This posting states its location as Alameda County rather than a street address. The work is assigned within that county.

Classification: ANALYST II

Will consider an Analyst I (5157).

Under the direction of the Bay Area Legal Office Supervisor I (Claims Manager), responsible for the District 4 Claims Office, the Analyst II (Claims Officer) or Analyst I (Claims Analyst) performs analytical assignments and provides legal support services to the Attorneys defending the Department in tort liability claims and lawsuits. The position independently investigates and evaluates potential and filed public liability claims arising within the District, supports Attorneys in litigation and pre-litigation matters, and provides guidance and assistance to other staff as directed by the Claims Manager.
The Claims Officer/Claims Analyst also evaluates, and processes tort claims valued at $12,500 or less pursuant to Government Code section 937.5 and represents the Department in Small Claims Court.
PARF 42-27-0095 / JC-537853

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary salary reductions ranging from 2% to 4.62% in exchange for Personal Leave Program (PLP) hours. Please note that the salary ranges listed in this Job Control may not reflect these reductions associated with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program:.

Eligibility for hire may be determined by your score on the Analyst I or Analyst II exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification. 

You will find additional information about the job in the Duty Statement.

Working Conditions

Position is located at 111 Grand Ave Oakland, Alameda County.

Multiple positions may be filled from this recruitment.

Base of operations will be within a climate-controlled office under artificial lighting and fluctuating temperatures. Incumbent will work within a cubicle. Incumbent will be required, on occasion, to travel and work outdoors. Incumbent may be exposed to traffic, dirt, noise, uneven terrain, extreme heat, and/or cold weather.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. 

Apply today to join our team!  We especially encourage applicants to explore the Caltrans Career Compass, a helpful tool designed for candidates to understand and succeed in applying for positions with the State of California.

Qualifications

Special Requirements:

• - Possession of a valid driver's license is required when operating a State owned or leased vehicle
• Statement of Qualifications (SOQ) is required
• Failure to submit a Statement of Qualifications will disqualify candidates from the hiring process
• The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing
• Please follow the instructions below
• failure to include and complete the SOQ as instructed may result in the SOQ not being considered and in disqualification from the interview
• Each question must be numbered and addressed in the same order as the questions below
• The SOQ must be typed, no more than two pages in length, and 12-point Arial font
• Using the duty statement, clearly demonstrate how your experience meets the qualifications for the Claims Officer position, specifically in the duties of Tort Claims, Legal Division Support, and District Claims Processes.
• Possession of Minimum Qualifications will be verified prior to interview and/or appointment
• If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification
• Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment
• Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent
• Please visit either of the following two websites for a list of evaluation agencies: or
• Please redact birthdates and social security numbers

Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veteran Staffing Consultant for CalTrans is Chuck Callahan.