PUBLIC SAFETY DISPATCHER TRAINEE Riverside
- Riverside Police Department
- Riverside Police Department, Magnolia Avenue, Riverside, CA, USA
- Jun 26, 2026
Job Description
The City of Riverside is accepting applications for the position of Public Safety Dispatcher Trainee. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to twelve (12) months.
SUCCESSFUL CANDIDATES MUST PASS A THOROUGH BACKGROUND INVESTIGATION PRIOR TO APPOINTMENT.
Public Safety Dispatcher Trainees under close supervision, perform entry level work in operating a 911 telephone system and a computer-aided dispatch (CAD) system on an assigned shift; enter calls for service for emergency and non-emergency calls for Police and Fire; dispatch required fire and medical services personnel and equipment; and perform related work as required.
*** The salary that is posted for this recruitment is for any applicant deemed a new member under the Public Employee Pension Reform Act of 2013. For all others, please reference the City's salary schedule. ***
Work Performed
- Receive incoming telephone calls on an assigned shift; input and retrieve information in a computer-aided dispatch (CAD) system.
- Obtain and record information using a telephone system or mobile data computer (MDC) to enter emergency necessary law enforcement, fire medical and other emergency services such as ambulances and tow trucks.
- Run inquiries on DOJ, National Crime Information Service, FBI, Stolen Vehicle System.
- Compile data and maintain records of emergency recorded, equipment and personnel dispatched, and/or disposition of emergencies.
- Send, receive and decode teletype information.
- Provide a variety of public information relating to law enforcement or fire activities as permitted.
- Operate a variety of equipment such as a computer-aided dispatch (CAD) system, 9-1-1 telephone system and alarm monitoring system.
- Calms distressed citizens on the phone.
- Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies.
Qualifications
Recruitment Guidelines:
Education: Equivalent to the completion of the twelfth grade.
Experience: None
Necessary Special Requirements:
- Must be willing to work weekends, holidays, as well as days, swing and graveyard shifts.
- Must be able to pass an extensive police background investigation.
- Must be able to sit for long periods in a confined area and wear a headset.
- Possession of, or ability to obtain within 30 days of appointment, a valid appropriate Class "C" California Motor Vehicle Operator's License.
- Possession of, or ability to obtain within twelve months of employment, a POST Basic Dispatcher Certificate or equivalent certificate.
Martin Rivera
Qualifications
State
