Job Details

Description

Canyon Vista is a 57 unit transitional and permanent supportive housing (PSH) program serving adults in San Mateo County with serious mental illness. Telecare will provide onsite case management, housing stabilization and rehabilitative services to tenants living in transitional and PSH units. Services onsite will be available 24 hours a day, 7 days per week.

POSITION SUMMARY

Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other cooccurring disorders by assisting them to live as independently as possible in their chosen community.

Shifts Available:

Full-Time | AM | Shifts: 7:00 AM - 3:30 PM | Days: Wednesday - Saturday

Expected starting wage is $29.37. The full wage range goes up to $max. This position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

QUALIFICATIONS

Required:

• High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; or Associate's degree and two (2) years of experience; or Bachelor's degree in Social Services

Must possess at least 1 year of direct service experience providing assistance as a Housing Specialist

Sensitivity to multi-cultural populations and issues

Must be at least 18 years of age

Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment

All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver license, a motor vehicle clearance, and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply.

Preferred:

Four (4) years' experience in a mental health setting

Experience providing intensive case management and/or intensive community supports using psychiatric rehabilitation concepts

Experience in a mental health setting, outpatient clinic, or community mental health service

Knowledge of Housing Resources in local community

ESSENTIAL FUNCTIONS

Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders

Collaborates with members served to create Recovery Plan goals and ensure all services described in the Recovery Plan are provided

Consistent with area of expertise, provides specialized services and interventions related to housing, including thematic groups, evidence-based practices, and collaboration with external agencies and resources

Facilitates groups according to the needs and interests of members served especially related to education regarding Housing needs and maintenance

Provides appropriate interventions in crisis situations

On a rotating basis, performs officer of the day functions for both wellness, duty and stand by duty tasks

Collects required data and completes required documentation

Coordinates transitions to lower levels of care

Maintains awareness of community resources and assists members served in appropriate use of community resources

Assists members served with all needs, including Activities of Daily Living

Assists members served in making and getting to essential appointments

Assists and advocates for members served in obtaining appropriate benefits; provide representative payee services

Ensures that members served understand their legal status and rights

Helps members served achieve greater independence and autonomy

Safeguards confidentiality; adheres to HIPAA policies

Provides wraparound services that encompass whole person care

Provides transportation when needed and appropriate and linkage to community resources

If employed at inpatient program, must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

If employed at outpatient program, must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

Provide and document quality and quantity of direct services as required by program standards

Duties and responsibilities may be added, deleted, and/or changed at the discretion of management.

SKILLS

Thorough understanding of the rights of members served and relevant legal processes

Effective written and verbal communication skills

Good computer/technology skills

Ability to assess safety risks

Ability to easily build rapport, maintain engagement with members served, and hold hope in the face of adversity

Excellent driving skills

Knowledge of basic medical and psychiatric terminology

Within two {2} months of employment, ability to apply financial requirements for billing and learn billing codes

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, twist, squat, kneel, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend, and do simple and power grasping. The position requires driving and frequent hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections}.

EOE M M/F/V/Disability