Job Description
Why This Role Matters
IT Business Analysts bridge the gap between business needs and technology solutions, helping CR&R modernize operations through projects like our Salesforce Customer Service implementation and custom application development.
What You'll Do
- Gather, document, and analyze business requirements from stakeholders across departments
- Support the implementation of Salesforce for Customer Service, including configuration, testing, and user documentation
- Assist in the design and development of custom applications by translating business needs into functional specifications
- Create process flows, user stories, and requirement documents for IT project teams
- Perform user acceptance testing (UAT) and help troubleshoot issues during rollout
- Support data mapping, migration, and validation efforts across systems
- Assist with training materials and end-user support for new tools and systems
- Collaborate with developers, project managers, and business stakeholders throughout the project lifecycle
What We're Looking For
- Bachelor's degree in Information Systems, Business, Computer Science, or related field (or equivalent experience)
- 0-2 years of experience in a business analyst, IT, or related support role (internships welcome)
- Familiarity with Salesforce or other CRM/business applications a plus
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office (Excel, Visio, PowerPoint)
- Ability to manage multiple projects and priorities in a fast-paced environment
Pay & Schedule
- Hourly / Salary Range: _$32/hour non-exempt_______________
- Monday - Friday, standard business hours
Benefits
• Medical
• Dental
• Vision
• 401(k) with company match
• Paid Time Off (PTO)
• Sick Pay
Qualifications
About Us:
- CR&R Incorporated is one of Southern California's leading waste and recycling services providers, serving residential, commercial, and industrial customers across multiple states
- Our operations emphasize safety, reliability, environmental responsibility, and long-term sustainability
Equal Employment Opportunity Statement:
- CR&R Incorporated is an equal opportunity employer and is committed to providing a workplace free of discrimination
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law
Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veteran Staffing Consultant for CR&R Incorporated is Martin Rivera.
Qualifications
State
Immediate Fill
Job Reference
About Us
The face of a Greener Generation
CR&R was founded with the idea that collecting, processing and recycling waste materials was an important and essential community service. Today, this responsibility continues to evolve as CR&R re-invents itself in order to meet the demands of an ever-changing environmental movement. With the development of innovative recycling and reuse programs we strive to stay at the fore-front of technological advancements that will bring the highest degree of sustainability to our communities.
We understand that each community is unique and through our educational programs and community involvement we strive to help keep our customers informed with regard to our evolving environmental landscape. In addition to our community education and involvement, we are also committed to volunteering and giving back to our partner communities.
We encourage our employees to help with numerous worthy causes while spreading the message of reduce, reuse and recycle in order to leave less of an impact on our environment for generations to come. After all, we live here too and take pride in making a difference for our communities.