- Lead cross-functional teams to develop and execute on fraud prevention strategies, diagnose issues, develop risk mitigation plans, and ensure initiatives align with corporate strategy,
- Take accountability for multiple fraud loss lines, as appropriate, and coordinate with internal Fraud Management partner teams, Business, Risk, and vendor partners to address fraud challenges ensuring CNB operates within risk appetite.
- Lead complex fraud risk assessments for new or changed products and channels ensuring the firm does not assume risks that exceed appetite
- Stay abreast of the fraud risk landscape and emerging fraud risks, ensuring CNB is positioned to remediate risks
- Serve as a leader in Fraud Management, establishing team norms, a risk aware culture, and driving a well-managed tightly coordinated operation.
- Measure and optimize cost of fraud prevention, identify current risks and vulnerabilities, and prepare CNB for future threats/ opportunities
- Provide executive level reporting and lead executive level meetings, clearly conveying risks and solutions
- Manage / matrix manage other colleagues and concurrent programs and projects related to fraud prevention strategy
- Influence and manage expectations of key stakeholders and act as a strategic advisor on key areas of focus to enable CNB fraud prevention strategy.
- Balance multiple competing priorities and teams by providing oversight and guidance to actions of high importance and creating and maintaining cross-organizational relationships to enable success.
- Develop and maintain robust procedures and controls for Fraud Prevention, coordinating with risk and governance teams to ensure the prevention function is well-managed.
- Bachelor's Degree or equivalent
- Minimum 10+ years of experience in fraud prevention or risk management in financial services or equivalent
- Strong leadership and stakeholder management capabilities or equivalent
- Demonstrated experience leading complex cross-functional initiatives or equivalent
- Experience translating data into business insights and recommendations.
- Risk management expertise across multiple lines of defense or equivalent
- Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and other internal upskilling and training resources
- Valued Time Away benefits including vacation, sick and volunteer time
- Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
- Career Mobility support from a dedicated recruitment team
- Colleague Resource Groups to support networking and community engagement
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.CA#NW #LI-NW.