62 hospitality hotel jobs found in Highland, CA

Under the direction of the Supervisor, Food & Beverage, the Food & Beverage Attendant provides an exceptional guest experience while holding responsibility for ensuring an efficient flow of service. This position serves as a team player while greeting guests, coordinates seating needs, maintaining cleanliness of assigned areas, as well as supporting the front of house and culinary team at the assigned venue. The attendant presents themselves professionally with an approachable and accommodating demeanor to both guests and team members at all times and ensures a consistent Best in Class experience in alignment with the goals and priorities of the Enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Creates the ultimate, memorable guest experience by providing exceptional service to every patron; interacts and entertains in an enthusiastic and engaging manner. Greets guests in a timely manner with a smile, makes eye contact, escorts them to tables, and provides a menu...

Under the direction of the Senior Manager, Food & Beverage, the Manager, Food & Beverage is responsible for the overall operation and profitability of assigned venues, which includes developing and maintaining well-performing teams and achieving financial and enterprise objectives. This position is also responsible for maintaining proper inventory control (including equipment and supplies), maintaining consistently high-quality customer service, ensuring compliance with all health and safety regulations, reviewing scheduling and staffing plans, preparing sales, inventory, personnel reports, providing dedicated leadership to the venue(s), and maximizing team member morale through leading by example. This position’s areas of responsibility include all bars and restaurants within Yaamava Resort & Casino. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is accountable for all the Front of House (FOH) team members assigned to the venue(s).  Implements training programs to...

The Senior Financial Analyst, Hospitality Asset Management supports the Hospitality Asset Management team in maximizing the value and financial performance of a diverse portfolio of hospitality assets. Reporting to the Vice Presidents of Operations and Hospitality Asset Management, this role is responsible for conducting detailed financial analyses, evaluating operating performance, identifying revenue optimization opportunities, supporting capital expenditure planning, and assessing return on investment initiatives across the portfolio. Serves as a key analytical resource for Asset Management leadership, transforming complex operational and financial data into actionable insights that support strategic decision-making. partners closely with hotel operators, revenue management teams, finance departments, ownership stakeholders, and other functional leaders to identify opportunities that enhance profitability, improve asset value, optimize capital allocation, and drive long-term...

Reporting to the Director, Food & Beverage, the Senior Manager, of Food & Beverage is responsible for the overall operation and success of the restaurant(s), bar(s), and various venue(s) aspects of the Food & Beverage Department. The Senior Manager of Food & Beverage works with the Director of Food and Beverage to develop strategic leadership, guidance, and direction on food and beverage concepts, initiatives and operational decisions that are they then work with their leadership team to implement and execute which directly result in year over year improvements. This position is responsible for the management, training, employee engagement, and overall direction of the department staff and their day-to-day responsibilities. Additionally, this role is responsible for assisting the Director(s) of Food and Beverage to partner closely with the various leadership in and out of the division to ensure an optimal, best in class guest service experience while safeguarding...

The Director, Digital Transformation serves as the business leader accountable for driving the operationalization of technology investments across Hotel Operations and Hospitality Asset Management. Reporting to the Vice President of Operations and Hospitality Asset Management, the role partners closely with Information Technology, business stakeholders, and strategic technology vendors to ensure technology solutions are effectively implemented, adopted, governed, and optimized to achieve desired business outcomes. The Director leads the planning, prioritization, and execution of a portfolio of technology-enabled business initiatives, ensuring alignment between operational objectives, technology capabilities, and enterprise strategy. Through strong leadership, stakeholder engagement, vendor management, and change enablement, the role drives the successful integration of technology into business processes, improves operational performance, and fosters a culture of continuous...

Under the direction of the Supervisor Food & Beverage, the Busser is responsible for maintaining the appearance of their assigned work area and station by cleaning, stocking and organizing. They also responsible for delivering and expediting food orders and condiments to guests in various food venues as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Maintains the cleanliness, sanitation, and organization of workstations and dining rooms. Ensures the floor is always clean and presentable. Disposes of all refuse accumulated during the assigned shift, including boxes. Keeps walkways clear of any debris, ensuring cleanliness as needed. Clears and wipes down tables and removes food trays to maintain a clean and organized presentation. 2. Ensures that stations are fully stocked with condiments, plastic ware, coffee, and other necessary items, maintaining a well-organized and efficient setup. Restocks ice bins at the start of shift and continuously during operations as needed...

Under the direction of the Supervisor, Training – Cage Operations, the Senior Cage Cashier is responsible for the overall smooth operation and training of the Cage and Cage Support area. This role is responsible for the training of frontline Cashiers on all Cage windows. This role is responsible for evaluating the progress of all new hires during their training period. This role is responsible for promoting growth in the fields of customer service, inter-department relations, and departmental relations for all Cashiers. Assists in ensuring all policies and procedures governed by the Gaming Commission’s Regulations (GCR’s) are implemented, enforced and adhered to. In addition, this role ensures the enterprise is in compliance with the Title-31 Bank Secrecy Act (BSA) and the Patriot Act as it pertains to Tribal Casinos. Complies with federal and state tax laws, as they pertain to tax withholding and information reporting on Forms W-2G, 1099MISC (W-9) and 1042S for patron wins and...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Supervises the operation of Front Desk and provides support to Team Members as needed. Supervisor monitors daily performance of Front Desk Team Members to ensure duties are completed accurately, efficiently and timely. Oversees Hotel Front Desk processes: ensuring rooms and services are correctly accounted for; provides direction to team members on cash handling, credit cards and other forms of payment  in accordance with hotel credit and cash handling policies. Monitors and assists with work schedules and special assignments. Welcomes guests with friendly demeanor and ensures Team Members are following Yaamava’ Brand Service Standards. Demonstrates thorough knowledge of hotel information including but not limited to latest promotions, rates, products and availability. 2.    Assists in training and communicating with team members on new processes, procedures, electronic or systems applications, and guest services. Leads team members...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Responsible for cleaning and sanitizing various kitchen equipment, including china, glassware, flatware, and smallware, following established procedures to meet current guidelines and regulations. Conducts and maintains the cleaning, sanitizing, and disinfecting of all kitchen equipment, including but not limited to stoves, ovens, grills, broilers, fryers, refrigerators, tables, and all stainless-steel surfaces.   2. Responsible for overall cleanliness, organization, and preparedness of immediate workspace and assigned areas following procedures in place. Maintains cleanliness in the kitchen area by sweeping, brushing, and mopping floors. Cleans FRP walls, ceiling tiles, light fixtures, and air vents. Cleans the dish machine and three-compartment sinks throughout the shift by emptying water, cleaning all screens and drapes, and cleaning the inside of the machine, including all water tanks. Sorts and removes trash and garbage, placing...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Opens slot machines, pulls hot boxes, replaces with cold box, and secures doors of slot machine. Places all hot boxes in secured cages. Reports any machine errors or issues to Drop & Count Supervisor and/or Slot Tech. Delivers cart to Count Room once all box counts are verified by a Drop & Count Supervisor. 2.    Is responsible for accurately preparing and processing of high-volume gaming machine currency and tickets, Table Games Chips and currency, and Ticket Redemption Unit currency and tickets. Places cold boxes at all slot machines in designated zones. 3.    Prepares cages and verifies cold box count before the slot drop. Places cages on the slot floor in the predesignated zones set by accounting for the current day. Places cold boxes at all slot machines in designated zones. Operates currency counters, computers and assigned software.  Complies with operational procedures, processes and all regulations.  Signs all...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Communicates with guests in an attentive and welcoming manner. Efficiently and accurately expedites large quantities of drinks during peak hours, while simultaneously serving multiple guests. Service may include delivering food items, ensuring plates are properly garnished and food quality standards are met upon delivery. 2.    Maintains knowledge of all drinks, recipes, and beer items available, the price of each, Alcohol by Volume (ABV), and how drinks are prepared and garnished. Prepares fresh fruit garnishes, juices, syrups, and mixers from scratch. Stocks the bar at the start of the shift and breaks down and cleans the bar at closing. 3.    Verifies the legal age of all guests who appear to be under the age of 30. Ensures accurate payment collection for each drink or round of drinks when ordered, making sure there are no running tabs. All beverage orders are “Cash and Carry” at the bars and on the casino floor. The only...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Provides Best in Class customer service during all guest interactions.  Delivers luggage to rooms upon guest’s arrival and retrieves upon departure.  Carefully transfers guest belongings to storage or Front Desk.  Follows Yaamava’ Brand Standards pertinent to Department (i.e. ensures luggage is conveniently placed on luggage rack, luggage arrives within ten minutes of guest completing registration, arrives within eight minutes of guest calling for luggage assistance).  Maintains proper records of deliveries and pick-ups, graciously greets all guests passing through lobby and looks for opportunities to assist them and create memorable experiences for them.  Opens Hotel doors for all guests and gives verbal welcome when not retrieving or delivering luggage 2. Provides guests with directions, recommendations, and information about Hotel, Casino and Entertainment Center, as well as city attractions and general information.  Works with...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Creates the ultimate, memorable guest experience by providing exceptional service to every patron; interacts and entertains in an enthusiastic and engaging manner. Greets guests in a timely manner with a smile, makes eye contact, escorts them to tables, and provides a menu (where applicable). 2. Ensures all sales transactions are processed accurately to maintain proper operation of the department. Process transactions accurately, ensuring all guests pay for their food and beverages and receive the correct change. Adheres to all cash handling procedures, including tip policies and practices, as established by the department. 3. Serves and prepares meals according to the Department standards. Prepares beverages and expedites food orders as necessary. Delivers food and any necessary condiments to guests. 4. Ensures cleanliness, sanitizing and organization of workstations and dining rooms. Clears and wipes down tables; removes food trays....

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Greets guests and provides a welcoming experience at their table. Efficiently expedites food tickets and ensures that high-quality dishes prepared by the Chef are delivered to the correct tables and guests in a professional and attentive manner. 2.    Ensures plates are properly garnished and food quality standards are met upon delivery. Identifies guest seat numbers to serve food accurately and announces dishes as they are placed in front of guests. Offers condiments and seasonings to guests, delivers beverages, and pours and serves non-alcoholic drinks. Organizes and arranges table settings, removing any extra items. Bags to-go orders for guests and meets special requests while maintaining high-quality standards. 3.    Ensures rounds are continuously completed in their assigned section. Continuously busses and resets tables throughout the shift. The Food Runner assists with additional requests from guests while adhering to Yaamava...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Maintains the cleanliness, sanitation, and organization of workstations and dining rooms. Ensures the floor is always clean and presentable. Disposes of all refuse accumulated during the assigned shift, including boxes. Keeps walkways clear of any debris, ensuring cleanliness as needed. Clears and wipes down tables and removes food trays to maintain a clean and organized presentation. 2. Ensures that stations are fully stocked with condiments, plastic ware, coffee, and other necessary items, maintaining a well-organized and efficient setup. Restocks ice bins at the start of shift and continuously during operations as needed to ensure a steady supply. 3. Delivers food and any necessary condiments to guests, ensuring that all items are presented neatly and accurately. Assists team members and management on duty with special assignments as needed, providing support and contributing to the efficient operation of the department.   4....

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Keeps the bar stations fully stocked (ice, mixes, garnishes, napkins, straws, etc.). Provide coverage to other bars as requested and to ensure coverage during meal periods.   2.    Responsible for overall cleanliness, organization, and preparedness of immediate workspace and adjacent areas. Ensures a clean, sanitary and thoroughly stocked bar. Empties trash as necessary throughout the shift, and at the end of the shift.  Keeps bar surfaces clean, wipes down inside of reach-ins and beer coolers to prevent condensation buildup, cleans all garnish trays at the end of each shift or as needed, wipes down all mix containers and alcohol bottles at the end of each shift. Keeps the floors clean and presentable and ensures that all debris is collected. Ensures stations are ready for next shift.   3.    Prepares fruit garnishes for each shift. Assists Bartenders in mixing and preparing bulk alcohol and mix recipes for volume sales, such as...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Assesses training needs and creates comprehensive plans that align with enterprise guest experience goals. Designs and delivers programs that reinforce Yaamava Brand Standards, Brand Champion Tasks, Forbes Travel Guide, Michelin, AAA standards and any other industry awards key to the operations success and brand positioning 2.    Performs continual observations and inspections, formally reports findings, and makes recommendations for leadership assessments and continued training on: Compliance with policies, procedures, and controls Improvements to operational effectiveness Health and safety protocols and standards  Employee effectiveness and performance Standard operating procedures  Mystery Shop Program  3.    Develops methods for evaluation of program effectiveness.  Monitors and records of training activities.  Maintains a current and accurate understanding of Service Standards and guest service expectations,...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Is responsible for creating a memorable guest experience by providing exceptional service to all patrons. Ensures all aspects of the F&B guest experience, department programs, and policies are followed. Serves as an extension to leadership, assists management and team as needed to ensure Yaamava’ Brand Service Standards and successful daily operations.   2.    Is responsible for addressing guest inquiries, concerns, and complaints promptly and professionally prior to getting a manager involved. Coordinates the needs of the guest to the team, kitchen staff, and other departments while escalating any guest or team members’ concerns to leadership.   3.    Assists and confirms all appropriate side work duties are being performed during operations as necessary. Ensures assignment of team member tasks while monitoring and maintaining the cleanliness of the venue. The Lead F&B Attendant is responsible for maintaining cleanliness and...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Supervises the operations of the games in their section. Monitors the games, players, and dealers to ensure maximum game protection. Ensures that all gaming policies, rules, and procedures are adhered to. Verifies and awards jackpots and other promotional winners. Accurately tracks the table drop and monitors player wins and table wins/losses. Corrects errors on the games and makes game-related decisions. Supervises the work of the team members under their authority and evaluates their performance. Assists with dealer rotations and breaks. 2.    Greets guests in a courteous and friendly manner. Ensures that all guests receive a high level of quality service. Explains and interprets the rules of the games to guests. Deals effectively with guest problems/complaints. 3.    Maintains the proper chip inventory for all tables and determines the need for fills/credits. Understands and adheres to all Title 31 procedures. Fills out various...

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.    Develops, coordinates, and conducts effective training programs to maintain or improve team member job skills using appropriate industry best practices for content delivery. Facilitates learning via classes, workshops, hands-on-coaching, and mentoring. Develops and delivers a best practice process for administering training including training room scheduling, facilities set-up and catering, manage and administer all materials for training classes, communications – invitations, pre-work, reminders, follow-up, class attendance processing, completion status and evaluations.  Conducts on-the-job and classroom training on enterprise, departmental, functional, and job-specific policies/procedures. 2.    Maintains and updates individual and department training records and files. Tracks metrics regarding attendance, satisfaction, effectiveness, and use of training. 3.    Develops alternate training methods in the event that the expected...