Job Description Video Conferencing Specialist: $20/hr
We are seeking to hire a Video Conferencing Specialist to join our team! You will work off-hours during the equipment installations, alongside the Vendor, who installs the equipment, thereafter; the day shift. After installation, you may be required to train users, create user check sheets for each conference room and test and trouble shoot the system in person or remotely. W2 hire (W2 comes with benefits) or Contract hire.
The job locations are located in Glassell Park, Los Angeles and/or Playa Del Rey.
Job Requirements:
High School Diploma, AA Degree or Higher preferred
Reliable means of transportation for travel to user locations in Greater Los Angeles Area
Effective time management and organizational skills
Excellent oral and written communication skills
Perform quality work with a minimal amount of supervision in a fast paced environment
Valid California License
Good DMV record (polite, driving etiquette and attitude is a must!)
Minimum Technical Skills:
Strong Windows 7-10 support and troubleshooting skills - MAC too
Strong desktop hardware, peripheral and printer support knowledge
Strong Anti-Virus/Malware/Spyware assessment and removal
Good understanding of network switches, cables and routers
Good understanding of TCP/IP networks
Basic understanding of Cloud Solutions and Cloud Computing
Knowledge of wireless networks, setup maintenance and troubleshooting
Knowledge and/or experience in Zoom Conferencing preferred
Inventory and salvage control/maintenance
Knowledge and/or experience in Google Calendar Resources.
Knowledge and/or experience in User Account Management.
Personal Attributes:
Ability to conduct research into Network and AV issues and products as required
Effective interpersonal skills and relationship-building skills
Strong written and oral communication skills
Ability to present and document ideas in user-friendly language
Ability to define, recommend and implement ideas toward achievement of the organization's goals and objectives
Analytical and problem-solving abilities, with keen attention to detail
Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment and with little supervision
Experience working in a team-oriented, collaborative environment
Strong customer-service orientation
Ability to deal with problems with calmness and goodwill
Ability to train one on one and/or small to large groups
Ability to lift and move 50+ Pounds
Video Conferencing Specialist
An information technology professional engaged in various businesses to build and troubleshoot video conferencing system. Experience in setup and manage video conferencing system, Google Calendar Resources, and user account management desired. Ability to research and provide the client with options to new or existing products. Experience utilizing and accessing conference rooms with integrations to phones, computers and tablets desired. These individuals focus on setup, repair, and troubleshooting of both hardware and software products that are incorporated into business operations.
Include but not limited to setup, operate, maintain and support audio, video and network related equipment including but not limited to PCs, network devices, laptops, mobile devices, medias, wireless devices, microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment for company events, meetings and training, presentations, and audio/video conferencing; perform documentations; follow change/configuration management procedures and guidelines; hardware inventory, decommissioning and salvaging;
Job Skills
Strong computer skills and extensive hardware and software knowledge to perform installations and troubleshoot; Ability to transport, set up and fix equipment; ability to produce user friendly documentation and cheat sheets; ability to train multiple user levels. Technicians must have a good attitude, creative and flexible with strong communication skills and the ability to interact with coworkers and clients, often under deadline and pressure.
Jessica Fowlkes
Apr 05, 2019
Full time
Job Description Video Conferencing Specialist: $20/hr
We are seeking to hire a Video Conferencing Specialist to join our team! You will work off-hours during the equipment installations, alongside the Vendor, who installs the equipment, thereafter; the day shift. After installation, you may be required to train users, create user check sheets for each conference room and test and trouble shoot the system in person or remotely. W2 hire (W2 comes with benefits) or Contract hire.
The job locations are located in Glassell Park, Los Angeles and/or Playa Del Rey.
Job Requirements:
High School Diploma, AA Degree or Higher preferred
Reliable means of transportation for travel to user locations in Greater Los Angeles Area
Effective time management and organizational skills
Excellent oral and written communication skills
Perform quality work with a minimal amount of supervision in a fast paced environment
Valid California License
Good DMV record (polite, driving etiquette and attitude is a must!)
Minimum Technical Skills:
Strong Windows 7-10 support and troubleshooting skills - MAC too
Strong desktop hardware, peripheral and printer support knowledge
Strong Anti-Virus/Malware/Spyware assessment and removal
Good understanding of network switches, cables and routers
Good understanding of TCP/IP networks
Basic understanding of Cloud Solutions and Cloud Computing
Knowledge of wireless networks, setup maintenance and troubleshooting
Knowledge and/or experience in Zoom Conferencing preferred
Inventory and salvage control/maintenance
Knowledge and/or experience in Google Calendar Resources.
Knowledge and/or experience in User Account Management.
Personal Attributes:
Ability to conduct research into Network and AV issues and products as required
Effective interpersonal skills and relationship-building skills
Strong written and oral communication skills
Ability to present and document ideas in user-friendly language
Ability to define, recommend and implement ideas toward achievement of the organization's goals and objectives
Analytical and problem-solving abilities, with keen attention to detail
Self-motivated and directed, with the ability to effectively prioritize and execute tasks in a high-pressure environment and with little supervision
Experience working in a team-oriented, collaborative environment
Strong customer-service orientation
Ability to deal with problems with calmness and goodwill
Ability to train one on one and/or small to large groups
Ability to lift and move 50+ Pounds
Video Conferencing Specialist
An information technology professional engaged in various businesses to build and troubleshoot video conferencing system. Experience in setup and manage video conferencing system, Google Calendar Resources, and user account management desired. Ability to research and provide the client with options to new or existing products. Experience utilizing and accessing conference rooms with integrations to phones, computers and tablets desired. These individuals focus on setup, repair, and troubleshooting of both hardware and software products that are incorporated into business operations.
Include but not limited to setup, operate, maintain and support audio, video and network related equipment including but not limited to PCs, network devices, laptops, mobile devices, medias, wireless devices, microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards, and related electronic equipment for company events, meetings and training, presentations, and audio/video conferencing; perform documentations; follow change/configuration management procedures and guidelines; hardware inventory, decommissioning and salvaging;
Job Skills
Strong computer skills and extensive hardware and software knowledge to perform installations and troubleshoot; Ability to transport, set up and fix equipment; ability to produce user friendly documentation and cheat sheets; ability to train multiple user levels. Technicians must have a good attitude, creative and flexible with strong communication skills and the ability to interact with coworkers and clients, often under deadline and pressure.
Jessica Fowlkes
Want to work with some of the most talented, dedicated people on the planet? Do you value relationships, commitment, innovation and integrity? Want to be a part of a company that has been named numerous times as America’s Best Employer in Aerospace and Defense by Forbes magazine?
Then Rockwell Collins is the place for you. Join our team and build a rewarding career while helping to deliver the most trusted source of aviation and high-integrity solutions in the world.
We are currently searching for a Communications Center Radio Operator(s) to join our team in Livermore, CA (IMS RAD) (5300). Employing some of the most talented, dedicated people on the planet is not by chance. People from all over the globe choose Rockwell Collins as the place to build a rewarding career, while helping create and deliver communications, integration, and engineering solutions that our global customers demand so that our world keeps moving and stays connected. It’s an exciting time to become a part of our team. Join us and discover how high your career can soar at Rockwell Collins.
Job Summary
On December 2, 1929, Aeronautical Radio, Inc. was chartered by the Federal Radio Commission (later to become the Federal Communications Commission) to serve as the airline industry’s "single licensee and coordinator of radio communication outside of the government." Presently, Rockwell Collins IMS provides international and domestic air and ground communications to our major airline customers.
Rockwell Collins is looking for an ideal candidate to join our team as a Communications Center Radio Operator in Livermore, California. This is a rewarding and challenging position that affords you the opportunity to truly make a difference. If selected, you will be working in a fast-paced environment where customer service, quality of communication, and the ability to multi-task are held in the highest regard. In order to ensure this, the position is focused on providing 24/7 support. Shift work is mandatory.
Job Responsibilities
The Radio Operator will: – Operate HF/VHF radio, computer, and telephone communication equipment. – Receive, copy and deliver Air Traffic Control messages, clearances, advisories, and information requests. – Manage and route air-to-ground and ground-to-air traffic, radio messages and communications for dispatchers, pilots, air traffic controllers and other authorized agents.
The rate is $18.75/hour to start. Increased to $20.00/hour after 6 months. After one year, the rate will increase to $21.00/hour.
Rockwell Collins will provide training on weather code symbols, Air Traffic Control and our communications regulations, procedures and abbreviations and the operation of all applicable equipment. This is taught within a company sponsored training program that must be successfully completed in order to continue employment.
Basic Qualifications
To be considered for this position you must have two (2) years of experience in military radio communications, call center customer service, help desk or radio dispatching. You must also be able to work in a fast-paced environment where stressful situations, accuracy of work, multi-tasking, attention to detail, and outstanding customer service are daily requirements.
Additional prerequisites of the position are: – Achieve a typing speed of 40 words per minute. – Successfully pass a physical examination equivalent to an FAA Type II physical, drug testing and audiogram. – Have resided within the United States for at least 3 consecutive years out of the last 5. – Ability to pass a government sponsored background investigation to include fingerprinting, and either U.S. Citizenship or Permanent Resident Alien status. – Qualify to receive a Restricted Radio telephone Operator Permit and obtain within 6 months of employment.
Desired Experience: Ideally your experience will be in airline transportation services or public agency dispatching. Familiarity with the technical and operational terms encountered in aeronautical communication is also desired.
Minimum Education Requirements: High school graduate or equivalent in general education.
At Rockwell Collins, we believe a solid work-life balance creates a healthy lifestyle and inspires creativity and innovation. We value our people and invest in their development, growth and success at our company by providing development opportunities through Rockwell Collins University, networking, mentoring, and tuition reimbursement.
And that’s just for starters.
Interested yet? Apply now and embark on your next worthwhile adventure!
Natasha Glynn
Mar 25, 2019
Full time
Want to work with some of the most talented, dedicated people on the planet? Do you value relationships, commitment, innovation and integrity? Want to be a part of a company that has been named numerous times as America’s Best Employer in Aerospace and Defense by Forbes magazine?
Then Rockwell Collins is the place for you. Join our team and build a rewarding career while helping to deliver the most trusted source of aviation and high-integrity solutions in the world.
We are currently searching for a Communications Center Radio Operator(s) to join our team in Livermore, CA (IMS RAD) (5300). Employing some of the most talented, dedicated people on the planet is not by chance. People from all over the globe choose Rockwell Collins as the place to build a rewarding career, while helping create and deliver communications, integration, and engineering solutions that our global customers demand so that our world keeps moving and stays connected. It’s an exciting time to become a part of our team. Join us and discover how high your career can soar at Rockwell Collins.
Job Summary
On December 2, 1929, Aeronautical Radio, Inc. was chartered by the Federal Radio Commission (later to become the Federal Communications Commission) to serve as the airline industry’s "single licensee and coordinator of radio communication outside of the government." Presently, Rockwell Collins IMS provides international and domestic air and ground communications to our major airline customers.
Rockwell Collins is looking for an ideal candidate to join our team as a Communications Center Radio Operator in Livermore, California. This is a rewarding and challenging position that affords you the opportunity to truly make a difference. If selected, you will be working in a fast-paced environment where customer service, quality of communication, and the ability to multi-task are held in the highest regard. In order to ensure this, the position is focused on providing 24/7 support. Shift work is mandatory.
Job Responsibilities
The Radio Operator will: – Operate HF/VHF radio, computer, and telephone communication equipment. – Receive, copy and deliver Air Traffic Control messages, clearances, advisories, and information requests. – Manage and route air-to-ground and ground-to-air traffic, radio messages and communications for dispatchers, pilots, air traffic controllers and other authorized agents.
The rate is $18.75/hour to start. Increased to $20.00/hour after 6 months. After one year, the rate will increase to $21.00/hour.
Rockwell Collins will provide training on weather code symbols, Air Traffic Control and our communications regulations, procedures and abbreviations and the operation of all applicable equipment. This is taught within a company sponsored training program that must be successfully completed in order to continue employment.
Basic Qualifications
To be considered for this position you must have two (2) years of experience in military radio communications, call center customer service, help desk or radio dispatching. You must also be able to work in a fast-paced environment where stressful situations, accuracy of work, multi-tasking, attention to detail, and outstanding customer service are daily requirements.
Additional prerequisites of the position are: – Achieve a typing speed of 40 words per minute. – Successfully pass a physical examination equivalent to an FAA Type II physical, drug testing and audiogram. – Have resided within the United States for at least 3 consecutive years out of the last 5. – Ability to pass a government sponsored background investigation to include fingerprinting, and either U.S. Citizenship or Permanent Resident Alien status. – Qualify to receive a Restricted Radio telephone Operator Permit and obtain within 6 months of employment.
Desired Experience: Ideally your experience will be in airline transportation services or public agency dispatching. Familiarity with the technical and operational terms encountered in aeronautical communication is also desired.
Minimum Education Requirements: High school graduate or equivalent in general education.
At Rockwell Collins, we believe a solid work-life balance creates a healthy lifestyle and inspires creativity and innovation. We value our people and invest in their development, growth and success at our company by providing development opportunities through Rockwell Collins University, networking, mentoring, and tuition reimbursement.
And that’s just for starters.
Interested yet? Apply now and embark on your next worthwhile adventure!
Natasha Glynn
Job Functions
The incumbent will perform management functions relating to configuration management, quality control, integrated logistics support, information technology, cybersecurity, and systems engineering.
The Technical Support Manager is responsible for policy, procedural guidance and coordination of the Configuration Management program. He is responsible for the proper application and conduct of the requirements as specified by the CM plan.
The Technical Support Manager is responsible for the development and management of the Quality Assurance Program in accordance with ISO 9001. He manages the program and maintains the credibility and effectiveness of the Quality Assurance Program. The Technical Support Manager is also responsible for Quality Assurance training of contractor employees and of general quality awareness at SCORE.
The Technical Support Manager is responsible for managing functions associated with Integrated Logistic Support to identify items requiring maintenance, performing failure analysis, and the scheduling of preventive maintenance.
The Technical Support Manager is responsible for the management of information technology and cybersecurity in accordance with the Department of Defense/Department of Navy requirements. He will ensure that functions and services are managed according to best business practices as identified by a framework for network management such as Project Management Institute (PMI) and Information Technology Infrastructure Library (ITIL) standards or International Organization for Standardization (ISO) Network Management Model.
The Technical Support Manager is responsible for managing engineers and technicians in the design, development and implementation of new methods and procedures for the technical solution that meets the requirements of technical improvements (e.g., performance upgrades). He recommends, establishes business case, and assists in building acceptance of new proposed program modifications, methods, and procedures. He conducts and provides moderately complex cost/benefit analysis for new proposed program modifications, methods, and procedures. He oversees the definition of system objectives and design specifications in collaboration with business analyst and/or project manager. He manages the definition of controls, conversion procedures and system implementation plans, which may include user training and orientation. He manages the technical collaboration of company lines of service, client IT, vendors, and subcontractors. Represents the company in new technology planning and is the lead in assessing emerging technologies. He assists clients in articulating and defining their business requirements and assists in preparing the business case justification for technical investment decisions.
Qualifications
Bachelor of Science degree in Electronics/Electrical Engineering, Computer discipline, or equivalent experience.
Five (5) years of experience in data, network, configuration, safety, and environmental management, and quality assurance of military test or exercise operations including the generation of associated plans, systems implementation and maintenance.
Five (5) years of experience in the operation and maintenance of range training systems, range tracking systems, communications, power, range targets, and/or C2W systems.
Experience managing engineers and technicians in the design, development, operation and maintenance of complex electronic systems.
Experience with configuration management, quality control, integrated logistic support, and cybersecurity for large complex computer-based systems.
Other Qualifications
Program/Project Management Professional Certification is desirable.
Strong personal computer and business solutions software skills.
Good analytical and problem solving skills for design, creation and testing of programs.
Good communication skills to interact with team members, support personnel, and provide technical guidance and expertise to customers and management.
Good interpersonal skills to interact with customers and team members.
Ability to work in a self-directed work environment.
Ability to work in a team environment.
Ability to balance and prioritize work.
Must be able to obtain an Interim Security Clearance in a timely manner and maintain a US Government (DoD) Secret Clearance and valid Driver's License.
Matthew Stearns
Apr 22, 2019
Full time
Job Functions
The incumbent will perform management functions relating to configuration management, quality control, integrated logistics support, information technology, cybersecurity, and systems engineering.
The Technical Support Manager is responsible for policy, procedural guidance and coordination of the Configuration Management program. He is responsible for the proper application and conduct of the requirements as specified by the CM plan.
The Technical Support Manager is responsible for the development and management of the Quality Assurance Program in accordance with ISO 9001. He manages the program and maintains the credibility and effectiveness of the Quality Assurance Program. The Technical Support Manager is also responsible for Quality Assurance training of contractor employees and of general quality awareness at SCORE.
The Technical Support Manager is responsible for managing functions associated with Integrated Logistic Support to identify items requiring maintenance, performing failure analysis, and the scheduling of preventive maintenance.
The Technical Support Manager is responsible for the management of information technology and cybersecurity in accordance with the Department of Defense/Department of Navy requirements. He will ensure that functions and services are managed according to best business practices as identified by a framework for network management such as Project Management Institute (PMI) and Information Technology Infrastructure Library (ITIL) standards or International Organization for Standardization (ISO) Network Management Model.
The Technical Support Manager is responsible for managing engineers and technicians in the design, development and implementation of new methods and procedures for the technical solution that meets the requirements of technical improvements (e.g., performance upgrades). He recommends, establishes business case, and assists in building acceptance of new proposed program modifications, methods, and procedures. He conducts and provides moderately complex cost/benefit analysis for new proposed program modifications, methods, and procedures. He oversees the definition of system objectives and design specifications in collaboration with business analyst and/or project manager. He manages the definition of controls, conversion procedures and system implementation plans, which may include user training and orientation. He manages the technical collaboration of company lines of service, client IT, vendors, and subcontractors. Represents the company in new technology planning and is the lead in assessing emerging technologies. He assists clients in articulating and defining their business requirements and assists in preparing the business case justification for technical investment decisions.
Qualifications
Bachelor of Science degree in Electronics/Electrical Engineering, Computer discipline, or equivalent experience.
Five (5) years of experience in data, network, configuration, safety, and environmental management, and quality assurance of military test or exercise operations including the generation of associated plans, systems implementation and maintenance.
Five (5) years of experience in the operation and maintenance of range training systems, range tracking systems, communications, power, range targets, and/or C2W systems.
Experience managing engineers and technicians in the design, development, operation and maintenance of complex electronic systems.
Experience with configuration management, quality control, integrated logistic support, and cybersecurity for large complex computer-based systems.
Other Qualifications
Program/Project Management Professional Certification is desirable.
Strong personal computer and business solutions software skills.
Good analytical and problem solving skills for design, creation and testing of programs.
Good communication skills to interact with team members, support personnel, and provide technical guidance and expertise to customers and management.
Good interpersonal skills to interact with customers and team members.
Ability to work in a self-directed work environment.
Ability to work in a team environment.
Ability to balance and prioritize work.
Must be able to obtain an Interim Security Clearance in a timely manner and maintain a US Government (DoD) Secret Clearance and valid Driver's License.
Matthew Stearns
Northrop Grumman Mission Systems is seeking an Assembler 1 to join our team of qualified, diverse individuals. This position will be located at our Spectrum facility in San Diego, CA supporting our 2nd shift. 2nd shift hours are from 3:30 pm - 1am and follows a 9/80 work schedule.
This position will be supporting our Avionics and Tactical Networks unit. Avionics and Tactical Networks (ATN) is an operating unit within the Mission Systems sector of Northrop Grumman. We deliver complex equipment to enable modern battlefields and support aviation missions. Our focus is on the world of avionics, radio and electronic warfare product applications to enable networked communications.
As part of the corporation’s business focus area on Communications, we are the “equipment providers.” Our team of communication systems experts is developing next-generation ground radios for land forces, and our Electronic Warfare subject matter experts are creating the next generation of Improvised Explosive Device (IED) countermeasures to keep our soldiers safe when in harm’s way.
Roles & Responsibilities:
Performs a variety of tasks ranging from repetitive to non-repetitive production assembly operations on electronic and/ or mechanical assemblies and subassemblies such as modules, boards, panels, drawers, frames, and cables.
Works from diagrams and drawings, makes initial layouts, and uses hand and/or power tools, jigs, and saws.
Makes continuity checks on work in process and completed.
May conduct quality inspections on processing line in accordance with quality specifications.
May disassemble, modify, rework, reassemble, and test experimental or prototype assemblies and subassemblies according to specifications and under simulated conditions.
Performs a variety of tasks ranging from repetitive to non-repetitive production assembly operations on electronic and/or mechanical assemblies and subassemblies such as modules, boards, panels, drawers, frames, and cables.
Works from diagrams and drawings, makes initial layouts, and uses hand and/or power tools, jigs, and saws.
Makes continuity checks on work in process and completed.
May conduct quality inspections on processing line in accordance with quality specifications.
May disassemble, modify, rework, reassemble, and test experimental or prototype assemblies and subassemblies according to specifications and under simulated conditions.
ERCOMMS
Qualifications
Basic Qualifications:
Must have a High School Diploma or GED
Must have the ability to obtain a DoD Secret Clearance which requires US citizenship.
Must be able to support 2nd shift hours. 2nd shift is from 3:30 pm - 1am and follows a 9/80 work schedule.
Knowledge of techniques, approaches, guidelines, policies and procedures in the job area.
Must be mechanically inclined and have experience/exposure/interest in mechanical functions.
Must be able to perform assembly techniques in order to make modifications, reworks and assemblies.
Ability to perform basic problem solving techniques which are fully defined and available through the supervisor, coworkers and written materials.
Must possess basic, verbal and written communication skills for minimal interaction with others.
Preferred Qualifications:
Experience with Filter assemblies and/or current J-STD-001 certification.
Prior experience in the Defense industry.
Prior experience within a manufacturing function.
Team C
Gary Munson
Apr 22, 2019
Full time
Northrop Grumman Mission Systems is seeking an Assembler 1 to join our team of qualified, diverse individuals. This position will be located at our Spectrum facility in San Diego, CA supporting our 2nd shift. 2nd shift hours are from 3:30 pm - 1am and follows a 9/80 work schedule.
This position will be supporting our Avionics and Tactical Networks unit. Avionics and Tactical Networks (ATN) is an operating unit within the Mission Systems sector of Northrop Grumman. We deliver complex equipment to enable modern battlefields and support aviation missions. Our focus is on the world of avionics, radio and electronic warfare product applications to enable networked communications.
As part of the corporation’s business focus area on Communications, we are the “equipment providers.” Our team of communication systems experts is developing next-generation ground radios for land forces, and our Electronic Warfare subject matter experts are creating the next generation of Improvised Explosive Device (IED) countermeasures to keep our soldiers safe when in harm’s way.
Roles & Responsibilities:
Performs a variety of tasks ranging from repetitive to non-repetitive production assembly operations on electronic and/ or mechanical assemblies and subassemblies such as modules, boards, panels, drawers, frames, and cables.
Works from diagrams and drawings, makes initial layouts, and uses hand and/or power tools, jigs, and saws.
Makes continuity checks on work in process and completed.
May conduct quality inspections on processing line in accordance with quality specifications.
May disassemble, modify, rework, reassemble, and test experimental or prototype assemblies and subassemblies according to specifications and under simulated conditions.
Performs a variety of tasks ranging from repetitive to non-repetitive production assembly operations on electronic and/or mechanical assemblies and subassemblies such as modules, boards, panels, drawers, frames, and cables.
Works from diagrams and drawings, makes initial layouts, and uses hand and/or power tools, jigs, and saws.
Makes continuity checks on work in process and completed.
May conduct quality inspections on processing line in accordance with quality specifications.
May disassemble, modify, rework, reassemble, and test experimental or prototype assemblies and subassemblies according to specifications and under simulated conditions.
ERCOMMS
Qualifications
Basic Qualifications:
Must have a High School Diploma or GED
Must have the ability to obtain a DoD Secret Clearance which requires US citizenship.
Must be able to support 2nd shift hours. 2nd shift is from 3:30 pm - 1am and follows a 9/80 work schedule.
Knowledge of techniques, approaches, guidelines, policies and procedures in the job area.
Must be mechanically inclined and have experience/exposure/interest in mechanical functions.
Must be able to perform assembly techniques in order to make modifications, reworks and assemblies.
Ability to perform basic problem solving techniques which are fully defined and available through the supervisor, coworkers and written materials.
Must possess basic, verbal and written communication skills for minimal interaction with others.
Preferred Qualifications:
Experience with Filter assemblies and/or current J-STD-001 certification.
Prior experience in the Defense industry.
Prior experience within a manufacturing function.
Team C
Gary Munson
ITSM System Administrator (1/2) job duties:
Manages and owns processes, automatic reporting, and workflows within the ITSM Tool.
Serves as the primary point of contact for all ticketing system operational support issues relating to LanDesk back-end processes.
Ensure consistency across the development/test servers in order to apply to the production system environments.
Administrator of the LanDesk application test server.
Administrator of functions that include managing analyst users (create, modify, update) and management/maintenance of ticketing system global data sets.
Expertise in ticketing system core architecture and modules such as Service Catalogs, Incident/Change/Problem Management, Asset Management, CMDB, Knowledge Management, Project Management, and Self-Service portals.
Manage the process of migration from LanDesk to ServiceNow.
Client Engineering Systems Administrator (1/2) job duties:
Package, test, deploy and document software applications in SCCM and LanDesk.
Assist with and complete Windows, SCCM, LanDesk, ticketing system, etc., tasks
Assist with building and maintaining desktop images
Perform daily system monitoring, verifying the integrity & availability of all hardware, server resources, systems & key processed, and reviewing system and application logs.
Repair & recover from hardware or software failures.
Track, notate, and support the customer base through the ticketing system
Must be able to support flexible working schedule based on customer requirements and after-hours scheduling.
Must be capable of responding to, “Severity I Incidents,” & possess the skillset to investigate & troubleshoot system and application outages.
Be capable of performing scripting duties, (VBS/PowerShell) preferred, to automate and integrate systems, applications, and routine tasks.
Develop & maintain installation & configuration procedures.
Build technical documentation for use by more junior IT staff.
Qualifications:
2+ years in ticketing system development, configuration and administration experience in an enterprise environment, preferably supporting ServiceNow.
Demonstrated understanding of ITIL process, operations, and procedures.
SCCM - intermediate to expert in packaging and testing Windows applications, scripting, and automated BIOS configurations.
Knowledge of supporting Windows Server Operating System environment.
Knowledge of ticketing system administration including system management.
Intermediate to expert technical writing skills for process documentation, end-user documentation, and technical materials for more junior IT staff.
Desired Skills & Experience:
ServiceNow web technologies including experience in Javascript, XML, HTML, etc.
ITIL v3 Foundation Certification
Bachelor's degree with a technical major, such as Computer Science desired;
Demonstrated work experience can be applied in lieu of a Bachelor’s Degree.
Enterprise client deployment experience desired.
Software delivery / application packaging experience.
Windows deployment services, including computer imaging, task sequences, and hardware/software inventory reporting experience is preferred.
Experience in managing enterprise licenses, triad license servers, and troubleshooting license issues is preferred.
Working knowledge of enterprise Engineering-type applications, such as CAD software, is preferred.
Strong analytical and problem solving skills.
Microsoft Certs such as an MCSA or MCITP are also preferred.
Scripting and SCCM certs are preferred.
An Active Secret Clearance is desired.
U.S. Citizenship is required
Anthony Altemoos
Team C
Apr 18, 2019
Full time
ITSM System Administrator (1/2) job duties:
Manages and owns processes, automatic reporting, and workflows within the ITSM Tool.
Serves as the primary point of contact for all ticketing system operational support issues relating to LanDesk back-end processes.
Ensure consistency across the development/test servers in order to apply to the production system environments.
Administrator of the LanDesk application test server.
Administrator of functions that include managing analyst users (create, modify, update) and management/maintenance of ticketing system global data sets.
Expertise in ticketing system core architecture and modules such as Service Catalogs, Incident/Change/Problem Management, Asset Management, CMDB, Knowledge Management, Project Management, and Self-Service portals.
Manage the process of migration from LanDesk to ServiceNow.
Client Engineering Systems Administrator (1/2) job duties:
Package, test, deploy and document software applications in SCCM and LanDesk.
Assist with and complete Windows, SCCM, LanDesk, ticketing system, etc., tasks
Assist with building and maintaining desktop images
Perform daily system monitoring, verifying the integrity & availability of all hardware, server resources, systems & key processed, and reviewing system and application logs.
Repair & recover from hardware or software failures.
Track, notate, and support the customer base through the ticketing system
Must be able to support flexible working schedule based on customer requirements and after-hours scheduling.
Must be capable of responding to, “Severity I Incidents,” & possess the skillset to investigate & troubleshoot system and application outages.
Be capable of performing scripting duties, (VBS/PowerShell) preferred, to automate and integrate systems, applications, and routine tasks.
Develop & maintain installation & configuration procedures.
Build technical documentation for use by more junior IT staff.
Qualifications:
2+ years in ticketing system development, configuration and administration experience in an enterprise environment, preferably supporting ServiceNow.
Demonstrated understanding of ITIL process, operations, and procedures.
SCCM - intermediate to expert in packaging and testing Windows applications, scripting, and automated BIOS configurations.
Knowledge of supporting Windows Server Operating System environment.
Knowledge of ticketing system administration including system management.
Intermediate to expert technical writing skills for process documentation, end-user documentation, and technical materials for more junior IT staff.
Desired Skills & Experience:
ServiceNow web technologies including experience in Javascript, XML, HTML, etc.
ITIL v3 Foundation Certification
Bachelor's degree with a technical major, such as Computer Science desired;
Demonstrated work experience can be applied in lieu of a Bachelor’s Degree.
Enterprise client deployment experience desired.
Software delivery / application packaging experience.
Windows deployment services, including computer imaging, task sequences, and hardware/software inventory reporting experience is preferred.
Experience in managing enterprise licenses, triad license servers, and troubleshooting license issues is preferred.
Working knowledge of enterprise Engineering-type applications, such as CAD software, is preferred.
Strong analytical and problem solving skills.
Microsoft Certs such as an MCSA or MCITP are also preferred.
Scripting and SCCM certs are preferred.
An Active Secret Clearance is desired.
U.S. Citizenship is required
Anthony Altemoos
Team C
Field Services Technician job duties:
Provide prompt initial response to all assigned service requests, ensuring the standard performance requirement is met or exceeded.
Troubleshoot the system problem and complete repair in a timely and efficient manner, insuring minimal recurrence of problem (rework)
If unable to repair on initial visit, validate the user’s problem and provide information on a temporary work around, if necessary to allow the customer to continue to work, until the system is repaired
Effectively use remote assistant tools, knowledge base, and other tools to diagnose as appropriate and where ever available in the repair customer issues within target time limits
Provide customer with regular communication regarding status of repair/install including notification when repairs are complete
Communicate with customer appropriate advice and techniques to avoid future incidents of a similar nature.
Appropriately document all required information into the call tracking system
Ensure system is appropriately secured (case is locked, system password protected, etc.)
Complete site specific preventative maintenance checklist
Escalate the service request to the appropriate IT support for resolution if problem cannot be handled within provided time constraints
Meet required productivity expectations, including Technology Services metrics
Meet all performance service level targets
Make every attempt, when appropriate, to resolve service requests remotely.
Partner with team members to communicate new solutions and assist other technicians when call volume is low
Contribute to the knowledgebase through research of articles, training courses attended, on the job learning, etc.
Participate in IT projects
Achieve and maintain knowledge of all applicable site procedures
Exercise appropriate workflow and time management
Provide adequate notice for planned absences (two weeks preferred)
Qualifications
High School diploma or G.E.D equivalent
Employee should be trained in the prevailing operating system and hardware systems used at the client site.
Experience working in an IT service operation using ITIL best practices and/or ISO 2900 quality management system.
Formal customer service and technical training will be required.
Three+ years of demonstrated PC support, diagnostic/troubleshooting and repair experience, including a solid working knowledge of PC operations including hardware, operating systems and network settings.
Proven experience of having provided the highest quality of customer service in a fast-paced IT service environment.
Experience with equipment and software installation and upgrades
Due to the nature of the work & its location, U.S. Citizenship is required.
Desired experiences and skills include:
IT Certifications to include CompTia, Microsoft or Apple Certifications.
Associate’s Degree or Bachelor’s Degree in Computer Science, Information Systems, etc.
Active U.S. Government Clearance
Anthony Altemoos
Team C
Apr 18, 2019
Full time
Field Services Technician job duties:
Provide prompt initial response to all assigned service requests, ensuring the standard performance requirement is met or exceeded.
Troubleshoot the system problem and complete repair in a timely and efficient manner, insuring minimal recurrence of problem (rework)
If unable to repair on initial visit, validate the user’s problem and provide information on a temporary work around, if necessary to allow the customer to continue to work, until the system is repaired
Effectively use remote assistant tools, knowledge base, and other tools to diagnose as appropriate and where ever available in the repair customer issues within target time limits
Provide customer with regular communication regarding status of repair/install including notification when repairs are complete
Communicate with customer appropriate advice and techniques to avoid future incidents of a similar nature.
Appropriately document all required information into the call tracking system
Ensure system is appropriately secured (case is locked, system password protected, etc.)
Complete site specific preventative maintenance checklist
Escalate the service request to the appropriate IT support for resolution if problem cannot be handled within provided time constraints
Meet required productivity expectations, including Technology Services metrics
Meet all performance service level targets
Make every attempt, when appropriate, to resolve service requests remotely.
Partner with team members to communicate new solutions and assist other technicians when call volume is low
Contribute to the knowledgebase through research of articles, training courses attended, on the job learning, etc.
Participate in IT projects
Achieve and maintain knowledge of all applicable site procedures
Exercise appropriate workflow and time management
Provide adequate notice for planned absences (two weeks preferred)
Qualifications
High School diploma or G.E.D equivalent
Employee should be trained in the prevailing operating system and hardware systems used at the client site.
Experience working in an IT service operation using ITIL best practices and/or ISO 2900 quality management system.
Formal customer service and technical training will be required.
Three+ years of demonstrated PC support, diagnostic/troubleshooting and repair experience, including a solid working knowledge of PC operations including hardware, operating systems and network settings.
Proven experience of having provided the highest quality of customer service in a fast-paced IT service environment.
Experience with equipment and software installation and upgrades
Due to the nature of the work & its location, U.S. Citizenship is required.
Desired experiences and skills include:
IT Certifications to include CompTia, Microsoft or Apple Certifications.
Associate’s Degree or Bachelor’s Degree in Computer Science, Information Systems, etc.
Active U.S. Government Clearance
Anthony Altemoos
Team C
description
We are recruiting for a high volume call center in the Rancho Cordova/ Sacramento area. The call center reps will be responsible for answering inbound customer phone calls related to the selling or donation of vehicles. Most of the customers will be private party or other entities with which the organization conducts business. The call center reps may also be responsible for placing outbound customer calls in response to phone, email, facsimile or electronic facsimile inquires daily. Please apply and contact us ASAP for next steps. Job functions: * Interact with customers via phone and/ or email to obtain information to create a quote or enter a vehicle purchase order for the sale or donation. * Follow documented scripting and procedures. * Respond to customer requests regarding retail location information, such as store hours, days of operations, sales and etc. * Respond to customer questions regarding specific vehicle parts pricing information and local store vehicle inventory information. * Interact with other employees and store personnel to respond to customer inquiries regarding scheduling of vehicle pick-ups. * Assist with the resolution of customer requests, complaints, and or concerns. * Adhere to departmental standards of performance. * Work effectively with other call center agents, team leaders, supervisors/ managers and trainers. Location: Rancho Cordova/ Sacramento CA Working hours: Monday - Sunday 5:00am am to 6:30pm Skills: Please read over the full job description and requirements before applying. All candidates that meet those will be contacted for a scheduled interview. After getting registered with Randstad you will be considered for this position and any others that meet your experience and qualifications. Job qualifications: * High school diploma or GED * Prefer someone with retail experience with work longevity * 1+ years of previous call center experience is a bonus * Ability to speak, read and write fluently * Good verbal and written communication * Dependable with good work ethic * Computer proficient * Organized and a great attention to details * The ability to multi-task in a fast paced environment * Ability to work with a diverse customer base * Must be able to pass drug and background check * Comfortable with negotiations and escalated calls
Anthony Altemoos
Team C
Apr 18, 2019
Full time
description
We are recruiting for a high volume call center in the Rancho Cordova/ Sacramento area. The call center reps will be responsible for answering inbound customer phone calls related to the selling or donation of vehicles. Most of the customers will be private party or other entities with which the organization conducts business. The call center reps may also be responsible for placing outbound customer calls in response to phone, email, facsimile or electronic facsimile inquires daily. Please apply and contact us ASAP for next steps. Job functions: * Interact with customers via phone and/ or email to obtain information to create a quote or enter a vehicle purchase order for the sale or donation. * Follow documented scripting and procedures. * Respond to customer requests regarding retail location information, such as store hours, days of operations, sales and etc. * Respond to customer questions regarding specific vehicle parts pricing information and local store vehicle inventory information. * Interact with other employees and store personnel to respond to customer inquiries regarding scheduling of vehicle pick-ups. * Assist with the resolution of customer requests, complaints, and or concerns. * Adhere to departmental standards of performance. * Work effectively with other call center agents, team leaders, supervisors/ managers and trainers. Location: Rancho Cordova/ Sacramento CA Working hours: Monday - Sunday 5:00am am to 6:30pm Skills: Please read over the full job description and requirements before applying. All candidates that meet those will be contacted for a scheduled interview. After getting registered with Randstad you will be considered for this position and any others that meet your experience and qualifications. Job qualifications: * High school diploma or GED * Prefer someone with retail experience with work longevity * 1+ years of previous call center experience is a bonus * Ability to speak, read and write fluently * Good verbal and written communication * Dependable with good work ethic * Computer proficient * Organized and a great attention to details * The ability to multi-task in a fast paced environment * Ability to work with a diverse customer base * Must be able to pass drug and background check * Comfortable with negotiations and escalated calls
Anthony Altemoos
Team C
description
We are currently recruiting for tech support/customer service reps in the Roseville area! This is a wonderful, growing company and it is an excellent place to work! The positions starts at $18 and hour and once you are converted to a permanent employee in 60-90 days they will give you an increase of pay to $20 an hour! Duties: - Receiving calls from customer needing assistance with product - Assisting them with hardware and software assistance - Provide excellent customer service and work with each caller to identify issues they may be experiencing - Accurately entering information into Salesforce system - Being organized and efficient - Being able to understand in home networking products to give direction to people Working hours: Schedule May Vary Skills: Skills and Qualifications: - 2-4 Years Tech Support / repair / customer service experience - Troubleshooting experience - Comfortable working with hardware and software - Experience installing in home networking products - Able to be patient and express empathy for callers concerns - Self motivated and driven to get all work completed - Great work ethic and punctual - High School Diploma, College experience preferred
Anthony Altemoos
Team C
Apr 18, 2019
Full time
description
We are currently recruiting for tech support/customer service reps in the Roseville area! This is a wonderful, growing company and it is an excellent place to work! The positions starts at $18 and hour and once you are converted to a permanent employee in 60-90 days they will give you an increase of pay to $20 an hour! Duties: - Receiving calls from customer needing assistance with product - Assisting them with hardware and software assistance - Provide excellent customer service and work with each caller to identify issues they may be experiencing - Accurately entering information into Salesforce system - Being organized and efficient - Being able to understand in home networking products to give direction to people Working hours: Schedule May Vary Skills: Skills and Qualifications: - 2-4 Years Tech Support / repair / customer service experience - Troubleshooting experience - Comfortable working with hardware and software - Experience installing in home networking products - Able to be patient and express empathy for callers concerns - Self motivated and driven to get all work completed - Great work ethic and punctual - High School Diploma, College experience preferred
Anthony Altemoos
Team C
EXAMPLES OF DUTIES – Duties may include, but are not limited to, the following:
Following a pre‑established schedule, performs preventive maintenance, testing and adjustment of all mechanical and electro‑mechanical equipment and components such as entrance doors and gates, cranes, pumps, valves and related controls, compressors, turntables and vehicle washing equipment and steam cleaners.
Installs, maintains, repairs and modifies a wide variety of heating and refrigeration equipment; maintains and adjusts associated electrical, electronic, pneumatic and hydraulic control systems.
Inspects equipment for maintenance needs, makes basic repairs to ensure safety, and places barricades or signs to ensure patron safety.
Troubleshoots and diagnoses problems in a variety of mechanical and electro/mechanical equipment and performs repairs as required.
Suggests improvements and works with engineering and other maintenance staff regarding modifications.
Uses diagnostic test equipment and precision measuring devices in the course of the work.
Reads and interprets diagrams, engineering drawings, manuals, schematics and work orders.
Measures, tests and inspects completed work to confirm adherence to specifications.
Maintains records of work performed and parts and materials used.
Operates District vehicles to reach equipment to be serviced.
May operate cranes or other equipment as required for repair.
Follows proper safety procedures; answers patron questions regarding work activities.
Requests supplies through supervisor or from stock.
QUALIFICATIONS
Knowledge of :
Methods, equipment, tools and materials used in the installation, maintenance and repair of varied industrial, mechanical and electro/mechanical equipment and systems.
Methods, equipment, tools and materials used in the installation, maintenance and repair of HVAC equipment.
Basic electrical and electronic principles as related to control devices for such equipment.
Use and care of power and hand tools of the trade; use and operation of measuring and testing devices.
Troubleshooting and diagnostic techniques.
Shop arithmetic as required for the mechanical trade.
Safe working practices.
Skill in :
Diagnosing operational problems in heavy industrial, mechanical, electro/mechanical and HVAC equipment and systems and determining parts and labor required for repair.
Performing preventive maintenance on mechanical systems and equipment.
Reading and interpreting engineering drawings, wiring diagrams, manuals and work orders.
Working effectively both independently and with a crew; understanding and following oral and written directions.
Maintaining accurate records of work performed and materials used.
Establishing and maintaining effective working relationships with those contacted in the course of the work.
MINIMUM QUALIFICATIONS
Education :
Possession of a high school diploma, GED or recognized equivalent. Completion of an apprenticeship as a machinist, millwright or related mechanical trade.
Experience :
One (1) year of (full-time equivalent) journey level experience in the installation, maintenance or repair of varied industrial mechanical systems and equipment.
Other Requirements :
Must possess and maintain a valid California Class B driver's license and have a satisfactory driving record.
Must be able to wear respiratory protective equipment during the performance of assigned duties in accordance with the District Respirator Program.
Must possess sufficient physical ability to:
Work in confined spaces;
Lift and carry up to 50 pounds;
Walking, standing, twisting, stooping and bending;
Must be willing to work off-hours shifts and occasional emergency overtime.
WORKING CONDITIONS
Environmental Conditions :
Field environment: exposure to heat, cold, dust, noise and confined spaces.
Physical Conditions :
Requires maintaining physical condition necessary for walking, standing, twisting, stooping and bending, wearing a respirator and lifting and carrying up to 50 pounds.
Anthony Altemoos
Team C
Apr 18, 2019
Full time
EXAMPLES OF DUTIES – Duties may include, but are not limited to, the following:
Following a pre‑established schedule, performs preventive maintenance, testing and adjustment of all mechanical and electro‑mechanical equipment and components such as entrance doors and gates, cranes, pumps, valves and related controls, compressors, turntables and vehicle washing equipment and steam cleaners.
Installs, maintains, repairs and modifies a wide variety of heating and refrigeration equipment; maintains and adjusts associated electrical, electronic, pneumatic and hydraulic control systems.
Inspects equipment for maintenance needs, makes basic repairs to ensure safety, and places barricades or signs to ensure patron safety.
Troubleshoots and diagnoses problems in a variety of mechanical and electro/mechanical equipment and performs repairs as required.
Suggests improvements and works with engineering and other maintenance staff regarding modifications.
Uses diagnostic test equipment and precision measuring devices in the course of the work.
Reads and interprets diagrams, engineering drawings, manuals, schematics and work orders.
Measures, tests and inspects completed work to confirm adherence to specifications.
Maintains records of work performed and parts and materials used.
Operates District vehicles to reach equipment to be serviced.
May operate cranes or other equipment as required for repair.
Follows proper safety procedures; answers patron questions regarding work activities.
Requests supplies through supervisor or from stock.
QUALIFICATIONS
Knowledge of :
Methods, equipment, tools and materials used in the installation, maintenance and repair of varied industrial, mechanical and electro/mechanical equipment and systems.
Methods, equipment, tools and materials used in the installation, maintenance and repair of HVAC equipment.
Basic electrical and electronic principles as related to control devices for such equipment.
Use and care of power and hand tools of the trade; use and operation of measuring and testing devices.
Troubleshooting and diagnostic techniques.
Shop arithmetic as required for the mechanical trade.
Safe working practices.
Skill in :
Diagnosing operational problems in heavy industrial, mechanical, electro/mechanical and HVAC equipment and systems and determining parts and labor required for repair.
Performing preventive maintenance on mechanical systems and equipment.
Reading and interpreting engineering drawings, wiring diagrams, manuals and work orders.
Working effectively both independently and with a crew; understanding and following oral and written directions.
Maintaining accurate records of work performed and materials used.
Establishing and maintaining effective working relationships with those contacted in the course of the work.
MINIMUM QUALIFICATIONS
Education :
Possession of a high school diploma, GED or recognized equivalent. Completion of an apprenticeship as a machinist, millwright or related mechanical trade.
Experience :
One (1) year of (full-time equivalent) journey level experience in the installation, maintenance or repair of varied industrial mechanical systems and equipment.
Other Requirements :
Must possess and maintain a valid California Class B driver's license and have a satisfactory driving record.
Must be able to wear respiratory protective equipment during the performance of assigned duties in accordance with the District Respirator Program.
Must possess sufficient physical ability to:
Work in confined spaces;
Lift and carry up to 50 pounds;
Walking, standing, twisting, stooping and bending;
Must be willing to work off-hours shifts and occasional emergency overtime.
WORKING CONDITIONS
Environmental Conditions :
Field environment: exposure to heat, cold, dust, noise and confined spaces.
Physical Conditions :
Requires maintaining physical condition necessary for walking, standing, twisting, stooping and bending, wearing a respirator and lifting and carrying up to 50 pounds.
Anthony Altemoos
Team C
Position Summary
The SSA position is primarily responsible for monitoring student progress to ensure completion of their training in a timely manner.
The position is responsible for:
creating a new student plan
creating and maintaining the LMS profile for the duration of the enrollment.
File collation
Attendance and Rate of Pursuit emails
The position also holds duties with compliance
Essential Duties and Responsibilities
Specific duties of the Student Services Administrator include, but are not limited to the following:
Assist in the admissions process to include collecting, verifying, and entering required student information in LMS - Asher.edu web, especially High School Diplomas.
Creates the student plans to conform to the attendance requirements.
Use LMS and Critical Care List to track and report attendance and progress to Financial Aid representative and instructors.
Meets with Instructors on a weekly basis for Critical Care.
Creates and sends emails to any student who does not meet the minimum attendance requirement.
Creates and sends Letters by mail to students out of Satisfactory Academic Progress or Attendance issues.
Calls at risk students.
Is responsible for (with staff) in meeting our campus attendance goals.
SSA has the responsibility for the enrollment actions in LMS, implementing and maintaining, COS, LOA’s, Special Consideration, Warning and Probation.
Use LMS and other resources to report student SAP issues
Communicate well in a motivating fashion to students regarding progress and attendance issues.
Documents student conversations and activities accurately in LMS.
Upon completion of student programs:
Student Service Administrator will be notified and will schedule the student for Exit Counseling.
Student Service Administrator will create Certificate of Completion or Diploma and Transcript. SSA will print the student’s activity record, certificate and transcript for the students file.
SSA will receive the completed C&E form and survey from the Admissions Advisor and will collate the file.
Train to support or facilitate the Career Success Classes.
Actively works with Compliance Team at the Campus.
Communicate effectively with all staff the needs of the business as it relates to students’ progress, retention and compliance
Understands and meets individual and team performance goals.
Able to accept feedback from peers and management.
Know and understand the vision of the company and how the job role is related to the company’s mission.
Other tasks as necessary to support the needs of the business.
Minimum Qualifications (Education, Experience, Skills)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability preferred.
Education and/or Experience: Associate’s degree or equivalent combination of education and experience.
Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
Written Communication: Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Quality Management: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Strategic Thinking: Ability to develop strategies to achieve organizational goals; understand organization’s strengths and weaknesses; identify external threats and opportunities; adapt strategy to changing conditions.
Planning/Organization: Ability to prioritize and plan work activities; use time efficiently; plan for additional resources; establish goals and objectives; organize and schedule other people and their tasks; develop realistic action plans.
Language Skills : Ability to analyze and interpret policies and procedures, state & federal compliance requirements, legal documents and to respond to inquiries or complaints from students, regulatory agencies, and/or members of the business community. SSA has the ability to effectively present information to top management, public groups, and/or advisory boards.
Leadership: Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Natasha Glynn
Apr 17, 2019
Full time
Position Summary
The SSA position is primarily responsible for monitoring student progress to ensure completion of their training in a timely manner.
The position is responsible for:
creating a new student plan
creating and maintaining the LMS profile for the duration of the enrollment.
File collation
Attendance and Rate of Pursuit emails
The position also holds duties with compliance
Essential Duties and Responsibilities
Specific duties of the Student Services Administrator include, but are not limited to the following:
Assist in the admissions process to include collecting, verifying, and entering required student information in LMS - Asher.edu web, especially High School Diplomas.
Creates the student plans to conform to the attendance requirements.
Use LMS and Critical Care List to track and report attendance and progress to Financial Aid representative and instructors.
Meets with Instructors on a weekly basis for Critical Care.
Creates and sends emails to any student who does not meet the minimum attendance requirement.
Creates and sends Letters by mail to students out of Satisfactory Academic Progress or Attendance issues.
Calls at risk students.
Is responsible for (with staff) in meeting our campus attendance goals.
SSA has the responsibility for the enrollment actions in LMS, implementing and maintaining, COS, LOA’s, Special Consideration, Warning and Probation.
Use LMS and other resources to report student SAP issues
Communicate well in a motivating fashion to students regarding progress and attendance issues.
Documents student conversations and activities accurately in LMS.
Upon completion of student programs:
Student Service Administrator will be notified and will schedule the student for Exit Counseling.
Student Service Administrator will create Certificate of Completion or Diploma and Transcript. SSA will print the student’s activity record, certificate and transcript for the students file.
SSA will receive the completed C&E form and survey from the Admissions Advisor and will collate the file.
Train to support or facilitate the Career Success Classes.
Actively works with Compliance Team at the Campus.
Communicate effectively with all staff the needs of the business as it relates to students’ progress, retention and compliance
Understands and meets individual and team performance goals.
Able to accept feedback from peers and management.
Know and understand the vision of the company and how the job role is related to the company’s mission.
Other tasks as necessary to support the needs of the business.
Minimum Qualifications (Education, Experience, Skills)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability preferred.
Education and/or Experience: Associate’s degree or equivalent combination of education and experience.
Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
Written Communication: Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Quality Management: Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Strategic Thinking: Ability to develop strategies to achieve organizational goals; understand organization’s strengths and weaknesses; identify external threats and opportunities; adapt strategy to changing conditions.
Planning/Organization: Ability to prioritize and plan work activities; use time efficiently; plan for additional resources; establish goals and objectives; organize and schedule other people and their tasks; develop realistic action plans.
Language Skills : Ability to analyze and interpret policies and procedures, state & federal compliance requirements, legal documents and to respond to inquiries or complaints from students, regulatory agencies, and/or members of the business community. SSA has the ability to effectively present information to top management, public groups, and/or advisory boards.
Leadership: Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Natasha Glynn
Superior Technology Solutions is an industry-leading service provider of technology solutions for our commercial, healthcare, education, and residential customers. We are currently seeking an experienced “ Low-Voltage Technician ” to join our team in our new showroom and office location in Long Beach, CA.
Our ideal candidate will be in the Greater Los Angeles Area and possess 3+ years installation and troubleshooting experience in the any of following categories:
Commercial Audio/Video
Healthcare Television Systems
Nurse Call Systems
Residential/Commercial Satellite
DirecTV COM2000 a plus
RF Distribution
Networking
Home Theater
Telecommunication Systems
Security
The position offers competitive compensation based upon experience, with career development and advancement opportunities with a growing company. STS provides training to ensure our team has the skills and expertise to be successful.
Team D
Jessica Fowlkes
Apr 15, 2019
Full time
Superior Technology Solutions is an industry-leading service provider of technology solutions for our commercial, healthcare, education, and residential customers. We are currently seeking an experienced “ Low-Voltage Technician ” to join our team in our new showroom and office location in Long Beach, CA.
Our ideal candidate will be in the Greater Los Angeles Area and possess 3+ years installation and troubleshooting experience in the any of following categories:
Commercial Audio/Video
Healthcare Television Systems
Nurse Call Systems
Residential/Commercial Satellite
DirecTV COM2000 a plus
RF Distribution
Networking
Home Theater
Telecommunication Systems
Security
The position offers competitive compensation based upon experience, with career development and advancement opportunities with a growing company. STS provides training to ensure our team has the skills and expertise to be successful.
Team D
Jessica Fowlkes
DESCRIPTION
Amazon is seeking to add a Tour Guide to our fulfillment center public tour program in Sacramento, CA to open the doors to highlight the great people who work with amazing technology to make sure our customer orders are delivered. We are looking for an individual with strong personal skills and attention to detail to provide fun and engaging fulfillment center tours in the local community. The Amazon Tour Leader likes meeting new people, is enthusiastic and outgoing, has high energy and can answer questions in a fun and thoughtful way. The Tour Leader will support our Fulfillment Center Customer Experience, providing a world-class Fulfillment Center Tour program. The Tour Leader will work closely with a Community Specialist in a fast-paced organization to deliver Fulfillment Center tours to the public, media and government officials on a daily basis. This candidate will have excellent organizational skills, work effectively with internal and external stakeholders; General Manager's, operators, vendors, the Public Relations teams, to drive efficient and well run tours. This person will also possess great communication skills, have the ability to shift gears at a moment’s notice and enjoy the challenges of helping to build great experiences for our Amazon customers. Core Job Responsibilities: · Lead the fulfillment center tours program in SMF1 Fulfillment Center · Take a lead role delivering messaging about Amazon with both internal partners and external audiences; · Coordinate fulfillment center tours; billing/payment, shipping etc. · Ability to identify creative approaches to enhance tour logistics · Maintain a calendar of tours within the Fulfillment Center · Make process recommendations to achieve operational excellence · Identify issues and escalate as appropriate · Contribute knowledge, and promote a knowledge-sharing culture · Tracking tour activities and providing status in a weekly report to manager · Identify opportunities for improving customer experience · Be prepared to host up to 3 tours a day, each lasting approx. 60 minutes. Each tour is approx. 5000 steps. · Be able to answer questions spontaneously Proven ability, willingness, and desire to… · Exercise high judgment, particularly in narrow timeframes; · Speak and present to large groups of stakeholders; · Walk frequently in the building area, have the ability to stand, talk and walk for up to eight hours/day · Think and communicate clearly – the ability to formulate a clear point of view and answer real time questions from our guests · Demonstrate good judgement both in tour giving and in day to day operations · Work hard and smart · Can work autonomously while getting daily tasks done, is a self starter and knows when to ask for help · Roll up sleeves and get work done, even when at times it’s outside the scope of the job · Pay painstaking attention to important details. · Have fun doing this job and project an atmosphere that reflects Amazon's values · Able to manage a large group of people during an issue – unlikely
BASIC QUALIFICATIONS
· Bachelor's degree · 1+ years of PR experience in-house or within an agency · Experience managing media relationships · Public speaking or tour giving experience · Proficient skills in Microsoft Office, including Word and Excel · Experience processing/submitting payments · Excellent verbal communication skills · Exceptional customer service focus · Strong organizational skills. · Ability to work efficiently and effectively, while maintaining attention to detail · Comfortable working with teams in different office locations, and promoting teamwork
PREFERRED QUALIFICATIONS
· Confident at quickly adapting to a changing work environment and priorities · An entrepreneurial spirit, including ability to work independently and autonomously · Thrives in a collaborative environment and is willing to roll up their sleeves to get the job done, even when if outside the scope of your job · Strong judgment
Natasha Glynn
Apr 09, 2019
Full time
DESCRIPTION
Amazon is seeking to add a Tour Guide to our fulfillment center public tour program in Sacramento, CA to open the doors to highlight the great people who work with amazing technology to make sure our customer orders are delivered. We are looking for an individual with strong personal skills and attention to detail to provide fun and engaging fulfillment center tours in the local community. The Amazon Tour Leader likes meeting new people, is enthusiastic and outgoing, has high energy and can answer questions in a fun and thoughtful way. The Tour Leader will support our Fulfillment Center Customer Experience, providing a world-class Fulfillment Center Tour program. The Tour Leader will work closely with a Community Specialist in a fast-paced organization to deliver Fulfillment Center tours to the public, media and government officials on a daily basis. This candidate will have excellent organizational skills, work effectively with internal and external stakeholders; General Manager's, operators, vendors, the Public Relations teams, to drive efficient and well run tours. This person will also possess great communication skills, have the ability to shift gears at a moment’s notice and enjoy the challenges of helping to build great experiences for our Amazon customers. Core Job Responsibilities: · Lead the fulfillment center tours program in SMF1 Fulfillment Center · Take a lead role delivering messaging about Amazon with both internal partners and external audiences; · Coordinate fulfillment center tours; billing/payment, shipping etc. · Ability to identify creative approaches to enhance tour logistics · Maintain a calendar of tours within the Fulfillment Center · Make process recommendations to achieve operational excellence · Identify issues and escalate as appropriate · Contribute knowledge, and promote a knowledge-sharing culture · Tracking tour activities and providing status in a weekly report to manager · Identify opportunities for improving customer experience · Be prepared to host up to 3 tours a day, each lasting approx. 60 minutes. Each tour is approx. 5000 steps. · Be able to answer questions spontaneously Proven ability, willingness, and desire to… · Exercise high judgment, particularly in narrow timeframes; · Speak and present to large groups of stakeholders; · Walk frequently in the building area, have the ability to stand, talk and walk for up to eight hours/day · Think and communicate clearly – the ability to formulate a clear point of view and answer real time questions from our guests · Demonstrate good judgement both in tour giving and in day to day operations · Work hard and smart · Can work autonomously while getting daily tasks done, is a self starter and knows when to ask for help · Roll up sleeves and get work done, even when at times it’s outside the scope of the job · Pay painstaking attention to important details. · Have fun doing this job and project an atmosphere that reflects Amazon's values · Able to manage a large group of people during an issue – unlikely
BASIC QUALIFICATIONS
· Bachelor's degree · 1+ years of PR experience in-house or within an agency · Experience managing media relationships · Public speaking or tour giving experience · Proficient skills in Microsoft Office, including Word and Excel · Experience processing/submitting payments · Excellent verbal communication skills · Exceptional customer service focus · Strong organizational skills. · Ability to work efficiently and effectively, while maintaining attention to detail · Comfortable working with teams in different office locations, and promoting teamwork
PREFERRED QUALIFICATIONS
· Confident at quickly adapting to a changing work environment and priorities · An entrepreneurial spirit, including ability to work independently and autonomously · Thrives in a collaborative environment and is willing to roll up their sleeves to get the job done, even when if outside the scope of your job · Strong judgment
Natasha Glynn
Job Details:
Work Shift:
Swing
Pay Type:
Hourly
Hourly Rate (if applicable):
$34.40
Job Summary:
Job Description Summary Under general supervision engages in the calibration, testing, troubleshooting, and maintenance of electronic components on the plant floor ensuring continuous operation with minimal downtime.
Job Description:
ESSENTIAL JOB FUNCTIONS
Participates in the setup of standard test to evaluate performance and reliability the equipment.
Troubleshoots equipment and develops timely solutions.
Installs components, units and printed circuit boards following specifications.
Maintains pneumatic and electronic process control instruments.
Customizes units and adjusts/repairs per written specifications.
Ensures that measurement equipment is calibrated and accurate (i.e. power meters, frequency counters, pulse generators).
Assists with electronic parts inventory.
Performs overhaul, cleaning and repairs of electronic equipment during post season.
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned
SPECIFIC JOB TASKS TO BE MASTERED
Proficiency in Electronic AC and DC Theory
Basic electronic troubleshooting skills
Knowledge of schematics
Knowledge of PC applications (e.g.- Microsoft Office)
Knowledge of various meters for troubleshooting
Knowledge and ability to troubleshoot and repair the following:
Ink jet Printers
Electronic Scales (i.e.-Multipond, Ishida, Yamato, etc.)
Various QC Test Equipment (i.e.-Moisture Analyzers, Bar Code)
Metal Detectors
Optical Sorting Machines
Conveyor Belt Scales(Check-weighers)
X-ray Detectors
Box Printers
Label Applicators
Oxygen Sensors
Sortex Sorting Machines
PH Analog Sensors
BEST Sorting Machines
2000# Scales
T/R of Emergency Lights
MINIMUM JOB REQUIREMENTS
Minimum level of education required
High School Diploma or GED
Minimum number of year(s) of experience required in addition to education plus type(s) of functional experience
3 years of experience performing maintenance on electronic components in a manufacturing environment.
Other required type(s) of functional experience (e.g. Production/Operations, Accounting, Forklift Operator, Inventory Control, etc.)
Formal electronic training e.g. military electronics school (six months min.).
PREFERRED SKILLS AND EXPERIENCES (Specialized education, specific software experience, etc.)
Experience performing basic maintenance on electrical systems in a manufacturing facility.
College level courses in electronics, pneumatics and hydraulics.
Experience working in a team environment.
PHYSICAL DEMANDS
The position may require the ability to meet the physical demands of heavy lifting to carry out the assigned duties. May be required to attend outside training seminars. Must be able to work overtime, weekends, and holidays as required.
WORK ENVIRONMENT
Position may require employee to work around energized equipment and is routinely exposed to hazardous materials. Position may require the exposure to various adverse conditions such as, heat, cold, noise, dust, fumes, dirt, and grease, and chemical substance.
High School/GED (Required)
Craig Hannon
Mar 13, 2019
Full time
Job Details:
Work Shift:
Swing
Pay Type:
Hourly
Hourly Rate (if applicable):
$34.40
Job Summary:
Job Description Summary Under general supervision engages in the calibration, testing, troubleshooting, and maintenance of electronic components on the plant floor ensuring continuous operation with minimal downtime.
Job Description:
ESSENTIAL JOB FUNCTIONS
Participates in the setup of standard test to evaluate performance and reliability the equipment.
Troubleshoots equipment and develops timely solutions.
Installs components, units and printed circuit boards following specifications.
Maintains pneumatic and electronic process control instruments.
Customizes units and adjusts/repairs per written specifications.
Ensures that measurement equipment is calibrated and accurate (i.e. power meters, frequency counters, pulse generators).
Assists with electronic parts inventory.
Performs overhaul, cleaning and repairs of electronic equipment during post season.
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned
SPECIFIC JOB TASKS TO BE MASTERED
Proficiency in Electronic AC and DC Theory
Basic electronic troubleshooting skills
Knowledge of schematics
Knowledge of PC applications (e.g.- Microsoft Office)
Knowledge of various meters for troubleshooting
Knowledge and ability to troubleshoot and repair the following:
Ink jet Printers
Electronic Scales (i.e.-Multipond, Ishida, Yamato, etc.)
Various QC Test Equipment (i.e.-Moisture Analyzers, Bar Code)
Metal Detectors
Optical Sorting Machines
Conveyor Belt Scales(Check-weighers)
X-ray Detectors
Box Printers
Label Applicators
Oxygen Sensors
Sortex Sorting Machines
PH Analog Sensors
BEST Sorting Machines
2000# Scales
T/R of Emergency Lights
MINIMUM JOB REQUIREMENTS
Minimum level of education required
High School Diploma or GED
Minimum number of year(s) of experience required in addition to education plus type(s) of functional experience
3 years of experience performing maintenance on electronic components in a manufacturing environment.
Other required type(s) of functional experience (e.g. Production/Operations, Accounting, Forklift Operator, Inventory Control, etc.)
Formal electronic training e.g. military electronics school (six months min.).
PREFERRED SKILLS AND EXPERIENCES (Specialized education, specific software experience, etc.)
Experience performing basic maintenance on electrical systems in a manufacturing facility.
College level courses in electronics, pneumatics and hydraulics.
Experience working in a team environment.
PHYSICAL DEMANDS
The position may require the ability to meet the physical demands of heavy lifting to carry out the assigned duties. May be required to attend outside training seminars. Must be able to work overtime, weekends, and holidays as required.
WORK ENVIRONMENT
Position may require employee to work around energized equipment and is routinely exposed to hazardous materials. Position may require the exposure to various adverse conditions such as, heat, cold, noise, dust, fumes, dirt, and grease, and chemical substance.
High School/GED (Required)
Craig Hannon
Sacramento County
Sacramento International Airport (SMF), Airport Boulevard, Sacramento, CA, USA
***Airport Operations Dispatcher Level I/II ***
The Airport Operations Dispatcher Level I/II will receive, evaluate and respond to aircraft emergency, emergency 9-1-1, security, and a variety of non-emergency calls and radio traffic; receive and handle routine calls such as paging and requests for information; dispatch necessary medical, fire, law enforcement or other County personnel and equipment; monitor and operate closed circuit television, secure area badge access, and gate access systems; and prepare and maintain a variety of reports, records and information. MINIMUM QUALIFICATIONS Either 1: Education Completion of high school or equivalent, and successful completion of the P.O.S.T. Public Safety Dispatcher Basic Course, or certification in police, fire or emergency medical dispatch from an accredited college or recognized technical program. Or 2: Experience One year of full-time experience operating telecommunications and dispatching equipment. Experience must include extensive public contact in a high volume call and/or dispatch environment while coordinating multiple concurrent tasks. First cut-off is at 5:00pm on March 21, 2019. Please refer to job announcement for cut-off dates. Final cut-off is at 5:00pm on May 16, 2019. Please see job announcement for important testing information. This communication is a courtesy announcement only and is not meant to replace the full job announcement. Please view the official job announcement for all requirements and testing information. The full job announcement and online application is available for viewing on our website at www.saccountyjobs.net . IMPORTANT REMINDER REGARDING PROVISIONAL APPOINTMENTS Provisional employees in this class should file for this examination. Individuals in provisional positions must be reachable on the eligible list to be considered for permanent appointment. If a provisional is not reachable, it is the appointing authority’s responsibility to take the appropriate action to terminate the appointment. Civil Service Rule 7.5 states, “Provisional appointments shall terminate within twenty (20) calendar days after the date on which the eligible list is established.”
Work For Warriors Point of Contact: Derrick Jackson
Mar 08, 2019
Full time
***Airport Operations Dispatcher Level I/II ***
The Airport Operations Dispatcher Level I/II will receive, evaluate and respond to aircraft emergency, emergency 9-1-1, security, and a variety of non-emergency calls and radio traffic; receive and handle routine calls such as paging and requests for information; dispatch necessary medical, fire, law enforcement or other County personnel and equipment; monitor and operate closed circuit television, secure area badge access, and gate access systems; and prepare and maintain a variety of reports, records and information. MINIMUM QUALIFICATIONS Either 1: Education Completion of high school or equivalent, and successful completion of the P.O.S.T. Public Safety Dispatcher Basic Course, or certification in police, fire or emergency medical dispatch from an accredited college or recognized technical program. Or 2: Experience One year of full-time experience operating telecommunications and dispatching equipment. Experience must include extensive public contact in a high volume call and/or dispatch environment while coordinating multiple concurrent tasks. First cut-off is at 5:00pm on March 21, 2019. Please refer to job announcement for cut-off dates. Final cut-off is at 5:00pm on May 16, 2019. Please see job announcement for important testing information. This communication is a courtesy announcement only and is not meant to replace the full job announcement. Please view the official job announcement for all requirements and testing information. The full job announcement and online application is available for viewing on our website at www.saccountyjobs.net . IMPORTANT REMINDER REGARDING PROVISIONAL APPOINTMENTS Provisional employees in this class should file for this examination. Individuals in provisional positions must be reachable on the eligible list to be considered for permanent appointment. If a provisional is not reachable, it is the appointing authority’s responsibility to take the appropriate action to terminate the appointment. Civil Service Rule 7.5 states, “Provisional appointments shall terminate within twenty (20) calendar days after the date on which the eligible list is established.”
Work For Warriors Point of Contact: Derrick Jackson
POSITION SUMMARY: Under the guidance of the Enrollment Manager, the Enrollment Representative will be responsible for accurate and timely processing of enrollment applications for Individual and Family Plans in a high volume environment. This position requires the individual to act as a liaison between various carrier partners and applicants. The Enrollment Representative is responsible for obtaining outstanding requirements from applicants and forwarding them to our carrier partners to finalize the review process. The primary focus is to obtain approved members while providing excellent customer service. ESSENTIAL JOB FUNCTIONS: 90% OF TIME
Review paper applications for completeness and accuracy prior to being forwarded to the health insurance carrier for processing.
Exchange information with the health insurance carrier throughout the application review process (via e-mail, Extranet notes, telephone, website, etc.) to determine and obtain outstanding requirements.
Proactively make outbound telephone calls and e-mails to applicants to notify of and obtain outstanding requirements.
Respond to telephone calls from applicants, carriers and coworkers.
Process work queues that are generated during the various stages of follow-up to maintain the most current status and complete the review process.
Coordinate and facilitate the communication (i.e. faxes, e-mail & verbal responses) between the applicant and the health insurance carrier.
Research and resolve issues encountered while processing daily tasks.
Provide feedback to Supervisors on trends that would affect the established Enrollment processes or close ratios.
Provide feedback to Supervisors on new processes or procedures communicated by the health insurance carrier while processing daily tasks.
OTHER POSITION RESPONSIBILITIES: 10% OF TIME
Attend carrier trainings.
Participate in team discussions
Other duties as assigned.
MINIMUM/REQUIRED QUALIFICATIONS:
High School Diploma
Analytical and problem solving skills, with attention to detail.
Strong interpersonal and communications skills – verbal and written.
Organized and able to multi-task and prioritize workload.
Ability to work independently, performing to high standards of productivity and accuracy.
Proficient with Microsoft Office, including Excel, and Word.
Internet skills
Must be a team player with a positive attitude.
Must be available to work any shift.
PREFERRED QUALIFICATIONS:
Prior experience in the insurance, banking or mortgage industry.
Call Center experience
College Degree
Natasha Glynn
Team C
Mar 04, 2019
Full time
POSITION SUMMARY: Under the guidance of the Enrollment Manager, the Enrollment Representative will be responsible for accurate and timely processing of enrollment applications for Individual and Family Plans in a high volume environment. This position requires the individual to act as a liaison between various carrier partners and applicants. The Enrollment Representative is responsible for obtaining outstanding requirements from applicants and forwarding them to our carrier partners to finalize the review process. The primary focus is to obtain approved members while providing excellent customer service. ESSENTIAL JOB FUNCTIONS: 90% OF TIME
Review paper applications for completeness and accuracy prior to being forwarded to the health insurance carrier for processing.
Exchange information with the health insurance carrier throughout the application review process (via e-mail, Extranet notes, telephone, website, etc.) to determine and obtain outstanding requirements.
Proactively make outbound telephone calls and e-mails to applicants to notify of and obtain outstanding requirements.
Respond to telephone calls from applicants, carriers and coworkers.
Process work queues that are generated during the various stages of follow-up to maintain the most current status and complete the review process.
Coordinate and facilitate the communication (i.e. faxes, e-mail & verbal responses) between the applicant and the health insurance carrier.
Research and resolve issues encountered while processing daily tasks.
Provide feedback to Supervisors on trends that would affect the established Enrollment processes or close ratios.
Provide feedback to Supervisors on new processes or procedures communicated by the health insurance carrier while processing daily tasks.
OTHER POSITION RESPONSIBILITIES: 10% OF TIME
Attend carrier trainings.
Participate in team discussions
Other duties as assigned.
MINIMUM/REQUIRED QUALIFICATIONS:
High School Diploma
Analytical and problem solving skills, with attention to detail.
Strong interpersonal and communications skills – verbal and written.
Organized and able to multi-task and prioritize workload.
Ability to work independently, performing to high standards of productivity and accuracy.
Proficient with Microsoft Office, including Excel, and Word.
Internet skills
Must be a team player with a positive attitude.
Must be available to work any shift.
PREFERRED QUALIFICATIONS:
Prior experience in the insurance, banking or mortgage industry.
Call Center experience
College Degree
Natasha Glynn
Team C
The Emergency Communications Department is responsible for the operation of a countywide, consolidated emergency communications center, providing 9-1-1 and non-emergency call answering and law enforcement, fire protection and emergency medical dispatch services for over 30 local, regional, county and state public safety agencies. The Communications Dispatcher Trainee receive on-the-job training in basic 9-1-1 call answering and radio dispatching methods and techniques. Upon successful completion of the Call taking training, incumbents are expected to promote to the Communications Dispatcher I classification, typically within 4- 6 months.
This classification of Communications Dispatcher I is part of the flexible series and can flex to the classification of Communications Dispatcher II subject to meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. The Eligible List established by this recruitment process will be used to fill the current vacancy as well as any future vacancies through the life of the eligible list as they arise.
Examples of Duties
Receives training in the answering 9-1-1 and non-emergency calls; reception and transmission of radio calls;
Receives law, fire and medical calls for service;Enters information received via keyboard for recording in a computer aided dispatch system;
Screen information to determine jurisdiction and equipment to be dispatched, and transmits appropriate information by telephone or radio;
Dispatches law enforcement or other personnel and equipment;
Accurately types information on a computer keyboard in order to process and/or update information accurately;
Records the nature and source of all incoming and outgoing radio messages as required;
Monitors public safety frequencies;
Learns to employ standard operating procedures and practices in receiving and dispatching details and messages;
Studies and maintains familiarity with the locations and common place names of major roads, streets, industrial plants, county parks, and governmental agencies.
To view the complete job description visit the Monterey County website: http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/class-specifications THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Skill and Ability to:
Remain calm, think clearly and react quickly in emergency and stressful situations.
Learn the operation of radio and telephone communications equipment;
Learn the operation of a computer aided dispatch system, radio transmitting and various communication equipment;
Learn to dispatch public safety personnel and equipment in a quick and efficient manner;
Learn and remember the policies and procedures of the department and user agencies;
Retain, recall, and evaluate facts and/or details solely from memory;
Communicate clearly and effectively with the general public, public safety officials and other governmental and private agency staff persons;
Obtain and transmit clear and complete directions/information;
Keep accurate records of messages received, mostly via computer keyboard entry;
Learn, interpret and apply established rules and procedures;
View multiple video display monitors for extended periods of time in a low-light conditions;
Learn to simultaneously type while communicating with others;
Establish and maintain effective working relationships;
Multi-task requiring simultaneous typing (rapid keyboarding), talking on the radio, answering multiple telephone calls, and switching between computer screens and applications;
Thoroughly evaluate situations, organize thoughts, and respond quickly and accurately;
Read, write, spell, and speak in English;
Accurately type a minimum of 30 wpm (net) on a computer keyboard;
Perform a variety of tasks simultaneously
Examples of Experience/Education/Training
Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Graduation from High School or possession of a GED certificate AND 1 year of experience involving substantial public contact Upon conditional offer of employment, all candidates must successfully complete and pass a law enforcement background investigation and pre-employment medical examination. Required Conditions of Employment As a condition of employment, the incumbent will be required to:
Be willing and available to work all shifts, nights, weekends, holidays and overtime.
Possess a valid Class C Driver License, or be able to provide suitable transportation that is approved by the hiring authority.
Successfully complete and pass a background investigation including and medical evaluation.
Ability to remain seated for long periods of time, up to 12 hours per day at a console working at a computer terminal
The selection process is tentative and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application package will include:
A completed County of Monterey employment application
Responses to all of the Supplemental Questions
Copy of current typing certificate (within the last 12 months) must be attached to your application. Refer to attached Typing Speed Certification Locations within Monterey County that meet our criteria. No internet typing certificate will be accepted.
TYPING SPEED CERTIFICATION LOCATIONS
http://www.co.monterey.ca.us/personnel/pdffiles/TYPING%20SPEED%20CERTIFICATION%20LOCATIONS%20IN%20MONTEREY%20COUNTY%20.pdf (Download PDF reader) (Download PDF reader)
Applicants who fail to provide all required materials by the application filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call Patricia Eddings (831) 769-8882. BENEFITS:
Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. Jason Cameron
Mar 04, 2019
Full time
The Emergency Communications Department is responsible for the operation of a countywide, consolidated emergency communications center, providing 9-1-1 and non-emergency call answering and law enforcement, fire protection and emergency medical dispatch services for over 30 local, regional, county and state public safety agencies. The Communications Dispatcher Trainee receive on-the-job training in basic 9-1-1 call answering and radio dispatching methods and techniques. Upon successful completion of the Call taking training, incumbents are expected to promote to the Communications Dispatcher I classification, typically within 4- 6 months.
This classification of Communications Dispatcher I is part of the flexible series and can flex to the classification of Communications Dispatcher II subject to meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines. The Eligible List established by this recruitment process will be used to fill the current vacancy as well as any future vacancies through the life of the eligible list as they arise.
Examples of Duties
Receives training in the answering 9-1-1 and non-emergency calls; reception and transmission of radio calls;
Receives law, fire and medical calls for service;Enters information received via keyboard for recording in a computer aided dispatch system;
Screen information to determine jurisdiction and equipment to be dispatched, and transmits appropriate information by telephone or radio;
Dispatches law enforcement or other personnel and equipment;
Accurately types information on a computer keyboard in order to process and/or update information accurately;
Records the nature and source of all incoming and outgoing radio messages as required;
Monitors public safety frequencies;
Learns to employ standard operating procedures and practices in receiving and dispatching details and messages;
Studies and maintains familiarity with the locations and common place names of major roads, streets, industrial plants, county parks, and governmental agencies.
To view the complete job description visit the Monterey County website: http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/class-specifications THE SUCCESSFUL CANDIDATE Will have a proven track record demonstrating the following knowledge, skills, and abilities: Skill and Ability to:
Remain calm, think clearly and react quickly in emergency and stressful situations.
Learn the operation of radio and telephone communications equipment;
Learn the operation of a computer aided dispatch system, radio transmitting and various communication equipment;
Learn to dispatch public safety personnel and equipment in a quick and efficient manner;
Learn and remember the policies and procedures of the department and user agencies;
Retain, recall, and evaluate facts and/or details solely from memory;
Communicate clearly and effectively with the general public, public safety officials and other governmental and private agency staff persons;
Obtain and transmit clear and complete directions/information;
Keep accurate records of messages received, mostly via computer keyboard entry;
Learn, interpret and apply established rules and procedures;
View multiple video display monitors for extended periods of time in a low-light conditions;
Learn to simultaneously type while communicating with others;
Establish and maintain effective working relationships;
Multi-task requiring simultaneous typing (rapid keyboarding), talking on the radio, answering multiple telephone calls, and switching between computer screens and applications;
Thoroughly evaluate situations, organize thoughts, and respond quickly and accurately;
Read, write, spell, and speak in English;
Accurately type a minimum of 30 wpm (net) on a computer keyboard;
Perform a variety of tasks simultaneously
Examples of Experience/Education/Training
Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is: Graduation from High School or possession of a GED certificate AND 1 year of experience involving substantial public contact Upon conditional offer of employment, all candidates must successfully complete and pass a law enforcement background investigation and pre-employment medical examination. Required Conditions of Employment As a condition of employment, the incumbent will be required to:
Be willing and available to work all shifts, nights, weekends, holidays and overtime.
Possess a valid Class C Driver License, or be able to provide suitable transportation that is approved by the hiring authority.
Successfully complete and pass a background investigation including and medical evaluation.
Ability to remain seated for long periods of time, up to 12 hours per day at a console working at a computer terminal
The selection process is tentative and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application package will include:
A completed County of Monterey employment application
Responses to all of the Supplemental Questions
Copy of current typing certificate (within the last 12 months) must be attached to your application. Refer to attached Typing Speed Certification Locations within Monterey County that meet our criteria. No internet typing certificate will be accepted.
TYPING SPEED CERTIFICATION LOCATIONS
http://www.co.monterey.ca.us/personnel/pdffiles/TYPING%20SPEED%20CERTIFICATION%20LOCATIONS%20IN%20MONTEREY%20COUNTY%20.pdf (Download PDF reader) (Download PDF reader)
Applicants who fail to provide all required materials by the application filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants' possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination. EQUAL OPPORTUNITY Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County provides reasonable accommodations for the disabled. If you believe you possess a disability that would require test accommodation, please call Patricia Eddings (831) 769-8882. BENEFITS:
Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing. As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary. Jason Cameron
Duties
Summary
This SATELLITE OPERATIONS SPECIALIST position, is located in the Military Strategic and Tactical Relay (MILSTAR) Operations Center at a Space Operations Squadronand is part of the CA 148 SOPS.
Responsibilities
THIS IS A T32 EXCEPTED SERVICE, PERMANENT POSITION The primary purpose of the SATELLITE OPERATIONS SPECIALIST, GS-0301-7/9/11, is to conduct 24-hour on-orbit_command and control of MILSTAR satellite communications system which directly supports the United States Commander in Chief of Space Command (USCINCSPACE) and the United States Commander in Chief of Strategic Command (USCINCSTRA T). Satellites provide data directly to fixed ground stations and mobile forces thereby enabling users to establish critical communication networks and provide communications interoperability among all active US military services, to include both mobile and fixed ground stations.
May make additional selections within 90 days of eligible(s) issuance.
Requirements
Conditions of Employment
CALIFORNIA NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted service position that requires membership in a compatible military assignment in the California National Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Compatible military grade and assignment is required. If you are interested in joining the California National Guard, please contact a California National Guard recruiter prior to applying for this position. https://state.nationalguard.com/california Compatible Military Assignments: DAFSC: 1C6X1 Non-DMOS/DAFSC applicants are encouraged to apply for the positions if experience is held. A two year compatibility waiver MAY be obtained. Priority Areas(s) of Consideration: AREA I= Current California National Guard technicians who are serving on a Permanent/Indefinite/Temporary dual status appointment. AREA II= Current California National Guard members. AREA III= Current military members of the Air Force/Army National Guard, Air Force/Army Reserve or Air Force/Army Active Duty. (Applicants who are currently in other Air/Army branches and NOT currently a member of the California National Guard (CNG) must become a member of a compatible unit of assignment within the Air Force CNG commensurate with the military grade listed in this announcement prior to federal assignment). **(non-bargaining units may receive more than one area of consideration depending on the applicant pool)** Military Grades: E-3 through E-6 Recruitment/Relocation Recruitment/Relocation Incentive MAY BE authorized, subject to National Guard Bureau approval. PCS Relocation Costs MAY BE authorized subject to provisions of the Joint Travel Regulation and an agency determination that a Permanent Change of Station (PCS) move is in the Government's best interest. Must maintain appropriate level of security clearance. Must wear appropriate military uniform including required grooming standards. Must maintain a compatible military unit, grade and job assignment as required by current directives. Participation in direct deposit is mandatory.
Qualifications
General Experience: Experience, education, or training which provided a general knowledge of principles of organization, management, and administration; Experience using computer and automation systems. SATELLITE OPERATIONS SPECIALIST, GS-0301-07(Trainee): Must have at least 12 months experience, education or training in any position that required compiling reports, letters, memoranda, etc., and required person-to-person contacts to convey information; Experience which demonstrates the ability to provide technical guidance and assistance in the type of work or in comparable work of the position to be filled; Experience interpreting regulations, policies or law and providing guidance. SATELLITE OPERATIONS SPECIALIST, GS-0301-09(Trainee): Must have at least 24 months experience, education or training in any position that required compiling reports, letters, memoranda, etc., and required person-to-person contacts to convey information; Experience providing technical guidance and assistance in the type of work or in comparable work of the position to be filled; Experience with a thorough knowledge and understanding of administrative procedures and practices of management; Experience developing administrative procedures . SATELLITE OPERATIONS SPECIALIST, GS-0301-11: Must have at least 36 months experience, education or training in program or managerial experience in a type of work or a combination of functions directly related to the position to be filled or in comparable work or functions; Experience developing and recommending policy; organizing and carrying out specific programs, evaluating and recommending changes in methods of operations; Experience in supervisory, staff or technical work which included study, analysis or evaluation leading to the development or improvement of managerial or administrative policies, practices and procedures; Experience preparing written communications and oral presentations . TRAINEE POSITION: Applicants not meeting full qualifications for the GS-11 position indicated above may be considered for GS-7/9 trainee, if qualified. Statement-of-Difference of qualification requirements for each are indicated. If appointed as trainee, the selectee may be non-competitively promoted to GS-11 upon meeting full qualifications and recommendations of supervisor. Your qualifications will be evaluated on the following competencies:
Decision Making
Information Management
Planning and Evaluating
Problem Solving
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Security clearance
Top Secret
Alexander Rosario
Feb 15, 2019
Full time
Duties
Summary
This SATELLITE OPERATIONS SPECIALIST position, is located in the Military Strategic and Tactical Relay (MILSTAR) Operations Center at a Space Operations Squadronand is part of the CA 148 SOPS.
Responsibilities
THIS IS A T32 EXCEPTED SERVICE, PERMANENT POSITION The primary purpose of the SATELLITE OPERATIONS SPECIALIST, GS-0301-7/9/11, is to conduct 24-hour on-orbit_command and control of MILSTAR satellite communications system which directly supports the United States Commander in Chief of Space Command (USCINCSPACE) and the United States Commander in Chief of Strategic Command (USCINCSTRA T). Satellites provide data directly to fixed ground stations and mobile forces thereby enabling users to establish critical communication networks and provide communications interoperability among all active US military services, to include both mobile and fixed ground stations.
May make additional selections within 90 days of eligible(s) issuance.
Requirements
Conditions of Employment
CALIFORNIA NATIONAL GUARD MEMBERSHIP IS REQUIRED: This is an excepted service position that requires membership in a compatible military assignment in the California National Guard. Selectee will be required to wear the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Compatible military grade and assignment is required. If you are interested in joining the California National Guard, please contact a California National Guard recruiter prior to applying for this position. https://state.nationalguard.com/california Compatible Military Assignments: DAFSC: 1C6X1 Non-DMOS/DAFSC applicants are encouraged to apply for the positions if experience is held. A two year compatibility waiver MAY be obtained. Priority Areas(s) of Consideration: AREA I= Current California National Guard technicians who are serving on a Permanent/Indefinite/Temporary dual status appointment. AREA II= Current California National Guard members. AREA III= Current military members of the Air Force/Army National Guard, Air Force/Army Reserve or Air Force/Army Active Duty. (Applicants who are currently in other Air/Army branches and NOT currently a member of the California National Guard (CNG) must become a member of a compatible unit of assignment within the Air Force CNG commensurate with the military grade listed in this announcement prior to federal assignment). **(non-bargaining units may receive more than one area of consideration depending on the applicant pool)** Military Grades: E-3 through E-6 Recruitment/Relocation Recruitment/Relocation Incentive MAY BE authorized, subject to National Guard Bureau approval. PCS Relocation Costs MAY BE authorized subject to provisions of the Joint Travel Regulation and an agency determination that a Permanent Change of Station (PCS) move is in the Government's best interest. Must maintain appropriate level of security clearance. Must wear appropriate military uniform including required grooming standards. Must maintain a compatible military unit, grade and job assignment as required by current directives. Participation in direct deposit is mandatory.
Qualifications
General Experience: Experience, education, or training which provided a general knowledge of principles of organization, management, and administration; Experience using computer and automation systems. SATELLITE OPERATIONS SPECIALIST, GS-0301-07(Trainee): Must have at least 12 months experience, education or training in any position that required compiling reports, letters, memoranda, etc., and required person-to-person contacts to convey information; Experience which demonstrates the ability to provide technical guidance and assistance in the type of work or in comparable work of the position to be filled; Experience interpreting regulations, policies or law and providing guidance. SATELLITE OPERATIONS SPECIALIST, GS-0301-09(Trainee): Must have at least 24 months experience, education or training in any position that required compiling reports, letters, memoranda, etc., and required person-to-person contacts to convey information; Experience providing technical guidance and assistance in the type of work or in comparable work of the position to be filled; Experience with a thorough knowledge and understanding of administrative procedures and practices of management; Experience developing administrative procedures . SATELLITE OPERATIONS SPECIALIST, GS-0301-11: Must have at least 36 months experience, education or training in program or managerial experience in a type of work or a combination of functions directly related to the position to be filled or in comparable work or functions; Experience developing and recommending policy; organizing and carrying out specific programs, evaluating and recommending changes in methods of operations; Experience in supervisory, staff or technical work which included study, analysis or evaluation leading to the development or improvement of managerial or administrative policies, practices and procedures; Experience preparing written communications and oral presentations . TRAINEE POSITION: Applicants not meeting full qualifications for the GS-11 position indicated above may be considered for GS-7/9 trainee, if qualified. Statement-of-Difference of qualification requirements for each are indicated. If appointed as trainee, the selectee may be non-competitively promoted to GS-11 upon meeting full qualifications and recommendations of supervisor. Your qualifications will be evaluated on the following competencies:
Decision Making
Information Management
Planning and Evaluating
Problem Solving
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Security clearance
Top Secret
Alexander Rosario
