JC-536440 Motor Vehicle Representative

This posting states its location as Sacramento County rather than a street address. The work is assigned within that county.

Applicants who previously applied in response to Job Posting JC-522043 with the final filing date of 07/02/2026, must reapply to be considered for this recruitment.

This position is located at the DMV Headquarters in Sacramento. 

This Limited Term position may be extended to 24 months and may become Permanent.

Are you a passionate and dependable professional looking to launch a career in public service? The Refunds Unit is seeking an enthusiastic, team-oriented individual who values exceptional customer service, has experience reviewing/processing documents, and thrives in a dynamic environment.

Under the direction of a Manager I, Motor Vehicle Representatives perform tasks with a courteous and tactful approach in providing customer service; interact respectfully and effectively with supervisors, peers, internal and external stakeholders; and interpret and apply the provisions of the California Vehicle Code and other laws, administrative regulations, policies, and technical procedures via various communication methods.

All eligible applicants are encouraged to apply.  A training and development assignment may be considered.  SROA/Surplus candidates are encouraged to apply.

The position(s) being advertised may be subject to allocation approval by the Human Resources Branch.  Fingerprint/Criminal Record Clearance is required before hire.  The Salary Range shown is the minimum and maximum for a full-time appointment.  Salaries are non-negotiable and are subject to the California Department of Human Resources salary rules.  Salaries for part-time and/or intermittent appointments may vary.  Moving and relocation expenses will not be reimbursed for this position. 

To be considered for this job vacancy, all applicants must complete the MVR Questionnaire included in this Job Posting; must indicate their basis of eligibility (list, transfer, reinstate, demote or SROA/Surplus), the Job Control/Code (JC) number and the position number(s) in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” box of the Examination/Employment Application (STD. 678); and must complete and submit all items listed under “Required Application Documents” below by the Final Filing Date. 

Employment history information must be submitted on the STD. 678; attaching a resume shall not be sufficient for the purposes of providing employment history.  Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date will result in elimination from the hiring process.

You will find additional information about the job in the Duty Statement.

Working Conditions

Please submit only one application. We encourage you to apply through your CalCareer account. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. An application package may be submitted through an alternative method listed in the "How To Apply" section below.

Do not submit any documents (for example, cover letter, diploma, letter of recommendation, exam results, etc.) with your application other than a State Restriction of Appointment (SROA)/Surplus letter, transcripts if you have college education to apply towards meeting the MVR minimum qualifications, and/or the required written response if identified within this job posting. Any other additional documents will not be accepted. Adding any other additional documents will result in elimination from the hiring process.

Do NOT include ANY confidential information on any documents you submit for a job vacancy. Confidential information that should be excluded or removed includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.

There is no telework available.

Qualifications

Special Requirements:

• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• Applicants must be eligible for appointment (e.g., must take and pass examination)
• see Who May Apply section below for more information
• Additionally, applicants must have authorization to work in the United States
• Please note that we are unable to provide visa sponsorship at this time
• Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities
• however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement
• Advertisement may be used for subsequent vacancies within 180 days
• Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts
• Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age
• Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission
• Possession of the Minimum Qualifications will be verified prior to interview and/or appointment
• If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position
• Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board
• If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification
• Foreign transcripts must be accompanied by an academic credential evaluation
• Below is the link to a list of approved agencies
• Foreign Transcript Evaluation (CL-635)

Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veteran Staffing Consultant for Department of Motor Vehicles is Martin Rivera.