Security Command Center Operator - Full Time - Night Shift- Los Angeles
- Cedars-Sinai
- Los Angeles, CA, USA
- Jul 11, 2026
Job Description
Security Command Center Operator - Full Time - Night Shift
Job Description
Grow your career at Cedars-Sinai!
At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America’s Best Hospitals—and now we invite you to join us and make a difference every single day in service of this outstanding work – excellence and innovation in patient care, research, and community service. You'll work with a team of professionals and have access to new facilities. This will help you achieve something outstanding for yourself and others.
What will you be doing in this role?
The Command Center Operator is responsible for the Security Department Command Center operations. This includes, but is not limited to, answering incoming telephone calls, dispatching calls, documenting service calls, monitoring alarm systems, monitoring CCTV cameras, maintenance of CCTV recording devices and dispatching medical center wide emergency broadcasts.
Primary Duties and Responsibilities:
- Answers telephones, gathers information and dispatches officers in a polite, professional manner.
- Monitors digital alarms, such as fire alarm, Infant alarm, panic alarm and access control systems; analyzes activations, and dispatches appropriate personnel.
- Responsible for utilizing the overhead paging system to announce medical codes and pages medical staff and physicians within the medical center. Receives emergency medical calls and dispatches medical staff to emergency code situations.
- Operates CCTV systems and troubleshoot technical problems.
- Maintains recording devices and review contents for suspects to assist in investigations.
- Monitors the security radio communications equipment for officers in the field and alerting the appropriate personnel in the event of emergencies, unusual circumstances, and/or officer needs assistance calls. In emergency situations, responsible for notifying key management personnel, senior staff and appropriate law enforcement agencies.
- Maintains daily dispatch logs, recording all calls to the Security department via the Command Center. Maintains daily log on contractors working in the medical center which may set off fire alarm systems.
- Monitors activity on the loading dock after normal business hours, allowing access to approved vendors.
- Alerts the shift Watch Commander of any unusual or suspicious activity. Passes on all pertinent information to relieving staff.
Qualifications
Education:
- High School Diploma/GED - Required
Experience:
- Minimum one (1) year prior security experience preferred
- Excellent customer service and communication skills.
- Computer proficiency is a requirement.
License/Certifications:
- Security Officer Guard Card/California Guard Card - Required
- Valid California's Driver License - Required
Req ID : 14347
Working Title : Security Command Center Operator - Full Time - Night Shift
Department : Security
Business Entity : Cedars-Sinai Medical Center
Job Category : Facilities
Job Specialty : Security
Overtime Status : NONEXEMPT
Primary Shift : Night
Shift Duration : 8 hour
Base Pay : $23.00 - $35.23
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Diversity and Inclusion at Cedars-Sinai
We are caretakers and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and geographies of the communities and patients we serve – because that’s what our patients, colleagues and communities deserve Quality Care and Research—For All, By All.
Our compensation philosophy
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above takes into account the wide range of factors that are considered in making compensation decisions, including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role. Pay Transparency Non-Discrimination Provision (PDF).
Cedars-Sinai is an Equal Employment Opportunity employer.
Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through April each year) as a condition of employment, and annually thereafter as a condition of continued employment, subject to medical exemption or religious accommodation. For the same reason, you may also be required to receive other vaccines as a condition of employment. Cedars-Sinai reserves the right to make modifications to its required list of vaccines as required by law and/or policy.
Chuck Callahan
State
Immediate Fill
Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards for quality and innovation in patient care, research, teaching, and community service.
Today, Cedars-Sinai is widely known for its national leadership in transforming healthcare for the benefit of patients.
Cedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Clinical programs range from primary care for preventing, diagnosing and treating common conditions to specialized treatments for rare, complex and advanced illnesses. In addition, Cedars-Sinai serves the community through its Medical Network, which includes the highly rated Cedars-Sinai Medical Group and Cedars-Sinai Health Associates.
Cedars-Sinai receives consistent recognition for our excellence. Our awards include; being named one of America’s Best Hospitals by U.S. News & World Report, receiving the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles, achieving the longest-running Magnet designation for nursing excellence in California, and being recognized as The Advisory Board Company’s 2017 Workplace of the Year, an award Cedars-Sinai has won three years in a row. This annual award recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement.
Cedars-Sinai is a leader in the clinical care and research of heart disease, cancer and brain disorders, among other areas. Pioneering research achievements include using cardiac stem cells to repair damaged hearts, developing minimally invasive surgical techniques and discovering new types of drugs to target cancer more precisely.
Cedars-Sinai also impacts the future of healthcare through education programs that encompass everything from highly competitive medical residency and fellowship programs to a biomedical science and translational medicine PhD program, advanced training for nurses and educational opportunities for allied health professionals. Most notably, Cedars-Sinai demonstrates a longstanding commitment to strengthening the Los Angeles community through wide-ranging programs that improve the health of its most vulnerable residents.