16 customer service jobs found in Napa, CA

I. Job Summary Manages the day-to-day collection operations of multiple sites a single Line of Business, establishes, and maintains performance and productivity metrics and cost management processes. Responsible for P&L. Landfill Operations Managers and/or Supervisors will report directly to this role. The District Manager (DM) oversees operations that resemble managing a high-volume manufacturing facility. In this environment, the inputs, the raw materials, can be unpredictable and subject to change, and the core operational systems are based on biological processes. This requires the DM to adapt to fluctuations in input quality and quantity while ensuring the biological systems function efficiently to maintain continuous production.  Location : Novato primary location this role will support two sites.  Travel: 1-2 days a week to Anderson, CA II. Essential Duties and Responsibilities   Knowledge of the lifecycle and upkeep of "yellow iron"...

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, marital status, gender identity, national origin, citizenship status, age, disability or protected veteran status.  I. Job Summary  Manages the day-to-day operations at a medium to large site. Route Managers and/or Senior Route Managers can report into this job. Establishes and maintains performance and productivity metrics and cost management processes.  II. Essential Duties and Responsibilities Manages the day-to-day operations of the District, and provides daily support to Route Managers in ensuring quality performance. Monitors operating metrics while diagnosing and improving processes, procedures, and performance. Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations. Ensures thorough root cause...

Pay Range: $70,000 - $78,000 Must be open to relocation! What is the value of a WM Job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are Always Working For A Sustainable Tomorrow®: Our mission is to leave the world a better place than we found it by helping its inhabitants find purpose in becoming its caretakers. We Are People First: The members of the WM family are the foundation for our success. We foster an environment where all teammates feel welcomed, valued and seen. We Are Committed to Your Growth: Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression. We Are Stable:  From the front line to the corporate offices, our team members perform essential and meaningful work. We Are a Family: At WM we are over 60,000 people - from many...

I. Job Summary This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees. II. Essential Duties and Responsibilities   Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties Meet with new frontline employees daily to ensure consistent communication and support of onboarding Provide timely and consistent touchpoints with frontline employees. Regular review of best practices to enhance daily performance Focus on understanding and progress of frontline employee career goals Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success Actively practice and seek feedback on coaching conversations. Lead by example to ensure safety practices are paramount with...

Stericycle is now part of  W M    To learn more about WM's acquisition of Stericycle,  CLICK HERE  to read the press release What is the value of a WM job ? The value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family.  Who are we? #WeAreWM I. About Lead Hospital Services Technician Under management's direction, The Hospital Services Lead travels between customer healthcare facilities providing on-site proactive collection and exchange waste containers for various Stericycle programs. This includes, but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities. Fills in for other Team Members who are on vacation, sick, leave, etc. Assists Supervisor, as needed, covers schedules and locations, which may vary based on coverage required. The Lead is...

Stericycle is now part of WM.   To learn more about WM's acquisition of Stericycle,  CLICK HERE  to read the press release. I. Job Summary The Sales Executive, a member of Shred-its sales team, is responsible for the direct sales of Shred-it's services to potential and existing customers within an assigned territory. The Sales Executive is responsible for all aspects of sales, pipeline building, qualifying target opportunities, managing the sales cycle, closing orders and following through to revenue. The Sales Executive maintains WMHS's policies, standards, and practices both within and outside their assigned territory and ensures adherence to WMHS's Vision, Mission and Values. The Sales Executive will cover: San Francisco, CA as their territory. Candidate must reside within the territory. II. Essential Duties and Responsibilities   Aggressively sell document destruction services to prospective customers in a specific territory. In conjunction...

I. Job Summary Manages the day-to-day collection operations of a single site, establishes, and maintains performance and productivity metrics and cost management processes. Responsible for P&L. Drivers will report directly to this role.  II. Essential Duties and Responsibilities   Manages the District’s day-to-day operations and provides daily support to drivers in ensuring safety, service, and savings. Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations. Ensures thorough root cause investigations for all injuries and incidents, following up with consistent coaching and retraining. Oversees department personnel needs, including selecting, coaching, disciplining, and training employees and evaluating employee performance. Manages termination, compensation, and promotion decisions. Formulates short-term and long-term goals and action plans in conjunction with the Senior District Manager and/or...

I. Job Summary The Program Manager, Key Accounts role provides high-level customer service for government and third-party accounts with minimal growth opportunities, such as school districts and large events. This position will require the employee to conduct customer site visits the majority of the week, including territory wide travel throughout northern CA and Reno, NV, with the rest of the week working from the WM area office in Sacramento (day travel with intermittent overnight travel).  II. Essential Duties and Responsibilities   Provide exceptional customer service to large accounts. Handle bid work. Conduct site visits, waste audits, and address safety concerns. Manage highly transactional accounts. Establishes and maintains a high level of customer satisfaction. Communicates to and works to resolve unique customer issues. Increases revenue and profitability by executing sound plans on retention calls to improve the customers’ service and/or...

  I. Job Summary The Program Manager, Key Accounts role performs compost sales and marketing duties and provides a high-level of customer service for compost customers. This position will understand compost markets and value throughout the territory. This position will develop new markets to increase the sales of finished compost.  This position will require the employee to conduct customer site visits the majority of the week, including territory wide travel throughout northern CA and Reno, NV, with the rest of the week working from the WM area office in Lodi (day travel with intermittent overnight travel).    II. Essential Duties and Responsibilities     Provide exceptional customer service to all accounts. Develop new customers and move all WM compost produced in the territory at best value. Conduct site visits, investigate all customer concerns, and provide technical support to customers. Manage highly transactional...

Stericycle is now part of   W M    To learn more about WM's acquisition of Stericycle,  CLICK HERE  to read the press release What is the value of a WM job?  The value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family.  Who are we? #WeAreWM  I. About Hospital Services Technician Under management direction, a Hospital Services Worker travels between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various WM Healthcare Solutions (WMHS) programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities. Schedule: Tuesday - Saturday  Start Time: 5am II. Essential Duties and Responsibilities   Travels between customer healthcare facilities to...

        Recycling Education Representative Oakland, CA, United States   and 1 more   (On-site)     Job Description I. Job Summary This position is directly responsible for meeting recycling goals outlined in assigned municipal contracts or as assigned by the manager. The Representative will have a thorough understanding of WM service offerings and be able to utilize WM relationships and resources to achieve municipality recycling and sustainability goals.   HOURS :  Monday-Friday, 8:00 AM - 5:00 PM ( Occasional evenings and weekends required for community events and outreach)  TRAVEL:  Hayward and Alameda County 3 days per week ( for events and...

I. Job Summary The Sales Specialist, Construction Sales, with minimal supervision, researches and analyzes the market territory; develops strategies; cultivates sales leads; and persuades prospects to purchase WM services in order to achieve targeted revenue goals. The Sales Specialist, Construction Sales position requires expert management of a highly qualified set of prospects and to support the Builders Direct program. II. Essential Duties and Responsibilities   Establish and maintain a high level of customer satisfaction in all sales transactions. Consistently meet or exceed monthly sales activity goals built up of 50 dials per day, 1 new account per day and meeting set targets as determined with a close ratio of between 55 & 75%. Executes sales campaigns via outbound telephone marketing to consistently meet or exceed aggressive weekly and monthly sales activity goals. Manage a customer base including taking care of all aspects of the customer needs....

Pay Range: $19.84 - $24.83 Shift: Mon – Fri 6am – 3 pm with Saturdays What is the value of a WM Job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are Always Working For A Sustainable Tomorrow ®: Our mission is to leave the world a better place than we found it by helping its inhabitants find purpose in becoming its caretakers. We Are People First : The members of the WM family are the foundation for our success. We foster an environment where all teammates feel welcomed, valued and seen. We Are Committed to Your Growth : Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression. We Are Stable : From the front line to the corporate offices, our team members perform essential and meaningful work. We Are a Family : At WM we are over 60,000 people -...

Are you seeking a safer work environment as a mechanic? Is your family’s financial security important to you? Aspiring to advance in your mechanic career? Searching for a company that prioritizes its employees' well-being? If this speaks to you, then WM might be the place for your next career move. Career progression, stability for your family, and a safe environment to work. That’s what you get as a Diesel Mechanic at WM – and more.   The pay and benefits you’ll get as a Diesel Mechanic: Starting salary of $37.00 with shift differential $1.00 Stable hours for your financial stability Tool allowance is worth $350 Boot allowance is worth an additional $800 per year These are just a few of our comprehensive benefits for a Diesel Mechanic. Whether you are planning on building or expanding your family or looking for the next step in your career – WM is there, helping build the best and total you.   The hours and location you’ll work in as a Diesel...

Pay Range: $27.69 Shift: Dayshift What is the value of a WM Job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are Always Working For A Sustainable Tomorrow ®: Our mission is to leave the world a better place than we found it by helping its inhabitants find purpose in becoming its caretakers. We Are People First : The members of the WM family are the foundation for our success. We foster an environment where all teammates feel welcomed, valued and seen. We Are Committed to Your Growth : Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression. We Are Stable : From the front line to the corporate offices, our team members perform essential and meaningful work. We Are a Family : At WM we are over 60,000 people - from many places and many...

Are you seeking a safer work environment as a mechanic? Is your family’s financial security important to you? Aspiring to advance in your mechanic career? Searching for a company that prioritizes its employees' well-being? If this speaks to you, then WM might be the place for your next career move. Preferred candidate will have 6 or more years’ experience with: CNG Experience highly desired and Cummins Certifications Journeyman Tractor Trailer/Truck repair  Diagnose, Repair and Rebuild body Operational Systems Hydraulic Valves, Cylinders, Hoses, Electrical, and Air Control Systems In Depth Knowledge of Diagnostics Transmission Repairs Framework  Career progression, stability for your family, and a safe environment to work. That’s what you get as a Senior Diesel Mechanic at WM – and more.  The pay and benefits you’ll get as a Senior Diesel / Heavy Duty Tractor Trailer Mechanic: Starting salary of  $57.07 per hour with...