2 jobs found in Berkeley, CA

About Honey Homes Honey Homes is a tech-forward home maintenance service, creating a hassle-free solution for homeowners and rewarding jobs for the professionals who do the work. We’re backed by  Pear.vc , Khosla Ventures, and the co-founders of DoorDash, Lyft, and Opendoor. One-third of our capital comes from woman-led funds. You can learn more about the benefits of a Honey Homes membership here. Role Overview: As a Tier 2 Member Success Specialist, you’ll play a critical role in supporting our members through more complex, high-impact situations. This includes handling member escalations, managing handyperson transitions, and resolving nuanced scheduling, service, and membership challenges that require judgment, empathy, and cross-team coordination. You’ll act as a trusted point of contact for members who need extra care, while also serving as a key partner to Operations and our Handypeople team to ensure continuity, clarity, and a high-quality...

OTE $80,000 | Growth Opportunities | Contract-to-Hire | SF Bay Area About Honey Homes Honey Homes eliminates the hassle of home upkeep, replacing it with comfort and joy. Our 3,500+ members (homeowners) are each paired with a dedicated handyperson who manages lightweight upgrades, repairs, and maintenance throughout the year. All of our handypeople are full-time employees - hired for their technical expertise, service mindset, and integrity. Because the same professional cares for your home consistently, members experience something rare in home services: reliability, trust, and consistently high-quality care. Behind the scenes, our AI-powered systems help us operate thoughtfully and efficiently at scale. We’re redefining modern homeownership, and we’re just getting started. The Opportunity As our SDR / Events Marketer, your job is to help more homeowners discover Honey Homes and ultimately get more walk-thrus on the calendar. A walk-thru is the first...