This posting states its location as Solano County rather than a street address. The work is assigned within that county.
Classification: INFORMATION TECHNOLOGY ASSOCIATE
This advertisement is for an Information Technology Associate (ITA) position. Located at California Medical Facility (CMF), in Solano County, city of Vacaville. Please indicate the position number on your application: -075.
Re-posting - If you applied previously on JC-525673 FFD 8/5/26, you must submit a new application on this JC-535126 to be considered.
This position requires local in-person duties to be performed. We can discuss teleworking further during the interview process. If teleworking does become available, it will be in accordance with the Statewide Telework Policy and will be required to report to office as needed/required when requested. The successful candidate must reside in California upon appointment.
Individuals who are eligible for a Training and Development assignment may also be considered for this position.
Do you want to apply your IT technical skills and experience to make a difference in a correctional institutional setting? Are you an enthusiastic individual looking for a fast-paced, challenging, and rewarding position in a team-oriented environment? The California Department of Corrections and Rehabilitations is seeking a conscientious team player who can improve collaboration and execute IT service delivery to various programs that supports CDCR mission.
Under the general supervision of the Information Technology Supervisor II, the Information Technology Associate (ITA) will be responsible for face to face, hands on support of end user devices, printers, networking equipment, training, and general help desk services. The ITA provides first level of support, and is an integral part of the CDCR Enterprise Information Services team.
The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account.
For HRTS communication, this is in reference to Job Requisition (JR) 4572.
Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.CDCR employees are encouraged to use their existing CDCR email address on their applications.
You will find additional information about the job in the Duty Statement.
Working Conditions
California Medical Facility (CMF) was established in 1955. CMF is a medium security medical facility located in the city of Vacaville. The majority of incarcerated patients at CMF reside in an outpatient setting and receive health care in outpatient clinics.
This position is located in the county of Solano in the city of Vacaville.
Qualifications
Special Requirements:
Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veteran Staffing Consultant for California Department of Corrections & Rehabilitation is Chuck Callahan.
VisionWith our partners, we protect the public from crime and victimization.
We enhance public safety through safe and secure incarceration of offenders, effective parole supervision, and rehabilitative strategies to successfully reintegrate offenders into our communities.
Service: We serve and are responsible to the public. We value their trust and invite their involvement.
Leadership: We serve as positive role models and foster an environment that supports a balance between professional development, professional job performance, and personal wellness.
Integrity: We conduct ourselves professionally through fair, honest, and ethical behavior. We have the courage to do what is right, even in the face of adversity.
Accountability: We accept responsibility for our actions and decisions as well as their consequences.
Respect: We respect each other's differences and treat others with courtesy, dignity, and consideration.
Trust: We are people of character. We keep our word and honor our commitments.
Collaboration: We work with our stakeholders as partners to support mutual understanding of ideas and open exploration of our differences.
The goals of the Department are two-fold and encompass:
Workforce Excellence: Ensure a well-trained, quality workforce.
Technology: Develop an information technology strategy and implement systems capable of managing both current needs and anticipated growth.
Risk Management/Organizational Effectiveness: Achieve organizational excellence in our operations and systems.
Legal Compliance: Develop preventive strategies to preclude class action suits and remedy identified violations.
Crime Prevention and Safety: Develop a comprehensive crime prevention program and establish evidence-based research to determine the impact of offender programs within the institutions and community to reduce criminality and victimization.
Outreach, Partnerships, and Transparency: Seek out partnerships and develop meaningful programs and processes to promote shared responsibility for community safety.
Health Care Delivery: Ensure an organization design and accompanying systems to provide efficient delivery of quality health care