137 jobs found in Highland

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Supervises the operation of Front Desk and provides support to Team Members as needed. Supervisor monitors daily performance of Front Desk Team Members to ensure duties are completed accurately, efficiently and timely. Oversees Hotel Front Desk processes: ensuring rooms and services are correctly accounted for; provides direction to team members on cash handling, credit cards and other forms of payment  in accordance with hotel credit and cash handling policies. Monitors and assists with work schedules and special assignments. Welcomes guests with friendly demeanor and ensures Team Members are following Yaamava’ Brand Service Standards. Demonstrates thorough knowledge of hotel information including but not limited to latest promotions, rates, products and availability. 2.    Assists in training and communicating with team members on new processes, procedures, electronic or systems applications, and guest services. Leads team members...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Responsible for cleaning and sanitizing various kitchen equipment, including china, glassware, flatware, and smallware, following established procedures to meet current guidelines and regulations. Conducts and maintains the cleaning, sanitizing, and disinfecting of all kitchen equipment, including but not limited to stoves, ovens, grills, broilers, fryers, refrigerators, tables, and all stainless-steel surfaces.   2. Responsible for overall cleanliness, organization, and preparedness of immediate workspace and assigned areas following procedures in place. Maintains cleanliness in the kitchen area by sweeping, brushing, and mopping floors. Cleans FRP walls, ceiling tiles, light fixtures, and air vents. Cleans the dish machine and three-compartment sinks throughout the shift by emptying water, cleaning all screens and drapes, and cleaning the inside of the machine, including all water tanks. Sorts and removes trash and garbage, placing...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Maintains designated workstation ensuring that recipes are consistent in flavor profiles, quality, and appearance; ensures production time frames are adhered to for all menu/food items being produced on assigned station; ensures workstations are fully stocked for forecasted business flow and restock before end of shift.   2. Possesses adequate knowledge of basic food products (meat, poultry, fish, produce, dry goods, etc.) and standard food production equipment.  Possesses adequate knife skills and is responsible for sufficiently performing all basic cooking method.  Multitasks within basic cooking methods to ensure no interruption in servicing of the guests.   3. Maintains understanding of the food rotation method “FIFO”; directly responsible for labeling and dating all food items on their designated station as well as the kitchen as a whole; ensures all food items are within expiration dates or if not, that they are disposed of and...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Maintains designated workstation, ensuring that recipes remain consistent in flavor profiles, quality, and appearance and production time frames are adhered to for all menu/food items being produced on assigned station.  Ensures workstation is fully stocked for forecasted business flow; restock before end of shift.   2. Possesses advanced knowledge of basic food products (meat, poultry, fish, produce, dry goods, etc.), as well as cuisine specific food products for specialty food production.  Possesses working knowledge of standard and specialty food equipment such as: Woks, Rotisseries, Smokers and Teppanyaki grills etc.; possesses advanced knife skills and ability to, sufficiently, perform all basic cooking method; ability to multitask within those basic cooking methods to ensure no interruption in servicing of the guests.   3. Possesses good understanding of the food rotation method “FIFO” and is responsible for labeling and dating...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Assists with maintaining designated workstation throughout all levels of business flow; ensures that recipes, flavor profiles, consistency in quality, appearance and production time frames are adhered to for all menu/food items being produced on assigned station; ensures food service lines are fully stocked for forecasted business flow and restock before end of shift.   2. Possesses an advanced knowledge of basic and specialty food products (meat, poultry, fish, produce, dry goods, etc.), and standard food production equipment; possesses excellent knife skills and is responsible for understanding and performing advance and specialized cooking methods.  Responsible for multitasking within those basic cooking methods to ensure no interruption in servicing of the guests.   3. Possesses good understanding of the food rotation method “FIFO” and is directly responsible for ensuring labels and dating all food items on their designated stations...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Maintains and ensures that recipes, flavor profiles, consistency in quality, appearance and production timeframes are adhered to for all menu/food items being produced, and that all food items needed for production are available to team members.  Demonstrates sufficient knowledge of menu development techniques, process to develop recipes, plating guides and menu cards. Responsible for food preparation, storing, and service delivery to customers. Responsible for cleanliness, organization and preparedness of immediate workspaces and adjacent areas. 2.    Assists with food inventory tracking such as quantity of supplies ordered and estimated time of shipment arrivals (along with senior kitchen team members, Junior Sous Chefs oversee a variety of logistics).  Assists with development of a cross-marketing strategy to increase profits (may include pairing drinks with food served). 3.    Delegates tasks to Cooks and/or other kitchen team...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Responsible for gathering required paperwork, reviewing the order ticket, providing pre-prepped ingredients and ensuring all necessary items are completed. Prepping includes: spices, meats, vegetables, sauces, noodles, rice and any ingredient needed. 2. Responsible for larger/overall prep work needed to support the next day/shift. For example, pre-prepping vegetables or meat for next day and storing appropriately. 3. Assist in daily inventory of product and the requisitions to make sure that shortages do not occur. 4. Use and store all food per rotation regulations: First-In-First-Out. Directly responsible for labeling and dating all food items on their designated station as well as the kitchen as a whole. Also ensures all food items are within expiration dates or if not, that they are disposed of and properly logged on waste sheets. 5. Ensures that recipes are consistent in flavor profiles, quality, and appearance; ensures production...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Opens slot machines, pulls hot boxes, replaces with cold box, and secures doors of slot machine. Places all hot boxes in secured cages. Reports any machine errors or issues to Drop & Count Supervisor and/or Slot Tech. Delivers cart to Count Room once all box counts are verified by a Drop & Count Supervisor. 2.    Is responsible for accurately preparing and processing of high-volume gaming machine currency and tickets, Table Games Chips and currency, and Ticket Redemption Unit currency and tickets. Places cold boxes at all slot machines in designated zones. 3.    Prepares cages and verifies cold box count before the slot drop. Places cages on the slot floor in the predesignated zones set by accounting for the current day. Places cold boxes at all slot machines in designated zones. Operates currency counters, computers and assigned software.  Complies with operational procedures, processes and all regulations.  Signs all...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Communicates with guests in an attentive and welcoming manner. Efficiently and accurately expedites large quantities of drinks during peak hours, while simultaneously serving multiple guests. Service may include delivering food items, ensuring plates are properly garnished and food quality standards are met upon delivery. 2.    Maintains knowledge of all drinks, recipes, and beer items available, the price of each, Alcohol by Volume (ABV), and how drinks are prepared and garnished. Prepares fresh fruit garnishes, juices, syrups, and mixers from scratch. Stocks the bar at the start of the shift and breaks down and cleans the bar at closing. 3.    Verifies the legal age of all guests who appear to be under the age of 30. Ensures accurate payment collection for each drink or round of drinks when ordered, making sure there are no running tabs. All beverage orders are “Cash and Carry” at the bars and on the casino floor. The only...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Supports and direct involvement with day-to-day operations, which include planning for promotional events, scheduling, activities related to loyalty club membership, club account maintenance, and making certain outlined service standards and operational expectations are exceeded when possible. 2. Supports and participates in department responsibilities, such as lost and found, promotional events, and associated activities. Activities include attention to detail, promotional scripting to promote events and staging of products. Staging products consist of opening and unloading boxes, transporting products, and breaking down boxes. Other activities include oversight and managing gift card inventory to support gift card promotional events. 3. Ensures thorough understanding and full compliance with all Guest Service internal controls and safety protocols. Ensure gaming and safety procedures are adhered to and provide guidance and training to...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assists with day-to-day operation of the Food and Beverage venues by ensuring the team delivers a best-in-class service to all guests while always following Yaamava’ Resort & Casino service standards. Oversees all cash management and cash registers to ensure proper cash management practices and procedures are followed. Responsible for maintaining professional customer service standards as stated in our mission, vision and values contained in the Food & Beverage Departmental Handbook. 2.    Prioritizes the training and understanding of team members in beverage preparation and service, responsible alcohol service, inventory control system, safe food handling, sanitation, and safety procedures; administers performance management and disciplinary actions as required.  Ensures all beverage orders are served efficiently and in accordance with Yaamava’ Brand Service Standards and Health department regulations. 3.    Determines...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides Best in Class customer service during all guest interactions.  Delivers luggage to rooms upon guest’s arrival and retrieves upon departure.  Carefully transfers guest belongings to storage or Front Desk.  Follows Yaamava’ Brand Standards pertinent to Department (i.e. ensures luggage is conveniently placed on luggage rack, luggage arrives within ten minutes of guest completing registration, arrives within eight minutes of guest calling for luggage assistance).  Maintains proper records of deliveries and pick-ups, graciously greets all guests passing through lobby and looks for opportunities to assist them and create memorable experiences for them.  Opens Hotel doors for all guests and gives verbal welcome when not retrieving or delivering luggage 2. Provides guests with directions, recommendations, and information about Hotel, Casino and Entertainment Center, as well as city attractions and general information.  Works with...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Learns and understands the fundamentals of the Point of Sale (POS) system. Ensures all sales transactions are processed accurately to maintain proper operation of the department. Processes transactions accurately, ensuring all guests pay for their food and beverages and receive the correct change. Adheres to all cash handling procedures, including tip policies and practices, as established by the department.   2.    Maneuvers the beverage cart throughout the entirety of the assigned section or specific location, assigned sections may encompass Casino first and second floors and the pool deck. Provides excellent service to guests with a welcoming manner and responsive demeanor.   3.    Selects requested items from the serving or storage area and assembles them on trays for the guest. Beverages are provided from the beverage cart. Once payment is completed, the food and/or beverages are given to the guest.   4.    Set ups and stocks...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Creates the ultimate, memorable guest experience by providing exceptional service to every patron; interacts and entertains in an enthusiastic and engaging manner. Greets guests in a timely manner with a smile, makes eye contact, escorts them to tables, and provides a menu (where applicable). 2. Ensures all sales transactions are processed accurately to maintain proper operation of the department. Process transactions accurately, ensuring all guests pay for their food and beverages and receive the correct change. Adheres to all cash handling procedures, including tip policies and practices, as established by the department. 3. Serves and prepares meals according to the Department standards. Prepares beverages and expedites food orders as necessary. Delivers food and any necessary condiments to guests. 4. Ensures cleanliness, sanitizing and organization of workstations and dining rooms. Clears and wipes down tables; removes food trays....

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Greets guests and provides a welcoming experience at their table. Efficiently expedites food tickets and ensures that high-quality dishes prepared by the Chef are delivered to the correct tables and guests in a professional and attentive manner. 2.    Ensures plates are properly garnished and food quality standards are met upon delivery. Identifies guest seat numbers to serve food accurately and announces dishes as they are placed in front of guests. Offers condiments and seasonings to guests, delivers beverages, and pours and serves non-alcoholic drinks. Organizes and arranges table settings, removing any extra items. Bags to-go orders for guests and meets special requests while maintaining high-quality standards. 3.    Ensures rounds are continuously completed in their assigned section. Continuously busses and resets tables throughout the shift. The Food Runner assists with additional requests from guests while adhering to Yaamava...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Maintains the cleanliness, sanitation, and organization of workstations and dining rooms. Ensures the floor is always clean and presentable. Disposes of all refuse accumulated during the assigned shift, including boxes. Keeps walkways clear of any debris, ensuring cleanliness as needed. Clears and wipes down tables and removes food trays to maintain a clean and organized presentation. 2. Ensures that stations are fully stocked with condiments, plastic ware, coffee, and other necessary items, maintaining a well-organized and efficient setup. Restocks ice bins at the start of shift and continuously during operations as needed to ensure a steady supply. 3. Delivers food and any necessary condiments to guests, ensuring that all items are presented neatly and accurately. Assists team members and management on duty with special assignments as needed, providing support and contributing to the efficient operation of the department.   4....

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Serves and assists diners with their food orders, ensuring a pleasant dining experience. Carries plates of food for customers with disabilities, providing welcoming and efficient service. Takes beverage orders as guests are seated, delivers drinks promptly and accurately, and offers refills as necessary to maintain guest satisfaction. 2. Removes empty plates as guests revisit the buffet lines, ensuring a tidy dining area. Replenishes tableware as needed to maintain a seamless dining experience. Always keeps trays clean and ready for use, ensuring efficiency during busy period(s).   3.    Maintains cleanliness, organization, and preparedness of the immediate workspace and adjacent areas. Cleans and resets tables after guests leave, ensuring tabletops, chair seats, and the surrounding floor area are free of debris. Disposes of all refuse accumulated during the assigned shift, including boxes. Keeps walkways clear of any debris,...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Keeps the bar stations fully stocked (ice, mixes, garnishes, napkins, straws, etc.). Provide coverage to other bars as requested and to ensure coverage during meal periods.   2.    Responsible for overall cleanliness, organization, and preparedness of immediate workspace and adjacent areas. Ensures a clean, sanitary and thoroughly stocked bar. Empties trash as necessary throughout the shift, and at the end of the shift.  Keeps bar surfaces clean, wipes down inside of reach-ins and beer coolers to prevent condensation buildup, cleans all garnish trays at the end of each shift or as needed, wipes down all mix containers and alcohol bottles at the end of each shift. Keeps the floors clean and presentable and ensures that all debris is collected. Ensures stations are ready for next shift.   3.    Prepares fruit garnishes for each shift. Assists Bartenders in mixing and preparing bulk alcohol and mix recipes for volume sales, such as...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Maintains all landscaping around the Casino and Hotel property to include Parking lots, Parking Structures, entrances, surrounding areas, and pool deck area.  Maintains flowers, bushes, trees and shrubs for plant health and visual appeal. Plants seeds, bulbs, foliage, flowering plans, grass, ground cover, trees and shrubs; applies mulch for protection. Changes-out plants according to season and special event directives. Plants and cultivates lawns and gardens. 2.    Maintains lawns and turf by mowing and edging lawns using power mowers and edgers. 3.    Power washes walls, sidewalks, walkways, pillars and spills.  Handles minor repairs and patches of asphalt.  Cleans-out drainage ditches and culverts.  Gathers and removes litter. 4.    Operates specialized power and motorized equipment such as blowers, hedge trimmers, light tractors, lawn mowers, lawn edger’s, chain saws, various lifts, sod cutters, shedders, tugs and turf aerators...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Ensuresguest safety through observing and surveying the crowd at all times. Patrols entertainment venues to preserve order among guests and protect assets. Promotes positive public relations and strives to create an enjoyable atmosphere for all guests. Responds to requests for assistance and information in a helpful and courteous manner. 2.    Monitors dress code and checking guest’s identification to ensure they are age appropriate. Screens guests with metal detectors and conducts guests’ bag checks. 3.    Promotes and issues the Player’s Club card. 4.    Works to prevent and resolve altercations among guests.  Stops all inappropriate behavior immediately in a professional manner. 5.    Enforces capacity regulations and assists with entertainment venue counts. 6.    Assists with event set up and breakdown. 7.    Performs other duties as assigned to support the efficient operation of the department. Qualifications EDUCATIONAL,...