Senior Director, State Government Affairs

The Sr Dir, Government Affairs is responsible for developing, coordinating and implementing government affairs strategies and activities that advance the company’s interests before the state legislature and regulatory agencies. The job may include representing the company before state and local governments and administrative/regulatory agencies, procurement, external affairs, and community engagement, as well as strategically planning, managing and executing other activities and events that advance the company’s overall objectives. The job requires significant legislative and regulatory experience and an extensive background in public policy and advocacy, and will have a senior level management role.

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Develop, build and expand relationships with public officials and other influential policy makers at the federal, state and local level.
• Manage the collaboration of the government affairs team and outside consultants to develop and grow grass roots and third-party support for the benefit of the company and its interests.
• Develop strategies and effectively plan and execute initiatives to grow the company’s image within the communities managed.
• Assist in the development and management of the company’s political contribution strategies, to the extent and as permitted under applicable law.
• Represent the company before external constituencies, including elected officials and other state and local government agencies, commissions and authorities and organize and represent the company at community events and other external functions.
• Draft, analyze, and/or present legislation, amendments, testimony, memoranda and other collateral material as necessary to perform legislative and regulatory advocacy.
• Serve as a principle liaison between Charter and the corresponding State Cable and Telecommunications Association and represent the company at industry forums.
• Manage outside counsel, consultants and lobbyists as necessary.
• Manage team’s response to and company resolution of escalated complaints from government authorities as may be necessary.
• Manage the identification of government-related state procurement and business opportunities and facilitate discussions with business and assist them in developing responses.
• Develop approaches to support company’s business objectives and to manage outreach and interactions with government constituencies related to our business and services.
• Perform other duties as requested.

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English Ability to communicate orally and in writing in a clear and straightforward manner Ability to handle multiple projects and tasks Ability to make decisions and solve problems while working under pressure Ability to analyze and interpret legislation, regulation, contracts, and legal documents Ability to use personal computer and software applications (i.e. word processing, spreadsheet, presentations, etc.). Ability to exercise independent judgment and discretion in matters of significance and operate with integrity and within company values; maintain high standards for ethical practice Ability to work independently, but also to collaborate effectively with colleagues, peers and other internal and external constituencies Knowledge of cable, telecommunications and broadband products and services, and experience working with regulated industries Advocacy, lobbying and negotiation skills Political/government relations background Understanding of state and local government Required Education Bachelor's degree or equivalent R equired Related Work Experience 10 years of experience in cable or other regulated industry, government, public policy or legislateve arenas. Background in law, government or public polilcy. Preferred Education Advanced degree in public administration, law, or similiar field.