1 program specialist jobs found in Concord

We are looking for an Accounts Receivable Specialist to join a healthcare organization in a contract-to-permanent capacity. This role supports customer account management by addressing billing concerns, resolving payment-related questions, and providing responsive service across a high volume of daily interactions. The ideal candidate is organized, customer-focused, and comfortable balancing receivables tasks with account support responsibilities in a fast-paced environment. Responsibilities: • Respond to customer inquiries related to services, invoices, account activity, and other billing matters with professionalism and accuracy. • Manage a high volume of inbound and outbound calls each day, ensuring timely follow-up and consistent communication with customers and internal teams. • Investigate and resolve customer concerns, document account notes in the system, and take ownership of issues through completion. • Review billing records, explain invoice details, and apply...