PUBLIC SAFETY DISPATCHER Torrance

QUALIFICATION GUIDELINES

Education and Experience 
Any combination of education and experience that provides the knowledge and skills required is qualifying. A typical way to obtain the knowledge and skills would be:
 
Graduation from high school or possession of a GED Certificate.  One year of experience in voice communications equipment or public contact work involving the use of communication equipment.
 
License and/or Certificates
Must obtain and maintain a valid California POST Public Safety Dispatch Certificate and Emergency Medical Dispatch Certificate within one (1) year of hire.
 
Successful candidates will possess:

• A customer service mindset with excellent interpersonal and communication skills;
• Ability to remain calm, have a clear and controlled voice, think quickly and logically while working under pressure and exercise good judgment in potential emergency situations;
• Strong multitasking skills and the ability to learn quickly;
• Skill to operate a computer and keyboard to enter data provided verbally and in writing; and
• Ability to establish and maintain cooperative and effective relationships with those contacted in the course of work.

HOW TO APPLY & EXAM PROCESS

Interested candidates must submit an online application and supplemental questionnaire at www.TorranceCA.Gov/Jobs. Application submission will be accepted on a continuous basis until the position(s) is/are filled.  First review of applications will be those received by Monday, March 16, 2026, at 11:59pm.  If a sufficient number of qualified applications are received by the first review date, there is the possibility that the recruitment may close at that time.

Only those candidates who best meet the City and Department's needs will be invited to participate in the examination process, which will consist of the following components:

• The City of Torrance uses the California Peace Officers Standards and Training (POST) Entry Level Law Dispatcher Battery Written Test and will accept scores from other agencies within one year of the written test date.  The passing T-score for the City of Torrance is 50.  Candidates who have taken the POST Entry Level Law Dispatcher Battery examination at another agency and have received a T-score of 50 or higher within the last 12 months must attach a copy of their T-score to their employment application.  
• POST allows candidates to test only once in a 30 day period.  Applicants may not take the POST written test if taken with another agency within the last 30 days of the City of Torrance scheduled written test. 

SPECIAL NOTES

Names of candidates will be retained on the eligible list for a period of six (6) months. Applicants may test for Public Safety Dispatcher only once in a six (6) month period.

In accordance with the Memorandum of Understanding between TME-AFSCME and the City of Torrance, new employees covered under that memorandum shall become members in good standing and pay the required service fee to said Local.

Visit www.TorranceCA.Gov to find out more information about our community.

Applicants with disabilities who require special testing arrangements must contact Human Resources prior to the examination date(s). If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 prior to the test date.  For further information, click here.

Candidates must pass each component of the exam process, as well as a thorough background investigation to be considered for hire. The background investigation will include job and personal references, arrest records, credit history, use of controlled substances, medical evaluations, and a polygraph.

The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.