County of Riverside
Riverside, CA
ABOUT THE POSITION
The Department of Veterans' Services is seeking a Veterans Services Representative II for its Riverside office. The selected Veterans Services Representative II will support the Department’s veterans' services operations by applying specialized knowledge of federal, state, and local benefits laws and regulations, conducting detailed evidence analysis, and assisting with appeals to advocate effectively for veterans and their dependents. The incumbent will review VA Rating Decisions, including denied claims, to identify additional actions that may benefit veterans and strengthen overall program performance. This position will also complete timely and accurate award posting activities that generate workload units reported on the DVS-19 and DVS-20, directly contributing to federal reimbursement. The selected candidate will help maintain consistent service levels by supporting case management needs, recognizing trends in claims outcomes, and...