6 customer service jobs found in Sunnyvale, CA

Job Summary The Global Security Operations Center (GSOC) Supervisor manages the daily, front-line execution of Marvell’s security operations. While management sets the strategy, the Supervisor ensures disciplined delivery across all shifts. In this role, you will enforce standard operating procedures (SOPs), drive an action-oriented response culture, and coach analysts to deliver clear, intelligence-led decisions during incidents. Duties/Responsibilities Shift Management & Incident Command Operational Consistency: Maintain high performance across all shifts through strict SOP adherence, proper staffing, and smooth shift handoffs. Incident Lead: Serve as the incident commander during major events. Coordinate internal and external partners to ensure a structured, organized response. System Oversight: Ensure the team effectively uses video management, access control, and threat intelligence platforms to catch issues early and minimize false alarms. Compliance &...

Job Summary: The GSOC Operator is responsible for 24/7 monitoring and response operations to protect personnel, facilities, and business operations. Utilizing security systems, alarm monitoring platforms, CCTV, access control tools, and open-source intelligence, the operator will identify, assess, and escalate potential threats and adverse events. This role serves as a critical communication hub, coordinating with internal teams and external partners to ensure timely incident response and continuity of operations. The position works on a rotational schedule and must be available to work shifts at all times of day and night. Supervisory Responsibilities : None.   Duties & Responsibilities: The GSOC Operator is responsible for providing security and intelligence support by pro-actively monitoring systems and taking actions in accordance with established processes to handle normal business operations and critical incidents. Monitor and operate CCTV cameras,...

Job Summary: The GSOC Operator is responsible for 24/7 monitoring and response operations to protect personnel, facilities, and business operations. Utilizing security systems, alarm monitoring platforms, CCTV, access control tools, and open-source intelligence, the operator will identify, assess, and escalate potential threats and adverse events. This role serves as a critical communication hub, coordinating with internal teams and external partners to ensure timely incident response and continuity of operations. The position works on a rotational schedule and must be available to work shifts at all times of day and night. Supervisory Responsibilities : None.   Duties & Responsibilities: The GSOC Operator is responsible for providing security and intelligence support by pro-actively monitoring systems and taking actions in accordance with established processes to handle normal business operations and critical incidents. Monitor and operate CCTV cameras,...

This posting also covers: Santa Cruz, CA. The location shown is Santa Clara. Job Summary: The Site Manager will oversee daily operations at a specific location or account and protect all company assets. Provides leadership for the assigned area; ensures delivery of quality services; manages operations efficiently and effectively to achieve service and profitability objectives. The Site Manager may also manage and/or implement security protocols related to the storage of confidential information and documents. Coaches, trains, and develops employees. Promotes client and employee retention initiatives. Supervisory Responsibilities: Interviews, hires, and trains security staff. Oversees the daily workflow, schedules, and assignments of security staff including security guards and desk clerks. Prepares and conducts training for new hires and current staff including training on workplace searches, drug and alcohol procedures, and related safety and security topics....

Job Summary The Global Security Operations Center (GSOC) Supervisor manages the daily, front-line execution of Marvell’s security operations. While management sets the strategy, the Supervisor ensures disciplined delivery across all shifts. In this role, you will enforce standard operating procedures (SOPs), drive an action-oriented response culture, and coach analysts to deliver clear, intelligence-led decisions during incidents. Duties/Responsibilities Shift Management & Incident Command Operational Consistency: Maintain high performance across all shifts through strict SOP adherence, proper staffing, and smooth shift handoffs. Incident Lead: Serve as the incident commander during major events. Coordinate internal and external partners to ensure a structured, organized response. System Oversight: Ensure the team effectively uses video management, access control, and threat intelligence platforms to catch issues early and minimize false alarms. Compliance &...

Job Summary: The Site Manager will oversee daily operations at a specific location or account and protect all company assets. Provides leadership for the assigned area; ensures delivery of quality services; manages operations efficiently and effectively to achieve service and profitability objectives. The Site Manager may also manage and/or implement security protocols related to the storage of confidential information and documents. Coaches, trains, and develops employees. Promotes client and employee retention initiatives. Supervisory Responsibilities: Interviews, hires, and trains security staff. Oversees the daily workflow, schedules, and assignments of security staff including security guards and desk clerks. Prepares and conducts training for new hires and current staff including training on workplace searches, drug and alcohol procedures, and related safety and security topics. Conducts no notice job site visits and site checks to ensure security staff are...