An unarmed security officer protects property, assets, and people by maintaining a visible presence, monitoring premises, and controlling access. They deter criminal activity and ensure safety by patrolling assigned areas, operating surveillance equipment, and responding to incidents using observation and conflict de-escalation skills.
Key Responsibilities
- Patrolling & Monitoring: Conduct routine interior and exterior patrols to detect suspicious behavior, hazards, or unauthorized access. Monitor security cameras, alarms, and gates.
- Access Control: Verify employee/visitor credentials, issue badges, and prevent trespassing.
- Incident Response: Report emergencies (fires, medical events, security breaches) and contact local law enforcement or medical personnel when necessary.
- Customer Service: Provide general assistance, give directions, and maintain a courteous, professional demeanor with employees, residents, and guests.
- Reporting: Maintain detailed Daily Activity Reports (DARs) and write accurate incident logs.
Qualifications & Requirements
- Education: High school diploma or GED equivalent.
- Licensing: Valid state-issued security guard registration (e.g., a current BSIS Guard Card if located in California).
- Physical Demands: Ability to stand or walk for long periods, and capacity to work various shifts (including nights, weekends, and holidays).
- Soft Skills: Excellent verbal and written communication, strong situational awareness, and the ability to remain calm in stressful situations.
Martin Rivera