Police Communications Dispatcher (Continuous) Oakland

The City of Oakland is accepting applications for an exciting opportunity in the Oakland Police Department's Communications Division.  Come and join a wonderful team of professionals dedicated to serving the citizens of Oakland. Start an exciting career and become a 9-1-1 Dispatcher!  

Police Communications Dispatchers receive approximately one year of on-the-job training and must attend a POST-certified basic dispatcher course. During training, working hours and days off vary. Dispatchers may work any of the three shifts in a 24-hour period; may be required to work a schedule with rotating days off; often work weekends, holidays, and overtime as required by emergencies or Departmental needs. This is a public contact position.

We are looking for someone who: 

• possess the ability to act promptly, logically, and decisively.
• can communicate clearly.
• is able to read, comprehend and retain information.
• will maintain a calm and professional demeanor even under stressful situations.
• has the ability to adapt to changing situations.
• is able to multi-task.
• is highly self-motivated; and
• will display a high level of integrity.

What you will typically be responsible for:

• Receiving and screening telephone calls and recording data
• Analyzing calls for priority level
• Using computer-aided keyboard and data entry equipment or manually recording and relaying information (often of an emergency nature) to appropriate units
• Receiving, transmitting, and recording data
• Running queries in automated warrant information systems
• Answering questions from the public
• Dispatching from a mobile command center, as requested

Other Requirements:

• Must be eighteen (18) years of age or older.
• Must pass a thorough background investigation.
• Must pass the P.O.S.T. Public Safety Dispatchers' Basic Course within one year of appointment as a condition of continued employment.

Martin Rivera