office in Indianapolis. We will teach you the simple 11 step process of installing the wireless system and you will learn how to thoroughly protect the customer’s home.
DEFENDERS offers an exciting compensation plan which includes a Base Hourly Pay, uncapped commissions, mileage reimbursement, and access to our full benefits package . Top producers are making well over six figures at DEFENDERS.
Send us your resume today and we can explore this opportunity together.
Responsibilities
Quickly absorb and retain product knowledge
Build rapport and trust with customers
Upsell products and services to customers who've purchased base package
Sell & Install Security Systems (full training provided)
Travel to existing clients’ home when services are needed
Qualifications
GED or HS Diploma equivalent
Some sales experience preferred
Security or home technology background a plus but not required
High energy and a desire to grow within our company
Excellent sales, communication and customer service skills a must
A valid driver’s license and reliable vehicle
Must own a cell phone
Must complete and pass a pre-employment/drug background check
If found to be qualified for the next step of our process, you may receive an email and/or text message from our DEFENDERS Talent Attraction team.
All qualified applicants to DEFENDERS will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, veteran's status, age, or disability.
Jason Cameron Team C Team Charlie
At Wells Fargo, our vision is to satisfy our customers’ financial needs and help them succeed financially. In this role, you will help us deliver on our vision and build lifelong relationships with our customers. You also will demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals, team members in developing their careers, and communities in continuing to thrive. As part of a team that serves one in three American households, you will play a vital role in living our commitment to the highest ethical standards and maintaining the valued trust of our customers and communities.
A teller provides exceptional customer service and spends almost all of his/her time working with Wells Fargo’s most important asset, our customers. Tellers are responsible for a variety of tasks including providing excellent customer service, processing account transactions effectively, helping resolve customer concerns in a timely fashion, following proper procedures to minimize errors and reduce fraud, and sharing the benefit our customers may receive when meeting with a banker, when appropriate. Tellers are expected to always balance their cash drawers, build great rapport with people, and be strong team players who take pride in performing well and enjoy helping others. Personal Bankers at Wells Fargo are focused on building lifelong relationships with customers, both consumers and small businesses. Successful bankers demonstrate a genuine interest in their customers and ask questions to understand what’s important to them and how Wells Fargo can help meet their financial needs. Personal Bankers develop strong relationships with other Wells Fargo partners that enable them to introduce customers to specialists who can assist with specific financial needs. Personal Bankers are able to present options to customers about ways to make their banking easy and convenient, while ensuring the needs of the customer always come first.
This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network and is a different email address than the one you originally used when you joined WF. Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates
Angelica R. Rodriguez Team C Team Charlie
Jan 13, 2018
Full time
At Wells Fargo, our vision is to satisfy our customers’ financial needs and help them succeed financially. In this role, you will help us deliver on our vision and build lifelong relationships with our customers. You also will demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals, team members in developing their careers, and communities in continuing to thrive. As part of a team that serves one in three American households, you will play a vital role in living our commitment to the highest ethical standards and maintaining the valued trust of our customers and communities.
A teller provides exceptional customer service and spends almost all of his/her time working with Wells Fargo’s most important asset, our customers. Tellers are responsible for a variety of tasks including providing excellent customer service, processing account transactions effectively, helping resolve customer concerns in a timely fashion, following proper procedures to minimize errors and reduce fraud, and sharing the benefit our customers may receive when meeting with a banker, when appropriate. Tellers are expected to always balance their cash drawers, build great rapport with people, and be strong team players who take pride in performing well and enjoy helping others. Personal Bankers at Wells Fargo are focused on building lifelong relationships with customers, both consumers and small businesses. Successful bankers demonstrate a genuine interest in their customers and ask questions to understand what’s important to them and how Wells Fargo can help meet their financial needs. Personal Bankers develop strong relationships with other Wells Fargo partners that enable them to introduce customers to specialists who can assist with specific financial needs. Personal Bankers are able to present options to customers about ways to make their banking easy and convenient, while ensuring the needs of the customer always come first.
This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network and is a different email address than the one you originally used when you joined WF. Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates
Angelica R. Rodriguez Team C Team Charlie
Our mission to hire veterans
"At Aetna, we appreciate the commitments made by the men and women who serve our country through military service. We will never forget the sacrifices our veterans, active troops and military families have made to protect our freedom. Aetna is committed to building a healthier world with the help of nearly 50,000 employees, including military professionals with diverse backgrounds and experience."
Finding the cure for the common health care system
Aetna is about more than just doing a job. This is our opportunity to re-shape health care for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We care about each other and our customers. We are inspired to make a difference, and we are committed to integrity and excellence . Together we’ll empower people to live healthier lives. Aetna is an equal opportunity and affirmative action employer- People of Color, Women, Veterans, and Individuals with Disabilities.
Actuarial
Actuarial Actuaries are our financial architects. They protect the company's financial integrity and long-term success. They balance reserve and risk management practices, product designs and pricing. Actuaries are responsible for anticipating and recognizing matters that could affect financial integrity. We count on them to provide sound, unbiased reports. Actuarial opportunities Opportunities include, but are not limited to: • Actuary I • Actuary II • Actuarial Analyst • Actuarial Consultant • Actuarial Technician • Actuarial Manager • Senior Actuarial Consultant • Actuarial Team Lead What's required
Strong analytical, critical thinking and communication skills
Demonstrated leadership and initiative Credentialed and non-credentialed positions are available. See job descriptions for more specific requirements.
Interested in learning more about the people who work in this area at Aetna?
Read an actuarial employee's profile
Search our job listings or submit your resume
Behavioral Health
Behavioral Health
Do you want to make a lasting impact on others? Are you looking for a job with dependable hours? Do you want to soar as a professional? Aetna may be the right place for you.
At Aetna, we appreciate the difference that behavioral health professionals make in the lives and well-being of our members. We promote career development by offering continuing education, licensure reimbursement and additional certifications.
Behavioral Health opportunities
Disease Management Care Manager
Concurrent Review Care Manager
Precertification Case Manager
Outpatient Case Manager
Intensive outpatient Case Manager
Care Planner - Non-licensed
Care Associate - Non-licensed
Learn more about our behavioral health careers
See job openings for behavioral health roles at Aetna
Claims and Customer Service
Claims and Customer Service Our customer service and claim areas are the important first line of contact with customers. They work with members, doctors and employer groups (companies) to help them better understand our products and services. They process claims timely and accurately. They provide a human connection when it is needed most. Our customer service team consists of talented, dedicated people with the skills to make a difference in the lives of our customers. The setting is fast paced, and customer satisfaction is a top priority. People who thrive in our organization can handle multiple tasks while maintaining a positive and professional attitude. Our work environment is engaging and diverse. Employees are encouraged to satisfy professional ambitions, take pride in their contributions and share in our success.
Claims and Customer Service opportunities
Customer Service Representatives
Claim Benefits Specialists
Service Consultants
Supervisors/Team Leaders
What's required
Customer Service
Call center or telephone customer service experience (most positions)
Strong communication and problem-solving skills
Computer knowledge and experience
A two-year college degree is preferred, but not required, depending on experience.
Claims
Problem-solving skills and the ability to work in a production environment (most positions)
Computer knowledge and experience
A two-year college degree is preferred, but not required, depending on experience.
Interested in learning more about the people who work in this area at Aetna?
Read a claims and customer service employee's profile
Search our job listings or submit your resume
Data Science
We are building leading-edge analytics, data and technology platforms to reimagine health care.
Positions within our Data Science organization are designed to accelerate your career development and build the skills that will lead you to success.
Every day at Aetna, we’re working to improve health care quality, lower costs and connect people to the health information they need. Our Data Science team is focused on delivering strategically meaningful products to our customers by building analytically based solutions that integrate a range of datasets within a cutting-edge environment.
Data Science is composed of two major organizations that contribute to goal of reimagining health care:
Data Engineering accelerates the data-to-action process through the latest data and technology capabilities. This group delivers insights for business to take needed actions. We are fundamentally changing the way Aetna does business, one line of code at a time.
Analytics & Behavior Change focuses on deep analytics, modeling, machine learning and reporting. We help Aetna manage costs, improve quality, understand its products and create new opportunities.
The variety and complexity of problems we are solving will provide substantial opportunity for personal and professional growth.
Locations may include but are not limited to:
Hartford, CT
Wellesley, MA
New York City
Preferred qualifications
Bachelor’s, Masters or PhD, focused in Computer Science, Business Analytics or similar
Willingness to relocate
Effective written and verbal communication
Strong analytical and problem-resolution skills
Demonstrated technical skills (vary by position)
Demonstrated commitment to integrity, the Aetna code of conduct and respect for diversity
Interested in applying?
Recruitment for Data Science positions occurs throughout the year.
See all of our open positions
Finance
Finance The Finance Department works with business units and corporate groups to help Aetna meet its financial responsibilities. These include:
Supporting sustained profitable growth
Managing costs
Forecasting accuracy and capital management
Maintaining a strong financial control environment
Finance opportunities As an employee in the finance area, you would be part of a diverse and knowledgeable team. Finance opportunities include, but are not limited to:
Business Operations Finance
Controllers
Tax
Treasury
Internal Audit
Planning, Performance & Risk Management
Corporate Development
Investment Management
Actuarial & Medical Economics
Achieving Business Excellence
Procurement
What’s required You'll find a variety of opportunities, each with specific qualifications. In general, the department looks for:
A Bachelor’s degree in finance, accounting, economics, math or other related field
A GPA of 3.0 or above
Strong problem-solving skills
Strong communication and interpersonal skills
The ability to work both independently and in a team environment
Computer skills, especially proficiency with Microsoft Office products
Search our job listings or submit your resume
Global Opportunities
Global Opportunities Aetna International provides tools, programs and services designed to give our members access to the highest quality health care, anywhere in the world. We offer flexible plans for expatriates and global employers. Aetna International is one of the industry's largest U.S.-based international benefits providers. We serve more than 400,000 members worldwide. They live or travel in more than 100 countries. Aetna International offers products and programs for a variety of organizations throughout the United States, Europe, Asia, the Middle East and Africa. What's required For specific requirements, please review individual job listings. Search our job listings or submit your resume
Health Informatics
Health Informatics We look at our experiences with health outcomes and health care costs to find ways to improve our business, help our customers and help our members. The health informatics team supports business questions and decisions in many fields, including:
Population health management
Health and economic outcomes
Quality of care
Program and product design
Provider network design
Health Informatics opportunities
Informatics Analyst
Sr./Lead Informatics Analyst
Sr. Informatics Consultant
Informatics Manager
Sr. Informatics Manager
Informatics Head
What's required
Health informatics positions require advanced technical, analytic and consultative skills. Some positions require specific software skills, such as SAS, SQL, Access, and Excel.
Applicants should have an understanding of:
Epidemiology
Health care benefits
Health care financing
Health care delivery
Health data information systems
For more specific requirements, please review individual job listings. Search our job listings or submit your resume
Human Resources
Human Resources Our Human Resources team recruits, supports, develops, trains and motivates our workforce. We seek to build and maintain a high-performing, inclusive work environment. Our team has earned industry and media recognition for our efforts.
Responsibilities include:
Delivering payroll services, benefits and wellness programs
Providing consultation in change management, talent recruiting, organization design, and performance
Promoting and enforcing compliance with relevant laws, regulations, requirements and policies
Human Resource opportunities
Payroll
Employee Relations
Executive Staffing
Organizational Development
Benefits
Compensation
Employee Fitness and Wellness
Human Resources Business Partner
Talent Acquisition
Human Resources Compliance
What's required
For specific requirements, please review individual job listings. Search our job listings or submit your resume
Information Technology
Information Technology
We aim to provide the products, information and services that help lead healthier lives. To succeed, we need people who can take advantage of technology to set us apart from our competitors.
Aetna Information Services' (AIS) helps us grow profitably and become the industry leader through technology. We work with our constituents to improve process and performance using a superior delivery capability and robust enterprise architecture. There are many opportunities at Aetna to explore.
Information Technology opportunities:
Application Development Programmer
Application Architect
Database Analyst/Programmer
Project Management
Quality Assurance Analyst
Systems Engineer/Designer
What's required
Creativity, innovation
Results-driven thinking
Critical thinking skills
Collaboration
Expertise in any of the following:
- Software Development Lifecycle (SDLC) - Application Development and Design - Enterprise Architecture - Java, J2EE, .NET, Mainframe technologies - Infrastructure and networking solutions - Database administration/analysis - Project management - Delivery management
We offer a variety of opportunities. Each has specific requirements. Please read the job listings that you are interested in to find out what is required. Interested in learning more about the people who work in this area at Aetna?
Read an information technology employee's profile
Search our job listings or submit your resume
Marketing
Marketing
Marketing professionals reach out to our many audiences: members, plan sponsors, doctors, employees and the media. Our writers and graphic designers inform, persuade and motivate with their art. Marketing professionals work with both print and electronic materials. We strive for cost effective, high-quality communications that improve health literacy.
Our materials aim to:
Improve the awareness and understanding of what we do
Create a positive image for our company and products
Increase customer retention and sales
Opportunities in Marketing
Advertising
Design
Marketing Communications
Internal/External Communications
Community Relations
What's required
Skills in:
Microsoft Office
Oral communication
Preparing and giving presentations
Writing
Editing
Proofreading
For specific requirements, please review individual job listings. Search our job listings or submit your resume
Nursing
Nursing
You can do it all at Aetna: Redefine healthcare, help others, grow your career. Think Aetna – Expand your clinical knowledge while partnering with providers to help our members live healthier lives.
Watch the following videos to learn more about the work Aetna nurses do and the differences they make in our community:
Aetna Nurses making a difference
If you’re looking for a career with flexibility and an opportunity to excel as a professional, you’ve found the right place. We appreciate the differences that nurses can make in people’s lives. We promote career development through continuing education, licensure reimbursement, case management certification and more.
Let us invest in you through training and professional development unique to the Aetna Way.
Learn more about the Aetna Way
Nursing opportunities:
Utilization Nurse Consultant - RN
Health Coach Consultant - RN
Appeals Nurse Consultant - RN
Quality Management Nurse Consultant-RN
Case Manager--RN
Nurse Educator--RN
Utilization Management Nurse Associate—LPN/LVN
Health Coach Associate–LPN/LVN
Appeals Nurse Associate-LPN/LVN
Quality Management Nurse Associate-LPN/LVN
Read more about our nursing careers
See job openings for nurses at Aetna
Pharmacy Mail-Order Delivery
Pharmacy Mail-Order Delivery Delivering prescriptions to our members' front doors is just one of the ways we make life easier for them. Pharmacy mail-order delivery is a convenient, cost-saving 24/7 service. It helps people get the medicines they need, when they need them. We process, fill and dispense prescriptions, using professional expertise and guidance. We also keep delivery systems and processes running smoothly.
Pharmacy opportunities
Pharmacists
Pharmacy Operations
Pharmacy Administration
Pharmacy Maintenance & System Administration
Pharmacy Operations Management
Read more about our pharmacy careers
See job openings for pharmacists at Aetna
Sales & Distribution Management
Sales & Distribution Management
Sales and Distribution Management professionals help us build business in a number of specialized market areas. Their goal is to meet customer needs, while helping people make better decisions about their health and health care spending.
Sales opportunities vary from individual contributor roles, such as Sales Support, Account Management and Account Executive, to Management-level positions. You may find these various job functions within the areas outlined below.
Sales and Service
Sales Support
Distribution Channel Management
Account Service
Consumer Markets Sales and Service
Middle Markets Sales and Service
Specialty Products Sales and Service
National Accounts Sales and Service
Group Insurance Sales and Service
What’s required
Ability to manage Aetna’s sales, service and retention efforts to achieve disciplined and profitable growth
Experience in developing and maintaining strong business relationships (including relationships with agents, brokers, benefits consultants, etc.)
Ability to execute seamless product administration and service delivery
See job descriptions for more specific requirements.
Interested in learning more about the people who work in this area at Aetna?
Read a sales & distribution management employee's profile
Search our job listings or submit your resume
Underwriting
Jason Cameron Team C Team Charlie
Jan 13, 2018
Full time
Our mission to hire veterans
"At Aetna, we appreciate the commitments made by the men and women who serve our country through military service. We will never forget the sacrifices our veterans, active troops and military families have made to protect our freedom. Aetna is committed to building a healthier world with the help of nearly 50,000 employees, including military professionals with diverse backgrounds and experience."
Finding the cure for the common health care system
Aetna is about more than just doing a job. This is our opportunity to re-shape health care for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come. We care about each other and our customers. We are inspired to make a difference, and we are committed to integrity and excellence . Together we’ll empower people to live healthier lives. Aetna is an equal opportunity and affirmative action employer- People of Color, Women, Veterans, and Individuals with Disabilities.
Actuarial
Actuarial Actuaries are our financial architects. They protect the company's financial integrity and long-term success. They balance reserve and risk management practices, product designs and pricing. Actuaries are responsible for anticipating and recognizing matters that could affect financial integrity. We count on them to provide sound, unbiased reports. Actuarial opportunities Opportunities include, but are not limited to: • Actuary I • Actuary II • Actuarial Analyst • Actuarial Consultant • Actuarial Technician • Actuarial Manager • Senior Actuarial Consultant • Actuarial Team Lead What's required
Strong analytical, critical thinking and communication skills
Demonstrated leadership and initiative Credentialed and non-credentialed positions are available. See job descriptions for more specific requirements.
Interested in learning more about the people who work in this area at Aetna?
Read an actuarial employee's profile
Search our job listings or submit your resume
Behavioral Health
Behavioral Health
Do you want to make a lasting impact on others? Are you looking for a job with dependable hours? Do you want to soar as a professional? Aetna may be the right place for you.
At Aetna, we appreciate the difference that behavioral health professionals make in the lives and well-being of our members. We promote career development by offering continuing education, licensure reimbursement and additional certifications.
Behavioral Health opportunities
Disease Management Care Manager
Concurrent Review Care Manager
Precertification Case Manager
Outpatient Case Manager
Intensive outpatient Case Manager
Care Planner - Non-licensed
Care Associate - Non-licensed
Learn more about our behavioral health careers
See job openings for behavioral health roles at Aetna
Claims and Customer Service
Claims and Customer Service Our customer service and claim areas are the important first line of contact with customers. They work with members, doctors and employer groups (companies) to help them better understand our products and services. They process claims timely and accurately. They provide a human connection when it is needed most. Our customer service team consists of talented, dedicated people with the skills to make a difference in the lives of our customers. The setting is fast paced, and customer satisfaction is a top priority. People who thrive in our organization can handle multiple tasks while maintaining a positive and professional attitude. Our work environment is engaging and diverse. Employees are encouraged to satisfy professional ambitions, take pride in their contributions and share in our success.
Claims and Customer Service opportunities
Customer Service Representatives
Claim Benefits Specialists
Service Consultants
Supervisors/Team Leaders
What's required
Customer Service
Call center or telephone customer service experience (most positions)
Strong communication and problem-solving skills
Computer knowledge and experience
A two-year college degree is preferred, but not required, depending on experience.
Claims
Problem-solving skills and the ability to work in a production environment (most positions)
Computer knowledge and experience
A two-year college degree is preferred, but not required, depending on experience.
Interested in learning more about the people who work in this area at Aetna?
Read a claims and customer service employee's profile
Search our job listings or submit your resume
Data Science
We are building leading-edge analytics, data and technology platforms to reimagine health care.
Positions within our Data Science organization are designed to accelerate your career development and build the skills that will lead you to success.
Every day at Aetna, we’re working to improve health care quality, lower costs and connect people to the health information they need. Our Data Science team is focused on delivering strategically meaningful products to our customers by building analytically based solutions that integrate a range of datasets within a cutting-edge environment.
Data Science is composed of two major organizations that contribute to goal of reimagining health care:
Data Engineering accelerates the data-to-action process through the latest data and technology capabilities. This group delivers insights for business to take needed actions. We are fundamentally changing the way Aetna does business, one line of code at a time.
Analytics & Behavior Change focuses on deep analytics, modeling, machine learning and reporting. We help Aetna manage costs, improve quality, understand its products and create new opportunities.
The variety and complexity of problems we are solving will provide substantial opportunity for personal and professional growth.
Locations may include but are not limited to:
Hartford, CT
Wellesley, MA
New York City
Preferred qualifications
Bachelor’s, Masters or PhD, focused in Computer Science, Business Analytics or similar
Willingness to relocate
Effective written and verbal communication
Strong analytical and problem-resolution skills
Demonstrated technical skills (vary by position)
Demonstrated commitment to integrity, the Aetna code of conduct and respect for diversity
Interested in applying?
Recruitment for Data Science positions occurs throughout the year.
See all of our open positions
Finance
Finance The Finance Department works with business units and corporate groups to help Aetna meet its financial responsibilities. These include:
Supporting sustained profitable growth
Managing costs
Forecasting accuracy and capital management
Maintaining a strong financial control environment
Finance opportunities As an employee in the finance area, you would be part of a diverse and knowledgeable team. Finance opportunities include, but are not limited to:
Business Operations Finance
Controllers
Tax
Treasury
Internal Audit
Planning, Performance & Risk Management
Corporate Development
Investment Management
Actuarial & Medical Economics
Achieving Business Excellence
Procurement
What’s required You'll find a variety of opportunities, each with specific qualifications. In general, the department looks for:
A Bachelor’s degree in finance, accounting, economics, math or other related field
A GPA of 3.0 or above
Strong problem-solving skills
Strong communication and interpersonal skills
The ability to work both independently and in a team environment
Computer skills, especially proficiency with Microsoft Office products
Search our job listings or submit your resume
Global Opportunities
Global Opportunities Aetna International provides tools, programs and services designed to give our members access to the highest quality health care, anywhere in the world. We offer flexible plans for expatriates and global employers. Aetna International is one of the industry's largest U.S.-based international benefits providers. We serve more than 400,000 members worldwide. They live or travel in more than 100 countries. Aetna International offers products and programs for a variety of organizations throughout the United States, Europe, Asia, the Middle East and Africa. What's required For specific requirements, please review individual job listings. Search our job listings or submit your resume
Health Informatics
Health Informatics We look at our experiences with health outcomes and health care costs to find ways to improve our business, help our customers and help our members. The health informatics team supports business questions and decisions in many fields, including:
Population health management
Health and economic outcomes
Quality of care
Program and product design
Provider network design
Health Informatics opportunities
Informatics Analyst
Sr./Lead Informatics Analyst
Sr. Informatics Consultant
Informatics Manager
Sr. Informatics Manager
Informatics Head
What's required
Health informatics positions require advanced technical, analytic and consultative skills. Some positions require specific software skills, such as SAS, SQL, Access, and Excel.
Applicants should have an understanding of:
Epidemiology
Health care benefits
Health care financing
Health care delivery
Health data information systems
For more specific requirements, please review individual job listings. Search our job listings or submit your resume
Human Resources
Human Resources Our Human Resources team recruits, supports, develops, trains and motivates our workforce. We seek to build and maintain a high-performing, inclusive work environment. Our team has earned industry and media recognition for our efforts.
Responsibilities include:
Delivering payroll services, benefits and wellness programs
Providing consultation in change management, talent recruiting, organization design, and performance
Promoting and enforcing compliance with relevant laws, regulations, requirements and policies
Human Resource opportunities
Payroll
Employee Relations
Executive Staffing
Organizational Development
Benefits
Compensation
Employee Fitness and Wellness
Human Resources Business Partner
Talent Acquisition
Human Resources Compliance
What's required
For specific requirements, please review individual job listings. Search our job listings or submit your resume
Information Technology
Information Technology
We aim to provide the products, information and services that help lead healthier lives. To succeed, we need people who can take advantage of technology to set us apart from our competitors.
Aetna Information Services' (AIS) helps us grow profitably and become the industry leader through technology. We work with our constituents to improve process and performance using a superior delivery capability and robust enterprise architecture. There are many opportunities at Aetna to explore.
Information Technology opportunities:
Application Development Programmer
Application Architect
Database Analyst/Programmer
Project Management
Quality Assurance Analyst
Systems Engineer/Designer
What's required
Creativity, innovation
Results-driven thinking
Critical thinking skills
Collaboration
Expertise in any of the following:
- Software Development Lifecycle (SDLC) - Application Development and Design - Enterprise Architecture - Java, J2EE, .NET, Mainframe technologies - Infrastructure and networking solutions - Database administration/analysis - Project management - Delivery management
We offer a variety of opportunities. Each has specific requirements. Please read the job listings that you are interested in to find out what is required. Interested in learning more about the people who work in this area at Aetna?
Read an information technology employee's profile
Search our job listings or submit your resume
Marketing
Marketing
Marketing professionals reach out to our many audiences: members, plan sponsors, doctors, employees and the media. Our writers and graphic designers inform, persuade and motivate with their art. Marketing professionals work with both print and electronic materials. We strive for cost effective, high-quality communications that improve health literacy.
Our materials aim to:
Improve the awareness and understanding of what we do
Create a positive image for our company and products
Increase customer retention and sales
Opportunities in Marketing
Advertising
Design
Marketing Communications
Internal/External Communications
Community Relations
What's required
Skills in:
Microsoft Office
Oral communication
Preparing and giving presentations
Writing
Editing
Proofreading
For specific requirements, please review individual job listings. Search our job listings or submit your resume
Nursing
Nursing
You can do it all at Aetna: Redefine healthcare, help others, grow your career. Think Aetna – Expand your clinical knowledge while partnering with providers to help our members live healthier lives.
Watch the following videos to learn more about the work Aetna nurses do and the differences they make in our community:
Aetna Nurses making a difference
If you’re looking for a career with flexibility and an opportunity to excel as a professional, you’ve found the right place. We appreciate the differences that nurses can make in people’s lives. We promote career development through continuing education, licensure reimbursement, case management certification and more.
Let us invest in you through training and professional development unique to the Aetna Way.
Learn more about the Aetna Way
Nursing opportunities:
Utilization Nurse Consultant - RN
Health Coach Consultant - RN
Appeals Nurse Consultant - RN
Quality Management Nurse Consultant-RN
Case Manager--RN
Nurse Educator--RN
Utilization Management Nurse Associate—LPN/LVN
Health Coach Associate–LPN/LVN
Appeals Nurse Associate-LPN/LVN
Quality Management Nurse Associate-LPN/LVN
Read more about our nursing careers
See job openings for nurses at Aetna
Pharmacy Mail-Order Delivery
Pharmacy Mail-Order Delivery Delivering prescriptions to our members' front doors is just one of the ways we make life easier for them. Pharmacy mail-order delivery is a convenient, cost-saving 24/7 service. It helps people get the medicines they need, when they need them. We process, fill and dispense prescriptions, using professional expertise and guidance. We also keep delivery systems and processes running smoothly.
Pharmacy opportunities
Pharmacists
Pharmacy Operations
Pharmacy Administration
Pharmacy Maintenance & System Administration
Pharmacy Operations Management
Read more about our pharmacy careers
See job openings for pharmacists at Aetna
Sales & Distribution Management
Sales & Distribution Management
Sales and Distribution Management professionals help us build business in a number of specialized market areas. Their goal is to meet customer needs, while helping people make better decisions about their health and health care spending.
Sales opportunities vary from individual contributor roles, such as Sales Support, Account Management and Account Executive, to Management-level positions. You may find these various job functions within the areas outlined below.
Sales and Service
Sales Support
Distribution Channel Management
Account Service
Consumer Markets Sales and Service
Middle Markets Sales and Service
Specialty Products Sales and Service
National Accounts Sales and Service
Group Insurance Sales and Service
What’s required
Ability to manage Aetna’s sales, service and retention efforts to achieve disciplined and profitable growth
Experience in developing and maintaining strong business relationships (including relationships with agents, brokers, benefits consultants, etc.)
Ability to execute seamless product administration and service delivery
See job descriptions for more specific requirements.
Interested in learning more about the people who work in this area at Aetna?
Read a sales & distribution management employee's profile
Search our job listings or submit your resume
Underwriting
Jason Cameron Team C Team Charlie
AETNA Multiple Bilingual Customer Service Rep Openings in Fresno!
Bilingual Spanish Required
Start date: March 5, 2018
Salary: $16 per hour
Hours: 40hr/wk, M-F, 8am-6pm
Location: 1333 East Shaw Ave, Fresno, CA
*Mandatory paid training through May, no time off during training allowed, no exceptions*
POSITION SUMMARY We are currently recruiting top talent for our next class of Customer Service Representatives (CSR) in our Medicare Customer Service group located in Fresno, CA. Aetna Medicare Customer Service delivers innovative, proactive and compassionate service that exceeds our members expectations. We are the knowledgeable, trusted, advocates for our members. The key to our success is our people.
Fundamental Components: Customer Service Representatives answer inquiries from our Medicare Advantage members via inbound calls, internet inquiries, and written correspondence. CSRs must be able to deal compassionately with Medicare beneficiaries on a one-on-one basis and focus on their needs through careful listening and patience. CSRs participate in ongoing training and engage in self-development. The CSR must be able to work independently, honor commitments to our members, and collaborate with team members to create a remarkable member experience. The position requires the ability to efficiently navigate multiple systems while resolving complex issues as advocates for our members. Passion for providing exceptional customer service, effective verbal and written communication skills, and willingness to adapt to a changing environment are critical to success in this role. Prior experience providing customer service to the senior population, knowledge of medical terminology, or experience with health insurance plans is preferred. Bilingual proficiency in Spanish is required.
BACKGROUND/EXPERIENCE: Bilingual in Spanish is REQUIRED. 1-2 years Customer Service experience is REQUIRED . Experience working in a call center is preferred. Healthcare/Medical experience is preferred. Excellent attendance and punctuality are requirements for the position.
Flexibility to work an 8 hour shift any time during the office hours of 8 am to 6 pm. Overtime including weekends may be required. EDUCATION The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience
Jason Cameron Team C Team Charlie
Jan 05, 2018
Full time
AETNA Multiple Bilingual Customer Service Rep Openings in Fresno!
Bilingual Spanish Required
Start date: March 5, 2018
Salary: $16 per hour
Hours: 40hr/wk, M-F, 8am-6pm
Location: 1333 East Shaw Ave, Fresno, CA
*Mandatory paid training through May, no time off during training allowed, no exceptions*
POSITION SUMMARY We are currently recruiting top talent for our next class of Customer Service Representatives (CSR) in our Medicare Customer Service group located in Fresno, CA. Aetna Medicare Customer Service delivers innovative, proactive and compassionate service that exceeds our members expectations. We are the knowledgeable, trusted, advocates for our members. The key to our success is our people.
Fundamental Components: Customer Service Representatives answer inquiries from our Medicare Advantage members via inbound calls, internet inquiries, and written correspondence. CSRs must be able to deal compassionately with Medicare beneficiaries on a one-on-one basis and focus on their needs through careful listening and patience. CSRs participate in ongoing training and engage in self-development. The CSR must be able to work independently, honor commitments to our members, and collaborate with team members to create a remarkable member experience. The position requires the ability to efficiently navigate multiple systems while resolving complex issues as advocates for our members. Passion for providing exceptional customer service, effective verbal and written communication skills, and willingness to adapt to a changing environment are critical to success in this role. Prior experience providing customer service to the senior population, knowledge of medical terminology, or experience with health insurance plans is preferred. Bilingual proficiency in Spanish is required.
BACKGROUND/EXPERIENCE: Bilingual in Spanish is REQUIRED. 1-2 years Customer Service experience is REQUIRED . Experience working in a call center is preferred. Healthcare/Medical experience is preferred. Excellent attendance and punctuality are requirements for the position.
Flexibility to work an 8 hour shift any time during the office hours of 8 am to 6 pm. Overtime including weekends may be required. EDUCATION The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience
Jason Cameron Team C Team Charlie
