26 Analyst jobs

ITSM System Administrator (1/2) job duties: Manages and owns processes, automatic reporting, and workflows within the ITSM Tool. Serves as the primary point of contact for all ticketing system operational support issues relating to LanDesk back-end processes. Ensure consistency across the development/test servers in order to apply to the production system environments. Administrator of the LanDesk application test server. Administrator of functions that include managing analyst users (create, modify, update) and management/maintenance of ticketing system global data sets. Expertise in ticketing system core architecture and modules such as Service Catalogs, Incident/Change/Problem Management, Asset Management, CMDB, Knowledge Management, Project Management, and Self-Service portals. Manage the process of migration from LanDesk to ServiceNow.   Client Engineering Systems Administrator (1/2) job duties: Package, test, deploy and document software applications in SCCM and LanDesk. Assist with and complete Windows, SCCM, LanDesk, ticketing system, etc., tasks Assist with building and maintaining desktop images Perform daily system monitoring, verifying the integrity & availability of all hardware, server resources, systems & key processed, and reviewing system and application logs. Repair & recover from hardware or software failures. Track, notate, and support the customer base through the ticketing system Must be able to support flexible working schedule based on customer requirements and after-hours scheduling. Must be capable of responding to, “Severity I Incidents,” & possess the skillset to investigate & troubleshoot system and application outages. Be capable of performing scripting duties, (VBS/PowerShell) preferred, to automate and integrate systems, applications, and routine tasks. Develop & maintain installation & configuration procedures. Build technical documentation for use by more junior IT staff.   Qualifications: 2+ years in ticketing system development, configuration and administration experience in an enterprise environment, preferably supporting ServiceNow. Demonstrated understanding of ITIL process, operations, and procedures. SCCM - intermediate to expert in packaging and testing Windows applications, scripting, and automated BIOS configurations. Knowledge of supporting Windows Server Operating System environment. Knowledge of ticketing system administration including system management. Intermediate to expert technical writing skills for process documentation, end-user documentation, and technical materials for more junior IT staff.  Desired Skills & Experience:   ServiceNow web technologies including experience in Javascript, XML, HTML, etc. ITIL v3 Foundation Certification Bachelor's degree with a technical major, such as Computer Science desired; Demonstrated work experience can be applied in lieu of a Bachelor’s Degree. Enterprise client deployment experience desired. Software delivery / application packaging experience. Windows deployment services, including computer imaging, task sequences, and hardware/software inventory reporting experience is preferred. Experience in managing enterprise licenses, triad license servers, and troubleshooting license issues is preferred. Working knowledge of enterprise Engineering-type applications, such as CAD software, is preferred. Strong analytical and problem solving skills. Microsoft Certs such as an MCSA or MCITP are also preferred. Scripting and SCCM certs are preferred. An Active Secret Clearance is desired.     U.S. Citizenship is required Anthony Altemoos Team C

Field Services Technician job duties: Provide prompt initial response to all assigned service requests, ensuring the standard performance requirement is met or exceeded. Troubleshoot the system problem and complete repair in a timely and efficient manner, insuring minimal recurrence of problem (rework) If unable to repair on initial visit, validate the user’s problem and provide information on a temporary work around, if necessary to allow the customer to continue to work, until the system is repaired Effectively use remote assistant tools, knowledge base, and other tools to diagnose as appropriate and where ever available in the repair customer issues within target time limits Provide customer with regular communication regarding status of repair/install including notification when repairs are complete Communicate with customer appropriate advice and techniques to avoid future incidents of a similar nature. Appropriately document all required information into the call tracking system Ensure system is appropriately secured (case is locked, system password protected, etc.) Complete site specific preventative maintenance checklist Escalate the service request to the appropriate IT support for resolution if problem cannot be handled within provided time constraints Meet required productivity expectations, including Technology Services metrics Meet all performance service level targets Make every attempt, when appropriate, to resolve service requests remotely. Partner with team members to communicate new solutions and assist other technicians when call volume is low Contribute to the knowledgebase through research of articles, training courses attended, on the job learning, etc. Participate in IT projects Achieve and maintain knowledge of all applicable site procedures Exercise appropriate workflow and time management Provide adequate notice for planned absences (two weeks preferred)   Qualifications High School diploma or G.E.D equivalent Employee should be trained in the prevailing operating system and hardware systems used at the client site. Experience working in an IT service operation using ITIL best practices and/or ISO 2900 quality management system. Formal customer service and technical training will be required. Three+ years of demonstrated PC support, diagnostic/troubleshooting and repair experience, including a solid working knowledge of PC operations including hardware, operating systems and network settings. Proven experience of having provided the highest quality of customer service in a fast-paced IT service environment. Experience with equipment and software installation and upgrades Due to the nature of the work & its location, U.S. Citizenship is required.   Desired experiences and skills include: IT Certifications to include CompTia, Microsoft or Apple Certifications. Associate’s Degree or Bachelor’s Degree in Computer Science, Information Systems, etc. Active U.S. Government Clearance Anthony Altemoos Team C

If you're a Veteran, active Reservist, CNG member, or Blue Star Family we want to help you find a great career.  Applicant must hold an active Department of Defense (DoD) SECRET personnel security clearance Responsibilities: Individual assists in representing Amphibious Warfare Program Office, PMS 377, interests with consideration of Fleet concerns and needs. Provides oversight of LCAC SLEP availability and In-service efforts.   Develops and implements innovative solutions to address requirements in a budget constrained environment. Provides on-site representative support to the ACU 5 Command at Camp Pendleton, CA Liaises with PMS 377 to assist in identification and resolution of Fleet issue with LCAC in-service craft and preparations for transition to SSC craft Organizes, directs, and manages contract operation support functions, involving multiple, complex and inter-related project tasks at ACU 5 for PMS 377 Maintains and manages the customer interface at the all levels of the Fleet command and Acquisition offices Meets with customer and contractor personnel to formulate and review task plans and deliverable items Ensures conformance with program task schedules and costs Provides quality assurance, communicates goals, objectives, and policies Provides financial management and project administration support Experience/Requirements: Must be well experienced in Landing Craft Air Cushion (LCAC) craft Naval Landing Craft operational experience is expected 3 years of experience working in ACU 5 or other Assault Craft Unit 5 years of experience working with LCAC craft 10 years of professional experience in the Defense sustainment and/or acquisition process Demonstrated understanding of the DoD contracts and contract analysis and knowledge of DoD contracting processes in the technical or program area specified area Ability to generate technical information reports Educational Requirements: BS in Engineering or other related field required. This may be substituted with 12 years’ experience in the field of engineering   Lloyd Songne Team D

Company : PayPal Location : San Jose, California Posted : April 04, 2018 Reference ID : R0030664   Job Description Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal's 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. PayPal is currently hiring a Data Engineer in our San Jose, CA office. This is a great opportunity for you to join a high performing team of technologists to scale out a data platform powered to support the PayPal's state of the art analytics on Sales, Behavioral and Web events data. Job Responsibilities: You will own several Data pipelines end to end. Translate complex business requirements into a scalable and highly efficient data platform. Work with business teams/engineers to define instrumentation and data requirements. Need to have strong analytical and problem-solving skills. Work closely with platform and infra team to analyze and resolve capacity, scaling and performance issues Collaborate with multiple cross functional teams and work on solutions that impact business. Lead projects independently and also mentoring other engineers in the team. Prototype ideas quickly using cutting edge and new generation technologies Create and Maintain Documentation Qualifications and Requirements Bachelor's or Master's degree or equivalent in computer science or related field with minimum of 8 years of directly related work experience. Good understanding of data structures and algorithms. Programming/scripting experience in Java, Scala or Python Experience with big data technologies like Hadoop, Map Reduce, Hive, Spark/Storm Experience with Kafka, ElasticSearch, Druid is a plus. Experience with Unix/ Linux and shell scripting Knowledge and experience working with various data sources like unstructured data files, flat files, message queues, xml based events, databases. Excellent verbal and written communication skills. Leads product design and code reviews; can competently review any aspect of their product or major sub-system. Drives architecture discussions, and proposes solutions to system and product changes. Produces clear, well-communicated, complete designs for product features or sub-systems. Motivated and interested delivering results, especially in the area of writing high-performance, reliable and maintainable code. Ability to adapt to new development environments, changing business requirements and learning new systems highly desired. Experience with large distributed services is a plus as is building/operating highly available systems Good team player, able to effectively work across multiple teams on solutions that have complex dependencies and requirements in a fast-paced environment We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. R0030664   Gary Munson Team C

Company : PayPal Location : San Jose, California Posted : February 08, 2018 Reference ID : R0027721   Job Description Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal's 210 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies. At PayPal, we are looking to hire smart, collaborative, creative people who can work in a fast moving organization which values mutual respect, accountability, and passion for the brand and the product. Our goal is to offer an inspirational and innovative team setting that allows for exceptional talent to thrive. The Global Brand Marketing team is looking for an experienced and entrepreneurial Project Manager for our Brand Shared Services team. This candidate is exceptionally organized in managing workflow, deliverables, holding creative to efficiency and excellence standards, and optimizing an internal studio organization. The right candidate thrives on structure, tools and embraces a fast paced working environment ensuring the studio is delivering on all creative and content needs in a matrixed environment across PYPL brands, Merchant, Consumer and Partner programs. You have an expert understanding of applying best practices to build a brand creative studio, operationalizing workstreams and can take an empathetic view of both clients and creatives. You will partner with the Creative Lead and Creative Services managers to build the discipline delivering best in class creative that shapes the future of the PayPal brand. You understand the intricacies of channel creative production, particularly in the digital space, and can plan and shape an effective internal studio service for global needs.Experience managing budgets and vendors Responsibilities Project manage all Creative and Content Shared Service projects to building out PayPal's best-in-class content capability, with a focus on digital banners, social, emails, landing pages, videos to track delivery and progress Actively manage and track multiple projects and timelines across multiple channels and prioritize workstream across all production resources and SLAs Partner with Creative Lead, Production Teams, Creative Services Manager to drive successful delivery of creative deliverables from briefing to kick offs to review cycles and establishing optimal meeting cadence Establish timelines and milestones for both department goals and project goals, predicts roadblocks and finds integration points to move work forward Build appropriate processes and program management, drive cohesive agency collaboration, finding and facilitating resources, optimizing schedules and resolving issues Identify and optimize internal processes for the best results Help forecast and manage, maintain budgets for production Requirements 5+ years Project Manager role at a digital agency, creative agency or studio Experience in planning design, production, and development of websites, ad campaigns, and other deliverables for digital projects Experience in project workflow tools Understanding of customer journey, user experience, and web design principles and principles of email design and performance, performance media assets Experience in fostering cross-functional working relationships in matrixed organizations Skills in Microsoft Office tools and related project/program management applications to drive best practices We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. R0027721   Gary Munson Team C

If you're a Veteran, active Reservist, CNG member, or Blue Star Family we want to help you find a great career.  While open to Calif residents, these positions will be based OCONUS Coordinates and synchronizes a broad range of CI Operations activities to include analysis of those operations. Reviews, evaluates, and provides insightful analysis into CI Operations plans and activities in support of Services, Combatant Commands, Agencies, and other special customers. Contributes to the development, execution and evaluation of comprehensive operational plans. Conducts special collection activities using specialized equipment and techniques. Executes effective CI collections and field operations to counter threats to sensitive US technologies, programs, activities and facilities. Plans and executes discrete physical observation; conducts counter-surveillance and detection operations; provides unique, cutting-edge biometric collection capability. May independently develop initiatives to enhance the analysis and analytical support provided to CI Operational capabilities May prepare and deliver briefings to senior leadership regarding CI Operational plans and activities. May provide client with a greater understanding of CI Operations policies and methodologies.   Special skills or qualifications Knowledge of Army/Joint CI procedures, doctrine, and practices Deployed experience Experience in working with and through interpreters Experience with interview and solicitation techniques Experience with CI principles and methods Experience in developing screening /interviewing/debriefing plans Briefing skills Experience with the evaluation of information requiring further investigation   Lloyd Songne Team D

Security Control Center (SCC) General Duties 1. Provide continuous coverage (During you Shift) for the DMEA Security Control Center (SCC). 2. Coordinate with other Security Admin, Federal Protective Service (FPS) contracted armed guard, or Government security team to ensure 100% coverage of the SCC. 3. Apply Government facility access control, as well as contribute to, monitor, document, and track access. 4. Monitor DMEA property, and the surrounding area. Report all security risks, environmental risks, safety hazards, and illegal activities occurring on and around DMEA property per the Operating Instructions (OI). 5. Reference DMEA Operating Instructions (OIs) to coordinate emergency evacuation(s) and emergency dry runs. 6. Monitor alarms, alerts, notifications and respond per the Operating Instructions (OI). 7. Support DMEA badge renewals, including generating and analyzing DMEA reports for investigation dates, training dates, suspense dates, and expiration dates. 8. Account for, collect, contribute, and coordinate DMEA and Federal security forms. 9. Conduct document control, and organize electronic files for DMEA and Federal security and safety forms, reporting to security personnel as needed. DMEA Security Booth (SB) General Duties 1. Provide continuous coverage (During your Shift) in the DMEA Security Booth. 2. Apply, contribute, monitor, document, track, and report access control for Government facilities. 3. Perform administrative tasks for DMEA access and visitor control, including assuring compliance, accounting for, assisting, identifying, verifying, and maintaining records and continuity forms for access. 4. Monitor DMEA cameras; report security risks, report environmental risks, report safety hazards, and report illegal activities for DMEA personnel, property, and surrounding area and report to DMEA security personnel per the Operating Instructions (OI). 5. Reference DMEA Operating Instructions (OI) to coordinate emergency evacuation(s) and emergency dry runs. 6. Analyze and generate reports for DMEA investigation dates, security training dates, suspense dates, access badge expiration dates, and badge renewals. 7. Support DMEA badge renewals, including generating and analyzing DMEA reports for investigation dates, training dates, suspense dates, and expiration dates. 8. Conduct document control, and organize electronic files for DMEA and Federal security and safety forms, reporting to security personnel as needed. 9. Monitor alarms, alerts, notifications and respond per the Operating Instructions (OI). Technical Requirements 1. Must be a US Citizen 2. Must be able to work in the United States 3. Must possess a valid Secret Clearance 4. Must possess at least a High School Diploma 5. Previous experience with Control Centers is a plus 6. Must be willing to work mandatory overtime 7. Must successfully complete 3-day on the job training Wages 1. 28.47 per hour 2. 4.13 per hour up to 40 hours per week H&W