JC-538084 Product Support - Telework Hybrid

This posting states its location as Sacramento County rather than a street address. The work is assigned within that county.

Classification: INFORMATION TECHNOLOGY SPECIALIST I

This position is located at the DMV Headquarters in Sacramento.

The Digital eXperience Platform (DXP) is seeking a dedicated Information Technology (IT) Specialist I with excellent interpersonal and analytical skills to join DL/ID Product Support Group.

Under the general direction of the IT Manager I, the IT Specialist I will function as a technical or business lead analyst for complex applications and information systems related to the Digital eXperience Platform (DXP) project. The primary duties lie within the Business Requirement Management, IT Project Management, and Software Engineering domains of the classification and include the analysis and evaluation of business systems as well as gathering and documenting of the requirements and design. The incumbent will be required to use the Department’s requirements management tool to document, track, and ensure requirements are successfully tested. The IT Specialist I is responsible for ensuring that IT projects are undertaken with clear business objectives, customer needs are met, departmental standards are followed, and project milestones and deliverables are accomplished. The incumbent will provide leadership, input, and assistance throughout the System Development Life Cycle (SDLC) of waterfall, iterative, and Agile projects. The IT Specialist I will create Business Requirement Documents, Integration Test plan, perform integration testing, report defects, work with developers and testers to resolve issues, monitor activities and provide regular status updates, recommend solutions, and oversee the effort through completion. As an IT subject matter expert, the IT Specialist I will assist in identifying process improvement opportunities.

This Limited Term position may be extended to 24 months or become permanent.

All eligible applicants may apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply.

The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Moving and relocation expenses will not be reimbursed for this position.

To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date. Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process.

You will find additional information about the job in the Duty Statement.

Working Conditions

DMV operates 24/7.  The incumbent may be required to carry a work cell phone and laptop.  The incumbent may need to be on-site to carry out their duties.  Hybrid telework is available but is subject to change.  Telework requires California residency. This position requires the ability to work under pressure to meet deadlines and may require excess hours to be worked.  The incumbent should be available to travel as needed and work evenings and weekends to maintain project schedules.    

This position may be required to occasionally report to the designated office location in DMV headquarters at 2415 First Avenue, Sacramento, California, 95818. Travel expenses related to reporting to designated office is employee's own responsibility and is not eligible for reimbursement.

Qualifications

Special Requirements:

• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• Applicants must be eligible for appointment (e.g., must take and pass examination)
• see Who May Apply section below for more information
• Additionally, applicants must have authorization to work in the United States
• Please note that we are unable to provide visa sponsorship at this time
• Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities
• however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement
• Advertisement may be used for subsequent vacancies within 180 days
• Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts
• Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age
• Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission
• Possession of the Minimum Qualifications will be verified prior to interview and/or appointment
• If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position
• Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board
• If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification
• Foreign transcripts must be accompanied by an academic credential evaluation
• Below is the link to a list of approved agencies
• Foreign Transcript Evaluation (CL-635)

Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veteran Staffing Consultant for Department of Motor Vehicles is Martin Rivera.