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Dispatch Irvine

$25.20 hourly
Full time Admin-Clerical Customer Service Information Technology Professional Services Telecommunications Project Managment Technician

Job Description

As a Dispatcher, you will be tasked with organizing the daily dispatch of equipment for a Trench Safety branch in a safe and timely manner. You will be responsible for maximizing the efficiency of UR owned assets and outside resources. Our customers depend us to deliver and pickup on time.  Without you, they cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understands the demands of the job.

What you'll do:

  • Daily scheduling of UR Drivers and outside haulers with proactive forward planning

  • Manage constant change to the daily schedule to meet customer demands

  • Manage inter-company transfer hauling

  • Communicate Driver schedules and expectations

  • Become expert on dispatch system, supporting applications, and dispatch processes

  • Be a key player in the daily branch planning meeting

  • Monitor and perform to dispatch metrics

  • Provide excellent service to both external and internal customers

  • Communicate with the team clearly, concisely, and honestly

  • Assist in taking customer telephone orders for deliveries, pickups and service

  • Assist Inside sales team as needed

  • Other duties as assigned

Requirements:

  • College degree preferred or equivalent experience

  • Diligent attention to safety

  • Strong ability to multitask in a fast-paced environment

  • Superior customer service, teamwork and verbal/written communication skills

  • Keen attention to detail

  • Analytical and processes oriented

  • Planner, preparer, problem solver, decision maker

  • Valid driver's license with acceptable driving record

  • Technical knowledge of DOT/Federal Motor Carrier rules and regulations

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

  • Paid Parental Leave

  • United Compassion Fund

  • Employee Discount Program

  • Career Development & Promotional Opportunities

  • Additional Vacation Buy Up Program (US Only)

  • Early Wage Access through Payactiv (US Hourly Only)

  • Paid Sick Leave

  • An inclusive and welcoming culture

Learn more about our full US benefit offerings here.

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [email protected] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

 

Martin Rivera

Qualifications

refer to job announcement

State

California
United Rentals
About United Rentals

Hiring our homecoming heroes

If you are an active-duty member, veteran, reservist or family member, you will find that United Rentals shares your commitment to serving others with dignity and respect. Our company’s values – strong leadership, teamwork, discipline, diversity and work ethic – align with yours. A significant portion of our workforce comes from a military background, and we offer many roles that are a great fit for the skills you’ve gained through your service.

Support for active military members

For those who are still actively serving, we provide you and your spouse with the flexibility needed to serve in the National Guard or Reserves. At United Rentals, we:

  • Safeguard the jobs of employees who serve in the uniformed services.
  • Provide pay during active-duty deployments.
  • Support reserve training commitments
  • Provide job protection for both service members and eligible family members during an active leave or medical leave.

ABOUT UNITED RENTALS

United Rentals (NYSE: URI) was founded in 1997 and quickly became the world’s largest equipment rental provider. Today, our company continues to build on its industry leadership with a best-in-class range of resources and the largest customer service network of its kind in North America. United Rentals deploys $15.97 billions of fleet (original equipment cost) through approximately 1,360 branches, a centralized reservation service and automated online ordering. Our branches are fully integrated through technology, allowing them to collaborate on solving customer needs.

CUSTOMERS

United Rentals’ customer base is a diverse mix of construction and industrial companies, utilities, municipalities, government agencies and others. Most of our customers align with two categories: approximately 46% are non-residential construction, and 50% are non-construction, such as industrial. About 4% are homeowners, municipalities and other types. To serve this base, we employ customer service professionals who have firsthand knowledge of equipment capabilities and site challenges. Their expertise, together with our company’s commitment to safety, are compelling competitive advantages.

BUSINESS OPERATIONS

United Rentals serves its customers as a single-source solution, provided through two business segments: General Rentals and Specialty Rentals: General Rentals offers construction, industrial and homeowner equipment for rent, and related services. Specialty Rentals includes the rental of equipment and tools for underground construction, temporary power, power distribution, highway safety, climate control, fluid solutions, disaster recovery, tool management, modular offices, mobile storage and related services. To serve specific sectors of its customer base, United Rentals has a comprehensive National Accounts program, industrial specialists and government sales specialists. Additional customer services are provided by the company’s centralized, toll-free call centers, emergency response teams, and individuals dedicated to larger accounts, such as managed services consultants and single points of contact.

The United Rentals safety culture takes a no compromise approach to loss prevention and safe behavior. Examples of safety initiatives include the company’s Injury and Illness Prevention Program, branch safety meetings, driver safety programs and the United Academy® training and certification management portal for customers and employees.

Total Control® is United Rentals’ proprietary, web-based rental management software, designed to help large customers reduce equipment consumption, control costs and drive efficiencies.

UR Control® is an online rental management platform that provides unlimited access to account details, giving customers the tools to track and control equipment costs and view all rented equipment, even across multiple accounts. With UR Control, users can request equipment pickups, submit electronic (ACH) payments, and access more than a dozen customer-specific reports that support bidding, budgeting and decision-making.

Tool Management is a service for capital projects, maintenance shutdowns and turnarounds, whereby an onsite mobile tool room is established to facilitate workflow and enhance accountability.

On-Site Shop Services are offered for major capital projects through a centralized, on-site maintenance and repair facility.

Sustainability is a major, ongoing focus of United Rentals as part of our commitment to corporate responsibility. Our company has implemented Sustainable Growth initiatives in the areas of facilities, fleet and logistics. We believe that these initiatives will result in the reduction of our total cost of operation and will safeguard the environment, while helping our customers reduce their own carbon footprints. 

Company Profile:

• 2021 total annual revenue of $9.72 billion, including $8.21 billion in equipment rental revenue, from two reporting segments: General Rentals and Specialty Rentals.

• $15.97 billion OEC of rental fleet that includes 4,300 classes of construction and industrial equipment, as well as specialty solutions for trench safety, fluid solutions, power generation and climate control.

• A customer service network of approximately 1,301 rental locations in North America, 13 in Europe, 28 in Australia and 18 in New Zealand.

• A team of approximately 20,850 industry experts with knowledge about equipment applications for virtually all types of construction and industrial projects.

• Safety leadership in risk management and loss prevention, professional customer training, certifications and site evaluations.

• Unparalleled technology and specialty resources, such as Total Control®, Tool Management, On-Site Shop Services and Online Ordering.

• Sustainable growth and diversity practices that are the foundation of corporate responsibility.

Martin Rivera

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