Training Manager- Los Angeles, Ca

Key Responsibilities:

• Oversee all activities for new hire and skill enhancement training programs in assigned markets

• Lead, coach, and mentor Training Supervisors and Leads to support professional growth and operational excellence

• Participate in the hiring and onboarding process for training leadership roles

• Assess training needs and collaborate with peers, operations partners, and clients to establish effective training plans

• Provide guidance to Training Supervisors, escalating issues as appropriate

• Oversee the development and maintenance of class/cohort rosters, training reports, and metrics

• Coordinate facilities, vehicles, and materials needed to conduct training activities

• Develop, document, and maintain Standard Operating Procedures (SOPs) for the training team and ensure compliance

Required Education and Experience:

• Minimum 3 years of leadership experience

• Minimum 3 years of training experience

• Bachelor’s degree preferred, or an equivalent combination of education and relevant experience

• Proficiency with laptops and mobile devices, including GSuite applications (Gmail, Drive, Sheets, Docs)

• Previous experience in public safety, emergency response, or traffic management is highly preferred

Required Knowledge Skills and Abilities (KSAs):

• Strong attention to detail with the ability to think critically and communicate decisions clearly

• Capable of responding effectively to multiple situations and shifting business needs

• Skilled in multitasking with multiple technologies and communication platforms

• Flexible availability to support business operations, including early mornings, evenings, weekends, or overnight shifts

• Excellent written and verbal communication skills

• Strong self-motivation, judgment, and adaptability in fast-paced environments

• Proven leadership and collaboration skills

• Ability to travel up to 30% of the time

Damon Oliver