Sheriff Service Technician

Position Description

Under direction of a supervisor or management, performs a variety of clerical and administrative duties in support of the Sheriff’s Department; which may include record keeping, specialized civil, financial, or evidence processing related to the department, typing, word processing, fingerprinting and filing; and to perform related work as required.

CLASS CHARACTERISTICS:

This is the entry level class for Sheriff Services Technician work.  Required to decipher technical data and laws pertaining to the security, release, and maintenance of Sheriff’s records.  Processes reports of a confidential nature in strict adherence to State and Department mandates.  Requires keeping current on continuous changes and additions in report processing requirements, etc.  Relied upon to help assure Department and State policies are followed; responsible for releasing information of a sensitive nature to the public.  Requires developing skills in handling citizen complaints in person and over the telephone.  Operates a Department Records Management System involving inputting and/or retrieving information in numerous in-house files.

This is the journey level position within the series.  In addition to the above, incumbents will be assigned to increasingly difficult tasks within the department.  

This is the advanced level position within the series.  In addition to the above, responsibilities require the frequent use of initiative and independent judgment in scheduling and coordination of office activities and in dealing with sensitive assignments.   Incumbents are responsible for the more complex assignments and work with greater independence from close review.   Incumbents may assist in training and guiding subordinates.  

Example of Duties

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Performs record checks for authorized agencies in strict accordance with the law.
• Operates a telecommunication terminal accessing County, State, and National law enforcement automated information systems.
• Fiscal accounting and departmental payroll.
• Performs sealing of records and records destruction in accordance with laws and other mandates.
• Operates a word processor to type complaints for deputies/investigators for submission to the District Attorney.
• Trains or assists in training of personnel.
• Processing and maintenance of evidence and civil records.
• Transcribes, types, files and provides other clerical support duties.
• Performs various other miscellaneous duties, such as processing mail, processing citations, maintaining supplies, etc.

Qualifications

Minimum Qualifications:

• Knowledge of:

Sheriff Services Technician I/II/III:

• Operations, procedures, specific rules and precedents of the department together with the ability to work independently per established procedures
• modern office methods and practices including common software applications
• business English, including vocabulary, correct grammatical usage and punctuation
• modem filing methods
• common office machines and their operation, including use of personal computers

Ability To:

Sheriff Services Technician I/II/III:

• Assist in the developing and implementing of goals, objectives, work sites, policies, procedures, and work standards
• prepare, maintain, and review documents, records and reports
• exercise sound judgment with general policy guidelines
• assist in analyzing office operations and technical problems, evaluate alternatives and recommend solutions
• interpret and apply legislative and administrative laws, codes and regulations as directed
• skill in typing accurately at a net rate of 60 words per minute
• and establish and maintain effective working relationships with those contacted in the course of work

EDUCATION AND EXPERIENCE :

Sheriff Services Technician I:

• Equivalent to graduation from high school and two (2) years of responsible office administrative support experience

Sheriff Services Technician II:

• Three years of experience in a position comparable to a Sheriff Services Technician
• In addition, candidates must demonstrate competency in technical work

Sheriff Services Technician III:

• Five years of experience in a position comparable to a Sheriff Services Technician
• In addition candidates must demonstrate proficiency in administrative law enforcement procedures and processes

Special Requirements:

Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veteran Staffing Consultant for Calaveras County Sheriff is Martin Rivera.