Job Description
Responsibilities
- Provides program administrative and/or analytical support for the day-to-day operations of assigned projects
- Serves as the customer’s POC to manage day-to-day resolution of customer questions and/or concerns, provides technical guidance as needed
- Meets with stakeholders to make communication transparent regarding project issues and decisions on services
- Captures, analyzes, and reports customer service and support metrics as needed
- Assists in generating, processing, and monitoring program requirements for activities and documents
- Coordinates and schedules meetings for management
- Prepares monthly status reports, financial data, and staffing reports as needed
- Completes administrative duties as assigned, such as expense reports
- Provides proposal support as needed
- Participates in special projects as required
- Analyzes program risks
- Conducts review of draft deliverables and provides improvement suggestions (i.e., proofreads, identifies, and corrects documents)
Requirements
- Bachelor’s Degree desired and Master’s degree in business or related field an added attribute
- 5-10 years of military experience / related experience
- Project management certification (must obtain within 6-9 months of hire)
- Efficient and Effective in communicating with others
- Possess a mission-focused mindset to get the job done
- Successful in establishing strong rapport with customers, even in difficult situations
- Maintain organizational standards of satisfaction, quality, and performance
Preferred
- Secret Security Clearance
Shayal Prasad
State
California
About T3W