28 customer service jobs found

This posting states its location as Sacramento County rather than a street address. The work is assigned within that county. Classification: C. E. A. Under the general direction of the Deputy Director, Planning and Modal Programs, the incumbent is responsible for developing policies, providing strategic direction, and overseeing the work of the Local Assistance Division to help our partners deliver local transportation projects that enrich all communities. The Division of Local Assistance consists of the following offices: Federal Programs, State Programs, Project Implementation North and South, Guidance and Oversight, NEPA Assignment/Environmental Compliance, and Resource Management & Business Services. The incumbent has executive-level skills in leadership, communication, partnership, and strategic thinking, as well as a deep commitment to the Department's strategic goals and vision, to providing excellent customer service, and to advancing equity through all...

This posting states its location as Orange County rather than a street address. The work is assigned within that county. Classification: ANALYST II Under the general supervision of the Supervisor I, in the Safety and Facilities Operations unit, the Analyst II is responsible for various administrative duties. The areas of responsibility include Facilities budget (084), service contract management, and lease management, planning, organizing, directing, coordinating, and managing the day to day operations of the district office facility. The incumbent is the liaison to the Property Manager/Lessor and the building engineers. May require to work occasional extended hours or weekend hours in order to manage the facility operations. PARF# 12-27-0017 / JC-533814 Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary salary reductions ranging from 2% to 4.62% in exchange for Personal Leave Program (PLP) hours. Please note that the salary ranges...

This posting states its location as Sacramento County rather than a street address. The work is assigned within that county. Classification: ANALYST II Under the general direction of the Chief of Staff, a Manager II, the Executive Analyst performs a variety of analytical duties in support of the Director's Office executive management team required for the efficient operation. The incumbent will regularly communicate with executive-level management, including support to the Director, Chief Deputy Director, and executive management staff. The incumbent must exercise a high degree of initiative, independence, and maintain confidentiality due to highly sensitive issues pertaining to the department's headquarters operations. A positive attitude and commitment to providing quality customer service that is accurate and timely to meet customers needs. Eligibility for hire may be determined by your score on the Analyst II exam. For those who do not have current...

This posting states its location as Sacramento County rather than a street address. The work is assigned within that county. Classification: ANALYST II Within the Division of Equipment and under the direction of the Fuel Programs Management Branch Chief, a Supervisor I, the Analyst II works independently to perform the more responsible and complex duties associated with the research, analysis, reporting, customer service, review, and management of the Department’s Alternative Fuel Program. This includes, but is not limited to, the development and maintenance of the Department's Alt Fuel policies and procedures, conducting studies, writing reports, paying invoices, and maintaining data integrity. Incumbent is central point of contact and subject matter expert on commercial EV charging and EV charging cards. Incumbent remains open-minded, flexible, and demonstrates that during job performance. Incumbent will provide backup coverage for analytical staff in the Fuel...

This posting states its location as Sacramento County rather than a street address. The work is assigned within that county. Classification: ANALYST II Will consider Analyst I. Come work as a Hiring Analyst at a department with opportunities to advance and learn alongside accomplished leadership. • In this role, you will be working with experienced managers, analysts, and technicians.• Our team offers flexible schedules, including alternate workweek and telework.• The department offers mentoring programs for our analysts with top executives; and formal class training, with no extra fees charged to programs per participation.• The unit is committed to continuous improvement and innovation, using technology to streamline processes.• The team's focus is for all of us to grow and succeed. We have a great track record for promotions in place. Under general direction of the Branch Chief, Office of Hiring Services, a Supervisor I, the Classification and Hiring...

This posting states its location as San Bernardino County rather than a street address. The work is assigned within that county. Classification: ANALYST II Under the direction of the Supervisor I, the incumbent provides technical expertise in a wide variety of recruiting/personnel services for the Division of Construction. The incumbent applies various methods to recruit candidates for vacant positions and works closely with hiring supervisors to initiate the hiring process, obtain approvals, process paperwork, select candidates, and make job offers to complete the hire. The incumbent works with the Division of Human Resources (DHR) to handle personnel matters for the Construction Division; and performs a wide variety of analytical services. Oversees the Transportation Engineer(TE) Rotation Program as a member of the TE Rotation Committee. The incumbent will be assigned work based on Divisional and/or Departmental needs and could be assigned to any office within District 8,...

This posting states its location as Sacramento County rather than a street address. The work is assigned within that county. Classification: ANALYST II Working for the Department of Transportation, Division of Equipment (DOE); under the direction of the Supervisor I, the Analyst II will perform the more responsible and complex duties associated with the research, analysis, customer service, review and management of the Department’s Global Positioning System (GPS) Program. The duties of this position require demonstrated experience with database systems, organizational skills, and accounting. Additional duties include, but are not limited to, development and maintenance of policies and procedures, conducting special studies, responding to inquiries, writing reports, and maintaining data integrity. Incumbent will provide backup coverage for analytical staff in the Fleet Branch as needed and vice versa. PARF# 32-27-0105 / JC-533236 Personal Leave Program: Effective...

This posting states its location as Sacramento County rather than a street address. The work is assigned within that county. Classification: ANALYST II Looking for a job that you can feel passionate about? The Office of Transactions Services (OTS) is seeking hard-working, resourceful, enthusiastic individuals committed to achieving excellence to work in a fast-paced environment while delivering quality customer service. The Analyst acts as a staff resource, lead, and trainer to Personnel Specialists and Senior Personnel Specialists, ensuring our workforce is paid timely, in conformance with departmental and control agency policies and procedures, labor contracts, laws, rules and regulations. The Analyst serves as an expert resource and point of contact in resolving the most complex departmental personnel issues relating to personnel transactions. Under the general direction of the Supervisor I (Branch Chief), the incumbent provides administrative, training, and analytical...

This posting states its location as Sacramento County rather than a street address. The work is assigned within that county. Classification: ANALYST II Under the direction of the Division of Equipment's Fuel Programs Management Branch Chief, a Supervisor I,the Analyst II works independently to perform complex duties associated with research,analysis, reporting, contract management, data review and resource management of the Department’s statewide fuel programs. The Analyst II is the main individual responsible for the programs data reporting, data integrity, and tracking the use of fuel,purchase orders, and expenditures. Incumbent is responsible for facility management coordination including travel and is the primary liaison to DGS on facility related matters. The Analyst II will also provide as needed backup coverage and support to the Statewide Bulk Fuel Delivery and Billing Analyst, in the Fuel Programs Management team of the Office of...

This posting states its location as San Diego County rather than a street address. The work is assigned within that county. Classification: ANALYST II Will consider Analyst I. Under the supervision and direction of the Supervising Right of Way Agent, the Analyst II performs independent journey level technical, analytical and administrative work in the complex areas of Budget Monitoring, Project Monitoring, Human Resources, Administration, and Analysis for the Right of Way Division. The incumbent performs a wide variety of complex analytical and administrative services including managing, tracking, analyzing, and monitoring the personal service (PS) dollars, operating expense (OE), overhead (OH), Service Contracts, Real Property Services (RPS) resources, and Capital Project/Capital Outlay Support (COS) resources/schedules for the Division. The incumbent also serves as liaison to the Senior Right of Way Agents within branches of the...

This posting states its location as Nevada County rather than a street address. The work is assigned within that county. While working for the Caltrans Division of Equipment (DOE), in an Equipment Shop, the Equipment Materiel Specialist (EMS) receives supervision from the Equipment Materiel Manager I / II, and day-to-day direction from the Senior Equipment Materiel Specialist. Performs Equipment Materiel Operations work concerning the purchasing, inventory, disbursement, shipping and receiving of equipment parts, materiel, related equipment and services for the fabrication, maintenance, repair and disposal of mobile equipment. PARF# 32-27-0160 / JC-533822 Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary salary reductions ranging from 2% to 4.62% in exchange for Personal Leave Program (PLP) hours. Please note that the salary ranges listed in this Job Control may not reflect these reductions associated with the 2025 Personal...

This posting states its location as Los Angeles County rather than a street address. The work is assigned within that county. While working for the Caltrans Division of Equipment (DOE), in an Equipment Shop, the Equipment Materiel Specialist (EMS) receives supervision from the Equipment Materiel Manager I / II, and day-to-day direction from the Senior Equipment Materiel Specialist. Performs Equipment Materiel Operations work concerning the purchasing, inventory, disbursement, shipping and receiving of equipment parts, materiel, related equipment and services for the fabrication, maintenance, repair and disposal of mobile equipment. Incumbent must possess a valid class C driver’s license. PARF# 32-27-0137 / JC-532935 Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary salary reductions ranging from 2% to 4.62% in exchange for Personal Leave Program (PLP) hours. Please note that the salary ranges listed in this Job Control may not...

This posting states its location as Sacramento County rather than a street address. The work is assigned within that county. Classification: EQUIPMENT MATERIEL MANAGER II Under the general direction of the Equipment Materiel Coordinator (EMC), the Equipment Acquisition Manager is responsible for administering one of the most difficult statewide programs for the Division of Equipment (DOE). The incumbent plans, organizes, directs, and conducts procurement activities for mobile fleet equipment under the DOE Expanded Purchase Authority Delegation. The incumbent interacts with various State Agencies, Departments, and Divisions: including the Department of General Services (DGS), the Division of Procurement and Contracts (DPAC), and the Division of Accounting (DofA). In the course of performing their daily duties, the incumbent uses various computer software systems including; E-FIS, eProcurement, SCPRS, and Fleet Anywhere. PARF 32-27-0073/JC-529078 Please take this 1-minute...

This posting states its location as Sacramento County rather than a street address. The work is assigned within that county. Classification: EQUIPMENT MATERIEL MANAGER II Under the general direction of the Equipment Materiel Coordinator (EMC), the Equipment Acquisition Manager is responsible for administering one of the most difficult statewide programs for the Division of Equipment (DOE). The incumbent plans, organizes, directs, and conducts procurement activities for mobile fleet equipment under the DOE Expanded Purchase Authority Delegation. The incumbent interacts with various State Agencies, Departments, and Divisions: including the Department of General Services (DGS), the Division of Procurement and Contracts (DPAC), and the Division of Accounting (DofA). In the course of performing their daily duties, the incumbent uses various computer software systems including; E-FIS, eProcurement, SCPRS, and Fleet Anywhere. PARF 32-27-0072/JC-529028 Please take this 1-minute...

This posting states its location as Alameda County rather than a street address. The work is assigned within that county. Classification: CALTRANS MAINTENANCE SUPERVISOR PARF# 04-27-0423, JC-533539 Under the general supervision of a Maintenance Manager I, the incumbent supervises a maintenance crew engaged in Emergency Response Incident Operations related to encampment removal and cleanups, removal of debris from illegal and unauthorized dumping, cleanup of freeway spills on traveled-way, roadsides, landscape and highway appurtenances, related maintenance activities, minor repairs and mitigation efforts associated with encampments. The Maintenance Supervisor maintains knowledge of current and applicable safe work practices and expectations, training and compliance of maintenance staff with departmental and mandated safety and health standards, policies, procedures, and directives as stipulated by departmental guidelines and legal requirements including Maintenance Policy...

This posting states its location as San Diego County rather than a street address. The work is assigned within that county. Classification: CALTRANS MAINTENANCE SUPERVISOR Under the general supervision of a Caltrans Maintenance Area Superintendent (CMAS), the incumbent supervises a maintenance crew engaged in Emergency Response Incident Operations related to encampment removal and cleanups, removal of debris from illegal and unauthorized dumping, cleanup of freeway spills on traveled-way, roadsides, landscape and highway appurtenances, related maintenance activities, minor repairs and mitigation efforts associated with encampments. The Maintenance Supervisor maintains knowledge of current and applicable safe work practices and expectations, training and compliance of maintenance staff with departmental and mandated safety and health standards, policies, procedures, and directives as stipulated by departmental guidelines and legal requirements including Maintenance Policy...

This posting states its location as San Joaquin County rather than a street address. The work is assigned within that county. Classification: CALTRANS MAINTENANCE MANAGER II Under the general direction of the Office Chief, a Supervising Transportation Engineer (TE), the incumbent serves as the Maintenance Manager II (MMII) with the working title Regional Manager of Maintenance Support. The incumbent is responsible for implementing, directing, and managing a broad and complex portfolio of district wide Maintenance Support functions. These functions include oversight of fleet optimization, equipment, facilities management, level of service (LOS) performance, hazardous materials (hazmat) coordination, landscape program activities, stationary engineer, storm water compliance, Adopt-A-Highway operations, utility coordination, Integrated Maintenance Management System (IMMS) administration, radio communications, encampment response support, and on-boarding for new field staff. The...

This posting states its location as Sacramento County rather than a street address. The work is assigned within that county. Classification: CALTRANS MAINTENANCE MANAGER II Under the general direction of the Deputy Division Chief of the Office of Homelessness and Encampments, the Maintenance Manager II (MMII) serves as a statewide program leader responsible for coordinating and supporting encampment related maintenance operations across all 12 districts. The MMII provides statewide guidance, policy alignment, training, and operational oversight to ensure consistent, safe, and compliant encampment related practices. The incumbent supports onboarding and ongoing training for Encampment Cleanup Crew (CECC) personnel, Hazmat Contractor compliance, and acts as a primary point of contact for district maintenance inquiries related to encampment operations. The MMII assists with statewide encampment related service contracts, helps develop and implement policies and procedures,...

This posting states its location as San Diego County rather than a street address. The work is assigned within that county. Classification: CALTRANS MAINTENANCE MANAGER I Under the general direction of the Caltrans Maintenance Manager II (West Region Manager), the Maintenance Manager I (MM I) coordinates, plans, and provides direction on unsheltered encampments within the State right-of-way and is consistent with the Department's policies to ensure the safe operation and performance of the State Highway System while respecting the rights of the unsheltered individuals. Responsibilities include planning, implementing, and managing goals for encampment activities, litter, and operations in accordance with Maintenance Program policies and procedures.  Serves as the point of contact for district maintenance inquiries related to encampments, litter, delegated maintenance agreements, and grants with local agencies. Participates on internal and external task force...

This posting states its location as Sacramento County rather than a street address. The work is assigned within that county. Classification: MATERIALS AND RESEARCH ENGINEERING ASSOCIATE (SPECIALIST) Under the supervision of the Chief, Roadside Safety Research Branch (Senior Transportation Engineer) the Materials and Research Engineering Associate performs a wide variety of duties critical to the evaluation, research, and development of new roadside safety hardware, including full scale testing. The incumbent is expected to exercise independence and originality in performing assigned tasks and receives only general instruction and guidance from the Branch Chief. Possession of a valid driver’s license is required when operating a State owned or leased vehicle. PARF 65-27-0010 / JC 532894 Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary salary reductions ranging from 2% to 4.62% in exchange for Personal Leave Program (PLP) hours....