Manager, Human Resources

Under the direction of the Executive Director/VP, Organizational Development and Administration (ODA), the Manager, Human Resources leads the planning, implementation, and continuous improvement of LBT’s human resources programs and services. The position oversees day-to-day human resources operations, ensures compliance with applicable laws and regulations, develops and improves human resources policies, procedures, and processes, and partners with leadership to deliver responsive, customer-focused human resources services that support strategic priorities.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Leads the development, implementation, and continuous improvement of human resources programs, processes, and practices to improve service delivery, consistency, and efficiency 

• Partners with managers, supervisors, and union representatives to interpret and administer human resources policies, collective bargaining agreements, and employment-related matters

• Coordinates and participates in grievance meetings, investigations, and other labor relations matters, and works collaboratively with union representatives to resolve workplace issues

• In conjunction with the Executive Director/VP, Organizational Development and Administration, establishes department priorities and leads projects and assignments to successful completion in support of department goals and initiatives.

• Partners with the Executive Director/VP, Organizational Development and Administration, in the development and implementation of department goals, objectives, policies, and procedures

• Plans, prioritizes, and monitors department work to ensure projects, assignments, and key initiatives are completed accurately, on time, and in accordance with established expectations

• Coordinates human resources activities and collaborates across departments to support organizational needs

• Identifies organizational and administrative issues and develops practical solutions to improve effectiveness and service delivery

• Provides guidance and consultative support to managers on human resources policies, procedures, and employment-related matters

• Establishes, documents, and maintains human resources processes and procedures to ensure consistency, accountability, and operational continuity

• Properly interprets and makes decisions in accordance with laws, regulations and policies

• Supervises and trains assigned staff

• Manages day-to-day human resources activities, including employee relations, benefits administration and related functions

• Promotes a customer-focused culture by delivering responsive, professional, and solution-oriented human resources services to employees, managers, retirees, and other internal stakeholders

• Ensures that each level of supervision and all employees are made aware of the elements of the safety program, and that those elements are implemented. 

• Assures that proper training is being provided, and that employees are working in a safe manner.

• Other duties as assigned
   

ATTRIBUTES AND SKILL SETS:

• Demonstrated ability to execute projects and assignments, manage competing priorities, and consistently deliver results through strong organization, accountability, and follow-through

• Ability to establish and maintain collaborative working relationships with employees, managers, union representatives, and other stakeholders

• Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and consistently deliver high-quality work

• Excellent interpersonal, verbal, and written communication skills, including the ability to communicate effectively with employees at all levels of the organization

• Ability to read, interpret, and apply laws, regulations, collective bargaining agreements, policies, procedures, and other employment-related documents

• Strong problem solving and decision-making skills

• Demonstrated ability to develop, implement, and continuously improve human resources policies, procedures, and processes

• Strong verbal and written communication skills are required

• Demonstrated project management, organization, and follow-through skills, with the ability to manage multiple priorities and meet deadlines

• Proficiency with Microsoft Office application and human resources information systems (HRIS)

Qualifications

EDUCATION AND EXPERIENCE:

• Bachelor's degree in Human Resources, Business Administration, Public Administration, Industrial Psychology, or a related field is required.
• Five years of progressively responsible professional human resources experience
• Two years of supervisory or management experience
• Experience administering employee benefits, compensation, performance management, employee relations, and policy administration is required
• Experience developing, implementing, and improving human resources policies, procedures, and processes is highly desirable.
• Experience working in a unionized environment is highly desirable
• Experience interpreting and administering collective bargaining agreements and participating in grievance administration is highly desirable
• Experience interpreting and administering collective bargaining agreements and participating in grievance administration is highly desirable
• Professional Human Resources certification (e.g., PHR, SPHR, SHRM-CP, or SHRM-SCP) is desirable.
• Valid Class C California driver's license and a satisfactory driving record are required.

Upon Request, a Driving Record printout will be required.:

• Salary Range: $112,934- $155,919 (Depending on Qualifications)
• Compensation packages are determined based on a variety of factors specific to each candidate, including geographic location, skillset, the mix of relevant education, certifications, experience level, and performance
• At Long Beach Transit, compensation decisions are made considering the unique requirements and circumstances of each position
• Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this position
• Candidate must be eligible to work in the United States
• Long Beach Transit does not sponsor H-1B or other related work visas

An Equal Opportunity Employer:

• Successful candidate must pass agency physical, drug and alcohol examinations
• This job description is not intended to be a complete listing of all the job duties required of this position, but to provide information on the general scope of the position
• Online applications must include past work history and be fully completed to be considered
• Resumes will not be accepted in lieu of a complete online application

Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veteran Staffing Consultant for Long Beach Transit is Martin Rivera.