Sheriff's Emergency Services Dispatcher Trainee-24282001- San Diego County

• Be at least 18 years of age.
• Possess effective oral and written communication skills in English.
• Have no felony convictions (Misdemeanor convictions may be disqualifying depending on the number, recency, and severity).
• Be willing to work night shifts, holidays and weekends (24-hour facility - Premium of $.80 per hour for night shift work).

STEP 1:  Complete the online application form providing correct and complete responses to the Supplemental Questions. Please ensure all information is complete and accurate as the responses you provide on the supplemental application questionnaire will be reviewed using an automated evaluation system. If you are successful in the initial screening process your application will be reviewed individually to confirm that the information you provided is accurate and qualifying.

Please Note: Candidates who meet the minimum qualifications will be placed on a six (6) month eligible list based on the score received.

• Call summarization
• Character comparison
• Data entry
• Cross referencing
• Decision making
• Prioritization
• Key boarding
• Probability
• Map reading
• Reading comprehension
• Memory recall
• Sentence clarity and spelling

For the CritiCall study guide, click here (Download PDF reader).

STEP 3: Candidates who successfully pass the CritiCall performance exam will attend a Pre-Screening Orientation. Candidates may be invited to participate in the background investigation and selection interview processes listed below.

STEP 4: Candidates may be invited to participate in the comprehensive background investigation.

STEP 5: The remaining steps will include a computer voice stress analysis exam, employment interview, and psychology and medical exam.

ACCOMMODATION
Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of a job, on a case-by-case basis.

The County of San Diego and its employees embrace the vision of: a just, sustainable, and resilient future for all. Our values include: integrity, equity, access, belonging, excellence, and sustainability. Each of which are infused throughout our operations. While also embracing a mission of strengthening our communities with innovative, inclusive, and data driven services through a skilled and supported workforce. Click here for more information on our Strategic Plan (sandiegocounty.gov) (Download PDF reader) as well as our commitment to serve everyone, to build a Framework for the Future that will create a County that works for all. 

As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.
 
Veteran’s Preference Policy The County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
 
 Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help!

Chuck Callahan