$180,000 - $200,000 yearly
Mercor
San Francisco, CA
About Mercor
Mercor's mission is to organize human intelligence to power the AI economy. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.
About the Role
As an Engagement Manager, you will own key customer relationships across application-layer companies, research labs, and enterprise clients, serving as the primary point of contact from evaluation through delivery. You'll partner closely with technical and business stakeholders to guide training and deployment, resolve issues, and ensure a high-quality customer experience.
Job Description
Manage and grow a portfolio of relationships across application-layer companies, research labs, and enterprise customers
Serve as the primary point of contact for customer questions, issues, and escalations; triage internally...