HR Title Group: Federal Contracts (except Facilities)
Salary Grade: E14
FLSA Status: Exempt
Approval Date: September 2021
SUPERVISES:
There are direct reports with this position.
POSITION SUMMARY:
Under minimal supervision, the Janitorial Manager oversees and manages custodial services at various sites under the terms of federal contract. Employees in this job class interface with customers, organize and assign work, establish processes and procedures, and ensure that safety and quality programs are followed. This job class requires knowledge of custodial practices, contract and staff management, working with developmentally disabled and/or physically challenged adults, and the ability to organize and manage staff in multiple locations.
TYPICAL DUTIES:
1. *Coordinates, directs, and manages custodial supervisors and staff in performing a variety of cleaning and maintenance duties to ensure that facilities remain clean and free of safety hazards. Ensures that services are provided and within the terms of contracts and maintains records of all work performed.
2. *Maintains professional relationship with commercial and/or federal customers, assuring services are being performed in accordance with contract, and resolving any problems with services.
3. *Supervises employees; ensures a competent, motivated team through hiring, training, development, counseling and reviewing the performance of employees.
4. *Oversees supply, equipment maintenance and purchasing and subcontractors.
5. *Organizes, assigns and coordinates work; and manages assigned staff, client workers, and contract vendors to perform custodial services.
6. *Schedules and prioritizes tasks, and ensures adherence to procedures, regulations and guidelines while minimizing errors and safety risks.
7. *Oversees rehab counseling, training and assistance for client workers who are adults with developmental disabilities and/or physical challenges. Creates and documents behavioral and vocational objectives, and maintains reports and files associated with counseling.
8. *Conducts and participates in regular staff, leadership, committee, and offsite meetings. Prepares agendas, rosters, and presentation materials for various meetings.
9. *Fills in for custodial supervisors and crew leads in their absence; and performs a variety of minor plumbing, electrical, wall repair, painting, lock repair, and light duty vehicle and mechanical equipment repairs as needed.
10. *Prepares and submits a variety of reoccurring reports, business correspondence, agendas, presentation materials, and certificates.
11. *Acts as an information source regarding contracts, department services and operations.
12. Performs other duties and special projects as assigned.
* Denotes Essential Job Function
Qualifications
MINIMUM QUALIFICATIONS:
•High School Diploma or G.E.D.;:
•Five or more years of experience in custodial services and/or building maintenance, including at least three years in a supervisory position;:
•Experience working with adults with developmental disabilities and/or physical challenges, preferred;:
•Knowledge of Cal OSHA and OSHA occupational safety regulations;:
•Knowledge of departmental operations and procedures, and organizational policies;:
•Supervisory skills to hire qualified employees, provide for their professional development, administer performance management and disciplinary processes effectively, and address employee relations appropriately;:
•Ability to effectively supervise and develop assigned team to meet production/service goals while adhering to safety policies and rules;:
•Demonstrated leadership, organizational, reasoning, problem solving and analytical skills;:
•Exceptional customer service skills;:
•Human relation skills to build effective relationships with team, customers and public;:
•Advanced computer literacy including knowledge of word processing, spreadsheet, database and presentation software;:
•Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation;:
•Mathematical skills to include the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;:
•Ability to establish priorities and solve a wide range of business, operational and strategic management problems;:
•Flexibility to respond to changing work priorities and handle numerous projects at the same time.:
EDUCATION REQUIREMENTS:
High School Diploma or GED:
CERTIFICATES REQUIRED:
The following licenses or certificates may be required depending on local, state and/or contract requirements:
Valid Driver's License:
PHYSICAL REQUIREMENTS:
Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:
•Viewing computer screen/monitor:
•Utilizing keyboard:
•Answering phone/making calls:
•Maneuvering in and around the worksite:
•Standing and walking:
•Bending, kneeling, squatting and stooping:
WORK ENVIRONMENT:
DISCLAIMER:
At PRIDE, we make a difference in the lives of many, one job at a time.:
Employer's internal job record
Job Code: X41 - PR-Janitorial Manager (CA)
Work for Warriors is a no-cost employment program of the California Military Department for Service Members, Veterans, and military family members. The Veteran Staffing Consultant for PRIDE Industries is Chuck Callahan.
MISSION:
At the heart of everything we do is our mission to create jobs for people with disabilities. But we also care deeply about our customers’ missions and business, and we are dedicated to delivering competitive, custom business solutions that will exceed their expectations and help them fulfill their goals.
VISION:
To be the socially responsible vendor of choice in the markets we serve, and to be the recognized leader in meeting the needs of individuals in overcoming barriers to employment.
VALUES:
We value our team: Through teamwork, in a culture where we respect, value, and appreciate all differences, we create a challenging and rewarding environment with a passion for customer service. We are energized knowing that our efforts make a positive difference in the communities we serve.
We value our customers as partners in our mission. They look to us for quality, responsiveness, and value. We are committed to their complete satisfaction.
We value our purpose, which drives us to continuously fulfill our mission through adaptability, entrepreneurship, integrity, innovation, ongoing improvement, safety, social responsibility, environmental stewardship and a lot of passion.