Position Summary:
Under general direction from the Table Games Floor Supervisor, responsible for promoting a fun and positive customer experience by dealing Table Games to customers on assigned shift in a prompt, courteous and professional manner. Deal to the established policies and procedures of Table Mountain Casino including the handling of cash, chips and cards. Accurately pay, take player wagers, and maintain a stable game pace.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
-
-
Direct Reports: None.
Access to Sensitive Areas: Table Games and Poker pit area.
Signatory Authority: Chip fill/credit receipts.
Qualifications
Minimum Qualifications:
- High School Diploma or GED required unless waived by Human Resources Management
- Pass dealer audition to qualify for the position
- Previous dealing experience preferred
- Basic math and reading skills required
- Excellent interpersonal communication, guest service, attention to detail and problem solving skills required
- Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license
Knowledge, Skills and Abilities:
- Knowledge of basic math and arithmetic.
- Knowledge of principles and practices of public relations and customer service.
- Knowledge of card games dealing Blackjack, Spanish 21, Ultimate Texas Hold'em, Mini Bac, Pai Gow, Double Deck, Roulette, Poker, and Craps.
- Skill in dealing Blackjack.
- Ability to handle stressful situations with guests.
- Ability to communicate effectively, both verbally and in writing.
- Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
- Ability to establish and maintain professional relationships with co-workers at all levels.
- Ability to work independently and meet strict time lines.
- Ability to interpret a variety of instructions furnished in written and oral form.
Physical Demands:
- While performing the duties of this job, the employee may be required to stand for prolonged periods, walk and sit
- use hands for dexterity of motion
- stoop, bend, kneel or crouch, and have normal auditory, visual acuity, and verbal communications skills
- Employee spends a significant amount of time twisting and turning with upper extremities extended across gaming table
- The employee must occasionally lift and/or move up to 25 pounds
Work Environment:
- Work is generally performed in both indoors and outdoors where employee may have frequent contact with the public and be exposed to second hand smoke, moderate/high noise levels, dirt, dust and unpleasant odors
- Work may be performed in areas which may be unusually hot, cold, noisy, smoky and dimly lit, and maneuver outside in temperatures in excess of 115° and as cold as 15° (exposed to all weather conditions)
- Prolonged sitting, walking, or extended work hours including swing shifts, evenings, holidays and weekends may be required
Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veteran Staffing Consultant for Table Mountain Casino is Steven Rosales.