Major Responsibilities:

• Provide high profile leadership and direction by maintaining positive customer service and employee morale

• Accountable for all aspects of store operations

• Conduct weekly meetings and daily huddles

• Ensure that safety and security is maintained, reporting all problems/hazards immediately

• Meet store budgeted goals, bottom line profits, and meet minimum requirements in all audits and shopper reports.

• Reach daily, weekly, monthly production goals, both value and piece count, by monitoring the production processes, ensuring pricing staff is well trained, and flow of goods to the floor is timely. This includes ensuring proper rotation is followed at all times.

• Manage store management and leadership staff, as well as all employees in the absences of additional management staff, including but not limited to, hiring, coaching/counseling, discipline, terminations, evaluations and initiation of wage adjustments

• Follow the LOD checklist and conduct daily audits per the checklist.

• Ensure all SOPs are available and followed by all employees. This includes the Production Area and Merchandising of the floor. Ensure all Standards are consistently met.

• Accountable for cash register operations, all monies received, daily bank deposits, sales receipts and inventory and to protect these assets from either internal and external losses

• Ensure proper training of employees regarding company policies and procedures, job requirements and expectations, operation of equipment, safety, security and store housekeeping

• Ensure that all paperwork and reports are completed accurately and in a timely fashion

• Oversee training of community service clients assigned to the store

• Follow and enforce all company policies and procedures

• Perform other duties as assigned by District Manager and the VP of Retail

Qualifications

Job Specifications:

Proficient in the English language:

Education/License Required:

High School Diploma or equivalent is required:

Experience/Knowledge Required:

Minimum 3-5 years of retail management experience:

Equipment Used:

Aptitudes/skills/temperament:

Emotional effort:

Must have demonstrated experience and ability working in a dynamic, fast-paced and time-flexible working environment:

Job Setting:

Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Stores have a receiving area where work is performed on a daily basis.:

Dust and dirt are controlled by daily cleaning and are insignificant. Working/standing surface is uniform. Noise and vibrations are not significant; however, radios and televisions may be turned on:

Physical demands:

Management Acumen:

Please Note: Responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally either orally or in writing.:

Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veteran Staffing Consultant for Goodwill Silicon Valley is Edward Kelly.