Job Summary

The Uniformed Armed Agent will protect people and property from possible criminal activity. By providing a high level of customer services to the Client. Agents prevent, observe, and report any unusual or suspicious activities according with site specific and post orders or special operations procedures. Armed Agents must feel comfortable responding to medical emergencies, bomb threats, hazards, fires and more. As well as, assisting local law enforcement agencies when needed.

Supervisory Responsibilities:

None.

Duties/Responsibilities:

• Patrols and monitors an assigned area; reports suspicious activities to local authorities.
• Monitors surveillance cameras, inspects property, and monitors crowds.
• Contacts law enforcement or fire department in case of an emergency.
• After business hours, checks doors, windows, and gates to ensure the property is secure.
• Investigates reports of suspicious activity on the property.
• Reasonably detains persons suspected of criminal activity until law enforcement arrives.
• Escorts discharged staff, trespassers, and other unwelcome parties off the premises.
• Monitoring CCTV, prepare DAR (Daily Activity Reports), familiar with access control procedures 
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent observational skills and attention to detail.
• Must be able to write accurate and thorough reports
• Customer Service Oriented
• Team player, punctual and dependable, with good de-escalation skills, and judgement 
• Reliable transportation
• Flexible schedule required, most shift require weekend availability
• Authoritative verbal communication skills.
• Ability to remain calm in high-pressure situations.
• Ability to learn the layout of the property and buildings.
• Must be able to stand for an extended periods of time
• Knowledge and experience to work with Excel, Word, Doc, iPhone/iPad
• Current BSIS guard card.
• Exposed Firearm Permit.

Education and Experience:

• High school diploma or equivalent required.
• Must be 21 years old
• Security guard training certification required.
• Holster Level 3 with duty belt 
• Less than lethal licenses / permits preferable (baton, taser, pepper spray)
• Valid CA Guard Card and Exposed Firearm Permit
• We prefer someone with experience, 2 years’ experience minimum 

Physical Requirements:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: 

• Must be able to perform duties that require extended periods of physical activity depending on the assigned post
• Ability to stand and remain alert for extended periods of time (up to 8–12 hours), sometimes in varying weather conditions
• Ability to sit for long durations while maintaining focus and awareness of surroundings
• Ability to patrol the property on foot and access areas quickly, including walking on uneven surfaces
• Must be able to walk or climb stairs frequently, lift up to 50 lbs. occasionally, and respond quickly in emergency situations
• Vision and hearing must be sufficient to observe and respond to incidents, including during nighttime or low-light conditions
• Physically able to capture and detain individuals if necessary.
• Prolonged periods sitting at a desk and monitoring surveillance equipment.

Triumph Protection Group Key Attributes:

• Communicates respectfully to all team members, vendors, and clients.
• Models a positive attitude.
• Actively listens to others and supports the team environment.
• Asks questions and learns from mistakes.
• Executes tasks with minimal errors in a timely and efficient manner.
• Attendance is consistent and meets or exceeds company standards.

EEO Statement:

Triumph Protection Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  Triumph Protection Group believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.