Position Title: Shipping and Receiving Coordinator
Pay Rate: Specific to Plant Market
Category/Shift: Hourly Full-Time $32.74/HR.
Physical Location:
The Job You Will Perform:
Responsible for organizing and managing the day to day logistical activities for all incoming and outgoing shipments while continuously communicating and coordinating shipment activities with scheduling, production, sales, and customer service
Collaborate with Plant Superintendent to schedule all customer requests according to production schedule
Enter customer pickup request in cieTrade system
Process/Enter shipments through cieTrade system
Submit availability and order requests to Marketing Team/Sales Reps
Assure all documentation is legible and accurate
Create and process packing lists and bills of ladings
Maintain bill of lading and receiving reports
Serve as a point of contact within operations, handle incoming calls on main phone line, assist Sales & Marketing Team in a timely manner to resolve customer concerns/inquiries (may include: production rejection, bill of lading and discrepancies, claims, etc.)
Print new plant orders daily through cieTreade system
Run an ‘Incomplete Shipment’ report + a ‘Duplicate Shipment’ report. Work with assigned Customer Service Rep(s) to finalize Incomplete Shipments during the month & for month end purposes
Work with CSR to remove any shipments from ‘Hold’ status. (Incomplete shipments may lack ‘final weights’, ‘missing price’, ‘missing release #’ …etc.)
Collaborate with Customer Service Team to process additional bookings, clear exceptions, and resolve pricing discrepancies
Enter material receipt data into Material Receiving System (MRS)
Assist Team and Recycle Reps with clearing exceptions (including intercompany)
Handle truck scale to effectively coordinate inbound and outbound trucking activity
Interact with customers and Truck Drivers
Train others as necessary
Provide coverage and serve as back-up/point of contact for the Scale Clerk and Traffic Lead
Perform other duties as assigned
The Skills You Will Bring:
Ability to work any shift as needed
Ability to work overtime as needed
Ability to read, write and speak English fluently
Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veteran Staffing Consultant for International Paper is Martin Rivera.
We are one of the world’s leading producers of fiber-based packaging, pulp and paper, with more than 50,000 employees and more than 25,000 customers in 150 countries.
We create:
We are committed to strengthening our people and the communities where we live and work using all resources responsibly and efficiently, and ensuring our businesses are safe, successful and sustainable for generations to come.
Our Vision:
To be among the most successful, sustainable and responsible companies in the world
Our Mission:
To improve people’s lives, the planet and our company’s performance by transforming renewable resources into products people depend on every day
We do the right things, in the right ways, for the right reasons, all of the time—this is The IP Way.