Job Description
Be the calm in someone’s day. High-Volume Work. Multi-tasking. A Critical Support Role.
Customer Service Representative – Call Center Operations
Hourly Rate: $21 per hour
This role supports customers through timely, accurate, and professional service in a fast-paced call center environment. As a Customer Service Representative, you will handle inbound calls, resolve issues, and process service requests that directly impact customer satisfaction and daily operations.
Why This Role Matters
Customer Service Representatives are the front line of our organization. Your ability to provide accurate information and resolve customer concerns helps keep operations running smoothly and customers supported.
What You’ll Do
• Handle a high volume of inbound customer calls
• Answer questions related to service, billing, and scheduling
• Process payments, service changes, and work orders
• Document customer interactions accurately
• Work within established quality and productivity standards
What We’re Looking For
• Customer service or call center experience
• Strong communication and problem-solving skills
• Ability to work in a structured, metric-driven environment
• Reliable attendance and schedule adherence
• Bilingual English / Spanish preferred
Pay & Schedule
• Hourly pay
• Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Overtime may be required based on business needs
Benefits
• Medical
• Dental
• Vision
• 401(k) with company match
• Paid Time Off (PTO)
• Sick Pay
Qualifications
About Us:
- CR&R Incorporated is one of Southern California's leading waste and recycling services providers, serving residential, commercial, and industrial customers across multiple states
- Our operations emphasize safety, reliability, environmental responsibility, and long-term sustainability
Equal Employment Opportunity Statement:
- CR&R Incorporated is an equal opportunity employer and is committed to providing a workplace free of discrimination
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law
- #CRRMP
Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veteran Staffing Consultant for CR&R Incorporated is Martin Rivera.
Qualifications
State
Immediate Fill
Job Reference
About Us
The face of a Greener Generation
CR&R was founded with the idea that collecting, processing and recycling waste materials was an important and essential community service. Today, this responsibility continues to evolve as CR&R re-invents itself in order to meet the demands of an ever-changing environmental movement. With the development of innovative recycling and reuse programs we strive to stay at the fore-front of technological advancements that will bring the highest degree of sustainability to our communities.
We understand that each community is unique and through our educational programs and community involvement we strive to help keep our customers informed with regard to our evolving environmental landscape. In addition to our community education and involvement, we are also committed to volunteering and giving back to our partner communities.
We encourage our employees to help with numerous worthy causes while spreading the message of reduce, reuse and recycle in order to leave less of an impact on our environment for generations to come. After all, we live here too and take pride in making a difference for our communities.