Process Control Supervisor

THE POSITION

The Process Control Systems Specialist Supervisor leads a highly specialized team responsible for maintaining and advancing the process control and operational technology systems that support the City of Sacramento's critical water, wastewater, and drainage infrastructure. The position provides technical and supervisory leadership for SCADA, PLC, HMI, industrial control networks, instrumentation, communications, and related process control systems while overseeing the Department's operational technology (OT) cybersecurity efforts to protect these systems from evolving cybersecurity threats. The Supervisor coordinates system reliability, preventative maintenance, troubleshooting, upgrades, modernization, cybersecurity risk mitigation, and emergency response activities across multiple DOU facilities. This position serves as a key technical leader working with operations, engineering, IT, cybersecurity, consultants, and other stakeholders to ensure DOU's critical control systems remain secure, reliable, resilient, and capable of supporting essential public services.

IDEAL CANDIDATE STATEMENT

The ideal candidate will have a strong background working in a process control environment, preferably related to water treatment and conveyance systems. Experience working with process control instruments for an application used in SCADA, experience in programming and development of Human Machine Interface software used in a SCADA system, and experience configuring network communication equipment in an industrial environment for both hardwired and wireless applications are highly desirable. The ideal candidate will have the ability to demonstrate knowledge of industry standards related to cybersecurity best practices for critical infrastructure.

Under direction, the Process Control Supervisor supervises professional and technical staff involved with systems analysis, systems programming/systems administration, programming, customer support and/or computer operations work for a major unit of a major department operation; prepares studies and reports; assists in development and implementation of goals and policies; supervises and assists in preparation of budgets and equipment acquisition programs.

DISTINGUISHING CHARACTERISTICS

This is a supervisory-level classification populated with multiple incumbents. The Process Control Supervisor’s duties are primarily administrative/supervisory in nature. Process Control Supervisors interface with City officials, public/private agencies, outside consultants and others and may assist a department head by developing, proposing, and implementing solutions for a variety of issues. The classification of Process Control Supervisor is distinguished from the next lower process control classification by the incumbent’s full responsibility for supervising the activities of one or more units in the process control office or all aspects of a major department operation, and because oversight of staff by lower-level process control classifications is considered incidental duties. This class is distinguished from general information technology support classifications by the specialized and technical expertise related to process control systems, specifically SCADA. 

SUPERVISION RECEIVED AND EXERCISED

General direction is provided by a department head or their designee. Responsibilities include supervision of professional, technical, and administrative staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervises, trains, and evaluates professional and technical subordinates; provides technical advice and assistance to staff; selects and supervises the work of contractors.
• Supervises the development of plans and estimates for systems development and major enhancements of the City’s information technology systems; supervises and participates in the preparation of special information technology studies and reports.
• Assists in the development and implementation of goals, objectives, policies, and priorities for an information technology unit; assists in the preparation and administration of unit budget; supervises and participates in the preparation of equipment acquisition and improvement programs and budgets.
• Establish program and production goals, priorities, and major work schedules in accordance with established policies
• Coordinate resolution of complex and technical problems and system changes that affect the work of the unit
• Confers others regarding project priorities and progress; participates in planning, progress, and design review meetings; provides technical assistance to resolve barriers to completion; negotiates contractor claims.
• Reviews and approves programming, systems development and systems enhancement plans, work orders, consultant and related bills and purchase orders; prepares and monitors consultant agreements, reviews new and proposed laws, regulations, codes, methods, materials, and technique for application to projects; develops and implements procedures, standards, and systems.
• Participates in committees and work groups; may lead or participate in planning or focus groups; may represent the department; prepares comprehensive technical and statistical reports; maintains a variety of records and technical data.
• Performs related or other duties as assigned.

THE SELECTION PROCEDURE

Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox.
 
1. Application: (Pass/Fail) – All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline;

• Employment applications must be submitted online; paper applications will not be accepted.
• Employment applications will be considered incomplete and will be disqualified:
  • If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week).
  • If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section.
• Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. 
• Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment.

2. Supplemental Questionnaire: (Pass/Fail) – In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline;

• Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted.
• Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed.
• A resume will not substitute for the information required in the supplemental questionnaire.
• Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process.

3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department.
 
4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process.
 
5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment.
 
QUESTIONS:
For questions concerning this job announcement and the application process:

• Please for a comprehensive, step-by-step guide to the application process.
• For technical support between 6 AM - 5 PM PT, contact Live Application Support at.
• Visit the City of Sacramento Human Resources Department website;
• Send an email to; or
• Call the Human Resources Department at

Qualifications

QUALIFICATIONS:

• Skill In:
• Problem solving utilizing limited resources.
• Use of computers, computer applications, and software, including computer-based research tools.
• Project planning and management techniques relating to the development, acquisition, and installation of information technology
• Budgeting
• Ability to:
• Manage, plan, assign, and supervise the work of a diverse staff in the accomplishment of multiple projects.
• Establish and maintain effective working relationships within various work groups.
• Manage multiple technical projects and adhere to deadlines.
• Use a variety of automated computer hardware and software systems.
• Communicate effectively, verbally and in writing.
• Exercise analytical skills in providing fact-based details to support ideas, recommendations, and analysis
• Coordinate within own department and across departments to identify opportunities for shared use of information systems and technologies.
• EXPERIENCE AND EDUCATION
• Any combination of education and experience that would likely provide the required knowledge and skills is qualifying
• A typical way to obtain the knowledge and skills would be:
• Experience:
• Four years of progressively responsible experience in the fields of systems analysis, systems programming, network administration, application programming, customer support, computer operations or similar field in a multi-platform information systems environment, including at least one year as a project lead or team leader
• Education:
• A Bachelor's degree from an accredited college or university with a major in computer science, information systems, business information systems, business administration or a closely related field
• Substitutions:
• Additional qualifying experience may substitute for education on a year-for-year basis
• Professional certification in one or more fields of information technology may substitute for one year of education or one year of experience

PROOF OF EDUCATION:

• Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable
• An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service
• Evaluation of education records will be due at time of appointment
• SPECIAL QUALIFICATIONS
• Driver License:
• Possession of a valid California Class C Driver License at the time of appointment
• Individuals who do not meet this requirement due to a physical disability will be considered for accommodation on a case-by-case basis

Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veteran Staffing Consultant for The City of Sacramento is Tracey Huerta.