$29.75 hourly
Disneyland Resort
Anaheim, CA
Want to help Guests check in to the Magic of Disney? Apply to be a Guest Services Assistant where you will welcome and assist Guests checking in and out of hotel rooms! Creatively enhance their stay by providing information regarding Disneyland ® Resort services & activities as well as for the surrounding Southern California areas as needed. Responsibilities: Proactively engage and anticipate Guest needs, answer questions, provide directions and event schedules, and additional information regarding the Disneyland ® Resort and Hotels as needed Meet the needs of Guests by providing outstanding Guest service at various locations including phone and face-to-face interaction Assist Guests during check-in and check-out Provide guest service when problems arise and help find solutions with Guests and Cast Members while maintaining discretion and Guest confidentiality Ability to use multiple devices throughout the day including iPads, iPhones, handheld radios, and...