Mental Health Technician

As our Mental Health Tech, you will be a vital support for Behavioral Health's front and back office functions, assisting psychiatrists, patients, and the care management team. You'll ensure smooth operations, quality medication management, and clinical problem-solving.

Every day, you will provide basic medication triage, support services, and take vital signs for behavioral health patients. You'll manage front office reception, patient registration, insurance/copay processing, and telephones, while also handling back office tasks like refill requests, injections, and accurate EHR documentation.

To be successful, you need strong multitasking, meticulous attention to detail, and a rapid ability to learn complex information accurately. Exceptional customer service, calm under pressure, EHR proficiency, and strict confidentiality are essential, along with flexibility to float.

Responsibilities: 

• Assist with patient/family care needs from admission to discharge.
• Monitor patient on Q15 min. observations including (Q5, LOS, and 1:1 obs.)
• Accurately monitor and record patient VS, intake, and output, and daily activities, including patio breaks.
• Assist Nurses with patient care to include Groups, Activities of daily living, as needed
• Must be able to effectively communicate with patients in crises and assist RNs with restraining patients
• Assist in maintaining adequate stocks and supplies.