Position Summary
The General Service Technician must have a mechanical aptitude and is able to perform basic automotive services including mounting and balancing tires, tire repairs, oil changes, vehicle inspections and other less technical services while delivering an excellent customer experience. Responsible also to maintain clean and safe work areas in the tire and service department. The General Service Technician may be required to provide advice to and sell customers on automotive services and repairs that are recommended or required for their vehicle.
Duties & Responsibilities
Knowledge, Skills, and Abilities
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
Benefits
We do the right thing for each customer and for each other. We listen openly and answer honestly. We don’t wait to be told the right thing to do; we do it.
We bring our best to everything we do and take pride in our successes. Our passion is infectious; it encourages and energizes those around us.
We are doers and problem-solvers. We think beyond the service bay, always looking for innovative ways to elevate service to our customers. We think bigger and challenge each other to do the same.
We are a trusted source of knowledge and confidence to each other and to our customers. We continuously build and invest in our knowledge, skills, and technology to ensure we always have the answers and options our customers need.
We communicate honestly, openly and proactively with our peers, partners and customers. We build trust by ensuring they have the timely information they need to make good decisions; we use technology to make it accessible.
Martin