DEPARTMENT ASSISTANT (Entry/Journey/Experienced) - Beach Parking Enforcement

The current vacancy is in the Community and Library Services Department - Beach Operations - Parking & Camping Division.

The Ideal Candidate possesses effective communication and cooperative interpersonal skills, excellent customer service skills, is physically fit enough to stand or walk for the entirety of a shift, and has the ability to work well in a busy environment where attention to detail is important. The incumbent may work shifts as early as 5:00 AM and as late as 12:30 AM. 

Examples of Duties

• Provides enforcement services to coastal Huntington Beach in the off-street parking facilities and the on-street paid parking areas (meters) on a rotational basis
• Issues citations using a Citation Writer and cellular phone to vehicles not adhering to meter and off-street parking lot parking regulations in addition to other parking violations within the coastal downtown area as outlined in the HBMC and CVC
• Answers questions from the public and performs some light maintenance
• Guides the public on use of paid parking equipment
• Works closely with Parking & Camping administrators to resolve permitting issues
• Communicates maintenance issues to appropriate division
• Assists with parking lot and lane closures during busy times and special events
• Maintains daily records of activities, including number of citations issued
• Reports to work as scheduled; maintains a regular and consistent attendance record
• Performs related duties as assigned

Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: 

Knowledge of: 
Modern office procedures, methods and equipment including the use of computers and supporting software applications
English usage, spelling, grammar, and punctuation
Methods and techniques of public relations and customer service
Safe and efficient work practices as they relate to parking enforcement.
Laws governing vehicular parking, including California Vehicle Code, City Municipal Code and Department manuals
Traffic safety practices

Ability to: 
Learn, understand, interpret, and apply applicable codes, regulations, policies, technical processes, and procedures, including vehicle code and parking ordinances
Read and interpret maps and other pertinent documentation
Assess situations while remaining calm and using sound judgement
Learn and apply terminology and procedures used in parking enforcement
Use of a Citation Writer and cellular phone
Communicate effectively with employees, the general public and outside authorities
Work weekends, and holidays as scheduled
Work as early as 5:00 a.m. and as late as 12:30 a.m. 
Provide quality customer service
Walk and stand for extended periods of time
Operate a vehicle in a safe manner to travel within various locations of the City

• At least 18 years of age or older.
• Must be available to work weekends and holidays, early mornings, late nights, and various weekly shifts.
• High school diploma or equivalent certificate and at least one (1) year of experience performing public contact or customer service work. Experience with enforcement related duties is desirable.

APPLICATION AND SELECTION PROCEDURE: 

• Application Review
• Assessment Process
• Selection
• Background
• Appointment

Please Note: Our primary means of communication with applicants is sent via email; therefore, please include a valid email address on your application.

Martin Rivera